We just purchased a used 2014 Jeep Patriot & knew it needed maintenance. Chris at Paragon Auto Repair was friendly and courteous. I had a issue with my ETC & Traction Control light turning on. Chris was quick to get my car in the shop and back on the road again. We have an appointment tomorrow to fix some of the other maintenance needed on Jeep. We’re very happy to find a loyal and trustworthy mechanic in our area. Based on other reviews is why we were eager to come here. We will continue to use Chris at Paragon. The shop definitely lives up to its name -Paragon: a model of excellence or perfectionPlease continue to support this business and have your automotive needs taken care of. Quality work is a very high standard here and satisfaction guaranteed.
I have gone to Chris at Paragon for years because it is like the old TV show Cheers- where everyone knows your name.... in this case it is where Chris knows my name and my car which he has taken care of so well . I was most impressed in the past when he didnt charge me for a minor task. I trust him and his team to keep my car running smoothly for another 100,000 miles
Chris is the most warm, no-nonsense mechanic I have ever worked with. He always gives us the most value for our money, and steers us toward the repairs that are most critical while offering optional services as well. I appreciate that he does not talk down to me, as a woman, and I know I can trust him. Paragon has performed routine maintenance and emergency repairs on our households rotating vehicles for over five years. I could not recommend them enough!
We took our sons car to Paragon Auto and were very pleased with Chris and his team. He was able to diagnose the issue and identified additional areas that needed attention. No pressure sales to take care of things right away and I felt he did a very thorough job of explaining everything to us. I would defiantly take any of our vehicles to Chris and value his honest opinion. I highly recommend Paragon Auto.
Chris at Paragon has taken care of my cars for years. He’s thoughtful, thorough, honest and explains things in a way that make sense. He’s also great at making sure that I know what is most important to do first if I have to choose to wait on some repairs. I’ve referred many people over the years and I feel fortunate to have a local small business where I can know that my cars are being well looked after.
I would highly recommend Paragon Auto Repair to anyone. Chris is awesome to work with. I cant tell you how many times I had to leave my old20 years plus) mini van in his parking lot after hours. He would promptly return my message have the repairs done usually that day. He has saved me on more than one occasion. And then there are the dogs..... love them! Thank you Chris!
Enjoyed dropping the car off and walking home. Had a crunch and maintenance. Kept his word.
I have been bringing our randomly assorted family fleet to Paragon for a long time. Chris and the team have kept some old cars running economically, and effectively, when other shops would have advised scrapping. One of the many things I love about bringing our cars here is that there have been no surprises when it came time to settle up. Integrity is a demonstrated core value.As an engineer, my opinion of Paragon is that the workshop is clean, well organized, and above all, looks safe. As a family man and a husband, I have nothing but praise for the respect that everyone there has shown my wife and daughter, missing from many other shops I have seen.
Chris was easy to communicate with and discussed things clearly with me. I also appreciated the promptness with which my minivan was repaired, and his prices are very reasonable. In addition, he recommended that I not do some repairs that didnt seem necessary, and he explained why. Ill be back!
I couldn’t have asked for a better experience than what I received from Chris and his team! I felt informed about what was going on with my car at all times and they were very patient with my lack of car mechanics. I highly recommend Paragon Auto to anyone needing their car serviced. You will not be disappointed!!!
Leave your anxieties about car repair behind. This place is fantastic. Chris and his team are no-nonsense and very competitively priced. Chris prioritizes what repairs your car needs and gives you options on repairs that can wait. I gave up on Quick-lube places years ago, and have also given up on dealerships for repairs and regular service. At Paragon you will save time and money, but best of all you will feel a personalized service that you dont experience at dealerships. 5 stars!
This was the best experience I’ve ever had at a mechanic shop. Chris was so kind and was extremely knowledgeable. I don’t know much about cars and so I usually am skeptical when I take my cars in because i don’t know if what is being said is true. They not only fixed my problem, they did a complete car inspection. It was extremely affordable and they even took me out to my car to show me what they had found and what they were doing. His dog is really sweet and it’s a very comfortable environment. I definitely recommend!!!
Detailed, good communication, reliable
Paragon Auto has a very professional and knowledgeable staff. They were recommended by AAA when my fuel pump went out, and they did not disappoint. They charged less than all the suggested repair costs for my auto that I found online, and completed the repairs in half the time. My biggest take away from them is peace of mind.
We’ve been taking our car to Chris for the past couple of years and after getting second opinions for minor and major repairs, Paragon consistently comes in lower, with a quicker turn around time and with a better explanation of what needs to be fixed. Chris cis very honest about what really needs repaired and even when others have said something needs a repair he will assess it and not fix it if it doesn’t need work. I never feel pressured to repair anything I’m not sure about. I can’t recommend Chris and paragon more. And the office dog is such a sweetie!
Weve brought several different cars to Chris and the team at Paragon over the years and the service is consistently excellent. The work is thorough and we are always kept informed on progress with no surprises. He takes the time to explain issues with as little or as much detail as youd like, which really earns trust in my opinion.
I have been taking my vehicles to Paragon for over 5 years. Chris and his crew are professional, honest, and know what they are doing. Whenever I leave my car with them, I know its in good hands with no hidden costs or surprises. I have recommended Paragon to family and friends, and they have also been happy with the quality of work done on their autos as well.
Paragon Auto Repair offers high quality professional service. We have been going for a few years now and would recommend them to others. Plus, its nice to support a local business!
Chris, the owner of Paragon Auto Repair, has taken care of our car for years. We found him by referral and weve been very satisfied. He is trustworthy, we never have to take it back because something was overlooked, he even helped us on a road trip telling us what to try, where to go for testing and how to deal with the problem until we got back home. He keeps it running like new.
I cant say enough about Paragon Auto!! Chris and the team there realizes that your car is important to you and will do everything they can help when a vehicle mechanical issue hits. I have taken my BMW and Ford to them over the past 7 years and when continue to do so. These guys are great, Im so lucky I found them.
Ive been to Paragon a few times and Chris has always done his best to accommodate me as some as possible. Chris and his team do a excellent job and they stand by their work. Highly recommend.
We have been Paragon customers for years. We trust that we will get good information about recommended repairs. Chris has been very helpful in prioritizing which repairs are necessary now versus those needed soon but are less urgent. We have had great experiences with Paragon!
Chris and his team do a fine job with auto repairs. Chris is honest, knowledgeable, and has never surprised me with a price increase after estimating a job for me. He has worked on my late model Chrysler SUV, my Subaru Outback, and my ‘56 Chevy BelAir, and I have always been satisfied with his price and his work, whether it was mechanical work or detailing. Besides, I just like Chris—he’s easy to work with.
I initially called Paragon for a quote on an overdue maintenance service that involved replacing some belts and the water pump on my 2010 Mitsubishi Galant. I was quoted a very fair price and the scope of the work was very thorough including auxiliary parts like tensioners and seals along with an inspection. I was very impressed with the quality of the job and the professional demeanor from Chris and the rest of the staff. I would highly recommend Paragon for auto repairs and I will be sure to take my car back to them for any future services.
Cant say enough good about these guys! Everything from the initial making an appointment to the final pick up, these guys are true professionals. All interactions were honest, kind and I felt well taken care of. My interaction with the techs in the back were above and beyond and all service exceeded expectations. We will be back!
I have used Paragon Auto Repair for years... they are always very professional and give the highest quality service. Chris and his team always know how to fix any problem with my truck and they get it done fast. I go out of my way to use them because they are the best.
I had a great experience with Chris and his Auto Repair. My car broke down near his shop which was why I went there but I am so glad I did. He was very knowledgable and helpful. I usually am skeptical when getting car repairs but I felt he was very honest and respectful. He did a great job on my car!
I am so happy I found Chris and his team when I moved to Tualatin - totally competent, professional, and truly nice people! Paragon has been taking care of my almost 20-year old Subaru for about four years and I have complete trust in this company. I heartily recommend Paragon for your automotive needs and have in fact, done so on many occasions.
Asked the manager of the local Valvoline Oil Change if he knew of a good mechanic in the area and was given the name, Paragon Auto Repair and was also told that whenever he or the guys at their shop needed work done, thats where they usually went.I have a 2009 Camry that runs great but has over 200K miles on it and I took it to Chris Niemis shop for some minor repairs and was glad I did.Over the past year, have had other work done and have always been satisfied by the quality of the work and service their shop regularly delivers and must say that the cost for the service has always been very reasonable.I highly recommend Chris Niemi and Paragon Auto Repair for all kinds of major and minor automobile repair services! No regrets!
Chris was very thorough in his explanation of my vehicles issues. Went over them and also items that I could wait on to fix later. Very fast turnaround and aware of the COVID-19 concerns.Excellent find in Tualatin to support a locally-owned business with such regard for their customers! Highly recommend them!
Been taking both of my vehicles to paragon for several years now and I have yet to leave feeling like I wasn’t happy with the work. He’s forthcoming with information and honest. A trust worthy repair shop!
Chris is always very prompt and extremely helpful. He gave me a great deal for my Audi A5 repair. I recommend his shop to everyone. His service is exceptional AND he has a friendly giant dog!! Thanks again Chris! :)
These guys are great! They have handled many different problems my cars have had over the years including different makes and ages.
I have been taking all our family vehicles there for a few years now. Couldnt be happier on the overall experience.Great leader as well as a great team of well trained technicians. 10 stars.
I have been going to Paragon for years now. I started going there as a second opinion. The first opinion said my car needed 3000$ in work. Paragon properly diagnosed the problem and repaired it for under 500$. I continue to go there for their straight forward honesty that you dont always get, especially in this line of work.
Chris and the team do a great job, honest and professional. They have always come in at or under the projected price. A great shop here in Tualatin. (P.S. the doggie mascot is an added bonus!)
Best repair shop in portland!!
Chris is very professional and polite. I took my car in for some vibrations it was making that would make the abs kick in when it wasnt needed and then the abs and traction control lights would come on and stay on until next time i drove my car.Chris and his crew did a full diagnostic and inspection and chris went over everything never trying to sell me more than what i wanted done.Unfortunately i took my car home and the same problem started up again. But when i called chris he said bring it back and well see whats going on. Ultimately electrical is a nightmare and especially in chevy as im learning but another half day at the shop and they figured out what was the culprit. Only thing i really disagreed with was having to pay an additional 200. I kinda felt that since the issue it went in for initially wasnt fixed and i had already paid i shouldnt have had to pay additional. They should have just fixed it because it wasnt fixed.But i would still take my car back to Chris. No pressure tactic no down talk since im a woman and yay he fixed a problem that other people with the same car same issue have in the past spent thousands on, only to still have the same issue.Thank you Chris. Its still got no more issues!!
I have been taking our cars to Paragon for the past 5 years. Chris and his team have always provided top notch service at a fair price.
My daughter Nicolle referred me to Paragon Auto. Do you want good old fashion customer service? This is the place to go! I have an older Mercedes and Chris and his crew were able to fix my car in less than a day. Prices were excellent. I highly recommend Paragon Auto in Tualatin.
Someone tried to saw the catalytic converter off of my car. Chris and his team couldnt have been more professional and fixed up my Volkswagen promptly. I felt great doing business with them and I couldnt recommend him more highly. Thanks again Chris.
Love the guys that work here, we have an account with Paragon. Love the response time and reasonable pricing. Keep up the great work Chris.
My wife and I have been trusting Chris and his team do our car repairs for more than ten years. What we have found is that we can always count on Paragon to provide honest no pressure advice and excellent customer service. They have always worked to get our repair done right the first time and very importantly always on time and to the estimate.
He was great and told me everything that needed to be fixed.
Best shop service I have been to. employees are devotee and work is done in a timely manner. Highly impressed!
They are professional and always explain what is need and why so anyone can understand.
Thank you Chris! The best auto shop I’ve ever done Business with in a long time. He always knows how to fix the problem quick and cheap! Would recommend 10 out of 10
Great shop for repairs ! I received an honest diagnosis, fair price, top notch service on time and on budget . I highly recommend Paragon and Chris to anyone that needs a real pro. Thanks Chris ! John Jacques
The owner Chris was very professional understood and fixed my car and worked with my budget. And is female freindly so he wont try and upsell you or rip you off.
Dropped in with with P0705 code. Chris fit me in and completed a through diagnosis withIn a few hours. He ordered the part and called me a few days later to let me know the part was in and to schedule a time to come in.Chris and his team are very professional, knowledgeable, and honest. I live on the other side of town, but will always trust my vehicles to Paragon.
Took care of my breaks for reasonable price on same day.
Great service! I needed my brakes done. Went in and they made sure I knew what was going on and completed the job quickly. Thanks guys!
Chris and his team do a great job! They are very reliable and have your car ready when they way they will. Repairs are done right and are reasonable price wise as well. I highly recommend them!
I had a very good experience here. Im used to getting a load of bull from mechanics being a women but they were very straight forward and honest. They were fast and went out of their way to make sure everything was right. I will be going back. Plus his dog is AMAZING, I would go back just to see his dog!
Excellent work from Paragon!!! Chris and his team did a fantastic job working on my 79 Corvette...from the power steering to the carb, and everything in between (including the lights, battery cable, steering column, etc). They went that extra mile, and the car runs great now. They are upfront and honest, and their price is very reasonable. Chris tells me exactly what hes working on so I understand fully...he even supplies photos of what he repairs. I will be using him with my other vehicles...I would definitely recommend using Paragon.
Paragon is my go to for car repair. I value skill and Chris provides this.
These guys did a great job. I got in and out quickly. I really like Chris there to. Hes a great mechanic.
Was in a bind and was lucky enough to find paragon on the internet. Fast, reliable service with competitive prices. I was impressed with the professionalism and follow-up services. Would recommend their shop to anyone needing their vehicle repaired. Richard P.
Chris and the whole team there is wonderful! Professional, not pushy, and of course they know everything you need to know about automotive repair! I would recommend anybody coming here!
Paragon was suggested to me by my niece for my a/c problem since it is close to their home and the guy seemed honest. I talked to Chris on the phone and briefed him of the issue. The next morning I dropped my car off and had a return call within about 1 1/2 hours that my car was done! I knew what the problem was and knew the appropriate cost range and he was on the low side of the cost and was so very prompt and courteous and honest that I have already recommended Paragon to my nieces neighbors and even someone (I dont know) in the grocery store in Tualatin! I hold my own local mechanic, Marlin and Tonys Automotive Repair in Fresno, CA in high regard as Tony is honest and trustworthy. Paragon is the Oregon version of my trusted mechanic!
I ‘ve been a Paragon customer through 3 cars now. Chris and his team routinely provide excellent service that’s always reasonably priced and done in a timely fashion. Lived in this area for 25yrs and wouldn’t trust my car to anyone else!
Chris did a great job on my car. Went in for a brake issue and he even cleaned the film off my headlights for free. Cant ask for more than that.
This guy Chris, he is a real piece of work, he lied to me right from the start, I bought a used car he says someone left . Then said just want to recover my money. I checked the car out ran good. But the engine light came on, so he said he would check it out. He did then said he got the DEQ cert. for me because he knew the light was manipulated. When I picked up the car, gave him the money he stated that he was personally selling the car, not the business. Which is where he advertised, worked on and sold me the car !! 13 days later, the timing belt broke blown engine wow really- I called to see what work he actually did he said serpentine belt brakes and fluids. Just went by to see if he would make it right he told me he put aided motor in it. Do you and your friends a favor and stay away from this shop.
A place where you can trust 👍
Good peoples, they will give it to you straight. This place will let you know what you need, what you should do soon, and what you can get away with not doing for a while. Also the only place to get my car to pass DEQ.
My wife and I have been going to Paragon for a while now. We live in the area and were very happy to find a reliable mechanic for our vehicle needs. Luckily most of our trips have been for oil changes but the other work we have had done is reliable and well priced.They also do a great job of utilizing the internet for the benefit of their customers, they email you the invoice and utilize social networking for specials!
I braught my car in on a recommendation from a friend because it was running very rough. Within 45 min to an hour they knew exaactly what was wrong and had done a full inspection of my vehicle. They updated me and ordered the parts. In notime i was back on the road with a perfect running car. The people that work there are very professional and fast. Definitely will be taking my car back for any future needs. Also there dog is awesome.
Seemed a bit expensive to me for what was done, but I am not a mechanic so I cant say for sure. Gas was significantly lower than when I took it in, but that might just have been used up during the problem diagnosis. When I went to the gas station to fill my gas tank right after the repair, my gas cap was missing. I know it was there when I took the truck in. Thats $10 more out of my pocket for a replacement. The people were nice, but the gas cap thing sours the experience somewhat.
I figured Chris would make his reply post sound like he was the most helpful guy ever. People dont believe Chris, he lies. My sons car was fixed in Idaho for half of what Chris said and its running strong today.Paragon/Chris you should treat everyone with respect and stop with all the lies.
Chris seems like an honest guy and was very helpful
I was so pleased with Chris and his team! They are down to earth, honest, and clear in his explanations. Plus, they are connected to cyberspace!!! I highly recommend Paragon!
My car had the check engine light come on for a misfire in cylinder 1 (P0301) which is the cylinder under the intake manifold. I normally would fix this myself but didnt have time to take off the manifold in my day to day life, so I had Paragon do it for me.When we got our car back, cylinder #4 was replaced, and not cylinder #1 (cylinder #4 is really easy to access and wouldve taken me 5 minutes), plus our car was making a new knocking sound after the repair. I confronted the owner after finding out he replaced the wrong cylinder and he told me I was wrong. I then took the car to Jiffy Lube to confirm that I was right and relayed the information. He replied that the Jiffy Lube tech needs to go back to school (And just so you know, he wasnt being very nice about it on the phone, not very nice or professional at all).I finally emailed him a picture of the engine and he responded, saying I was right...awkward, but super satisfying. He never once apologized, even though I was right all along.We got the labor reimbursed, but not the parts, and we got a free knocking enigne.Then we took the car to another shop, very frustrated with our last experience, and they related that they have had several customers come away with very negative experiences from Paragon Auto Repair. They said they wouldnt be surprised if Paragon caused the knock...I would urge you to steer clear. No pun intended.
A friend, mechanically savvy, recommended I contact Paragon for the work I wanted done on my Sprinter 3500, LTV motorhome. So glad I acted on this advise. Chris and team performed the work within the cost and time quoted to me. When the work was complete he reviewed the work performed and gave me thoughts for future maintenance.Because of Chris’ professional and customer directed attitude, I scheduled an additional appointment for “modifications” to my motorhome. Chris had suggestions which will benefit us while on the road. Chris went above and beyond in my opinion. I give this business and owner 5 stars ⭐️⭐️⭐️⭐️⭐️.
Just a friendly reminder. Dont buy a car from paragon automotive. They are your stereotypical used car salesman. They certainly dont mind taking your hard earned money and selling you a lemon.
I recently took my car to be serviced at Paragon. I was so pleased with their skill, the efficiency, and how well they treated me! I will be recommending them to all of my friends!
Chris Niemi and Paragon Auto Repair are definitely a find for me. They ROCK! I have a difficult older motorhome with a carbureted Chevy 454 that is now purring like it is new. Chris has always been patient with my very large vehicle as well as informative to me on cost. I have 3 other vehicles that will soon be visiting his shop as I find that his customer service as well as price is outstanding compared to other mechanics Ive used. I can recommend him to anyone who needs auto repair. THANK YOU CHRIS!!
Huge thanks to Chris and the guys at Paragon Automotive. I was able to get my vehicle in immediately without even an appointment and walked out with the problem fixed for under $10 bucks! Highly recommend them to anyone in Tualatin/Sherwood/Tigard area
The owner of this shop is human garbage. He scammed a friend of mine via a Craigslist ad, verbal agreement, and a handshake.
Honest and Reliable.
Awesome from start to finish!!!