I highly recommend. If you need to upgrade youll get an in detail explanation of what going on. Wouldnt try any other carrier. As a person who needs to keep in contact with family even in Californias death valley hardly a tower around you can still keep in touch with your loved ones.

Went in to trade in my older phone for a new one. I walked in and out in less than an hour! Staff was so nice and knowledgeable.

The most helpful Verizon store in town, Adrian the store manager. He help me tremendously no words to explain. Short story short. I went to a Verizon store got the new Samsung ultra phone ordered. Waited for 2 weeks and still didn’t get my phone. Lucky I called Adrians store which was a different Verizon store and he had mine phone in stock and was able to get me access to the phone I wanted and have been waiting for. Adrian was funny, nice, and knew all his information about cellular, and one special thing about him that me and my spouse like about him is how he was so energetic, helpful, and is so patient.I will be coming back to this location again for all my needs. Thank you Adrian for the best customer service.

Excellent knowledge and communication. She worked very hard at making sure the experience was smooth and thorough!

Alisha was very helpful with setting up my new iPhone! She made me feel very welcome and at home. She was very knowledgeable about the products Verizon had to offer. I will remember her for sure!

Adrian was awesome and VERY HELPFUL. He hooked me up with a phone that I love (iPhone 12 Pro). I’m very pleased with Adrian and his service!

These guys know what theyre doing. In a world full of covid excuses, they truly earned my business when the market took a dump, they made sure they had satisfied customers through the chaos! Go to the for all your Verizon needs!

Best service I have ever received! Adrian is the most professional, down to earth human being. He treated my husband and I like he’s known us for years! We will definitely be going back to that Verizon store

Very good experience at the Verizon store at 71st & Memorial -Tulsa today. The employees were friendly and gave me great info. Glad to have a good deal on updating my iPhone!

Quick, detailed, answered every question. efficient.

Ramsey was super knowledgeable and very nice! Always go to this store to when it is time for an upgrade!

Zac was highly knowledgeable, excellent customer service, very friendly.

Walked in, got my new phone activated by Alisha, no problems, easy in and out, great service.

Alisha was amazing! Got me in and out and was a lot of fun to talk to! ❤️

Adrian is very professional, he is knowledgeable about the products and services and most importantly; he is patient and takes the time needed to handle any concerns and/or issues.I spent 3 hours on the phone with customer service without any resolution to my issues. We drove over to the store and met with Adrian and he handed everything.Adrian is an asset to Verizon and I hope Verizon knows that as dealing with him was the only good experience with a Verizon employee since I became a Verizon customer about a year ago.

Adrian was very enthusiastic and helpful! He helped me save a lot of money, and genuinely wanted to help. He’s also extremely smart about phones! He stayed late to finish the process for me and i’m so thankful!

Super helpful and honest. Will definitely be back for any of my future phone purchases.

This was a great place. Both employees were awesome. Everything was explained great. I would go back again.

I had a wonderful experience with Amy today. I was able to upgrade my phone and get unlimited data and save 10.00 a month on my phone bill. She took time to answer my questions and went above and beyond to go over my new phones features. Thanks Amy!

Not sure how they are with sales, but they were the only store in the metro that let me pay my prepaid wireless bill since the 41st St location was closed from the tornado. Neither the app nor the phone system would let me pay, but this store fixed it up. Clarence was expedient and friendly.One thing I will say is that since this is not a corporate store they were not pushy like VZW corporate stores. That was refreshing.

They were extremely helpful and made the process of changing phones really quick! Everyone here is very friendly and they do a great job!

Adrian and Ramsey did a great job explaining the perks of Verizon and Verizon’s iPhone 12. They were both kind and courteous. Both, Ramsey and Adrian, were very knowledgeable and made the whole process very clear.

I bought my new phone online. I always dread having to go through a long wait and process in store, which i understand why it takes a while but it was so fast. A guy named Ramsey helped me and recommended a screen protector and new case and I love them both! Best experience Ive had at one of the stores yet.

Alicia was very helpful and I love my new phone. Thank you!

Came in with a Samsung Galaxy note S20 that Id just gotten 5 months ago that suddenly went black screened and the manager just plugged it in to a charger and when that didnt work (Id already told him Id tried everything I found via google) he told me there was nothing he could do and Id have to call customer support... From my phone that was inoperable. Wouldnt even call customer support for me while I was there with a broken brand new phone (and on my lunch break, in my scrubs so it was obvious) and I had to go back to work and use a coworkers phone to get ahold of customer service while my coworkers took my patients for the next 2 hours, only to have them send me legitimately across the street from this Verizon store I started at. Completely asinine.

Alisha took great care of us! Will definitely be going back to her next time we need something.

I was taken care of start to finish!! This store at 71st and Memorial restored my Faith in the customer service Verizon provides. Thank you Johann for getting me set up. Also thank you to Adrian for taking the extra step to make me and my wife feel comfortable. Best Verizon experience in a long time...

Very professional and helpful. Thank you for all your help fixing what other stores have failed to help me with.

Both men are extremely nice and very helpful very friendly and knowledgeable. We would recommend this store.🙂👍👍👍👍

I needed to speak with someone regarding my google storage. The clerk was very knowledgeable and knew how to search my issue. Unfortunately it required me buying more space for my photos. Kind of sucks but what can you do. Anyway my issue was resolved and she was very pleasant.

Adrian was very good at getting me set up on my new iPhone 12 Pro, he was very knowledgeable of how everything worked and even help me set up a new Apple ID since I was switching from my work account to another account

Always the best experience with phone purchases and accessories. Always leave with smile

Ramsey was so helpful, glad he keeps up to date with phone news so I can a smarter med-line phone. Didnt know that Google was discontinuing Pixel and their 4/5 batteries were so problematic, went for a51 instead.

We had one of the best experiences ever at Verizon. It was quick and painless. And the guys were so helpful and also very funny. We will definitely be going back to this location. Johann was very helpful and made Everything so easy

I just purchased a Motorola g stylus online because none of the area stores Stock this item. Adrian who is the store manager. He helped me with every aspect of this phone. I drove just a little farther to see this store and I am so glad that I did. I recommend Adrian.He is a person to look for for help he knows his business and how to run it.Again, Thanks Adrian youre five stars all day long! Mike Mize

Ramsey was a complete professional I enjoyed rapport..his knowledge of the phones, his explanation of plans, etc were exceptional..I would highly recommend him to all my verizon friends!

This young man was exceptional always smiling very helpful hes a wonderful asset to the company I will be Dealing with him in the future

Edgar was very helpful and friendly. Had a good conversation with him while waiting for my phone to get processed. Very knowledgeable on what he does and not trying to be smart. I have a very good experience and recommend them if you like to shop for your phone.

The place is very busy but the employees are friendly and helpful.I am originally from New York and just happened to visit family and I decided to switched to a different device and Adrian made things easier.Love it 💕

I have always dreaded the inevitable trip to any wireless retailer. My cadre and I now have a new GO TO for any and everything cellular. I was greeted by Zach (District Manager) at the door and he was more than eager to help and listen to my needs. Making the decision to purchase a new device causes me full panic, ESPECIALLY being that my cell phone is my money maker! Adrian (Apple Specialist, Store Manager) was extremely knowledgeable with the Apple products! There was no delay in getting all my contacts over and the new phone up and running. They even helped me in packaging my old device and made the drop off flawless! I will forever drive to this store regardless of convenience. They are THAT good. Kudos to the team at Mobile Destination at 71st and Memorial for making everything about my experience fantastic.V.

I needed to upgrade my phone to the Galaxy 20 Ultra 5G. The staff helping me were very personable, and knowledgeable about the phone. They went out of the way to make sure the phone was set up the way I wanted it to be. Very satisified with the service

One of the absolute best visits Ive ever had, one of the associates named Ramsey was super kind and so eager to answer all of my questions and help me. I highly recommend stopping by here.

I absolutely love Verizon! Super helpful all the time

Updated: January 27, 2020I received a call from the district manager. His attempt to make things right was impressive. Infact, he called a few times to help. Because of his customer service I am changing my original score of one star to 4.My hope is that all employees discuss with customers the return policy and the fact that they sell Verizon products but are not an official store. Open communications and transportation =return customers.January 2020Do not go. Its a scam. They wont tell you this but you dont get to make returns. It almost seems like a business practice to sell you the wrong thing and then not give you your money back. Save yourself the trouble and avoid this shop at all costs. If I could give it a zero-star I would.One final note if the package is in green and not in red they are not a legitimate Verizon store. Dont be fooled.

Great service. Very helpful

Fantastic service. Connie was great. Very knowledgeable and friendly. Not just trying to sell you something. More focused on the customers experience.

Very knowledgeable and took good care of me!

Switched from Sprint after they went downhill with the T-mobile merger...great decision so far, loving Verizon and no more dropped calls!

I switched from AT&T to Verizon here and everything went super smooth! The service is so much better as well. I was paying probably more for my AT&T service and I get better signal with Verizon AND a cheaper bill. Definitely recommend you check out this place and see what they can do for you.

Good experience. Waited a while, but it was a little busy with two helping other customers. Got service with a new phone. Friendly staff!

Customer service was on point. They worked together and helped me as a team. When I had questions they found answers and solutions. Im pleased.

Cheyenne at the 71st and Memorial store was absolutely amazing!! Had a bad experience with tele sales and she was able to get us fixed and taken care. She made the switch over much much easier!! Will absolutely work with her again!

Great customer service. No waiting. No up selling. In and out!

It was great answered all questions an was done simple as that

Adrian best customer service I’ve ever had great multitasker very helpful goes above and beyond that’s why I came back to him help me hate to see him go

Adrian is the man! Had a great experience. Actually cares about his customers and is very knowledgeable. Only Verizon Store i will go to from now on!

Buyer beware.This is not a corporate Verizon store, it is a Mobile Destination.They sold us a phone with promise of their 3rd party promotion . It was NOT a valid promo. And it has been a major headache to try to straighten things out.Adrian, is the one who helped me spend my money, and claimed to be storge manager.Do yourself a favor and drive the 2 more miles to a different store.

Not helpful at all. I called to get the pin to my account because I forgot it and they told me they couldn’t help me?? They said to call customer service and so I did and the first thing they ask is for the pin so that’s as far as I could get. Thanks for nothing????And yes, I do understand that is a must. But your store was unable to help me find a solution to the problem I had. You could have said “you have to come into the store to reset/recover your pin.” But that’s not what happened. You gave me a number to customer service who requires a PIN number. I’m sure you can see why there is frustration on my part.

It takes time and patience to solve software issues on a phone. Verizon provided that today and it is appreciated.

Adrian was a huge help and a fun kind person to work with. m happy that I switched to Verizon. Thank you!

Adrian, the store manager went over and above helping me and my husband. We had purchased an upgrade online and the overall experience was frustrating for several reasons. We called this store and Adrian said bring the phone in and I’ll get you set up! He spent a lot of time helping us. Don’t buy phones online or from anywhere else. I am sold on the customer service at this store! Thanks to Adrian!

Verizon has done more in 30 minutes then my old phone company and service is faster. Thank you

Thank you so much to Johann and Adrian for taking their time and looking at all possible promotions to get me the best deal possible on a phone and watch! 10/10 recommend this store!!

The service representatives were friendly and they were able to walk me through solutions to my problems! Thanks for your patience and kindness!!

Salesperson (Johann pronounced yo-han) was very nice. Explained all the information and options. Location was not very crowded so actually able to get in and out

Zach is very knowledgeable, patient, and kind. He multi tasks well too. He made my dead phone breathe a last breath to transfer my “life” into my new life while balancing a pretty busy store approaching closing time.Would highly recommend this store for full service needs of all sorts.Didn’t make anyone feel rushed though closing is quickly approaching

The staff was so sweet and helpful!

Highly professional staff that took care of my needs and at the same time respects everyone’s safety during this time👍🏼

The staff was very friendly and made it easy to set up a new account.

Great employees there was in and out just like that!

Adrian was amazing really GREAT service!

Riley was caring and empathetic to my needs! The best cell phone experience to date! I was in and out in 15 minutes!Note: I did not post this review! It was posted by somebody else, likely the employee at the store. The experience was a good one, but Ive changed the review to one star to reflect that this was done without my consent or notice, which I find unacceptable

Adrian, the store manager was so helpful. If I need to go back to the store I’ll definitely look for him.

Jonathan has excellent customer service and my experience was fast and not very costly. ***New customer

This store is an absolute scam. They will take advantage of you. Look at the # of 1 star reviews and get an idea of how many dissatisfied customers they have.We went in expecting to use a promotion, money to switch to Verizon.This store charged us an activation fee that we expected Verizon to charge us.However the company Verizon charged the same exact fee and when we contacted the company, they say this store shouldnt have ever charged us this fee.This store will scam you out of extra fees. Do not go unless you are comfortable being ripped off.We have been unable to recoup these fees due to the company disputing the store and the store disputing the company. Youd think theyd be on the same page.In the end however, we paid twice the fees when the store (according to the company) should never have charged the fees that they did.

Customer Service was not lost on this young man who went over and above to help me today.I arrived at the store and waited in the parking lot for about 15 minutes before someone showed up.Riley the store manager arrived at 9:45. I did not realize how early I was and he was extremely gracious when I came through the doors and asked for help.Riley open the store 15 minutes early willingly just to help me. Riley made me feel as though I were the only customer in the entire store and set up phones for myself and my two teenage daughters.As other customers came in while I was there, I could see he has a knack for connecting with his customers and taking good care of them as he took care of me also.He has well-established us to be Verizon customers from now until the end of time.When someone needs phone service, I will quickly and happily tell them about Riley located on 71st and Memorial who will go over and above what is necessary to take care of his customers.He is an ASSET not only to his store but Verizon Company!Efficient customer service is indeed alive & well in his store:)Blessings,Lisa

Great customer service and communication !!

Yes these guys are who you need to help any device you may have .. maybe someday they will have a fort Knox discount if they can fix it .. love them

Connie was awesome at answering all our questions and made sure that we got the best deal! Go see her!

They are awesome. Even remembered me from my last visit. They double checked what I wanted to make sure it was correct.

Very helpful and knowledgeable! Made sure nothing was a surprise at the end with hidden fees.

Wade and Riley were phenomenal in helping me setup my new phone. They both went out of their way to help me understand all the cool features that I never even thought of. I will definitely be going back to upgrade the rest of my lines soon! Thanks guys!

I dealt with Zach and Connie, they were very professional and helpful. They were very knowledgeable about their devices. I felt very comfortable in the store. Thanks guys!

This is the absolute worst store I have ever been to. I never write reviews but I was so furious with how this store operates it made me sick. Sales guys get paid on commission and try to sell you things saying there’s a promotion going on then charge you activation fees and lock you into a contract you were never told about. It’s not even an authorized store and now I understand why. Do not go here!!! You will get scammed too.

My new favorite store! Tiffany has been so kind and patient with me, helping me learn my new phone. The customer service here far exceeds anywhere else Ive been! Im so happy I made the switch and even more happy that I found Tiffany to help me! Kudos!

Zach helped us and went above and beyond. We came in to replace my wifes phone and he was so helpful I chose to upgrade mine as well. Zach was extremely professional and catered to our specific needs.

Pierson Balsters helped me out and was time efficient and made all the calls for me to get me on the road. When my maps wasn’t working he drew me a map to get me to where I needed to go. Honestly just a super good experience

One of the best stores I have ever been to when it comes to customer service and making sure you are happy with the products you have purchased. they will stop at nothing to make sure you have gotten everything that you wanted and the way you wanted it to be. they even stayed way past closing to help me one time and did it without any attitudes!And thats a rare thing these days in the customer service world. No one cares about anything but themselves, especially not some stranger thats in your store shopping. But the people at this particular store prove that wrong everyday! They are just great in all aspects.So if your looking for the best phone service and you want the best people helping you get it all set up. This is the place to go! I will never go anywhere else again.

Above and beyond all expectations!

This is a great store. Unfortunately an ex employee is posting negative comments.its sad when Riley, who is the ex employee posts bad comments. All the staff works hard and I had a great time in the store. Great job 10 out of 10!

Friendly but seemed a bit dim as far as store lighting goes. We was there during normal hours but employe had to lock the door to let us in and out. This did not give an appearance of a safe place. One note it would be nice if Verizon customers that have paid their bills on time for several phones for many years were not treated as just another number. 50 for an upgrade fee is horrendous.

Zack has been very helpful in setting up our account as well as taking care of later issues with our account. Customer service was 10/10. Probably the best experience Ive had with any provider

Very misleading. This is not a Verizon store. Its an authorized retailer, but they dont put that in the title like every other Verizon Authorized Retailer does. They just sell Verizon products. 🙄🙄

We had a great experience with Zach today. We came in with a phone that wasnt working and not only did he help set us up with a prepaid account but patiently walked us through a complete reset on the phone as well. Great customer service! We will be back!

I have had a very good and pleasant visit with Adrian and Zack at the Verizon, 71st and Memorial store in Tulsa, Ok.Result? A new iphone 11!

Erika was very helpful!

A very friendly and helpful employee.

Wade and Nicole were amazing. We had a small issue with my account, but Wade was able to fix my account and was able to get me my Note 10+... Thanks guys.. You were awesome!!!

Love the store. Very professional and helpful with anything I ever need. Would definitely recommend come here for all our cellular needs!

I went to a different Verizon store earlier with an antenna problem and they sent me straight to Apple, who gave me the run around and said they wouldn’t replace it. So I then went to this Verizon location to get it figured out. My experience here was very different than any other Verizon store. The employee working, Riley, took his time and truly cared to try to fix my phone first, which he did until the antenna failed after another half hour. He was helping me sufficiently while help two other groups, one being an elderly couple!! After I had left and seen that the antenna would continue to go in and out, I knew I needed to do my Asurion claim. He happily helped me through that, again while helping two other groups out successfully at the same time! I can’t tell you how awesome Riley is, he made my experience a lot easier and smoother. I will be ONLY shopping at this Verizon location to shop with Riley!