Going to the mall and noticing half the stores are closed is depressing, but smelling the lush store all the way down the mall just makes everyone happy. I was greeted by Katie with a friendly welcome and let me tell you, I consider her my friend now. Katie was the sweetest LUSH employee I ever met. She had all the LUSH knowledge and was just so sweet and fun. She showed me new products and even gave me a sample of a new soap. We did chat about old products and it felt like hanging out with a friend. Thank you Katie for making me feel as a welcomed customer and showing me that you cared for me being there. The store itself was perfect. Fully stocked and beautifully arranged. I can’t wait to go back and I hope my new friend Katie is working that day.
I wish I had taken a picture because the products inside of this little mall store were so beautiful. They had so many different types of soap one could choose from, I imagine youd be hard pressed to visit and not find at least one thing you liked. Their soap lasts a long time and makes your skin very happy! My children chose a bath bomb for their mother and it was a special moment for them to bring it home to her. Treat yourself to something nice and pop in next time you visit the mall.
The place is full of great stuff, but its the staff there that makes it worth walking into. Everyone was very friendly and engaging and just fun to be around. Great atmosphere and the employees make you feel welcome.
Very friendly, helpful staff! Oh so many great smells! Bubble bath bars, bath bombs, and soap is what I got. Just really good products!
The staff was very kind, patient, knowledgeable, and helpful.
Lush is an incredible company!! This is a great location (they all are). Katie helped me and was so professional, very informative and really a pleasure to work with. I got everything I needed and more. Definitely recommend and I hope I get an opportunity to come back! ✨💖
This place has some amazing products
Very impressed. The first time Ive been to theirs store, but my daughter wanted to go. It was a busy Saturday at the mall. There was a line limiting the number of customers in the store. (This was appropriate.) Staff was excellent. They were helping customers who need to pickup items quickly. The smaller number of customers allowed the staff to be available and answer customer questions, but they werent pushy. Very impressed.Covid precautions: All staff masked. All customers masked. All customers required to use hand sanitizer or wash hands upon entering the store. Limited number of customers allowed at one time. 👍👍👍
Love the product, hate the shopping experience1. Hand sanitizer at the door smells terrible and makes it when you try to smell the product -all you smell is the sanitizer2. Rudely approached when pulling down mask just below nose to smell a new bath bomb.If the CDC doesn’t recommend masks for vaccinated ppl, why are they required in your store. Especially a store that the “scent” is the best part.On a brighter note I love the galaxy bath bomb!
Lets just say that I dont think I would like to go back. My favorite place to get bath bombs and such..... This trip I didnt even spend a whole minute shopping or looking. This nonsense of saying, Hey friend, Okay friend, That all friend is just a bit much. The last employees that were there were far better at customer service and having an inviting attitude about them. I made no eye contact nor did I speak. Just literally disliked the whole interaction. Im not your friend, dont know you, and wont be shopping in person. I feel the need for a bath bomb I guess its time to start learning to make my own. Totally disappointed with this new Hey Friend branding BS!!! Bad Lush!
Amazing as always...kind of sad how COVID has changed EVERYTHING but overall itll get better with time! The staff was so amazing and kind! ❤
There was a wait to get in so we felt a little pressure to shop quickly, but thankful for safety protocols and LOVE the products!
Love lush. Always amazing. And expensive, lol
Covid compliant even within a small space. Great products and extremely helpful staff. Definitely going back in 2021
I love this store. It smelt amazing when walking in and they are on point with the mandatory 6 feet apart. Will be going back soon for some more bathbombs.
I love this store. Products are well worth the price. My fav bathbomb is the galaxy one.
Recent experience was absolutely terrible. Had to wait 20 minutes just to go inside the store. Then, forced to use the most aweful smelling hand sanitizer Ive ever smelled. On top of that, we were rudely approached and scolded for pulling out masks down slightly to smell things. With masks fully up, we couldnt smell a single thing. We also were not allowed to open and jars to see texture or smell, so within 45 seconds, we left.
AMAZING STAFF!! So incredibly helpful! They went above and beyond to provide me with great service. I felt very taken care of. 10/10 would come back to this location :D
I am Christmas shopping. And I want to come into the store and look for stocking stuffers for my girlfriend. We are still in the COVID-19 pandemic so I get it. There are tables block in the front door that say we will help you but when I ask can I help you well I want to come into the store and look at your stuff to see what I may or may not want to. It wasn’t a soul in the store. And that is just such a stupid question to ask someone. You probably save me money. I’m sure I can get the same stuff for much less and another store
Too expensive for what you get.
I love this store! Corey is sweet and very helpful. Thank you! Long live Lush!!!😍
I have to say I’ve never been so impressed with customer service at a lush store before. Corey, who I just loved, was so kind, knowledgeable and funny. I bought a bunch of stuff and he answered every question I asked about products. I live in Wisconsin, but was in Tulsa for work. I will definitely be back at this location!
LUSH was great. It was my first time going and a really sweet girl who was working there let me try a bath bomb. She also called me cute. 😊 The whole store smelled wonderful!
I had the BEST experience yesterday at this Lush. I went in to try a few things for my skincare and man o man was I overjoyed at the options. I took the products home and with my first application I could feel a difference. I am hooked.
Always fun. Love all the pretty products. Some dyes do tend to stain white acrylic.
Lush is awesome. This store is extremely small and crowded at most times. They carry a lot of products so ask if you cannot find what you are specifically looking for! My favorites are the bath oil bombs and fresh mask bar.
What can I say...this place takes all my money! Lol
The employees were so willing to help out! I told them exactly what I was looking for, and specific scents I was looking for and they showed me examples that were not only what I wanted but also in my budget! I told them how I was using it too and she gave me suggestions and even took the extra time to carve out the soap into a flower. And I got free samples! :) Will come again
A fun store completely devoted to soap and bath supplies. They get very creative with colors and designs. My wife loves how smooth the bath bombs make her skin. My kiddo likes the bubble spinners. You will pay extra for the cool colors and designs so if youre on a budget Id recommend you visit the Walmart bath section.
Lush is the best! I come here often. The last time I visited, I came for Toothy Tabs. I didnt know much about them and an employee gave me all the info I needed and more. I felt confident in my purchase and came home to see the results for myself. I will always be a supporter of Lush.
I went in today to browse and potentially buy some products. I noticed they were playing one of my favorite songs, which happens to be kpop so I never hear it in public, and it made me so happy. A worker noticed and actually turned it up a little! Definitely will be back. It was nice to see a company more open to other language options and know what their customers like.
I was a little nervous to walk into LUSH... I thought it would be overwhelming. There WAS a lot to experience but the employees make it a great visit. I smelled nearly everything and am a big fan. Once Im out of my common/boring shower soaps, I will be back to try out their products.
Absolutely horrible customer service.
The place was so packed I could barely move, but the associates were friendly and quick to help and demo. I knew what I was in for, so I was in and out. I was happy with their selection and stock, and the cashier was very friendly and quick. I appreciated that given how packed it was.
I used to suffer from cystic acne. If you arent aware, that can be painful and seems to be never ending. Week after week, months, years going by...nothing worked. Clinique, estee lauder, proactive...nothing. Finally, referred by a friend that once suffered the same type of acne, I tried herbalism. Ive been cystic acne free for over a year now! Talk about freedom! No make up, what a dream. Most of the staff is incredibly knowledgeable, youll find em quick too. Also, buy a product, dont like it...just keep the receipt and theyll refund or exchange products. It is so refreshing to find an all natural place where employees want to help find the best product line for you ❤❤ Their facial cleansing line is the hidden gem of the store. I like to look at their products online to narrow it down and have a good idea of what I am looking for...makes the transaction smoother for everyone involved as well as quicker. No need to take up 20 minutes of their time when they always have a handful of other people needing help on location.
I have a lot of allergies to skin products so we shop at lush. Its funny we go there about every 6 weeks since is over a 90 minute drive and the staff knows us by sight. It feels good when staff recognizes you.
Interesting bath and body shop. The rating is a reflection of the PRICE ONLY! The prices varies and seems to be just a little bit too costly for me (at the moment). The staff was helpful and my first time experience will be another visit (perhaps to look for a gift).
I love this pla e and the staff were way awesome and helpful today
Lush is unique and has amazing products.
One of my favorite places. Staff is amazing!
Always love the service of this place but wish there products were less expensive
Awesome products! The only cream that has given relief to my daughters extreme eczema. #DREAMCREAM
I have known about Lush for years, but since there wasnt one in Oklahoma I had to order everything. So excited when I saw there was finally one here. LOVE LOVE LOVE this store!! I am incredibly picky about what I put on my skin. This place does it for me.
Always love coming here! The workers are always super nice and well informed about the products, and the products are all handmade and cruelty free.
Such a clean store with the most helpful employees I have ever encountered! The products are incredible as per usual with Lush, but this store in particular has never failed to go above & beyond to ensure I have a wonderful experience.
The atmosphere is always pleasant and inviting, the employees are all helpful and knowledgeable about their products, and the products themselves are of excellent quality.
Always a pleasure to visit this store. Well staffed to handle the crowds. We drive about 150 miles just to come to this store.
Im addicted to Curly Wurly, R & B & mint Julio lip exfoliator! My husband was struggling to get me out of there! 😂
My wife found great birthday gift.
Very customer focused. Quality essential oils are used in their products. Definitely reccomend them for bath products.
I love my lush girls they are always so helpful and help me find exactly what Im looking for! And they always hook it up with a few free samples!
Omg this place just smells amazing not to mention every product there is amazing! I got the sleepytime oil bath ball and my bath was so relaxing. There was a new girl named Amber and she was a great help! She acted as if shed been there forever 💙 i also got the toothpaste tabs and a sample of body butter!
I came to the Tulsa mall specifically for Lush and I was not disappointed. I walked in a little unsure of what I was looking for and the customer service was incredible. Cory helped me find exactly the products I wanted. Thank you for being awesome! :)
This was my first time in a Lush and it was one of the best stores I have ever been into. Not only are Lushs products well made (and cost effective for their overhead) but Tulsas Lush had two incredible employees. Annie and the blonde man who was working with her (I never caught his name) were kind, attentive, and well-informed of their products. I dont know what theyre getting paid, but they definitely deserve much more. Im very excited for my scholarship interviews tomorrow with my face masks in hand.
The selection and original body care products!
Over priced rude and smells too strong
Expect to spend money far from cheap but worth every penny for CRUELTY FREE skin care and more
Really nice and helpful employees. Very good self care products and good sustainable practices is a plus.
Lush has amazing products. My skin has never looked or felt better.
Love this place shampoo bars are amaze balls
Love the lush staff and all their thoughtfully made products! Lushie for life!
I LOVE LUSH. The helpful staff there got me all set up with amazing skin cafe products and were super informative on what I need to get the best skin I can have. Everything smells great and works even better!
Love their products a little on the expensive side but well worth it
I love lush. They have awesome products, and the bath bombs are...BOMB!
Great products and the staff is eager to help with any questions.
Very helpful employees. Good product
My wife loves this place!
Love this place ... I currently work here .. awesome products, staff and an awesome job ...
I love Lush! Ive used several hair and skin products and they all work wonders. If you want a good beauty/hair/skin product, shop at Lush! Theyre a little pricy, but definitely worth it. :)However, going in the store is exhausting! Amd thats coming from someone who hates online shopping. Im sure the employees are pressured to make sales, so I get it. I really do. Everyone there is usually really nice and helpful. I recently went in for my routine haircare restock and was treated like a criminal! I barely picked up a bar of shampoo and a girl takes it, puts it in a bag, and insists on keeping it behind the counter. Maybe its a new thing they have to do, but Ive never seen it done before. After she took it, I told her I just wanted to look. I see her say something to another girl behind the counter and then girl #2 darts over to me, asking me 8 million questions about what Im buying (obviously trying to lead me to who-knows-how-many-products). Then, I was asked AGAIN by girl #1 if I needed help. Mind you, I made a point to hold the shampoo in eyesight and make sure my purse was closed; I only had one tiny bag around my wrist that really couldnt fit anything else inside; there was nothing suspicious at all about me!I dont appreciate having explain that I dont want the 15 different products they think I need or being treated like a criminal.Anyways, great products, but not always the best shopping experience.
Great help great products LOVE LUSH
Smells like the 60s threw up all over the store but the younger crowd seems to love their over-priced beauty products.
Great store, great products, great layout and great customer service. Great gifts for Mothersday!
Absolutely love this place! Its a but pricey but well worth it!
The employees here are always so helpful and the skin care products are great!
The store itself has a stressful vibe, which is unfortunate because they have great products. The layout is quite cramped; the associates are very helpful, but they approach you too frequently and, coupled with the loud music, the conversation gets audibly overwhelming. Please lower both the volume of music and the frequency of customer approach. Until these are approached, I would not recommend this store for any customers experiencing a high-strung day.
Great staff great products
Katie is so knowledgeable and straight up knows what she is talking about!
I love their products. Worth the drive and the hassle of the mall to get these bath bombs and goodies.
Amazing eco friendly beauty products.
Love the store! Super sweet employees!
Associates were nice and helpful, but your soaps smell like toe jam.
Love the staff and product. Will return often
Youre black rose turned my husband and my white bathtub black. 🤔
Great customer service, my wife loves their bath bombs, and it smells good in the store.
Love this store! Outstanding customer service!
I have bad allergies. Their products work without causing my allergies to flare up. This location has spectacular customer service.
It was good food and the atmosphere
Great stuff if not a little on the pricey side
Great customer service!
Coolest store in the mall
Such friendly staff! Always love going here and the products are wonderful!
Nice place to visit
Always a great shopping experience.
Always helpful and great for bathbombs
OMG LOVE THIS PLACE FOR YOUR FACE!!!!!!💕💕💕💕😆 BTW...... The soap is lovely.
So crowded but they have awesome employees and products
Smell so good, great attention, overpriced