Fantastic. They were the only place (out of several others I tried) that would cut a blank programmable car key (that I supplied) without charging a programming fee in addition to the key cutting charge (a reasonable $20).I gave them my new key and the existing one and took about 10 minutes to cut. I tested it in the ignition and it turned to all positions. Got the “Key not recognized” message when I tried to start the engine, which was totally expected. Then I programmed it to the car and it stared the engine right away. Perfect.The entire staff was friendly and helpful as well. I’ll definitely return here in the future.
Reminded me of an old Radio Shack mixed with a Napa battery center. Well, the sales person wanted to help and got me what I needed fairly quick. If not in a rush, I might have made my purchase online to save a little money and time. Now that I know what to expect, I will go back.
They had a hard to find battery for my 1991 Mazda Miata in stock at a great price. I ordered online for an additional 10% off and then drove to the local store to pick it up immediately. From website to store it was a very easy transaction.
Needed a 12v 8ah battery and charger. Walmart had absolutely nothing. Home depot only had battery which I did buy first but it died by the next morning. This store was only place locally that had both battery and charger. The clerk who helped me, dont know his name but he had ginger hair, he was very helpful. Knew exactly how to help me. Going here for my battery needs in the future.
They greeted me when I came into the store, they were knowledgeable and got me in and out in no time at all.
Not a good customer experience. I was issued a used/refurbished motorcycle battery for a faulty still under warranty battery that I bought at this store. This is not in compliance with their corporate policy.Picked up my second replacement battery today, (08/20), from the store trusted advisor. It doesnt look like new, it doesnt smell like new and it has already expired. Hmmmm....
Wow did we have a long day today, and boy did Gary & Mac come through for us. Those two deserve a raise! After hours of going back and forth with other companies and trying to find help with a key that was stuck in our ignition, your two employees went above and beyond! Offered to meet us across the street where we were stuck to help & went out of there way to find a solution. Way more than you would expect from random strangers working their day job. Thank you again, Gary & Mac for pulling through for us today. It did not go unnoticed and we are SO appreciative of your help!
You have the best group of employees & staff. Great service, and always great help.
I needed a new car battery and was pleasantly surprised to find that they carried not only the standard replacement, but also an optional upgrade for a minimal price increase. The Customer Service Representative was able to change it within 15 minutes and I was on the road again. Everyone is very friendly and service oriented.
The staff there was knowledgeable and easy with which to work. I had an iphone battery replaced and received better service that their well known competitor. For your batteries and bulbs needs, be sure to check out Batteries and Bulbs. Their store and stock are amazing.George Cabrera
I went to get a new battery for my car key. When I got there they had shut down the registers and were just about to lock the doors (closing early due to snow storm)The employee said let me see the key he then came back out with two batteries. its one of these two he let me take both for no charge!Of course Ill be returning the unused battery, and paying for the correct one, when they open back up. Outstanding customer service!
Nice, welcoming, took the time to speak with me about repair of pixel phone. Gave time estimate and estimate of cost. I knew what to expect. Each interaction with staff was friendly and helpful.I scheduled on line and the part needed was ordered ahead of time. They fixed the phone on the spot. Total time 3.5 hours for repair.
In and out in 5 minutes. Havent been able to charge my phone from the charging port for over a year and they fixed it no problem. Great place!
Gage was very helpful in getting a new battery installed in my cell phone, along with a new screen protector. Met at the door, quick service, and called when it was complete. Great service.
Great knowledgeable staff, service and products. Ive bought watch batteries with free replacement for life, LED flashlights, and had my cracked cell phone replaced. I love this store!
I had the embarrasing experience of breaking my phone screen, not once, but twice within the same day...and Im happy to say I got it replaced here. The customer service I recieved at this location was absolutely wonderful from start to finish. Both guys that helped me out were very kind and knowledgeable. Garys customer service skills are top notch. He even went above and beyond what was asked of him and cleaned out the speakers in my phone to make the audio a little louder. Its little things like that, that go a long way. The service was quick, and i had my phone back within a few hours. I would recommend the Nyberg Batteries Plus Bulbs to anyone. Hopefully I dont have any more mishaps with my phone, but in case I do, I know just the place to go. Thank you!
Easy to order for pick up within 24 hours. Better than using Amazon
I went in knowing what I was looking for and was surprised with a warm “welcome in, we’ll be right with you”. I brushed it off thinking most places say that. About a minute went by and I was greeting by an associate who heard my situation, checked my motorcycle battery, and offered different options based on pricing. I forget the gentleman’s name, but I’ll update this review when I find out as I need to go back for a key fob battery soon. Great service, warranties, and pricing. I’d happily recommend this establishment as well as its educated personnel.
Great people and inventory. Always have just what I need. 👍
I brought my Ipad in to have the battery replaced. After it was replaced the Ipad was not performing to their standard so they replaced the iPad. This took several days. They kept me up to date on the progress and their customer service was excellent!!!
I walked in and was greeted as though I was someone they were happy to see! I needed my fob battery changed - they did it in less than two minutes. They asked how my day was going and seemed genuinely interested. It was just a very friendly experience, particularly needed during this pandemic.
What a great resource for fixing phones! My Samsung S10+ screen died on its own yesterday. 5 day delay getting appt at my cell provider for repair. A quick stop here, and 3 hours later, new screen installed and working great. Great service. Thank you!
I had the best customer services experience! I am a Mercedes owner; the dealerships really know how togive impeccable service. I would say the staff that was working June 11th had impeccable service as well, I would compare them to level of service one would expect at a high end store. The three men working were kind, patient, clear, thorough, and welcoming. They went above and beyond in fixing my phone and getting me the appropriate products I need. I will recommend this store over and over again! Those guys deserve a raise, you’ve got some great employees there.
Ive been shopping with you since before bulbs, and you guys always been awesome. Knowledgeable about products, with all sorts of great stuff in stock. Keep up the good work! Especially the Tualatin store, which is my primary location, but I did used to shop down in Eugene years ago too, and had an equally good experience there too.
Not my best experience but thats how life goes.
Phone repair service was great. Diagnostic showed no repair needed just a new cord. Saved a bunch. Awsome.
Fast and friendly service! I’ve made appointments at the Apple store before and had my appointment cancelled or waited over an hour just to talk to someone. You’ll never get out of an Apple store without spending half your day there. Between dropping off my phone and picking it back up, I think I might have spent a total of 15 minutes in the store. If you want quality service that won’t break your budget or waste your time, Batteries + is the clear choice. They don’t upsell to make more money off of you, but offer services you might not have thought to add. Like a battery replacement while they have your phone open to replace a cracked screen. Truly stellar service and people!
Friendly, knowledgeable, capable with helpful hours. Had what I needed in stock.
Great job replacing my broken phone screen
Customer Service Rep was very pleasant, courteous, and professional. He made our experience very pleasant and positive about the company! Great work
I went in for a simple phone battery replacement which should have been pretty straightforward. My old battery wasnt returned so I had to ask for it. I also had to come back to the store because my S pen was missing. That was inconvenient. I also wonder if I actually did get a new battery because my phone isnt holding the charge Id expect. Not 100% on this one, though. I wanted to give them a 3 star rating but because it was the start of the quarantine, and they were open, I gave them a 4.
They did a quick and efficient job. The service rep was helpful and clear
Nice people, very helpful and willing to go to extra steps to really help you!
Great products, knowledgeable staff and wonderful attentive customer service. The place is packed with customers because of the above. Highly recommend this business.
They have always met my needs and are less expensive.
When i have a problem with my phone i always come here. Sales people are very helpful and courteous.
Last week, I had SUV battery changed by BPB associate at the Tualatin site. Excellent customer service. Thank you. I highly recommend.
Excellent customer service! Great place for all your battery and bulb needs!
Cool guys... Custom made a battery for me.
Stewart greeted me,remembered what I had called for and had me in and out of the store within 5 minutes.On top of that he gave a coupon and told about all the news services they offered. Awesome!!
The clerks are very helpful, efficient and friendly. They always have what I need.
I have bought 2 batteries prior to today, now 3 from batteries plus. I love how kind they are, they are very knowledgable, and the service overall is great. Autozone asked me after they told me my battery was dead if I wanted to replace it, and I told them I was going to batteries plus. And the car fired right up with the new battery. I will never buy a battery anywhere else.
The young man who helped me was most courteous and efficient.
Overtime Ive probably spent about $1500 at this store. I like the service and availability of products, backed by good warranty. The staff is very knowledgeable!
Great price for a good battery. They carry batteries made by East Penn(Duracell). Very reputable company. One of the best replacement warranties on the market. Better than some higher end batteries.
I had two different unique requests for the store and Jeremy did everything to make sure I was taken care of. A+ customer service
Fast & Friendly service! and no cost they installed battery in my auto right there on the spot! Really, really liked that. Oh! Plus; they recommend pads to be put on inbetween the cable/battery, to protect. Really liked that input! it was cheap, so why not...!
Extremely friendly, honest about time needed, made extra effort to have phone done before I had to go out of town, gave the coupon even though I didn’t print it out, I will return!
I was looking for an item in short supply on short notice. An alert clerk that was trying hard found a way to meet my needs. Thanks!
Great Service!.☕😊
I received excellent customer service from Gage. The work was done quickly and well- I expected it to take a week and a half, but it only took a day.
Great service today! Peter is nice and very professional ♥️
The guy that helped me was very nice and knowledgeable! And they were very fast with my battery replacement in my phone! Thanks again.
I went in to get a new battery for my car key fob. Turned out the fob itself was bad. Employee there was super helpful. Spent a lot of time getting the new fob synchronized with my car. I would definitely go there again and would recommend it to others.
I took them an hour to fix it they check everything to see if it worked right . Put a new battery in. Everything works right lost nothing on my phone ever thing works perfect. New battery take longer to die . My maps works better the battery stays up longer
Fast, reasonable price, helpful and effective staff.
We had a great experience with these folks. They are super helpful. I recommend them to everyone.
Great customer service. Men working spoke to me kindly and they spoke to each other with respect. And they did a great job fixing my iPhone that was cracked.
Very flexible staff with great follow through on my iphone repair during the stay-at-home. Store took distancing and sanitizing seriously. Phone could not be repaired so they obtained a refurbished phone from Apple within only a few days.
Most people have cell phones. When they break (like mine needing a new battery) people get panicked about where to go. I know Apple stores are closed, so I was wondering what do I do now. I googled and your company came up and best part... you are open. 3 hours after I called, I had my I-phone up and running again. Easy peasy! ... and the price didnt break me. Staff is super friendly and knowledgable.
Quick, helpful, intelligent response, equals good service!
This place has many items and great customer service. A very small store that is handling Covid distancing well.
Good selection of products, even had some esoteric batteries I usually must get from the manufacturer.
Batteries Plus Bulbs staff are very friendly and knowledgeable. #impressive
Excellent products and service. Competitive pricing.
Fast service, product in stock, very respectful of social distancing guidelines, curb side service. Employee wearing PPE, made me feel more secure. Thank you!
The crew is courteous and energetic in their treatment of the customer. The fix on my cellphone ~glass back on my Samsung and battery replacement went smoothly and on time. Im always happy with this stores treatment of me as a customer.
The agent on the phone was very helpful and gave me a lot of information. I have always been happy with the service I receive and I like the Pick Up in Parkig Lot service at this time
Great service at the store, but the phone number connects to the Batteries Plus Bulbs robot that routes it to the WRONG STORE ! ! ! i was calling that Tualatin Store number and the damn robot connected me to the Beaverton store. Fix your robot, or better still, HIRE A HUMAN to answer the phone ! ! !
We were amazed by their customer service and technical skills. We had a problem with an Apple product with a cracked screen. The crew at the Tualatin store did everything in their power to assist us and trouble shoot all issues. We will definitely be coming back for our battery, key, and screen issues. Thank you!!!!
Great experience. Professional, informative and fast repair of iPhone screen.
Good place to find batteries at a good price. Good service.
Super helpful and good prices compared to name-brand places. Will use them again.
Great location and great customer service! They fixed my daughters iphone screen.
They always have the batteries in stock that I need for my tools, and mobility Scooter for a fair price.
I work here and its great
Very quick and thank you for your knowledge.
I took a bunch of old household batteries, light bulbs and a car battery. It only cost $.89 for certain light bulbs (the ones with mercury) and $1.25 per pound of batteries. Although I bought a power strip and the batteries were free to drop off with purchase. The car battery was completely free to drop off. The manager even offered to help me unload it out of my car. Really really appreciate having a place to dispose of these house hold items!!!
Reps had the answers, the product and I was in and out.
I was able to make an appointment to have my phone fixed the same day. Service was quick, friendly, and half the price of taking it to the Apple store!
Nothing but outstanding cusomer service and quality products priced competitively.
I did not know Batteries Plus was such a good resource of quality products. I asked a lot of the staff (such as programming a new vehicle fob, cutting a new key, testing and installing a car battery) and they did everything proficiently and professionally.
I was very happy with my shopping experience. I was able to purchase some light bulbs for 7 areas of my house. Then I was able to replace a laptop battery that I couldnt even get at other stores. I asked do you have motorcycle batteries guess what ? Yes they had one I was happy with my experience here Id recommend this place b.c. as a one stop shop.
Surprisingly knowledgeable and helpful Far superior to the typical chain specialty store
There are plenty of employees to help you meet your needs. Our city replaced all of our bulbs with LED lights, however, our fixtures are not compatible so I had to replace my fan lights. Unable to locate the non-LED lights until I visited Batteries Plus Bulbs. Happy camper here.
DO NOT GO HERE!! It is NOT worth saving $30 for their sleazy business. I took my iPhone in for a screen repair because it got cracked pretty badly. It was fine, but after about a week I started having issues and then the screen just shut off completely and no matter what I did I was unable to access or use my iPhone. I brought it into an apple store for a professional opinion, and they took a look inside the phone. Apparently, when Batteries + Bulbs replaced my screen with a Third Party screen, they completely BROKE my iPhone. They had destroyed a screw box and a screw was just floating around inside my iPhone.. Apple was unable to replace the screen. Had to buy a whole new phone, and when I called Batteries + Bulbs to get a refund, they completely refused and said that I should have brought it to them before the apple store. I am completely upset with them, I will NEVER go anywhere other than an apple store for troubleshooting. Steer clear.
Great job. I wish I remembered the names of everybody who helped me. Customer service was good. I got a great deal on a screen replacement and a battery for my iphone 5s, same day service. Really helped me out! Willingness to help. I got to work on time, with my phone! Took alot of stress out of my day!
Very friendly staff, reasonable prices and a location just 3mi from my house. What more could you ask for?
I love the personal touch, and the great prices make it easy to keep going back! They have helped me put in a car battery, shared information on different charging cords, recommended batteries for my other electronics and was excited to share the discount on LED bulbs today - Thank you!
Fast friendly service and convenient location.
Need batteries or light bulbs? I really appreciate the great old-fashioned customer service at Batteries Plus in Tualatin. They have always been super helpful and usually have what I need in stock; when they dont they order it and have it there for me to pick up within within a few days. They will install the batteries in your device if you ask -- they have all the delicate tools to open watches and other small battery-operated devices. Batteries Plus will also recycle your used batteries.
Appreciate the friendliness and knowledgeable team of staff at this store. I appreciate the ease of ordering online and picking up in person. Highly recommend for great products and competitive prices.
Very nice employees. Hi quality customer service. They got almost everything on stuck. Very helpful, especially Many. He let me borrow tool, even though I wasnt be able to return it till next day. Thank you for good experience. Best
Amazing customer service. Quick and helpful employees. Fixed my phone completely in an hour and a half for a good price. Highly recommend for phone repairs.
Customer service was great. Repair was ready on time. Very convenient.
Great customer service and they always have what I need.
Looked for a replacement cell phone battery at Frys and a Sprint store. Sprint had none at all and Frys only supports the 5 most popular models. Batteries+Bulbs had a compatible battery with half the capacity of the original at twice the price of a refurbished. At least they had one.
Good service and decent prices
Great store for what it is. They carry most batteries and their prices are comparable with other stores. Sales clerk was very helpful.
I wouldnt buy a battery from them again. I spend $80 on a battery that lasted less than one year. The battery has a one year warranty but they say it is from neglect due to not being charged or having a battery tender on the motorcycle. The factory Honda battery last for 6 years with not battery tender or charging needed ever over winter storage. I though I was buying a battery from a company that would take care of its customers. Think before you buy a battery from this place. I know I never will again.