Hope and Tim were outstanding, great customer service and price. I went to several places looking for a bed and the customer service was good with decent prices. However, Tim and Hope went the extra mile of not only giving a great deal but ensuring delivery within a reasonable time frame. Further, they followed up on questions I had instead of writing me off AFTER I said I would be shopping around. Five stars across the board.
Hope was the absolute sweetest and didn’t waste any time! She helped us immediately and we were in and out with a great mattress that we love! She was not only helpful, but super kind! I will be stopping by fromnow on just to see and chat with her! This is a PHENOMENAL store!
The salesman was very understanding of what we wanted. I feel like he was listening. He helped us find exactly what we were looking for. He was very nice and professional absolutely did not pressure us into a sale at all. Enjoyed my shopping experience
Danny is an excellent sales person. He knows the beds and knows exactly which bed to suggest based on likes and dislikes of the customer. He is always a true pleasure to shop with! He and Tonya are the only ones we go to for bed needs!
I had a good shopping experience at this mattress store today. Danny Metcaf was very helpful to me in choosing the right mattress for me. I didnt feel pressured in anyway about making a purchase. I highly recommend Bedzzz Express in Troy, Al.
I absolutely loved my experience!! I had help the whole time and 100% attention! Would recommend to anyone!
I had the benefit of meeting both Tonya and Danny! Tonya was who helped me figure out what mattress was beat suited for me. I have been dealing with back pain for a long time and I cannot wait to get my new Tempur-Pedic Adapt medium hybrid in a couple weeks. What a difference it made just in the store when I laid down on different mattress’. I have always felt weird about laying on a mattress in a store to try it out, Tonya made me feel very comfortable.
After several weeks of looking, reviewing and lying on different mattresses, my husband and I went into Bedzzz Express in Troy this morning. Wow!! I wish we had gone there sooner! Hope was able to help us find a wonderful mattress at an incredible price!! We will definitely be recommending Bedzzz Express to anyone looking for the perfect mattress!
Danny was our salesman today and he helped us find the perfect mattress. We came in just to look, but Danny showed us an offer we couldn’t pass up on a Nectar mattress. We were able to buy & take home same-day! We had an awesome experience and highly recommend this store.
Excellent customer service. Very pleased with our purchase. Store was very clean with several options to pick from. Staff was very helpful and knowledgeable.
Me. Fulmer was extremely helpful in getting me the bed frame I needed.
Very Friendly! We bought a bed! Couldnt ask for better Customer Service! Thanks again Hope for helping us find the right bed and being so Kind!
Danny Metcalf was an awesome salesman and very easy to work with. I hope I can use him again in the future. This was my second Tempurpedic purchase with BedzExpress.
Great customer service! I went in and explained what I wanted and came out with what I needed and at a great price! Will definitely be recommending this place!
The process was quick and easy. The staff was very helpful. Will definitely be buying from them again in the future.
Hope and Tim are good people what I liked most about them is that they had alot of patience...they asked questions about what we liked physically and was very knowledgeable about the financial options to fit our needs...What more can I say we bought a beautiful and comfortable Sealy!!!!# Satisfied
I had a great experience while shopping for a new mattress and pillow. Danny Metcalf, thank you so much for your help!
Sales associate was very polite. No pressure into buying. Was able to answer all my questions
Good experience! Danny did a great job of explaining the difference of each kind of mattress
January ‘18Came in to buy a mattress and Laurie was very helpful! I knew what I wanted and she directed me right away. Having my mattress delivered was also a great affordable option. Definitely 5 stars and great customer service!
Danny and Ms Folmar explained the different beds we were interested in and made our decision easy. We highly recommend Bedz Express if you are undecided on a which Temperpedic to purchase!
Went to the store in Troy, Al and got the best deal in town! Great customer service. I would 100 % recommend them to everyone in town looking for a mattress because they are the best!!
My wife Andi had a very nice all around experience with our purchase.
We won’t shop anywhere else for a new mattress. The customer service at Bedzzz Express is amazing. Danny was knowledgeable, patient, and helped us find the perfect bed! Thank you Danny!!!
Sales clerk was very helpful and my shopping experience short and sweet.
Show floor was neat and clean. Price and quality was great.
Bedzzz Express was a great choice. Our beds are great price and quality.
The lady at the desk was extremely helpful and attentive to my requests, and did her best to help me select the best mattress for me. I’d recommend bedzzz express in Troy to anyone.
Lauire has been so very helpful to us my husband and I she explain to us about the mattresses as we were looking into getting a new bed ..I have a very back and both of my hips and my neck having been dealing with a lot of pains having a hard time sleep at night and staying in sleep .waking up in the middle of night not able get a good sleep . we have ask Laurie how good are those mattress what kind of bed we should be looking into that will fit for my needs .also I have an ill husband really needs a bed as he has been sleeping sitting up due to he is in wheel chair for life and he has trouble getting in and out of bed ..Laurie advised me to go stop by the store and check out the beds and see which mattress will fit in our needs .so I did and called my husband told him I found the twin beds and has with Power elec control I try it out ..We we got the bed deliver into our home and the guys set it up for us and show us how to use it ..when it was time to go bed every night we love our new foam mattress bed and able to get in and out of bed and all my worry are taken care for my husband I see him getting in and out of bed as its seems to be a lot easy for him and notices he is sleeping so peaceful through the night .That made me so happy to see he happy with his new bed and I want to say I really like the new bed Im able get in and put and lay on the mattress its has been easy up my pains for my back and both hips and neck Im not in much pain while I sleep through the night waking up happy in the morning ..We want to say Thank you Laurie for helping us and share the details where we could looking into getting a bed and the mattress that fits our needs we dont know how we done with you and you help us every step of the way til we got our beds and after to see how its going for us.We couldnt be any happier finding the right beds for us ..We have share all of our friends and family letting them know about our new bed. if anyone is looking for a new bed best places is to go try bedzzz express.People are great and they do take their time listen and help us and try out any mattress until you are for sure this is the one mattress will be happy ..plus it was so nice to have the 120 days try out the mattress before if we need to exchange it but we didnt have to do it we love it gave us a peace comfortable very well sleep through the night ..Thank you Laurie for you wonderful work you have done for us also a great help for us and your inputs ..Thanks Julie and Mark
Excellent customer service! Great service!
Friendly and excellent service.
Professional and informative