Levels Auto Sales is honestly the best dealership. I bought my car from them and will definitely tell my family and friends about them. The team is very helpful. They worked with me and gave me the best deal. Thank you, Levels!!
Really Respectful Gentleman. Very Helpful and Knowledgeable. Helped us out immediately, brought waters out in this heat. Made us feel really comfortable with our experience in purchasing a vehicle. Fast and Quick transaction. Appreciate you guys
The guys over at Levels Auto sales are awesome! Great customer service and they treat you with respect and honesty. Highly recommend them to anyone looking for a quality car truck or suv with good prices.
Do not get a car from this place! Way overpriced, ridiculous financing, and the owners are extremely rude and arrogant. The owner bragged that he flips cars for fun and obviously only for his personal gain. I wouldnt buy anything from him unless you want to be stuck with a problematic vehicle and a headache.
Nightmare scenario: You buy a used car. Its in beautiful shape, and the car dealer gives you a great price. Less than 48 hours after purchasing the vehicle the check engine light turns on.This happened to me with a Jeep Wrangler Unlimited that I bought from Levels. I feared the worst, that they would deny the problem or drag their feet on making the repair. Instead they immediately put me in touch with their mechanic, who diagnosed the trouble and fixed it the same day at no-cost to me.I couldnt be happier with the vehicle I bought, the price I paid, and the service I received. I highly recommend Levels as a used car dealership you can trust to find your next pre-owned vehicle.
Test drove a few vehicles. They all had something wrong with them. Supposedly they will fix things if pointed out before purchase.Things should be working properly before put on the lot for sale and test driven by customers.Not sure I trust their vehicles when they operate this way.Check everything out before making decisions. Thats just standard when looking for a vehicle.
The owner was extremely helpful. We really appreciate how he handled our purchase
The best place to buy a car! Theyll help you with any problems you may have. They want lifetime customers who keep coming back. They have me as one!
Extremely helpful in getting me into a new vehicle (new to me at least). Staff was very friendly and knew exactly how to help me. I highly recommend Levels Auto for your vehicle needs!I didnt know this but they also offer auto body repair work and have a detailing service.
The guys at levels are very friendly and helpful. They have a great selection of vehicles, easy financing, and great customer service. I highly recommend Levels if youre searching for a reliable new used car without all the major dealership hassle and pushy salesmen!!
Horrible place!!! Dont ever buy a vehicle from here.
Came across Levels in searching for a newer Toyota Camry. They were the best Priced. I Was pre-approved through my Credit Union for Financing. They worked directly with Tucson Federal and I was able to drive away with the car same day! Very Courteous Staff, will be recommending to all my friends here at U of A! Thanks Guys
The salesmen were extremely professional & friendly. I purchased a 3rd gen 4Runner here, these vehicles are one of the most legendarily reliable nameplates in history & hold resale value very well yet I got a deal well below the amount any private sale listings were asking for their 3rd gens. On top of that I had peace of mind with documented assurances on the vehicle’s clean title, 0 accidents and most importantly full maintenance records which Loai worked diligently to acquire and provide me. What I appreciate most about Levels is that it’s a fair & honest business.
Very helpful and informative, checked pricing and they were the best in Tucson decided Ive give them an opportunity to earn my business and that they did. Would definitely recommend. Honest guys, no pressure sales. Felt at ease, recommend!
Im very happy with my purchase! They approved for 2014 Nissan Pathfinder with $900 down only, they even helped me get insurance and was able to drive the car off the lot in tbe same day! Highly recommended
This is a great place my grandson got his car here
Very respectful, great guys. Loye went out of his way and did me a solid Favor with the total sale that made it possible to drive the car home that I set my eyes upon. Of course the one car I really want is there now of course and the same price I paid for my Jetta. Lose some, win some. I came out a fair dealings, which is all I could ask for I reckon. A heads up however; due diligence is needed or buyers beware: call it what you shall. Point being; go over any vehicle of choice very well; as goes anywhere with any vehicle newer or slightly older but any under $10,000, give a thorough, diligent inspection. I started noticing rather substantial problems over the first 3-4 weeks immediately after driving my Jetta home. One problem I will know how significant and costly buy this afternoon, but could be a couple thousand worth of a lil fix. My bad; my irresponsible buying and haste and need makes a buyer remorseful in the end. Overall good guys 😁
Amazing dealership. The owner cares more about his customers than the profit.I highly recommend buying a car from here.
I was waiting for my registration, and number plate. I got it. Now come to the point, first I didnt asked for finance, I asked for take out price, second, I asked them any accident happened in this car, they said no, all of them. When I bring it home and pull up, I saw under the car transmission fluid pan was hit by something. It was bend, and transmission fluid was slightly leaking. Thats why engine was shaking when I stopped in red light. So what they said to me it was not true. They lied to me about that car. So be careful about them.
What a great place. Friendly helpful staff. They made my search for a dependable car easy and enjoyable. No headache no hassle. I highly recommend these guys. They will take good care of you!
Best Price in Arizona wouldnt go anywhere else! Peace of mind dealing with these guys. You cant buy that off the streets.
Fair prices, friendly, very attentive & wonderfully professional. Awesome buy! Thx for all your help! : )
Bought a 2014 Chevrolet Cruze for our daughter. Price was competitive. Didnt bother haggling. Friendly staff at Levels. Very happy with our purchase, car was titled fairly quickly. Will definitely be returning to purchase a vehicle for our son next year! Thank You
Great service ..friendly stuff...and very fast...
I Purchased a 2013 Dodge Avenger for my Son from Levels Auto Sales. Great Guys, felt at ease purchasing the vehicle. Got a great deal, cold ac which is important. They provided me with an inspection report they receive from their mechanics. They service their cars and included two years free maintenance which was a definite plus. Sending everyone I know here, thanks again guys!
Best dealership you can find in Tucson. I’m so lucky. The owner made my dream come true. The staff are nice and make you have a good laugh. Most importantly, I got my dream car with a great affordable price. I am super happy. The owner truly cares about the customers and wants to make them happy. Just stop by and talk to them. You’ll know what I’m saying.
Highly reccomend! Great people and treat customers very well. Very knowledgeable about cars. Thank you
Sensational customer service. Loai is seriously the best and very easy to work with. He makes you feel like family. All employees at Levels Auto will do whatever it takes to make it right. Whenever I am in the market for a car I will only go to Levels auto.
UPDATEResponse to the “helpful” owner on the bottom....I really wish I could give 5 stars (Love the Ford Flex) buuuut unfortunately I have to give it 1 should be zero, nada, zilch. I bought my car May 5th of 2020 within a week the car had issues. AC needed some service, car was in the shop for an approximately 2-3 weeks, at the least. I do not have the exact return date but it was approximately around the first week of June. I will not lie to you months later, actually let me get you the exact date where I had to return the car with turbo chargers out (July 10, 2020) Spoke with Loai & Sarya (prob spelled wrong) regarding some smoke coming out of the car. Before taking it to them I had another shop check it out. I am very thankful I listened to my brother to purchase a 3rd party warranty because if it wasnt for them my car wouldnt have gotten fixed. Til this day I am waiting for this dude to give me a call back regarding repairs. My car sat in the repair shop until Aug 8th, 2020. I am appalled on their customer service and how they do not care about their customers. I WARN YOU NOW!!! DO NOT PURCHASE FROM THEM or if you do please take a mechanic. I took my car to a mechanic soon after purchasing who told me about the ACs repairs. I also do not recommend taking your car to THEIR mechanics of choice. They work together and make sure the least amount of work and money is put into the car. Let me tell you this is just the beginning of my troubles with them.. and wont be the last they hear from me. I am upset they would take advantage of another human being. I informed them I am a single mother who needs a reliable transportation. Anyways, I am not done..... I pick up my car in August right, while at the shop supposedly they (breatheasy automotive) had done an oil change pfff I have no idea what they did. Anyways, after I got the car I wanted to make sure my car would be running good. Took the car to have a tune up and a fresh oil change. November 4th, of 2020 car stops mid freeway smoking and overheated. I had just had surgery and was not able to take to the mechanics until Dec. Dec 5th i get a call from Ford dealership that my car is a goner...... Engine is OUT!!!!! Can you anyone tell me how does that happen?????? In actuality I only had the car in my possession for maybe 4 months. How does that even happen?!!! IT IS UNACCEPTABLE!! I almost forgot when I was looking around for the best auto coverage I was told this car could be salvage and I was not told by the dealership. Couples months after I bought the car I did have trouble closing the hood, of course drove all the way to the dealership and their auto guy there told me when they got the car is was crashed..... Now it all makes sense!!!! All I got to say is BUYER BEWARE!!!!! I do hope they are not out there scamming people. I do believe in karma/God they shall reap! It is so unfortunate that my kids and I are without a car. I called them over and over again with this issue and they have their $8K they dont care if the car runs or not!!!!! I am deeply sadden about this but yall need to know what youre up against!! ALWAYS!!! ALWAYS CROSS YOUR Ts and DOT YOUR Is. GOOD LUCK YALL!!!!!This message is for you loaiFirst off ☝️ y’all never offered to help with anything. When my turbo went out (first incident) you were going to talk to Mary over at Breatheasy (another money sucking takin advantage of good people). You never never called me back. I spoke with Saria several times regarding my turbo and til this day you never reached out to me. I was the one to have to call. But thank goodness I did have a third party warranty who covered my turbo. Now with the motor situation yup you were of no help which I expected it. I was recovering from having surgery for that reason I was unable to pay my warranty. Idk why you want to bring God in this buuuut then again yah He see it all. I serve an amazing God, He sees it all! He fights my battles. I am very blessed to say He has made it away and I was able to fix my car. And your warranty?? Is a joke😝
I feel blessed I bought a really nice, super clean and reliable 2006 Dodge Charger from Levels Auto Sales, about a month ago. Im so in LOVE with it! The owner Loai and everyone there made the sale stress free and convenient, I had my car with new tires and ready to go on that day. I would really recommend anyone looking to buy a car to stop by and check out their inventory.Thank you all very much!
Love my jeep i buy from levels very happy good guys thank you
If youre looking to buy a car stop by to check what this amazing dealership has to offer. Not only do they have a good variety of vehicles but the staff is extremely knowledgeable and helpful going above and beyond to accommodate your needs. Feels like family and Im extremely thankful and appreciative for all they done for my family and I. Thank you levels for putting my familys and my needs before a making a buck and for putting us in an amazing car.
Wednesday, April 29 2020 : they are amazing please I’m telling you right now if you are looking for a nice used vehicle For very cheap Good financing prices and very good down payment come on down!!!!Didn’t have to stand outside in the heat waiting for a car salesman he came right on out of his office and asked me if I need help and instantly showed me the car and started it up without me asking I gave the staff ~10/10This car lot is very amazing very good deals got me a nice 2012 Chevy Camaro only 650 down payment !!!!!!!! And 250 every month Can’t beat that deal Best prices in Tucson It’s was very fast for application procedures and financing less than 15 minutes even got offer cold free water in the desert !!! Did I mention most of these vehicles come with a two-year warranty and 5 free Oil change !!!!!! If you think about buying a used Car Gave them a call or stop on by ❤️❤️❤️❤️
The boss was driving the car I wanted to see, to drive and perhaps buy! Difficult to do when it doesnt return when the boss says he will return! Not impressed!
Awesome business. In and out no hassle and Loai got me exactly what I wanted In A vehicle. Definitely recommend this place for any reliable vehicle needs. He also has a mechanic shop in the back too.
Employees were extremely attentive and pleasant. Looking around the lot I saw that all the cars were a good bit under KBB widening my option. I ended up getting in a great car for a great price. I would highly recommend levels Auto Sales for anyone looking for a used car.
Towards the end of May my car was stolen and I found myself in need of a new car in a short amount of time. I decided on a Nissan Altima and started checking out ones for sale all over Tucson. I started going around to various used car lots and was not enjoying the experience. Some of the sales people were downright rude, others arrogant, some very aggressive and others that acted totally uninterested in my predicament. I found the prices pretty much the same from place to place. I had done my homework and knew what a fair price would be. But there was one in particular that caught my eye. It was the same year and model of quite a few others that I had already looked at, but at a lower price than the others. When I got home after the first day, I started reading reviews about the places I had been to. I have to say that not one of them gave me a good feeling about working with them. The car that I still hadn’t gotten to look at was at Levels, so I checked out the reviews for that place too. I was quite impressed! It was absolutely the only one that I was comfortable with even thinking about dealing with. From the minute I got there, I felt completely comfortable. The price was very good and the car was beautiful. The staff couldn’t of been nicer! I didn’t even bother haggling about the price because I knew that it was more than fair. They got me approved right then and there within an hour or two. At some of the other places, they made it seem like it was going to be a big problem because my loan for the stolen car had not been paid off yet, but these guys made it happen! Unfortunately, last week before I even had to pay my first payment on the car, somebody slammed into me and totaled it. I was devastated because I really was in love with that car! Immediately I went onto Levels website and found one that was the same year but had a lot more options than mine did, so it was a little more money. But once again, I didn’t worry about paying the asking price, because at this point I was getting really familiar with the prices of these cars and knew it was fair. Just to prove the point, the insurance company paid out $1200 more than I paid for the first car. That pretty much took care of getting me the new one with all the added extra options. Needless to say, I now have spent quite a bit of time around these guys and I think they’re great! I would recommend them to anyone looking to buy a used car at a great value! This could’ve been a very stressful time for me, between having a car stolen and having a new one totaled, but I have to say thanks to these guys everything went totally smooth and I am so happy with my newest car! Thanks so much guys! 😁 Joan
Thank you for the lexus rx350 made it across the us and back. Reliable car great guys appreciate you
They had a wonderful deal that I couldnt pass on. Great shape. However used cars do what they do and I ended up taking it back to the lot. They honored everything. Its getting fixed as we speak. Not to mention how no b.s. they were. They even aided me with a vehicle to keep me on the road. Overall they are worth checking out for sure.
Everyone was amazing and super helpful. The employee’s made buying a car fun I expected this to be a stressful process and am extremely relieved that and happy that they made it fun. I am a happy and enjoying my new car!!
There business ethics are not respectable, sold my brother a car with damage in the under carriage, they sold it as new and clean title, I would not go there to but anything, at least this one I know for sure is not good.
Didn’t waste no time even after the sale. Entire paperwork signing and closing took 15 mins like they said it would. 2 Year Free Maintenance plan was a added bonus! Thanks
Best dealership in TucsonI bought my 2013 Hyundai Sonata from them and everything runs perfect for the priceThe car was really clean to prove they pay attention to detail and the gave me alot of good options incase i needed something changed or replacedVisit this dealership if you want a very nice and reliable car
I bought a 2017 BMW from Levels Auto Sale this week. The owner Loay was fantastic. He helped me with absolutely everything from start to finish. They didn’t have what I was lookin for on the lot but he spend hours searching BMW dealer auctions and found my perfect car at a fraction of the cost I was prepared to pay. Amazing deal! Amazing service, fantastic car! I will be back again and refer all my friends and family to him.
Honestly best Dealership in Tucson. Felt at ease, got a good price on a car. Was treated nicely here would definitely recommend.
Thank you guys for taking responsibility for someone elses mistake and fixing my car without being rude about it. Changed to 5 stars...
Excellent car and service thanks guys. Helped me and my friends from U of A get cars for low prices to help fit our budgets. Thanks guys
Thank You for helping my family find a good car and working with us. Appreciate You guys. LevelUP is right only place to buy a car at Levels
Just bought another car from Levels. Loai really helped me out getting me the car i wanted at a lower price than i expected to afford. Appreciate the help. Thanks Again
Very happy with my Mercedes Purchase. Didn’t think I could get the car I was looking for with my price budget. But Loai made it happen. Thank you. Highly recommended
He is one of the best deals in Tucson Arizona.. he fixed my car when I had no one else to fix it. God bless you .
Love the Cruze purchased today best price clean car low miles clean title Good guys thank you
Bought car. He accepted lower offer than listed. Had problem a week later and he paid to fix. Super friendly. Had guy that didnt work there that helps out because he likes the place. This us a nice young man that owns the business.
I love Levels! I bought a 2010 Lincoln and I am totally in love with it! Great car at an amazing price!! The customer service I received here was amazing I definitely recommend ! I will definitely be buying my next car from Levels!
My car had a huge dent in the rear quarter panel. I had hired two men that made my car look worse! I took it to Levels and they made my car look new again! They also took care of other dents, scratches and dings on my entire car. I would highly recommend this place if you are looking for professionalism, affordable prices and great customer service all around! The staff at Levels really care and it shows!
The best prices in Arizona, they make sure that the cars are of great quality, and really great service. Best place to buy a used car .
Great service! Didnt even plan on buying a car! Check them out, theyll be more than happy to help you!
Very disappointed in their customer service . I would of bought a car if they showed a little more enthusiasm, like come on I’m here to give YOU business. Decent prices but seem a little fishy ...
It was a wonderful experience. The guy i went through Sarya was very respectful and nice. I will enjoy my new Nissan Versa Note. Thank you so much guys!!!!
Completely obnoxious sales tactics. Loai Jamal posted dozens of listings per day in a small rural Facebook group pushing all the posts from the local people that live in the small community to the bottom. This was not only a violation of the group rules but many of us are struggling in these hard times and selling things to get by. One post I could understand even if they didnt care about the group rules but dozens is just obnoxious and inconsiderate to the people in the community. Do you really have faith in much less a desire to support a company who needs to resort to these practices and cant even follow basic group rules.
I Looked at Used Car Dealerships serving Tucson and I Picked Levels Auto Sales, Very nice cars and great costumer service. No pushy sales, I bought, 2009 BMW 325i, easy no pressure business, Fair price, honest, helpful sales person, I am thankful to Loai Jamal, who worked with us . He was very knowledgeable and helpful. I appreciate his kindness towards my family :) Highly Recommend
I absolutely LOVED my experience with Levels. Not only was the service amazing but I couldn’t be happier with my purchase. The staff was extremely friendly and very patient as I spent a good part of the day picking out my car. I was very particular on what I wanted and Loai made it happen! Thank you, Loai! I’ll see you again when it’s time to purchase my kids car!
Issues from the start. Was told the car had all repairs done and was mechanically sound. It was not. Have spent thousands since purchasing it. Now it’s sitting at Ford Dealership with a fried Catalytic Converter. I had to come back to Levels Autos too many times dealing with stuff that’s far more than average person does to deal with buying a used car. Save your money and time go somewhere else and research the place and buyers!
Highly recommended. Loai made my car purchase so easy.
This car lot is shady and their on sight mechanic is shady too. My daughter bought a car at levels auto the owner of levels auto was having trouble passing emissions on her vehicle we were told this was a mechanically sound vehicle after a few trips to his office and phone calls the owner tells us to bring the car to him and he will fix the problem he kept the car for a few hours and then said he replaced the catalytic converter with a new one to pass emissions well he didnt replace it with new one he had his shady on sight mechanic doctor up the catalytic converter to pass emissions this is illegal so we finally got the tags and plates after one month of coming to his office and phone calls to get this done but 2-3 months later the check engine light comes on and the the car has loss of power when driving so we take it to Ford Dealership for inspection come to find out Level Auto Sales never replaced the Catalytic Converter as they said they did they lied to us so now we are stuck with having to pay $1,500 for new catalytic converter. Thanks level one for taking advantage of a military widow and mom.
Loai took care of me and my families needs in transportation. Appreciate everything you do Brodie keep it going
What striked me the most about Levels is the dedication these guys have for their business. I just flew in from overseas and saw a posting for a Honda Civic. I called to schedule a time for tomorrow to see the car and the gentleman on the phone said he was open “right now” at first I was skeptical and and then plugged address into GPS and it was down the street. I decided why not let’s drive past and see. And I’m glad I did. I love my Honda! Thanks Loai
Awesome owner.staff,vehicles,price, & service! We got a super nice van at a great price.
Great selection and great prices on luxury motor vehicles with excellent service department built-in!
Get it checked.At first I was impressed. Found a car Id love to own for a more than reasonable price that drove great. Zero pressure sales enviornment. Was even more impressed when they allowoed me to take it to my mechanic for a pre purchase inspection. Good thing I did. The price of basic repairs was more than the cost of the car.Solid dudes trying to run a good business. But they have had horrible mechanic issues in the past and it really seems like they are primarily auction flippers. Dont even clean the cars.
Thank you Loai and Sarya for helping me and my family out appreciate it alot. This is the 3rd car we bought from Levels really happy feel like family here
Needs to improve communication skills and be accountable for issues within their control.
Thank You for the great service, I appreciate You guys to the moon, Big Love Baby.
Bought a 2014 Hyundai Elantra from Levels. Louie and Sarya were very helpful and patient with me. I had put down a deposit on a 2013 Nissan Versa and I was supposed to come in for purchase and my money didn’t come in on time. Rather than penalize me, they let returned my deposit in full. I just came back weeks later and purchased another vehicle outright. They really care about their customers and not just their bottom line. definitely recommend!
The sales guys were friendly, helpful and listened to what I was interested in. Once I decided on the car I wanted I still had to wait for the insurance settlement before I could buy it. I went in as soon as I got the money and negotiated a deal with Loai. He was great to work with and gave me a great deal. He sent the car for a final check and they found a problem with the convertible top. It delayed picking it up for several days. I was in a panic because I needed to drive to Phoenix to pick up my husband at the airport and the night before, Loai told me the car wouldnt be ready until that afternoon. I expressed my problem with that and Loai created a solution. He drove me to Phoenix, I dropped him off at an auction, and he let me drive his car back to Tucson. I got my car that afternoon. The mechanics still needed to do a repair, but they just had me bring it back later in the week and they completely fixed my car at no expense. Loai even called a few days after the repair to see if everything was alright. Loai has good ethics and is a good business man. I will recommend him to friends any time!
Got a Great Deal on my Nissan. Highly recommend!
Smh....check your car/truck inside and out....dont get scammed by these guys
This had to be one of the worst sales experience Ive ever had. When I first walked in, I spoke to the owner of Levels Auto and told him that I wanted a nice reliable car. The first thing he tried to sell me on was a Mercedes which is completely the opposite of what I was looking for. When I did find a car I liked, it needed work done and his mechanics couldnt figure out what was wrong with the vehicle. Loai, the owner, then promised me a Kia Optima that he said would be coming in the next day. He promised to send me pictures as soon as he got the car and told me to come in at one the next day. Loai fail to ever send me pictures of the car and when i came in the next day, instead of telling me he did not have the car yet, he tried to keep me in his office because he said i looked good. He acted as if he never told me to come back at 1 pm, and continued to tell me to come back later. This happened multiple times and the car was never there. Almost a week and a half has passed an i still never received pictures of information on this car and i continue to get the run around. I would say dont do business with this company. It is highly unprofessional and unorganized.
Bought an awesome Toyota with the help customer friendly managers. If you’re looking for a used vehicle for a great price Levels is the place to go.
Best dealership in Tucson, reasonable prices and a variety of cars.
Best prices ever!
Thank you for my Cadillac Very happy with my purchase
Great customer service and got me a good deal for my car!
The salesperson was very politeThe owner was like a friendAnd if i had to complain so far I guess the car runs to smoothThe air is to coldThe Pioneer is to clear and great bassAnd the leather interior looks like was never sat on good deal and ive gotten alot of compliments
Nice people..
Excellent service, amazing pricing, no one should go anywhere else.
They are very nice people!
Friendly Staff. Very accommodating
I bough a truck from them back in December, paid cash. It is now May and I still haven’t received the title. They keep giving me excuses and just issuing me temporary permits.
Good Business
Service after the sale is important to this company!
Mohammed is the best guy in the car business !
Great service and even better deals!!!
Loai Jamal is dishonest youll be sorry you ever bought a vehicle from this man take your money somewhere else but not here.
They help me until Pat on Saturday night, thanks
Professional service!