Great experience from greeting Marshall to walking out the door. Marshall was very professional, knowledgeable, courteous and efficient. Walked in needing a mattress with an idea of what we wanted. Completed total process and walked out the door within an hour.
Good place to find what your looking for. Lots of options and very helpful staff. It was easy and would go back
The manager on duty was very helpful. I had him talk to my handyman who is putting this bed together. He direct me in the right direction. While the store did not have any king size bed frames he went ahead and sold me one for Friday pick up. It is supposed to be on the truck this Friday. Im very happy with the outcome. I was at the store in Yukon Oklahoma
Wow! I went in on Friday and my mattress was delivered on Sunday. I couldn’t be more pleased and more thankful for the great help and great service! Not only was able to stay within my budget but I was able to purchase a quality mattress. Highly recommend!
Me wife and child stopped in to the tulsa hills location with a buying on our minds. We searched far and wide, long and far for the mattress we envisioned in our dreams. Disappointment after disappointment at other stores had us feeling hopeless and down. The stop the Mathis sleep center quickly changed that, a wave a relief washed over my body when I found out they had the mattress I wanted was in stock. A total enjoygasm in my mind the second I left. The prices were beyond fair for the luxurious mattress we just bought. We were able to get the fluffy night night head resters at a discount as well. Cant beat that with a baseball bat. Clean store, extremely knowledgeable and helpful bed aficionados. Will definitely be back.With all my warmest regards.
Shannon was very helpful and not pushy. He walked us around the showroom and asked what we liked and didn’t as well as suggested mattresses that we may have overlooked if not suggested.I would recommend if you were in the market for a mattress, I would see Shannon at Mathis Brothers sleep center.
Shannon worked with us, listening to our budget and wants/needs. He helped us find the right bed for us and actually recommended the one we purchased. Took his time. We didn’t feel rushed. Me and my husband have two different sleeping positions and Shannon helped us find the right bed for us.
Love this store. In the past, I have never liked dealing with sales reps.But Ms. Moore makes you feel like you are long time friends. We were happy to see she was still there. We have purchased 3 mattresses, 2 adjustable bases and pillows in the past. And looking for a future purchase. She is why we come back here.Thank you!
Look these guys there at Tulsa hills 71st an Highway 75. Are awesome I told they I had a set amount an I got a bed, pillows, an sheets right at 1500 they were super nice and they delivered it for free!! I wouldn’t go anywhere else to get a bed. I actually don’t think I’ll be needing another bed for some years to come!!!
Simon was great he answered all our questions didn’t rush us and helped us understand the value of the Tempur Pedic mattress and the options. Simon made us feel very comfortable with our purchase iv a new king split mattress and elevated head and foot. I would definitely recommend Mathis Bros Mattress and especially Simon.
Extremely helpful. Very friendly and courteous. Answered all of my questions and explained to me the different types of mattresses and helped me choose the best one for me that I could afford. I will not shop at any other furniture store. Curtis Mathis is my favorite store to shop.
Kirk is possibly the best salesman Ive ever met. 30 minutes later and weve got a new mattress. Super understanding of comfort levels and the mattress brands/firmness! Super happy with my purchase and Ill be back to buy some pillows soon!
Kirk was great about educating us and not being pushy at all! We thought we were going to wait, but made the decision to go back in and make the purchase with him. Quick and efficient with a quick delivery too!
Simon was so helpful in helping me select the pillow I was looking for! Great service, kind, efficient and friendly!
Marshall was very helpful and knowledgeable. Great experience cant wait to get our Temper pedic mattress. Kiosk for credit app needs work old system was easy and user friendly.
Simon was really helpful and knowledgeable! He made the hour fly by. Can’t wait to get our new mattress!
Shannon at Tulsa Hills Mathis Hills is a great salesman! He remembered us from the last time we were in. And helped us get exactly what we wanted.
Super fast process. Ordered and payed at Yukon store drove 10 minutes to warehouse and picked up in 5 minutes. Smoothest process Ive seen when buying and picking up furniture.
Very friendly and explained the quality of each mattress cover so I was able to make a decision that I was happy with what I purchased
Can’t wait for our new mattress to be delivered! Shannon and Kirk were beyond AMAZING and made the process much easier. Great store with great atmosphere and honest salesmen.
Real nice experience the dude that soldit to us was super thank u so much
Mathis had great mattress brand options and many models to choose from. Our salesman Marshall was very knowledgeable and patient as we kept trying the options until we found the right fit. Plus, they had a great sale on the base of the bed we ended up choosing. It ended up being a lot easier than I expected
Customer service was excellent. I told her I was short on time and had specific needs for my mattress and she found me a mattress almost immediately that fit them, and she helped me tie it down to the car. I was in and out in 15min with a new mattress that my kid loves sleeping on.
Our sleep consultant Shannon started out good but then walked away from us after a few beds and never came back. We left and purchased our bed from a different company.
Great experience. Found what we wanted unless than 30 minutes. Salesman (Shannon) was a pro. Answered all our questions and closed the deal. We will continue to shop Mathis Brothers first.
The two guys were very helpful and polite.one gentlemen even took the time to tell a personal story to give my mother encouragement through something she is dealing with in life.
The lady that helped us was named Ashley. She was very helpful but wasn’t pushy at all! She stood back and let us take our time and only stepped in when we had a question. Very good experience.
Store employee was very helpful on different beds. Just got to make up mind which one.
Shannon and Wesley were very knowledgeable about the products. They were patient and vey my helpful when helping us decide which bed would work best for our needs. I appreciated their customer service. Thanks is for a great shopping experience.
My experience with the Mathis Sleep center today was quite satisfying. My wife and I arrived with a set of priorities which we conveyed. We were presented with a number of options which we discussed and came up with a pleasing selection. The delivery time and date will be quite satisfactory. Sales associates were courteous, informative, friendly, and flexible.
Bought Temperpedic. Used two months. Too hard. Called 800 number to set up exchange. Number did not work. Called direct line to set up exchange. Spoke to secretary. Never received call back from the man in charge. Called store where I bought mattress. They got him to return my call. He arranged the exchange. Charged me the $199.00 exchange fee and another $200.00 due to some price increase. Cost over $400.00 to exchange the mattress. Do not trust Mathis Brothers!
Good Variety of merchandise. Shannon, our sales man, was very helpful
Absolute PERFECT experience!! Our Mattress Specialist(Marshall - Tulsa Hills) shared so much good mattress knowledge with us and eventually led us to the mattress we purchased!! We couldn’t be more excited to get it home, set up and slept in this evening!! Wonderful experience all the way around!!
I went to Mathis and knew exactly what I wanted from looking online. The store associates were very high pressure and wanted me to buy something else. I guess maybe they get paid commission and wanted me to buy something more expensive. I don’t know. I bought what I came for and I am very happy with my purchase. I would suggest not letting the associates pressure you into purchasing something or making you feel bad if you buy something for less than what they try and sell you.
Simon was our salesman and he was great! He was very knowledgeable and easy to talk to. If you need a bed go to the yukon store and ask for Simon 😃
Awesome, got exactly what I was after. Ashley let me try out the mattress and I was sold. Thank you Ashley, cant wait to sleep on this Purple Hybrid !
Simon was very nice and got me and my man an awesome deal on a bed today! give that man a raise!
Very good experience. Helpful but not pushy, knowledgeable, We would do it again
In and out and got what we was looking for. Thank you Marshal!
The shopping experience was very good! Salesmen Kirk and Shannon went above and beyond to help. We recommend highly!
Shannon was great! He was super helpful and laid back. He answered all our questions and we never felt pressured to buy!
Shannon was very professional and did an excellent job of explaining mattresses and bedding options.
She was very helpful and knowledgeable. Great service and an awesome deal too. Thank you so much for all your consideration.
Marshall was great to work with. He showed us many models so we could make sure we bought the right mattress for us.
Very nice atmosphere and excellent customer service even after buying the bed was looking at some other mattresses he help answer questions and enjoyed ourselves.
Great Customer service! Shannon helped suggest the best mattress for my needs. Looking forward to getting a much better quality of rest!
Ashley was Very helpful and attentive, working with my husband and myself to find what we wanted while also being very patient with our little children. Would highly recommend!
Bought a king INTELLIbed mattress and two level-5 Tempur-Pedic bases... a large purchase for me but well worth it. My wife and I are not small people and our old mattress had been with us for 18 years. Our lower backs were always hurting and neither one of us ever got a good nights sleep. Weve had the new setup now for less than a week and the change in the quality of our sleep is really incredible. I have no more lower back pain and my wifes is getting better by the night. My wife started dreaming again while sleeping while I sleep so hard that half the nights I dont even wake up to use the restroom in the middle of the night. I wake up an hour before my alarm goes off and Im ready for the day. Its like a special treat to go to bed about 30 minutes early, position the bed, and turn on the head and foot massagers and let it just melt us into the bed.There have been a few setbacks, which is why its not a 5-star but Id give them 4.5 stars. Syncing both bases was impossible until I got a picture of the process (since we didnt get a sync cord); thats fixed now though. The only other thing is the zero-gravity button doesnt work on either remote control (a major feature of the base) but we are going to have a service person out to resolve that issue. We can use the remote to adjust the different positions to simulate what we think is zero-gravity until the button preset is fixed. Part of what sold us on this purchase was knowing how the company will stand behind their product. Overall, I would recommend this bed, base, company, store, and our salesman (Shannon Ortman).Id say the bed does sleep a little warm but not bad, I wouldnt shy away over it. I do NOT wake up sleeping in a gully because the bed heated up and sank in. Originally we were interested in a Purple mattress. Purple came out of INTELLIbed, the original is far better so if you like Purple, youll really like INTELLIbed. The medical-grade materials used to make this hybrid mattress do not smell either; that was a major concern for my wife because she has a very sensitive sniffer. If you can afford to finance or outright buy this setup, I recommend investing in your sleep quality and comfort. We added the 10-year 100% covered warranty on the bases. I dont remember how long the mattress is rated for (15, 20, 25 years?) but whatever it is, Ill be very happy with it.
Simon Gauthier was very knowledgeable of the mattress and box springs I was looking at, he went above and beyond to help me decide on the perfect mattress for me thank you Simon
Personable, helpful, knowledgeable sales staff. Great experience.
Shannon was super helpful as he found my husband and I the perfect new king size bed
DC was the best! He went above and beyond to get us the best deal and save us money. He answered all of our questions, and was very knowledgeable about the different types of mattresses we were looking at! Thanks again DC for all of your help!
Simon was extremely helpful and nice to work with. Did not pressure me to buy anything I didnt want.
Great service. Lots of discounts offered and less expensive than if I had ordered online.
Great customer service. Ashley was so helpful and went out of her way to make sure I got the best mattress for me.
Very helpful, not pushy. Good experience.
Very clean and temperature taken before let in the show case room.DC was very informative, patient and very helpful. He was able to get me just what I wanted and at a reasonable price.Very excited about my deliveryThank you Mathis Sleep Center 😊
Excellent staff! Courteous, knowledgeable, attentive and professional.
I went to Mathis bros today expecting to get jacked around . No just the opposite, instead I met a down to earth young man that not only helped me find a perfect bed but treated me the way I should have been treated.
Simon is the best! We enjoyed our experience here.
Answered all questions!! No rush or push to buy something we didnt want.
The salesman (Travis) was very knowledgeable, very polite & professional, took his time, showed us numerous mattresses, answered all our questions, so we purchased a New mattress. Great shopping experience but product is very pricey.
Nice selection, helpful staff. Id been seeing ads for the Purple mattress and wanted to try it in person, they have them there. I realized I hate it just as much as memory foam, so we wont get that on our next mattress purchase.
Looking for a new mattress. They were not interested in helping a man in a wheelchair (my husband). Salesman actually walked away to help someone else. Headed anywhere but a Mathis sleep center.
Mathis brothers sleep center was a great experience the sales woman was so great to me. Overall I loved it I love my bed. The experience was great.
Christine was extremely helpful as my husband and I were purchasing our first mattress! The store was very clean and had a great variety of mattresses and pillows. We would definitely recommend!
Went in, bought a mattress and adjustable bed frame on a Saturday. On Tuesday, the delivery guys showed up with a mattress but no frame. They said something must have been input incorrectly on the order and we needed to call the store. Weve called numerous times...no one picks up. We leave messages...no one calls us back. We call the Mathis Brothers Customer Service Center and they call the store...no one answers. The Customer Service Center emails the store to call us...no one calls us. It shouldnt be this difficult to reach an employee who can be helpful.Should have just bought something on Amazon. When you contact their customer service, action is immediate and overwhelmingly in the favor of the customer.~~Update: As you can see below, the Sleep Center responded. I did as they asked and surprise, surprise...NO ONE HAS CALLED. So, I went back to the store. They claimed the volume levels on the phones must have been turned down as the reason for not answering my calls. I scheduled the delivery for the frame and was assured a manager would be contacting me to make things right. I have received no phone call. On the frame delivery, I emphasized a 15 minute before arrival phone call. We were told that would happen on the first delivery and they showed up an hour early without a phone call. Well, in truly consistent fashion... an hour early on the re-delivery and no phone call. It was pure luck anyone was home.Honestly, I am dumbfounded by this company. I cant understand why they wont communicate with customers.
Was really good Simon is a great person very nice and respectful.
I had reviewed the products online before entering the store, so I knew exactly what I wanted. When I walked in, I was quickly approached by DC who was very helpful and pleasant. He helped me load the mattress set in the back of my truck and the whole process was complete in less than an hour. I am very pleased and would recommend anyone to shop here!
Shannon was the best. 😍
Simon was very professional and knowledgeable of the mattress I was looking for. He answered all questions and show me many mattress until I found what I was looking for.
Shannon was easy to work with, he was patient and answered all of my questions.
Simon Gauthier was the salesman who helped me out thanks to him a a proud owner of a purple mattress
Marshall was very helpful in helping me find the right mattress. I am looking forward to my intellibed!
Christine took really good care of us. She didnt try to sell us something that we didnt need or want. She listened to what we needed and added input when we asked.
The salesman knew nothing about the products. Every question I asked he was giving wrong answers and couldn’t explain anything. Luckily I was able to use my phone and google some of the stuff I wanted to buy.
We worked with DJ to get a twin mattress for my 2 year old. He was awesome! He made the process completely painless. We walked in, he suggested a mattress and gel cooling pad and we were out in 10 mins. Seriously one of the best experiences I’ve had! I’ve been telling everyone to go there. Thank you!
Very knowledgeable, great service and no up selling!
DC Sellers is a great asset to your company. Great experience from start to finish. Good follow up calls and assistance picking the approx piece for my living space. Thank you! :)
Christina was very nice and helpful. She made it easy to buy a new bed without pressure. Grest placs to shop.
Ashley, the associate that works at this location is very sweet and helpful with all of our questions! I will be a return customer for sure.
We had a physical problem and needed a mattress that would help coping with that problem. However we chose the wrong mattress, and needed to trade the one we chose for another. We were able to up grade with no problems and very understanding customer service. D.C.Sellers was our salesman and a wonderful person to deal with. We are very, very happy with our new mattress and happy with the way we were treated. Or physical problems remain but our comfort has greatly improved.
Simon G. at the Yukon MB sleep center was great! Very informative and a pleasure to shop with.
Ashley was very friendly and very helpful and found exactly what I needed.
We bought a new mattress and box springs in January of this year, we were unsure about how firm of a mattress that we wanted. The sales person told us that was no problem that if we were not satisfied with the firmness of the mattress that we could exchange it at no cost, we were ask to at least try the mattress for 30 days before we ask for an exchange. We went in on Sunday the 23rd of February and ask to exchange the mattress for a softer one, we were told that they would exchange it but that it would cost us and additional $199.00 to do so. To say the least we are upset about this after spending over $2100.00 on a mattress and box springs. We also were to get a free pillow with the mattress purchase, but were told that they were out of stock and that they would be in in a few days, more than four weeks later we were notified that the pillow was in.
They showed up in the window time frame they said they would & QUICKLY put our bed together. They were nice & even offered to help move the old bed upstairs.
Professional, and exceptional quality as well with very educated crew on their mattresses.
Dc was great so were the delivery guys. The bed we ordered was on back order and DC had options and was prompt and efficient in communicating with us.
Simon was a great help! Wonderful customer service.
Awesome help in choosing my mattress.
Travis was a delight to do business with! He also knows his stuff! Staff was very gracious and made us feel at home.
Excellent selection and the salespeople were EXTREMELY helpful. Absolutely love the mattress we picked out. D.C. was very knowledgeable, he was someone who asked questions for a change to try and figure out exactly what we needed, and after laying on at least a dozen beds we ended up buying the first one he recommended. Much better environment than any of the other stores we went to. Both of the people there treated us as though they personally appreciated our business. That kind of service is rare these days, and I would recommend this store to anyone.
It was a fantastic mattress buying experience! Symon was super nice, knowledgeable and not pushy at all!!!!
Very friendly and helpful without being pushy!! Great experience!!
So far so good...
The salesman was very helpful and willing to answer any questions or concerns. His name is DC Sellers and weve recommended him to friends.
Clean, nice displays and spoilt for choice. Go talk to Asan to purchase your new mattress; he will take excellent care of you.
Impressed by our experience here. We haven’t had our bed delivered just yet but I know we will be happy with it. Steve was great, did not pressure us at all and had answers for any question. We had done our research before hand and tried out different mattresses at a few other places so we knew what we were looking for, wanted to stop here and be sure and try them out again and ended up purchasing the Tempurpedic Contour Elite Breeze plus adjustable base. 20 year warranty, free delivery and they are taking away our old worn out set.Much happier with the Tulsa Hills store than what we ran into at the other Sleep Center at 71st and 169
Plenty of options to choose from. I was able to get free delivery and they were able to set it up for me! Very happy with my experience from Mathis!
0 stars. I will never shop at Mathis Brothers again. The mattress is so uncomfortable I can’t sleep on it. Customer service is rude and they won’t stand behind their products. So I am stuck with an expensive mattress I can’t sleep on, and I have to fix my front door because the delivery guy broke the handle bringing in the mattress that I hate. Just go somewhere else.