Great service and knowledge. Keep up the great work.
Excellent experience, the staff was generally very helpful and took care of the photos for estimate quickly. Only negative mark is that staff members were only wearing masks when customers were in, suggesting they dont understand masks prevent you from spreading germs around an enclosed area more than they protect yourself.
The folks at Tualatin Auto Body are fantastic. Over the last 25 years weve used them 6 or 7 times & never a problem. A couple of weeks ago we took our truck in & when we got it back one of the headlights was not working. When I took it back in they looked at it & determined it was burned out. They replaced the bulb & charged me nothing. I think thats absolutely fantastic! There work is always high quality, the staff is friendly & very informative. We are very fortunate to have such a high quality business like Tualatin Auto Body nearby. Just like the last 25 years we will continue to use them for any auto body needs we have. Thanks so much!
Parking is easy with marked spots for drop off. The waiting room was very clean and offered physical distancing options as well as snacks. I was very happy with the speed of the repair and the ease of them working with my insurance company. My dealership also reccomended them! I would recommend to someone looking for great service on their car after an accident.
Had them do multiple bumper paint jobs. All great, one had a minor issue with material (not service) Les was very quick and professional to get it fixed. This was 6 months after they performed work. Provided rental car and was a painless experience. Paint work is tough, its amazing they can make something look brand new. Highly recommend.
After many weeks, finally getting McDonalds insurance to cover damages to my 17 Hyundai Sonata Sport, due to debris in their drive thru, I went with TAB. The repairs were done in 2 days and I would have given them a 5 star, except they totally whiffed on the under carriage cover that was tore up, having missed replacing it at all as a part of the initial damage pictures taken (and/or estimate). Regardless, I noticed it before I originally left, where Les ordered the part and I called a week later, where it was handled in 30 min. Be sure you go over the abbreviated details in your estimate (anywhere) as the exactness of what would be repaired wasnt verbally explained to me, etc.
I chose Tualatin Auto Body on the recommendation of my insurance agent. I had a disappointing experience somewhere else many years ago and did not want to have to call all over the area to find a shop to do the repairs caused by falling ice on my car.They were great! They got me in very quickly considering the amount of damage that had been incurred all over the Portland area from an ice storm; a friend of mine choosing a different shop was told they couldnt get her in for about a month, Les got me scheduled to bring my car in about a week after I called.Part of the insurance claim was coverage for a rental car while the repairs were being done and my insurance likes to work with Enterprise which has a location just down the block from Tualatin Auto Body. A few days before I was to take my car in, I called Enterprise to verify I needed a car and find out what the procedure to rent one covered by my insurance would be. I found that Les at TAB had already called them and arranged to have me picked up at the shop by someone from Enterprise and they already had my claim number and all the necessary paperwork filed.Out of three times, Ive had to have body repairs done to cars, this was probably the easiest time I have ever had. I would recommend Tualatin Auto Body in a heartbeat.
The front of my car got hit in a hit and run, and the whole hood needed to be replaced. They did and amazing job, and even cleaned my car meticulously inside and out. I feel like I have a brand new car again :) Very impressed with their work! Front desk staff was also very friendly and efficient. Highly recommend!
I took my BMW X5 here for rear end repairs due to someone backing into me. Conveniently Enterprise is located just down the street so I was able to pickup and drop my rental directly at TAB. The staff at TAB were professional, friendly, and informative. The turn around time was quick and the work was great. They even went as far as detailing my vehicle inside and out. I would highly recommend their services and shop.
Good experience. Job well done.
So thankful for Les Lake and his co workers. Car was broken into on Sat, got the glass ordered on Monday and install on Wednesday. They even cleaned out all the glass. Cant say enough about this shop, They will always have my Business. Peggy Ann Walker, Owner, 99 West Trailers.
Colin, at Tualatin Auto Body went above and beyond for me! I couldn’t be happier with his customer service, understanding and professionalism. He took very good care of my Audi and made sure it looked brand new again after being involved in a car accident. I highly recommend Tualatin Auto Body to everyone who needs repairs! They will not disappoint.
Got estimate from them, very polite, professional 👌.Thanks again Iain.
One of the worst customer experiences I have ever had. After talking with them about my vintage truck and some light body work needed to prep it for paint I took it in to get an estimate. The three men in the empty lobby, wondered why I was there and basically gave me the brush off. This is after talking with them a month ago about the work and them telling me that what I was looking for was right in their area of expertise. Now they turned me away without even looking at the truck. Not sure it if it was because I am a female or if it was something else. I just know that they were not interested in giving me the time of day. Clearly, they dont need the business. They are only looking for jobs with big insurance payout.
Thank you Tualatin Auto Body! Color match is perfect and job was completed as promised. Your entire team is first class!!
I went here for the first time after my car got side-swiped and the entire repair process was so easy. Everyone was friendly, helpful, timely and couldnt be happier with the repairs. Thank you!
After two great auto body repairs, its worth a shout out to Tualatin Auto Body for their amazing service. These guys know what theyre doing and how to take care of clients. They are quick and do a great job. They even cleaned my car for me :D If you want a trusted auto repair shop, please consider all of their good reviews and trust this team to take care of you. I will recommend all of our clients to them as well... AMAZING SERVICE!
Really fast, gave me options for my repair and very friendly and helpful staff.
Ask for Les. I send everyone here, never disappointed
Somebody backed into my car in a parking lot, and ended up seriously denting my rear quarter panel, and scratching the paint on the bumper, and door. I found this place online, and decided to take the car there. They were extremely professional and friendly. The entire repair only took about a week after dropping off the car, and the car looks amazing.Thanks Les!
Tualatin Auto Body is the place to go for the best service and quality workmanship.I backed my wife’s brand new 4-Runner into a pole. The crew at TAB made the experience so positive I was almost glad I wrecked her car! They surpassed the delivery promise, their workmanship is impeccable and everyone in the shop was so friendly and professional.So I gave them a different challenge. I took them the fiberglass engine cowling and prop spinner parts from my newly built airplane. These parts were very rough and porous. E-mailing ahead, asking them if they could help me, they were more than willing. I took in the parts that Monday and they had it done Thursday, to be picked up Friday. They went out of their way to procure a color sample being used on the rest of the airplane. I was blown away with the glass like finish, even though they used a single stage finish to keep the weight down. Way over average quality for airplane finishes! And again their personal service was amazing! The owner himself helped me load the airplane parts into my truck. I thought I would have my plane down for a few weeks, yet I did not miss a weekend of flying!Thank you Tualatin Auto Body!
Recently got into a pretty unfortunate accident with my brand new truck. Luckily I found tualatin auto body and got to work with Colin, this guy is great. The entire staff there is amazing and really know their stuff. I’m really fortunate to of crossed paths with them. They do exceptionally good work and in a timely manner. On top of always being able to answer my dumb questions they are super upbeat and friendly about everything, they made the process so easy and convenient for me. Come here if you want nothing but the best! Ask for Colin he will give you great service and always be helpful.
I absolutely love this place. I have been taking my cars to TAB and referring friends here since I first used them back in 2006. They are friendly, fast and they take pride in their work. If your car is damaged, they will restore it factory specs with spot on color matching even on multi-stage paints.I am in the process of restoring a vintage motorcycle and I have been using them to help machine, weld, polish and paint various parts. The work, as always, has been flawless and affordable.
Great experience, even completed vehicle early! Super friendly and customer service is top-notch.
This is hands down the best auto body repair shop around. They are friendly, quick, efficient, and honest. I have used them several times and would highly recommend them. Its also well worth the drive if you arent in Tualatin.
Its hard to find somewhere in automotive repair that isnt try to swindle vulnerable customers with unnecessary and dishonest evaluations.Tualatin auto body is not like the others Ive dealt with, theyve fixed major issues to me at no cost after explaining what is actually occurring in the car. They will even give referrals to other business if they feel it would be more appropriate for your issue.The short review on Tualatin auto body is they are honest hard workers that do care for their clients. I guarantee if you go there once youll be a customer for life. The Carneys are great owners and it shows clearly in their work.
Excellent service! I have heard many good things about this shop and unfortunately I was rear ended. Wilsonville Audi recommended them and everything turned out great. They are close to the rental car company, so getting back into the driver seat was easy too! Highly recommend.
They do amazing workLess is the best
One of our cars was recently almost totaled because of a front-end collision. I did not hesitate to have it towed to Tualatin Auto Body because a past past experience on a much more minor repair.I was quickly contacted by a rep who thoroughly explained the process. She then kept me very informed on progress with both the insurance company and with the repair itself.When I picked-up the car, the workmanship was great and the car has run flawlessly in the six weeks since the repair. They even repainted a door or two at no charge which was improperly painted by the manufacturer.
I had a great experience with Tualatin Auto body. They were always really friendly when I contacted them. I worked with Colin from my initial estimate through the repair. He was great to work with and provided me with honest information and opinion during my repair from an accident. You do not need to make an appointment to get an estimate on repair, which is helpful if you have a busy schedule. My car looks brand new as if it did before the accident :)
I have had the misfortune of being rear-ended in my van three times. Fortunately, there is Tualatin Auto Body! The first time I was rear-ended, I took my van to another auto body shop; huge mistake. The insurance company looked at the workmanship and immediately determined that it had to be redone so I took it to Tualatin Auto Body. When I picked up my van it looked beautiful; smooth as silk and the color matched too a tee! This has been the case each time Ive had my van repaired at Tualatin Auto Body. In addition, everyone there is great to work with, friendly, cheerful and helpful. I highly recommend Tualatin Auto Body!
Thorough, courteous. They handle all the insurance paperwork for you. Although a minor repair, it came out looking like new.
My wife and I have had our car worked on by Tualatin Auto Body and throughout the entire process they have been nothing but kind, understanding, informative and helpful. Colin has continued to go above and beyond the call of duty, always going the extra mile.
Highly recommend this company. Have used them several times over the years. Friendly staff, high quality and timely work.
These guys are awesome! I would recommend them to anyone needing a small or large job done. Very personable and professional.
I wouldnt take my car anywhere else! My Toyota MR2 Spyder was recently hit on the passenger side, they took care of everything. Jen gave me an estimate and told me 7-10 days to have the work completed. Dropped my car on Tuesday and on Friday (3 days later) got a call that it was done. Beautiful work, the car looks perfect and the inside was spotless. The whole process was smooth from start to finish and their customer service is truly superior.Thank you Tualatin Auto Body!
Entire experience has been above-and-beyond including time to prepare estimate, detail of estimate, parts search (older car), shop labor and quality, competitive prices, time to complete the work. Thanks to All !! Signed: Ed Numrich
Excellent service. What I found very impressive was that they not only fixed the dent, the car looked better overall. It looks like they waxed and buffed the whole thing. They definitely took the sting out of the inconvenience of getting hit and having to deal with the process of getting my car repaired.
I was rear ended a few weeks back and chose this shop to get the repair work done. Not only did they fix my car so it looks like new again all the trouble and has the with insurance and car rental was taken care of by them. Very happy with them. If I ever need a body shop again I will go back
In short: these guys were the only auto body shop I found, while searching for an estimate, that had my interests in mind. If I ever need to have work done in the future, I will certainly come here!Details: I am giving these guys 5 stars for an unusual reason- They saved me from having 1/2 of my brand new car painted unnecessarily. Instead of quoting me and (potentially) getting a $3500 job, they did the right thing and referred me to a paintless dent removal guy (Auto Dent Mechanic). Not only did this save me from having to get 1/2 of my car painted after repairing the two tiny dents- but they also referred me to the right guy. He was able to return my car to 100% factory condition.TAB: I think Tim was the name of the gentleman who helped me. Gray hair mid-40s man if I remember correctly. Anyways- thank you!
Very easy to chat with
Honda certified repair shop that will be fixing my car soon. Great customer service so far.
Very friendly and very helpful.
The repair and safety of your vehicle after an accident is not something to take lightly. While people notice the paint you have to ask yourself are the welds done correctly? Has the frame been corrected by an exeprt Craftsman?Tualatin takes pride in their work with some of the most talented and concientious technicians in the business. Repairs done right especially the ones you cant see.My job takes me to 100s of auto body shops in 4 NW states and this is the shop I send friends and family to. They do the work right.
Great people to work with and excellent quality.
Fantastic service and workmanship. best around thank you will always do business with them .
They did an amazing job and so easy to work with!!
Great people who do great work for a good prudes.
I move from another state, which this one required to have a front plate, I call them, they said swing by, they didnt charge me anything to get my front plates on, definitely going to do all my car business here! Awesome people, thanks!!!
Hand down the best place for auto repair in Portland. Talk to Les, he will treat you right!
They are quite expensive. They do good work but will set your pocketbook back quite a bit in comparison to other autobody shops.
Good quality work coming out of this place.
A little bit expensive but always top service and quality.
Watch out for the storage fees. These guys were great until we decided not to fix the car and they turned vicious. They wanted over 400 dollars in storage fees for having the car less than a week. When I complained, they just became rude and snotty. My insurance company said he had never heard of a company doing this and when he contacted them, they told him they had done some work on it even though they were under explicit instructions not to fix anything. I think they lied to him to stay in his good graces. The paperwork said they might charge storage fees but no mention of the amount. I left in tears while the counter lady(Jen) was smirking at me!!!!!! So instead of getting business on my future vechicles, they get the public reputation of being rude and charging hidden fees.
Very quick estimate!
They do quality, hassle free work. Only complaint was the amount of time it took to get in for an appointment.
Did not like customer service guy.
Great service great work!
If you dont have insurance papers they dont care about your car
Good work
Very professional group
Very professional