Went in to buy my new car and had the best car buying experience ever. Everyone was super helpful and laid back. Kayla has been the best sales person I have ever had. I would recommend Bob Moore to anyone I know looking for a great car buying experience.

In a time when many dealerships are gouging prices they were not. They actually had vehicles marked under MSRP! Our salesman Brandon was fantastic and never tried to be pushy. He picked up on the fact I knew about cars and had knowledge on what I was looking at so he just let me do my thing. We have shopped many Bob Moore dealerships and this one was a great experience like the others. Highly recommend them if you’re looking for a new vehicle.

Let me tell you about Russel in the service department at Bob Moore. I have used Bob Moore for all of my service since purchasing my second car from them this year. I needed an oil change and also unfortunately while driving down Mingo and enjoying the construction (if you are familiar with Tulsa then you know) got a nail or something that caused my tire to not stay at the correct PSI. So I brought it into the Service Department first thing and Russel took care of my vehicle from drop off, contacting me when it was ready, and even greeted me at time of pick up. My car was pampered with a tire rotation, oil change, and the tire was fixed within such a quick time. I really appreciate his kindness and great customer service. Would highly recommend.

I dropped my truck off for a scheduled service at 7:00 am this morning. I asked them to look at the transmission as well because it feels like it slips between gears. It is now 6 hours later and all that has been completed is the oil change and tire rotation. If you want something done in a timely manner, this is NOT the place to go.

A great place to buy a car and get your car serviced. I bought a vehicle there this year and it was a great experience from start to finish. I never felt taken advantage of or rushed, my salesman was patient and easy to talk to throughout the process. Everyone there is very nice and courteous. I take my car there for maintenance and they are always ready for you at your appointment. The service is not super fast, but it seems very good. Their waiting space is very comfortable or get a ride home and come back later.Will buy from here again if I ever have the chance.

Great place to get a truck or car! Kayla is the best! We have gotten our last two from here.

I cannot say enough good things about James and how easy he made the process of purchasing our new Grand Cherokee L. They had a good selection, online pricing was competitive and great service. It was by far the easiest car buying process we have experienced. We drove over from Northwest Arkansas and have already recommended James and Bob Moore to multiple friends.

Update** 2/22/2021 - I traded in my car for a new truck. I had another great experience with Bob Moore, and plan to continue using them. This time my salesman was Preston and finance was Austin, and they both provided the same level of awesomeness as my first time. Much appreciated.***Original Review Below***I honestly did not expect to have the experience I had. From Korey in sales to Marcus I’m Finance, I can only say good things about this place; they took care of me. I was finally able to get my dream car! By the way, everyone loves it!

Bob Moore is a stand up dealership. Paul was my service advisor and Cliff the manager was amazing. The ladies in the office and the technicians they have working on your car are top notch. I cannot say enough how impressed I am with every single person here. The salesman are amazing, the people in parts, and every manager there. By far the most incredible experience I have ever had.

Great experience from start to finish. James kept me up to date on the progress of my new car in transit, sent me pics when it arrived and picked me up at dealership I sold my car to. He was polite, and knowledgeable and I would definitely buy another car from him again. Thanks!

They were nice and quick also answered all my questions. Glad I go there, would recommend for sure!

Scheduled service online. Greeted promptly. Problems recorded accurately. Was called with findings and an estimate within 5 hours. Notified when ready for pick up. All issues corrected and car was safely parked & locked when I picked it up. Good mid town location with high quality staff. I will return when necessary

Out of all the Dodge Dealers that i’ve had service done to my Ram 3500 they had to be the most Professional crew i have ever seen anytime im in Tulsa i will definitely be here to get my work done and recommend any of my buddies to do the same! Thank you so much

I had a good experience at Bob Moore Chrysler Dodge when i arrive they were waiting on me for my appointment very nice repaired my truck in a timely manner.

I bought a used Ram truck from Bob Moore and Demarco was the best, he was friendly and professional throughout the whole process. I will definitely send friends and family to see Demarco Brown

I love taking my truck to Bob Moore. The staff has always been thorough and friendly. Russell always take time to explain and answer questions. I love that they vacuum it but I’ll skip the wash next time.

Awesome service department Russell was extremely helpful and knowledgeable, informative and very professional. As soon as I pulled into the bay of the service dept. My car was fixed and done in less time than they told me. I highly recommend Bob Moore Chrysler. The mechanic brought my car around and was very nice, informative also and very efficient. Great place to take vehicle I guarantee it. Thank you Bob Moore Chrysler and Service department.

First time getting an oil change by a dealership and Paul Frieley made my first experience PERFECT! He greeted me soon as I came in and explained the whole process to me. I even had some concerns about my car and he explained to me that they were short staffed and that if I brought it back during the week then they would be able to take care of me. It was a great experience especially coming from the dealership in Midwest City from buying my car and they had all kinds of hidden lies. Thank you so much for this great experience Paul.

I had a great experience. Love the vehicle I got and it was cheaper there than anywhere else I saw. Everyone was real easy to deal with too.

I get my car serviced here regularly and am always pleased with the dealership. They get me in and out quickly and the work is done right. The people that work here are courteous. Thank you for helping me maintain my vehicle.

They always get my car scheduled in a timely manner. They are kind and efficient. Plus the hot chocolate in the waiting room is the best.

I had the most wonderful car buying experience from Bob Moore. The general manager Chris was so easy to work with and made the whole experience easy and Preston was phenomenal he let me take my time with no pressure at all. I highly recommend them if your looking for new or used car. I love my new Jeep Grand Cherokee L.

Great experience with sales, worked out a fair deal. However, as soon as I was sent over to the finance department my experience started to go downhill. First, Austin was more interested in selling me an extended warranty (on a brand new vehicle) than going over my interest rate and options. Eventually he ended up giving me some BS about giving me a free key replacement service but just jacked up the price on GAP insurance to cover it. It was the end of the month and it was clear he had a quota or commission to fill.Now, over a month later, my trade still hasnt been paid off. I am now having to come out of pocket for insurance on a vehicle I have not had possession of for over a month because Bob Moore Tulsa has not sent off my trade payoff.When I called the finance department, Sean could not even find my record and kept trying to have me just call back later and speak to Austin, who I have sent several emails too with no response. When I wouldnt give up he just gave me a number to call someone else in Oklahoma City, where they dont pick up.I had a great experience, until Bob Moore had the signatures they needed. Now I am scrambling to try and close out our deal without having to pay any MORE money.Will definitely not do business with them again.

This was one of the best car buying experiences I have ever had. I live about 105 miles away and this purchase was all done online and over email. Preston, Lucas and Shon were all top notch. They located the one I wanted, got the right color and everything. When I got there to pick it up it was sitting up front and they were ready for me when they said they would be. My wife will be wanting an upgrade soon, and we will be going that extra mileage for the exceptional service we got.Thanks again for getting me into the exact car that I wanted !

Sorry it took so long to post this. My husband purchased a Dodge Ram 1500 in 2016 from this same dealership and we ran into medical problems and decided to trade in both our vehicles for 1. We purchased a 2020 Dodge Ram 1500 Laramie in Aug 2020. The team I had was unbelievably wonderful. We went to 2 other dealerships after starting here and came back in the end. Although I was pre-approved by my bank, they ran a credit check and found I had a higher credit rating on one of my credit reports and got me a better interest rate. Brandon C did a great job at finding the truck we wanted, with the options we wanted, at the price we wanted. We will and have told people to use this dealership over the others that we went to and will continue to tell people. I went to South Point, they told us one thing and after 4.5 hours of being there, the manager came out with a bad attitude telling us they couldnt possibly do it at that price... when that price had already been promised to us by the manager who had gone home for the evening. We went to Jim Glover, they couldnt find us the truck or deal we wanted. Brandon, Lucas & Austin. You all deserve an award for what you did for us. Thank you so much. It was the best experience Ive had with a dealership.

The whole process was very quick and painless. All questions that were asked were answered in a timely manner. They really tried to help me get into a brand new charger and they succeeded.

The service here is always great! They get you in and out in a timely manner. Very professional.

Got a flat on my jeep, and I needed an oil change anyway, so I called the service department and they had me bring it in. Repaired my tire for no charge, and did my oil change with the jeep wave free oil change! Can’t beat free! Super nice guys, and they have a shuttle that will take you back-and-forth to your work. Much better than the competition in town for sure I will definitely be using before for all my service

The people at Bob Moore are great! They are always super friendly helpful. They make sure I have everything I need and get my vehicle taken care of in a timely manner. I never have any complaints about the service here.

Go see my boy Preston Washington! Tellem Kyle sent ya! Great place and good people! Everyone was extremely friendly, arrived before opening hours and was still greeted with open arms!

Chris and his crew are absolutely phenomenal. I highly recommend them for your next car purchase. After years without a Wrangler we drove away with a sweet Rubicon.

The team at Bob Moore was very professional while facilitating the repairs on my vehicle. The amount of communication from Russell, combine with quality workmanship is impressive. Thank you for a great experience Russell.

What a great experience! From check in to paying the bill, I couldnt have asked for better service. I got a coupon and decided to use it, even though I had never been there. What impressed me most was that they didnt try to sell me a filter or wipers or anything. Just pleasant and timely. I will definitely go back.Update...I was excited to go back today since i received such good service before. Well, I went 3 hours before closing for a simple oil change and was turned away. 5 stars went to 1 just that fast. Guess my one time experience was a fluke.

Great experience! Austin and James made purchasing a new vehicle so simple! I would highly recommend to friends and family. No bait and switch just transparency. Love it ❤

I brought my Challenger R/T in for tire rotation, oil & filter change, and a transmission fluid replace, but was informed by Russell that transmission service was not necessary. I was thrilled to save the $350 that I was told by the Owasso dealership I would need.

Really Amazing place. Had extremely good prices for amazing quality vehicles. Fast and reliable! Highly recommend coming here for vehicle purchases in and out of state!

My experience was awesome! I’ve had numerous bad experiences with the previous dealership that I would service my car with! I wish I would’ve came to this dealership all along! Also, David was a great service technician! Thanks for the amazing service!

The service advisor was great and exceeded my expectations. The service was done promptly and completely. Great place.

I went in for a check engine light and windshield wiper fluid not dispensing. I then was told that my air leak was because of a bad gas cap that would cost a $100 deductible with it being under warranty of the advanced warranty I bought. Then to replace a tiny rubber hose for the wiper fluid would cost $140. I decided that this was ridiculous considering the gas cap on Amazon is $10 and the hose is about the same so I declined their service. Then I was told that they would have to charge me a fee for running the tests if I decline which was $140. This also makes no sense because advanced auto did the same thing a day before for free. So it’d save me $40 to fix the gas cap so that’s what I did. I was practically forced into buying a $10 gas cap for $100. Which by the way without the extended warranty they would’ve charged me $260 for a freaking gas cap. Just ridiculous…

Very friendly and helpful in the recall. It all went so well. A good place to take your car 🚗

Very satisfied. Truck was brought in quickly and service was performed quickly. All costs were presented to me up front. No surprises.

I have a electronic problem with my 2012 jeep gc. The fuel pump relays was a recall event, but has not Totally corrected problem. Returned car for service and it started every time No charge and all service crew friendly, professional etc. Still problem exists so cannot give any rating just yet. I suspect when it becomes less intermittent they will correct it. High praise for Not trying to sell unneeded repairs and how they addressed difficult problem. I would like to update problem is solved now for a month. Good job

Bob Moore is awesome, friendly and I appreciate them so much!! They fixed the problem with my car sooner than expected and it is great!! Thank you Russel and team!!!

I think you guys did a very good job but sadly it did not solve my problem. And about eight hours after I left your shop I had the same problem again. All the next dealership did was reprogram it. The second dealership thinks it’s going to happen again. I have over 1000 miles to drive home and I have no confidence in this truck anymore. I’ll called Dodge headquarters and did not get any help from them. Nobody had any information on why I was still having these problems. And when the computer decides that there’s a problem I’ve only got about 100 miles to drive before the truck stops. It’s sad that nobody at Dodge can tell me that in the past when this happened to a Dodge eco diesel this is what we did to fix the problem completely. Since I left your shop my fuel mileage has gone down 2 miles a gallon.

Everyone involved in every step of this process was a consumate professional.From Stacy who took my original call to Russell who was my point of contact through the process.Well Done to all. I will certainly recommend your services to anyone I can.

The service and the promptness was very good, however, I made the appointment the day before and the person who took down my information had the time and part of why I was coming in wrong. It was a good thing I called after receiving a text in the morning to confirm.

We bought a 2015 Jeep brand new and have never had so much as a flat. We took it in for a factory recall 9 months ago. The factory recall was for and engine shutting down while driving.... that’s important part of this....We got it back and before my wife even left she asked them to look at it because it didn’t sound right. They assured her it was ok. She left and drove back and again said it’s not sounding right so she left....Less than 1 hours of driving the engine shut down while driving.They now say they want 14,000.00 for a new engine.This is an obvious case of them trying not cover something.We provided oil change records and they still will not give a reason it shut down....

I used Russell Donahue as my service advisor by far one of the best experience I ever had they he won’t try to sell something that isn’t actually needed great experience.

With a baby on the way, I really needed to get out of my two door wrangler and find something with more room. I’ve had my eyes on a Renegade Trailhawk and Preston Washington was extremely helpful and worked with us to find the best deal to make that possible. It was a very stress free process and I absolutely love my new vehicle!

Demarco was awesome best salesman i dealt with after looking all over the state

Don’t ever buy anything from this place!!!! As soon as you sign the papers, you become invisible! I’ve been trying for 7 months to get somebody to call me back about gap insurance I was sold and still nothing! Every time I call I get transferred to multiple people until I get an answering machine, I leave countless messages with NO response!!!! I would take it back to them and walk away if I could! Don’t make the same mistake I did!!!!

Great service, James was helpful and knowledgeable. Would recommend.

Literally the easiest process I’ve ever dealt with in car shopping. 100% ask for Peanut!! He was so so nice, very informative & very efficient. He even took the time to come out and teach me all about my new car!1000% recommend!

Peanut was amazing and awesome! This is the second time I’ve had the privilege of working with him and he made things easy without any pressure. Bob Moore will continue to get my business for years to come because having the comfort of knowing they will do their best to get me in a vehicle I want is a great peace of mind to have.

PAUL IS THE MAN! this is the best place I’ve ever taken my car, if you want it done right by professionals this is the place to go.Ask for Paul

This was hands down the most pleasant car buying experience we’ve ever had. We never felt like there was any double speak or high pressure sales tactics, the salesman James and Austin from finance were both a blast to work with. We came from the Springfield, MO area out of necessity and would be willing to make the trip again in the future.

Service advisor Russell Donahue was very helpful during our brief encounter, the job was done thoroughly and expeditiously!Great job!!

Fast & friendly service! Helped out with a manufacturer recall & didn’t have to wait long. Russel was very friendly & kept me posted. Would recommend to anyone!

My Service Adviser, Paul, heard my list ofneeds and addressed each in the most cost efficient way. I’m a fan of purchasing a 4-pack of regular service needs! We each have a continued relationship investment. Thank you.

Excellent buying experience! If you’re in the market for a new or used car go see Preston he’ll take care of ya.

Everything was amazing! Staff were very knowledgeable and helpful.

I received exceptional customer service with Bob Moore Chrysler, they not only serviced my car during a work day but gave me a ride back to work and picked me when my car was ready. Highly recommended their efficiency in taking care of their customers in a professional and timely manner.

Bob Moore Chrysler Dodge was able to fix my car within 3 hours. I was on the road and had a breakdown I needed to get going as soon as possible and they were able to help. Paul the associate kept me informed through the whole process. Special thanks to Paul and the mechanic are getting me on the road as soon as possible!!

Very friendly and very fast. Good people. Thank you

I picked up my moms vehicle after it had been worked on. They were great on price and we got it back more clean than when we took it. I highly recommend them!

Very kind staff. The hourly labor rate was a little steep $135 but worth every penny. My car is now running like new. Ill be going back for superior transmission service.

I worked with Russell, and he was great! Super helpful, called me back when he said he would, and took good care of my car! Got my oil change and new tires on quickly and my car back to me!

As a first timer buyer I was nervous as to what to expect with my salesman. Preston and Lucas were both available to answer all of my questions, and never made me feel bad about not knowing! I adore my Jeep Grand Cherokee and will recommend both of them to everyone!

Went with this dealership to get an oil change, and honestly they were professional on all aspects. Only thing I’d recommend is free gas fill up per service trip.

One of my tires was flat, but there was no hole, so they filled up all 4 and gave it back to me for no charge.

I had a specific vehicle in mind and knew exactly what I wanted. Brandon was able to make the search easy by verifying that he had the vehicle I was looking for. He was a man of his word and had the car detailed with a file tank of gas and waiting for me when I arrived. He was communicative through every step of the buying process. Austin made my purchase painless and I was finished up with paperwork and on my way in a timely manner. First class service and first rate experience. I would highly recommend Bob Moore to anyone looking for a new vehicle. Be sure to ask for Brandon!

Sold my Ford and bought a Ram 1500. These guys need an Express Lane like Fords QuickLane for simple oil change, tire rotation, etc. I spent 2 1/2 hours waiting when Ford would have had me in and out in less than an hour. They can do better!

Bob Moore was very helpful for me. They wererespectful and was pleased to help me finalize my vehicle! They worked diligently until my car was finished! Thank you guys!!

I was in Tulsa today and experienced problems with my Ram. I took it into Bob Moore Chrysler Dodge and found out that those I pay in OKC to take care of and maintain my truck caused the issues experienced today. They completed the repair for less than the quote and got me out a lot quicker than expected. If I lived in Tulsa this would be who I would trust with my Ram maintenance. Great experience and great service personnel.Thank you,David Holden

A huge thanks to Peanut, Lucas and Austin, these guys worked hard and stayed late to help us get the car weve been waiting years to get, they addressed any issues we had and went above and beyond to make this deal happen and we really appreciate what they have done. This is our second vehicle threw here and we will continue to come back because of the excellent buying experience we received!

Nice and quick, I had to make a 4 hour drive to pick up my truck and they were able to do majority of everything over the phone. I was even able to pick it up the same day! Guys were awesome and easy going. I’ll def refer them and use them again in the future.

I bought a car with them recently and they were very friendly and answered all the questions I had!

Excellent service.Very knowledgeable and friendly.

They did a great job and finished my car a day earlier than expected. I always get great service from Bob Moore Dodge. I only wish their prices were more competitive with other shops around town.

My TPS sensor went out while traveling (Ram Disel). Bob Moore was the only place that was able to get me in that day, two days later they were able to fix it plus a few other items I asked. The price was reasonable and the staff was amazing.

Working 2 jobs made it impossible for me to have any time to visit the dealership, and I cannot thank James enough for his help through this purchase. He was exceptionally accommodating to my schedule and helped answer any and all questions via text. This was easily the best buying experience I encountered because of both James in sales and Austin in the finance dept. I never once stepped into the dealership! All communication paperwork was handled via text and email. They brought the specific Jeep to my workplace for me to test drive as well as delivered upon purchase. If these two guys are a reflection of the quality of this dealership, then 5 stars isnt a high enough review. Thank you for making a stressful situation a breeze!

Great customer service :)) James helped us so much and I found a perfect car for a low price, thank you so much

Great Sales Department, ask for Brandon He will steer you straight on what you are shopping for. The service department is a 5 star service department, respectful, helpful, fast and upgrades are worth shopping for here. Very competitive on prices.

This was by far our best car buying experience, ever. We were out of state customers and were able to work with Demarco over the phone to get everything solidified and as complete as possible ahead of our drive over the next day. We were in and out in an hour and so pleased with our new Jeep and the customer service and straight forwardness we received from Bob Moore CDJR! Will absolutely recommend them for business ahead of our local dealership. Thank you for the wonderful experience!

Brandon was great! He was really willing to work with us on coming from out of town and making sure everything was ready for us when we got there. The guy from finance was also really great at explaining everything on our documents. The car is still amazing also!! We really appreciate this dealership.

I found the perfect vehicle at Bob Moores. Brandon was very knowledgeable and helpful without pressuring me, so I returned a second time to look at a different car and bought it. All of the staff I interacted with were professional and friendly. Great place to shop for a car.

I would like to thank Preston for the great service and helping me purchase my new car. I love my new car and appreciate how easy and stress free the experience was. I would recommend Bob Moore to anyone looking to purchase a vehicle. Thanks again.

I inquired online and i was in a car in a day with everything i could afford and i feel like i was well taken care of!! James is not your typical salesman he treated me like i was family and got me what i needed.

I bought a 2016 Ram 1500 Big Horn edition and I love it! Brandon was also awesome to work with as well! I’ll definitely be back in the future!

Squirrels damaged wires and hoses under the hood. Carl did an excellent job of getting me back on the road and in a short time frame. Thanks for the good work.

Did a great job. Car rides smooth and quiet.

The whole experience was a10. Thank you for making buying a new Jerp so easy. Peanut was our salesman and he did a super great job. I may still need him to help me finish setting up the Jeep app.Thank you Ann SIMMA Decker

Russell provided exceptional customer service, he was very professional, and showed that he truly cared about my experience at Bob Moore CDJR Tulsa.

Very fast and friendly. Never bought a vehicle so quick. Helpful in these times. Couldnt have asked for a more smooth transaction.

Worse car experience of my life. Peanut, the salesman blatantly lied to me, Lucas the used car manager would not return phone calls or follow up on what he said he would. Had my vehicle less than 2 months and already something wrong with it. I bought the extended warranty but they say they cant work on it because its a Nissan. If thats the case dont sell Nissans. Once again. WORSE CASE EXPERIENCE OF MY LIFE!!!!!!!

Very good experience all around, impressive! Would recommend.

Hands down the best buying experience I can recall. I walked away from a deal at another dealership on a Saturday morning due to poor business ethics. Honesty is key when negotiating, and these guys did exactly what they said they would. I appreciate the attention and effort put forth by the Sales Manager Lucas, and my salesman Manny! These two gentleman knocked it out of the park! The entire process was easy and low pressure. Furthermore, when we showed up to complete the paperwork, they had the vehicle fueled up, cleaned up, and ready to go. We probably did not spend more than 45 minutes at the dealership before we were on our way. Again, a big thanks to the Bob Moore team for getting me into the vehicle I wanted, at the price point I wanted, and quicker than I ever imagined. Will definitely be going back for our next vehicle.

I have bought two vehicles from Bob Moore and gone shopping for another from there, and this was the best car buying experience Ive ever had. I decided to handle much of the process over the phone and online this time and it was so easy. The level of customer service and individual attention that I received more than makes up for my last car buying fiasco.

Excellent people to deal with. Bought my wife a new grand Cherokee there.

Service department is always a great experience. They are a 5.The sales department makes this experience a 1 star rating. I wanted to trade my problem car, they sold me 2 years ago that has been in and out of the shop since, with a new car. They will not stand behind a vehicle the sold and make it right. Do not feel valued as a customer here.