I walked in just to browse for refrigerators after browsing for a few minutes the associate working that evening offered to show me refrigerators in the back which were not on display in the showcase room. He found one with a red tag discount due to a few scratches and a small dent on the rear corner. I asked if he was willing to drop the price more he said shot me a number I didnt and he accepted the price. At checkout the cashier looked at the invoice and called over the associate and talked it over and I was given an additional discount on the refrigerator. I was Wow great and extremely happy with customer service and the discount. Great place to purchase appliances. 5*****. Thank you Jesse

The team at Metro was awesome helping me get a freezer ordered. Much appreciate the assistance and product knowledge and pricing. Will get the freezer next week. Thank you guys. Thanks Miriam!

Great customer service, knowledgeable and patient with me and my ultimate choice. Great pricing as well. Alex and Nate were very helpful. Will shop here again.

The difference between Metro and Lowe’s/Home Depot is the knowledge of the sales people. It’s amazing how well educated they are at Metro. My salesman explained name brands, simplified the specs to make my decisions very easy for me. I spent an hour there and had all my appliances ordered and I felt confident in what I chose. I didn’t feel the need to shop around or 2nd guess myself. Their prices are excellent and you get a discount for buying several appliances.

James Ring went out of his way to provide us with Great Service. We were in need of counter depth fridge and did not think there was one readily available as we couldnt remember the depth. James was able to look up the purchase of the sellers original purchase over 15 years ago to make sure we would choose the correct fridge. Great Service and very much appreciated.

Whoever installed my dishwasher (I didn’t get his name) was so nice. My son even made a comment to me that he seems like a really nice guy. Before he left he fixed 2 broken hinges on my kitchen cabinets just because he noticed they were broken! It was a huge blessing!

Excellent pricing. Lauren was kind, attentive & made process seamless. Very professional. Managed to find side-by-side that would fit in my space. I love it.Delivery team was personable & professional as well.Now I could just use that service & professionalism from Factory Repair Service on my Frigidaire warranty work to get my water dispenser to work properly. Ive done my part, now awaiting parts & follow-up...

When we came yesterday to buy a refrigerator, Tarah quickly understood our desires and needs and guided us. to the selections that Metro had in stock. She has always been very knowledgeable. She pointed out the small differences in these models that we would not have seen on initial inspection. She was able to deliver within two days. We also wanted to consider a garage refrigerator for the kids and grandkids. Tarah was able to find us a discounted unit in the “marked up” group. Great purchase for us.

I have always shopped for my appliances at Metro Appliances. I find that they are reliable and stand behind their product. My salesperson was Gerri Brooks this time, she was very helpful and attentive to my needs. I have not received my product as of yet but it should be this week for the installation and I am looking forward to it. Thank you Mrs. Brooks.

Going to start with the good. Pricing is the best in town. Did a lot of shopping around at the big chain stores and found their pricing to be the best. The delivery and installation was seamless and they treated my fridge and home like their own. The buying experience is where we were not too happy. We walked in to the store with two associates sitting at their computers alone. We were not greeted or acknowledged. After about 10 minutes l we were approached and asked if we needed help, but we already knew what fridge we wanted. They rang us up and we were on our way. Then on our way out we realized no one has even talked to us about warranties or extended coverage. So we had to return to the sales associate and ask for more information, and ask him to add it to our bill. In a nutshell we weren’t greeted or helped in the purchase of a fridge we felt like we were on our own.

I had a great experience at Metro Appliance. My salesmans was James Ring and he was great explaining everything to me. And the cashier lady that checked me out was very nice as well. Thank you Metro Appliance for making my purchase a good one.

I have used Metro Appliances now, for over 10 years. They are my go-to source for any appliance needs, or questions. Their customer service is TOP NOTCH! They are fast, friendly, and efficient. They will work within your budget and help you get your needs met. I also send all of my real estate and remodeling clients to Metro Appliances for their needs. My clients always thank me because of the great service they received!

Metro has been our first choice for appliances for many years. When we entered their store recently, no one greeted us and eventually we had ask for help. Due to supply chain issues, they did not have what we had hoped to buy but we ended up purchasing a new washer and dryer. The delivery men were delightful and competent, however after they left, we noticed that the dryer had a huge dent in the side! We have no idea at what point in the process this happened and it doesn’t seem to affect the functionality of the machine but it is sad to spend so much money to get a “scratch and dent” dryer. Overall, it was an okay experience and we will probably shop there again.

The folks at Metro Appliances were great! I came to Metro in March looking for specific brands and received pricing. I was finally able to make a purchase this September and Metro honored the pricing that was made in March. What a blessing! Thanks for being great and cant wait to get my appliances in.

The staff at Metro was most pleasant, professional, and knowledgeable. It was a good experience and the prices were most fair.

Easy experience! The sales man made it easy to get what we wanted.

Great experience! Was looking for a new refrigerator and a new dishwasher. Looked up products online, called Metro in Tulsa, salesperson was fantastic! So helpful! Didn’t have refrigerator I had originally selected but he found one similar with a 4.5 rating. Got a Bosch dishwasher. Didn’t have white but he had the same model in stainless steel so we got that one. Entire transaction was completed over the phone which was a great convenience to be able to purchase products without leaving my house. I give the salesman an A+!! Also a big thanks to Metro! They give a 10% discount to veterans which was a nice savings!!

Was in the market for a dishwasher. We first called to find out what kind of inventory was available. The sales rep that took my call was very slow to tell us about product information was slow to tell us about product availability. Then we asked about financing which he did not know the answer to that.So we came into the store. Our sales associate there showed us stuff but as we walked around it was a sigh every time we asked a question. Once the dishwasher we got it was a big hurry to write the ticket and move on we did not get asked if we need anything else. On to check out which the lady there was super nice she did ask if we needed anything else. We asked for the sales associate he was gone and not available. So when we were leaving our sales associate was back at his desk we told everyone to have a nice evening and thank you. And in a very condescending comment he said “good luck with hooking everything up on your dishwasher”We were able to take delivery of the dishwasher there which was great.Once we got home I started to get everything unloaded and hooking up the washer and no power cord was included this was a big inconvenience.Customer service here needs to be better before I return.

James Ring was fantastic to work with. I am diligent when shopping for any major purchase and he was very patient and helpful. I was allowed to look without being pestered but when I was ready to gather more information he was there to help. It was a very positive experience.

Gerrie at Metro took my call over the phone and zeroed in. on just the washer and dryer I wanted. This was on WednesdayOn Fri, six hours before I might have expected them, two young men delivered the items. Less than an hour later, the old was gone, the new put in and tested, and peace was restored. A lovely young phone person, delightful delivery folk

I worked with Aaron to refine my decisions based on research I’d done prior to visiting the store. He was extremely helpful in differentiating the options based on my priorities, as well as helping find the perfect range hood option for my kitchen. Pricing was the best I found anywhere, and the visibility to lead times really helped me make final decisions.

Went to Metro this afternoon to buy a new refrigerator. We knew what we wanted but we couldn’t get anyone to help. We stood around for 15 to 20 minutes. The store wasn’t busy and the salesmen were standing around up in the front of the store just talking. We left and went to Hahn Appliance and in about 10 minutes bought the refrigerator we wanted. Very disappointed with Metro and their service.

I thought everyone there was helpful and most interested in finding the best appliance that would fit my needs and budget. I never felt pressured to buy and I received honest brand reviews based upon their experience. I’m confident in my product choice

My experience was a very good one. Kevin worked with me very well, listened closely and provided great ideas. Kevin has been great with whom to work regarding appliances that fits the bill. Appliance that I’m already using is tops and was one which Kevin suggested.Thanks for taking care of us.

We worked with Alex. He was knowledgeable and got us a great deal on a suite of appliances. The only negative thing is management made him wear a mask. I prefer being able to see someones face when they are speaking to me especially when I am spending $5000.00.

So easy! This transaction to replace a dishwasher was super fast, easy, and convenient! Everything was handled over the phone and even the 3rd party installation was managed efficiently. Many thanks to James for making this (typically mundane) transaction enjoyable. Great product too!

I spent several days trying to find the white unicorn 🦄 of dishwashers. Not to be found Anywhere in Tulsa. Couldnt order it. Couldnt obtain anything even close till 2022. Metro Appliances was able to get it within weeks. My new GoTo1st store 😍

I called with general ideas on a new gas range and our salesman walked me through what was available, what he knows to be best quality and most functional, and what would work in my space. He actually recommended a medium priced item instead of just a high priced so I know he was genuinely helping with what I needed and not just a sale. 3rd time buying with them and we keep coming back

We have a standard opening in our kitchen we bought a stove in 2017 and the salesman was very helpful and the installation was great. We decided we wanted a double oven and Metro had one for a standard opening which will be delivered and installed Friday,the salesman was very helpful.

I had shopped a couple of places for a new washer and dryer. I wanted a gas dryer. No place had the gas dryer in stock. I would have to pre-pay for it and none of them could tell me a delivery date.Metro Appliances and More had exactly what I wanted, in stock, and for a better price! Yay! I now have my new beautiful washer and dryer! The process was easy, fast and seamless!

Good sales crew to help find what you need.Good selection of all appliances. Found what I needed for a fair price.

We have always used Metro Appliances and More when we have a need for kitchen appliances. Brent took care of our transaction as he always does: perfectly. Outstanding company to do business with.They have your six if there is ever a question about warranty.

Quick and friendly service. Gerrie was a huge help!

Easy to deal with. Purchased a dryer on line. Had all my information from previous purchase and delivery was in few days. Very convenient and a good price.

I had a great sales person to help me. He was very helpful and pleasant…. I purchased what I came in for.

Very very efficient. They had my past records immediately available.

It was a great experience from beginning to end! My sales guy was fantastic amd the 2 guys they sent out to install my fridge were Awesome! I will send my friends amd family to your store! Highly recommend you guys! 💯💯💯

Metro did a great job selling us an LG refrigerator. We needed to leave town for a funeral and they accommodated us. The only problem was that the faucet to hook the refrigerator hose was really old and had not been updated when the house was updated. We had to call a plumber in an emergency to update the faucet and they had to return to hook the refrigerator. Actually they returned twice so we really appreciated that. The delivery crew Carlos and Jay were excellent. Carlos explained how the settings on the fridge worked. He was extra caring. The crew was great. We will use Metro Builder supply again as we have used them in the past.All in all we have worked with two of the delivery crews and they were both excellent.

Our salesperson, James, was really helpful and really knew his stuff. He made the selection process much less intimidating and helped us narrow our choices down by eliminating what wouldn’t work for us and making us aware of all of the features.We wouldn’t buy anywhere else!

We bought a fridge from here. Best price in town and helpful people. We will be back.

Our fridge went out & we had been everywhere trying to find one. We needed a specific size. No one had any in stock we could take home now & would not sell display model. We arrived just before closing & were desperate, walked in & met Clayton. He was very nice & helpful & said no problem. He helped us find a fridge that worked & we liked. Did not have in stock but said sure I will sell you the floor model. Wrapped it up & loaded it & off we went home with our new fridge. I will definitely shop Metro Appliances again. Thank you Clayton for saving the day!!!!!

When it comes to buying my appliances I don’t go anywhere else.. Metro has always taken care of me I’m on my 3rd set of front loaders I love their customer service nice and courteous people that are always there to attend your needs thank you so much for your hospitality… 😁

A very pleasant experience. Gary G. was patient, helpful and a pleasure to work with.With absolutely no pressure. Gary worked hard to find affordable solutions to meet or needs.

Called Metro Appliance to see the availability of a refrigerator. Another appliance store couldn’t get one in until October. Nate told me I could probably get one in a couple of days. That came and went. Then it was a week later. Got a call and Nate told me that he was sorry for the misinformation. He was really wanting the sale and gave me bogus information about the timeline I would get my fridge. Very disappointed. Honesty goes a long way. I will be hesitant to go back. Great selection of appliances, but I BIG on customer service.

Great service. Said what I wanted, we did and I found what worked for me. It is installed.

Terri was absolutely fantastic. Showed me several grills, doors and fridges. Luckily, I was able to purchase everything we needed and we love our new grill, doors and fridge. Everyone was so nice and helpful. Thank you for making my day!

Mr England has a way of welcoming you into Metro thats just like being with family. He seems to have learned the first rule of sales and that not being the salesman that has the gift of gab but rather the gift of listen. This is not our first visit to Metro and I’ll probably not be our last. Thanks for being the professional you are and thanks to Metro for having the vision to have him as an associate.

I found excellent service at Metro Appliances and more on Mingo in Tulsa, Oklahoma. All employees worked together as a well oiled team. Found what I needed at an unbelievable competitive price!

In my way of thinking this seems to be the best place to go buy what you need

Great service. Quick and easy.I knew what I wanted. In and out within 15 minutes. Can’t beat it!!

Dru was very helpful with finalizing my decision of what to purchase. He was professional and efficient in completing the transaction. It was a very competitive price as well, which I certainly appreciate.

Metro Appliance has been awesome. We just moved here and they gave us a great deal on all the appliances we needed for our house. I will choose this company 1st every time I need new appliances.

Good price and good value. Good selection. Helpful salesman.

These folks have the best customer service. They go out of their way to find the product you need and get delivered as quickly as possible.

Cory was great to help me out with a new dishwasher!! I have purchased all my appliances here through the years and have always been pleased!

Buying process was quick and efficient; I told saleswoman what I wanted and didnt even have to go to the store. Delivery was quick and delivery men were very professional. Good experience all the way around.

Alex was exceptional to work with. We are building a house with a media room and outdoor kitchen. He helped us think of everything we needed!

Metro Appliances is the best business to find the right appliance for your home. Dan E. was wonderful to work with!

Good clean looking appliances. Didnt buy any as i thought they were high for used stuff.

I can’t say enough about the folks at Metro Appliance. They were very helpful and professional throughout the whole process: selection, purchase, delivery, installation and support. No bs, and no pushy attitude. And I’m not an easy customer to deal with. I highly recommend.

I am very happy to have bought there with you, thank you very much

I purchased a counter top gas burner cook top…I was excited about having it installed… Metro has sub contractors that are available to install..Received call and during our conversation was told that there is an electrical component to cook top, electrical igniters and that I will have to have electrician to put in a electric plug in under cabinet…This is something I think The sales person should have informed me about as this is an added cost. All aspects of appliances should be explained to buyer this includes what is required with installation… This is an added expense and should have been explained by sales person..Judy Woosley

Tray Marshall was my salesman. Very knowledgeable about appliances and a lot of help to me. Also very patient and friendly. Just exactly like the kind of help you hope for. I highly recommend Tray and Metro appliances it’s a great place.

We went in for a washer and dryer and Tray was our sales person and was nice and helpful. We had it narrowed down to a couple models already but he gave some good insight. I emailed him the next business day about something & responded quickly and took care of my request.Richard and Robert delivered. They called ahead and showed up on time. They were nice, helpful, & friendly to my wife that was home for the delivery.The whole process was nice and smooth.

Friendly and easy to do business with. Received a wrong part and they drove it to my house without hassle. I Recommend Metro to everyone.

Bought three appliances from Metro appliances in Tulsa and was advised to buy an extended 10 years warranty which we did.Five years after we tried to put a claim for the refrigerator we were bounced to two different companies with no answer.Called Metro appliances manager, Aaron, who was no help.Do not buy extended warranty from Metro appliances, they will not back you up.07/13/2021: a follow-up on my review. Aaron contacted us and offered to send us a technician to fix the refrigerator which he did.We thank Metroapplices for that they acted responsibly.I have to maintain the ten years warranty which we have the documentation for it. We are willing to present it to Metroappliances at anytime.

Their associates were very helpful and the refrigerator I bought is working great!

Dan was my sales associate. He knew his inventory and help me purchase my order in minimal time. He was courteous too.

Alex was very professional and knowledgeable of his product. Thanks Alex!Also the guys in the Warehouse were very polite, friendly and professional. We’ll be back!

New LG top load washer with an agitator! In & out in 15 minutes. Delivered next day!

Lauren is awesome! Such a great help in finding quality appliances at a good price.

We have bought appliances from Metro for the last 12 years. Dan England has always been very helpful and professional each and every time.

MY EXPERIENCE WAS, I CALLED IN AND PLACED AN ORDER.THATS IT. MR. TREY HELPED ME, AND IT TOOK ZERO TIME. I WAS TOLD I WILL NOT RECEIVE MY ORDER UNTIL DEC., SO THATS NOT GREAT, BUT I BELIEVE IT IS DUE TO PRODUCTION LAG, NOT ON YOU GUYS.

James Ring is always so helpful and I use him for all my appliance needs.

Excellent service and very good savings.Ask for Clayton Kelly when you call or visit.

The staff is knowledgeable and friendly. There are many choices for each type of appliance and fair prices.

Great service and amazing product. I highly recommend Metro!

We have never shopped here before. It was easy. No pushy salesperson. Simple service. We will be back!!

Awesome experience, knowledgeable staff. quick and easy.

My sales lady went over and Beyound to help me. Very grateful for her explanation of the differences on the appliances

I am guessing my experience was a one off but it’s worth noting as it appears Metro isn’t going to deliver on their promise.I purchased a fire table from Metro. The most expensive piece they had at the time. It was also the only one they had and of course it was on the sales floor in the outdoor area in the back.The table was not put together properly and I was told I could get a 10% discount because of that. Fine. Thank you. There were also some other mix ups with the sales person leaving during the sale and others stepped to finish it.The issue is I bought this specific table because it 1. It had a lid, 2. It had an igniter. It was determined when I was loading it that the lighter was missing - I was assured that the igniter would be replaced.This purchase occurred in November. I have yet to receive the lighter. I often call and speak with various people about the problem. Many times I have called and asked to speak to the manager and have been told they are not available. So I speak with the sales person knowing I will get empty promises of “I will call you tomorrow.” Those call backs have never occurred. So I am frustrated that I bought my wife this expensive fire table that last just isn’t complete.Metro has had a good reputation but my experience with the outdoor furniture hasn’t been good.

We have always had good service and always good applicants

In response to the owners comment it’s nice to know they care enough to respond so I will change my review. As far as the $200 goes if you can show me where I was informed of this charge during the time of purchase I will be happy to update to 3 stars. For me as a business owner I always strive to set the correct expectations for the customers and was not made aware of this until months after closing.

Melissa helped us with exactly what and when we needed a refrigerator after ours stopped and my husband was having a surgery. She was very professional and prompt.

Recently, I had to replace my gas range. I shopped around, mostly online at first. Lauren was the sales person that helped me when I went to Metro. She was very knowledgeable, took the time to answer my questions and helped me find a range with a lot of ‘bells and whistles’, yet is very easy to use. The installer was also amazing, offering tips that were beyond his responsibilities. It was two weeks ago today that it was delivered and I’ve really enjoyed getting used to it. All in all, my experience with Metro Appliances has been totally positive. They took great care of me and I’ll be back!

This place is the best for buying appliances. The sales people know everything about the products they sell. They are courteous and friendly and always make you the best deal. We highly recommend this place.

Amazing selection, competitive prices.

Best place and price for your appliances needs

We appreciate the quality service we received from the staff at Metro Appliance when we recently purchased a new wash machine.Cory and Christian helped us through the process and answered all of our questions in regard as to which washer would serve our needs best. Christian took additional time and processed our warranty online. He helped setup a speedy delivery time that would best fit our schedule.Curtis and Chad made the delivery. They were quick and efficient. They took time to check all of the cycles and explain washer load levels to us. The men also assisted us in resolving another appliance issue while in our home. They were polite and knowledgeable.Everyone involved worked together to resolve a difficult situation. We appreciate their efforts and expertise. No doubt, we will continue to use Metro Appliances in the future.

Salesman used the F-bomb while trying to sell me a washer. Unprofessional and rude.

Very pleasant buying experience

Spent some good money here, and was planning on spending more, but their sales guy Ive been dealing with (not throwing him under the bus), has been anything but helpful. Funny thing is, the other associates there were much more helpful than the one that took my money, I guess I got the wrong guy. I have an open quote for over $5k, meanwhile Ive left numerous voice messages for him to call me back in regards to the issues Ive been having, cant get one call back. Seems like he doesnt want to close anymore sales, nor deal with any post sales issues. As a sales guy you think he would he following up on open quotes; nope; not a peep. Nothing. Considering taking the rest of my kitchen appliance business elsewhere; which is too bad as one bad apple is ruining it for the whole bunch. I hate that feeling when people are eager to take your money, and the rest drops off there.

Spent $6000.00 on appliances GE washer shakes so bad when it spend metro wouldnt make it right were not happy customers I wouldnt refer no body to metro Aaron wont call us back General manager wouldnt return our call DONT BUY NOTHING FROM THEM YOU WILL NOT ANY SATISFACTION

We purchased a whirlpool washer and dryer from them. The staff were nice & helpful. They had what we wanted in stock and the delivery and installation was quick and efficient. We were able to pay it out with no interest. We definitely recommend them.

Everyone at Metro was very nice and helpful.

Very good customer service

1/2/20- Metro Appliances was pretty good to do business with. Easy purchase process and easy to make arrangements for installation. The staff were all helpful and friendly. Delivery/installation guy was very pleasant and took great care with installation of our refrigerator. My only complaint was that when the delivery guy left he caught a hanging wire that runs over our driveway with the top of the truck and knocked it partially down. He did not try and repair and did not try to figure out what kind of wire it was to make arrangements to have it fixed. I have called the electric company and they came and looked at it but it is not one of their wires so they are unable to repair. So now I’m stuck with trying to figure out if it’s a cable, telephone, or TV wire and figure out the correct company to contact to come and repair. I would definitely rate higher had he taken the responsibility for getting it figured out since he was the one who did the damage.Update: 1/7/20 Metro Appliance just called and said they were coming out to look at the wire to see if they could figure out which company the wire belonged to. Will update and rate higher when it is taken care of.Update: 1/9/20 I was contacted again by Metro. They have figured out who the wire belongs to and made arrangements to have it repaired.Mistakes happen, thanks Metro for following up with the issue and taking care of it.

This was my first experience with Metro and I was very impressed and satisfied. Cory Weaver, my salesman, was very knowledgeable and patient. My home was built in the 60s and the refrigerator fit exactly with absolutely no room left at the top. I was beginning to think that the house was built around the refrigerator. Cory checked out 3 or 4 size options against the measurements I had taken and came to the conclusion that I needed to have the overhead cabinet scaled down. He even had one of the delivery men stop by to double check the measurements. He was also kind in that he held the stove and refrigerator in the warehouse for 13 days until I had the adjustment made and then had the delivery set up for the next morning.Mike, the delivery man, called that morning and came much earlier than expected. He came alone and had to remove the doors off both the old and new refrigerators as well as my back door. He also took time before he left to explain the features on both appliances. Many thanks to Cory and Mike.

Everyone is just so personable and Professional!Very Relaxed environment with No sales push, at All! Everyone makes you feel right at home and the delivery men were just so nice, helpful and polite! Did I mention the prices are very reasonable..... I did my homework and looked at 4 other stores!Thank you Metro, we will be back!S. West

Well, my first experience was not so good and my fridge that was delivered on 10/4 still has a ding in the door. I accepted the fridge to tide us over until a new door was ordered. I called our salesman Nate in early November and he was supposed to return my call with a status on the replacement door. To date, I have not received any further communication or the replacement door.After moving to the area as a new resident, we were referred to Metro. I have purchased a new range and microwave that were installed and handled promptly.But, here I sit again awaiting a new door on my $2000 French door stainless steel refrigerator. Very poor customer service after the sale is made. Hopefully, I will receive a call in response to this and my voice mail.Update - 1/27/2020. Well, finally after working directly with LG and Factory Appliance the new door has been installed and is working properly. 16 weeks and 3 days from delivery to final resolution, but the issue is completed.