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Precision Tune Auto Care
3360 S Craycroft Rd Bldg # 2446, Tucson, AZ 85707, United States
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Precision Tune Auto Care

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Fr
Review №1

I would say I wouldnt go back to that place and I would recommend nobody go there either. The store manager Joseph A. Pond very unprofessional. Showed no concern didnt do anything to help. Was rude mocked me. I dont recommend anybody go to this place.

Pa
Review №2

I love precision tune. They keep an eye out for me to ward off future needs for my car so I never break down.

Ka
Review №3

VISIT 1: I brought my vehicle in for a general check (fluids, belts etc) and told them I am going on a road trip to Kansas. They called and stated I need two new tires and front brakes. Ok. Done.Tire light stayed on.VISIT 2: Went back next morning and was told that the new tires were on 32 psi. He put air in them and some in the back tires and said the light should turn off by itself. It turned off for a few minutes and came right back on.Called next morning. I was asked if I drove through something. Not that I am aware off and the light has been on since you changed the tires.VISIT 3: One front and one rear tire had over 40 psi. Should have been 36. Different mechanic ..fixed it.About 300 miles into the road trip the maintenance required light came on. Nice to find out that the vehicle needed an oilchange ... In the middle of nowhere.This was not the first time this shop has messed up but it was the last time for us. I gave 3* because in the beginning the work was ok. Last 6-8 months it seemed to get worse. Dont bring your vehicle here. If they cannot even get tire pressure right, imagine what happens with a bigger repair

Ch
Review №4

This place is awesome. Ask for Gabe hes honest with help you out

Sa
Review №5

I took my car in for an alignment, turns out my car didnt even need one and was perfectly aligned to factory standards. But instead of informing me of that, they did an alignment anyways, making a .05 adjustment on one tire that didnt even need to be adjusted, and charging me $40 for it. When I got home, I was looking over the paper they gave to me showing what they aligned and realized what happened. Right on the very paper they gave me, they showed me my car was completely up to factory standards prior to them even touching it and that they practically scammed me. My car did not need an alignment and the alignment they gave me shouldnt even be considered one. The only reason I didnt give one star is because they were super quick to refund me when I called them about it. Be careful! Check to make sure they actually do the work they say they are going to do on your car and if you car even really needs it.

Gi
Review №6

I took make car in to get just an oil change, emediatly after I picked up my truck that it was running like cra. I noticed that with another vehicle that I had them work on. I wouldnt trust this place, I would play it safe and go off base

Da
Review №7

Friendly staff and very helpful.

Br
Review №8

Keith, Chris, and Garrett where extremely helpful in helping me understand the issues regarding my vehicle. They went above and beyond in explaining my available options and they recommended the best course of action, which saved me money as well. The professionalism displayed by Chris and Garrett has earned a life long customer as long as they are working at the DMAFB location. 5/5 I would recommend this location to handle all of your automotive needs.

Se
Review №9

Everyone is amazing! Keith’s time frames are spot on always. I had my ac done with them and it took them about an hour . The thing I like the most is that you don’t feel pressured to get everything they recommend instead they suggest . Will be going back soon for some new fixes that I need done ! Fast and efficient .

ma
Review №10

Brought my wifes car in for new tires. They had what we wanted at a good price. Fast installation and back on the road in short order. Great customer servic.

an
Review №11

Quite disappointed in cost and subsequent dialogue about over chargethe word on the ground is that this shop doesnt uphold military like standards of operationi spoke with several military members and they never take their vehicles to this shop

Sa
Review №12

Had a stuck oil bolt that I was trying to get loose myself. Eventually I had enough and brought my truck in. Garrett got the bolt off for me and helped me with the rest of my oil change. He was very friendly and professional. Would definitely reccomend this shop. Thanks Garrett!

Ma
Review №13

They are the best option for anyone on base or off

Mu
Review №14

Here is your first review in Arizona dear Precision Tune auto careThis is the second time I’m going there for an oil change. First time everything was fine that is pretty much why they got a 2 star otherwise i would give them one star. It took them three hours to change oil of my car eventhough i had scheduled a reservation 2 days ago. I also asked them to rotate the tires but when I got my car back I realized that they didn’t do the rotation. I know this for sure because i marked the tires in the front and the tires were still there on the front. I asked them to see if they forgot to change it but they kept telling me that did the rotation. This was unacceptable but i didn’t have any other option than leave and write this review. There used be a firestone here and i never had a bad experience with them.I’m hoping that they actually did change the oil.update on 11/19/2018Store manager called me this afternoon and offered to fix all the issues for me. I appreciate it and scheduled a new appointment. We will see how things will go this time around.update on 12/1/2018Store manager took care of all the problems and offered a free oil change for the next time. Im changing my rating to four stars.

Be
Review №15

If you like good service and wonderful people who actually care about you, then go to this place for your car needs. All three of the guys that Ive seen work there so far have always been the most hard working and nicest people Ive had the pleasure of doing business with.

Da
Review №16

If you need air in new tires or something extremely basic then this location can probably take care of you. Anything beyond the basics, Id go elsewhere.

Va
Review №17

Super friendly, caring and high qualified service!!! Ive been helped at this station already 3rd time and every time it was exceptional service. Manager Lee is all about helping you and going extra mile to make your experience and service done in timely manner and keep your waller not ripped. Chriss was the actual man had all jobe done for my car. Always very professional and caring actually to help, not to get money out of your pocket. I couldnt wish for more!After visiting this station you dont want to go anywhere else for treating your car, because its unbeatable deal!Thank you Lee and Chriss.

Ch
Review №18

Wish I could leave less stars. Went for an oil change. A couple weeks later, we checked the dipstick and it was low and black. Took it in to another place and the drip pan had never been removed (still factory, as it is a new vehicle). They had my car for hours and called me after it was done. They even put the sticker up, which is such unbelievable dishonesty. I dont ever recommend using them. We went back and they did give a refund thankfully, but did not offer any explanations or real apology.

Fo
Review №19

They provided above average service

Su
Review №20

I get my oil change here

Information
12 Photos
20 Comments
4.1 Rating
  • Address:3360 S Craycroft Rd Bldg # 2446, Tucson, AZ 85707, United States
  • Site:http://precisiontune.com/DavisMonthanAFBAZ
  • Phone:+1 520-895-7990
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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