user
Mattress Firm 21st & Yale
1881 S Yale Ave B, Tulsa, OK 74112, United States
Appearance
Mattress Firm 21st & Yale
Comments
Kr
Review №1

Sales professional Todd was what made the dreaded mattress shopping a success for us. The only pro working at the time, he efficiently worked the showroom handling three separate customer groups and none of us felt hurried nor ignored. Perfect temperament for handling varied customer needs and timing. Clean store. Mattress was in stock and scheduled for delivery with previous mattress pickup. Delivery/pickup fee was a little pricey but we did get a fair price on our new mattress.

Vi
Review №2

Our experience with this mattress firm was amazing. Todd helped us pick the perfect bed and made sure it was in our price range & let us do our own thing. Usually I don’t like mattress firms, but this location is an exception!

Ha
Review №3

Wow such nice service from Todd. Above and beyond. As good as the first Jurassic Park!

Wa
Review №4

We went in really not knowing exactly what kind of mattress we needed and Todd showed us all the manufactures and various firmness . He explained the differences between all of them . We settled on a hybrid firm Beauty Rest with the adjustable base . They delivered, set up and took the old mattress away . We are extremely pleased with our purchase . Todd is awesome salesperson .

Em
Review №5

Amanda was very informative and helpful. Great personality!

Ma
Review №6

Todd was an excellent sales representative for our purchase - informative and helpful. Highly recommended

Ma
Review №7

Had an amazing experience here and all the workers were very personable!

WI
Review №8

Great fun, good deal, what more could you ask for!!!

De
Review №9

Pretty neat place, came here looking for some couches. The sales man Gregory is a real cutie 🥴

Li
Review №10

Keith was so helpful! We shared our needs and he guided us to multiple options and was so patient while we changed our minds multiple times. We even left to think about it for a week and came back to pull the trigger. We definitely could have gotten a cheaper bed in a box online, but we value the investment and will always choose to do business with good people instead of what’s cheapest. Outstanding customer service, you can tell they really value their clients.

An
Review №11

Nice sales guys! Not too pushy and very informative. Reasonable prices to super expensive.

je
Review №12

The Associate was very friendly, knowledgeable, helped us find the right mattress for our needs and the very best deal! Brice was super helpful! Thank you!

Un
Review №13

Great service

wi
Review №14

They preferred me wearing a mask more than they wanted to sell a mattress. No problem 15min later and I’m loading a mattress from Denver mattress. They must like money more. lol

Al
Review №15

We SO recommend these guys! Wow, we have never been treated so well. This is a real review from a couple who walked in to get a Tempurpedic after researching online. Todd was SO helpful, not pushy in the least and made sure that we were getting what we truly needed. These are not your normal furniture store people. So happy with the purchase! Bought the mattress and base at 2pm and it was delivered, set up white glove by 7:30pm same day. THANK YOU!

Sa
Review №16

Great mattresses to fit any budget and excellent customer service.

Da
Review №17

Thanks Todd Sparks!

Ch
Review №18

Wonderful perusing and buying experience. Sales people (Kelcie and Matt) were very helpful but gave us our space, NOT PUSHING for a sale. They were also knowledgeable.

Sw
Review №19

Awesome sales people and didnt feel pressured! My new mattress is THE BEST!

To
Review №20

Very knowledgeable about the products! Helpful and friendly! My mother was very happy with Mattress Firm!

Th
Review №21

Clean store, Kelci is extremely knowledgeable. Would definitely recommend to anyone thinking about a new mattress.

St
Review №22

Amazing service! Went to help find my grandma a mattress and was met with polite service. They are very kind and walk you through everything. This is a store I would recommend to everyone!

Ja
Review №23

If you have good credit and a normal bank account its a great place.

Br
Review №24

I loved the service that we received here! The ladies at the front were awesome!

Ja
Review №25

Amazing service and polite employees. Was walked through everything. The mattress prices were explained along with the type of mattresses were explained along with bed frames. Amazing store with amazing employees. Definitely recommend this location to anyone and everyone.

Li
Review №26

Great customer serv. Very knowledgeable young lady and very friendly and professional.

He
Review №27

They were very nice and kind .

Vi
Review №28

Just went to mattress firm and to be honest this was my first time there. It was a great experience & had got great help from Darren. He answered every question my husband and I had and help out alot. Happy with the bed we got for a great price. Thank you darren

Ti
Review №29

Just went by here a few weeks ago. Really great service with a super nice super clean showroom. Friendly profession staff. A total upgrade to our local community. Keep it up.

Ra
Review №30

Very clean, nice and above everything... very very nice and professional Lady working here. Thank you again.

Ya
Review №31

Bought my Tempurpedic from here! Wonderful customer service.

La
Review №32

Keith was very patient and thoughtful of my son who has some physical challenges. Great products highly recommend!!!!

Cr
Review №33

The showroom was great, the people there were aeesome and super helpful. The setup guys were amazing and so so so fast.

Je
Review №34

My fiance’ And I were at the end of a long Sunday and looking forward to dinner and a quiet event resting from our fun. On the way to dinner it crossed my mind we had not looked at beds and in fact this would be the 3rd or 4th week we let it slip by AGAIN.I asked Jeanie to look up the nearest mattress store. It was 5:30 and we were hoping there was 30 minutes to knock out a bed decision. We drove over arriving with 15 minutes before the close of business.Jeanie and I (I’m Jeff by the way) walked in the store and there sat 2, 40+ yr old men greeting us happily to have stopped into the store. There are many occasions when I walk into a business and the staff stiffens up and the sales hats are put on. These 2 guys were obviously very confident and knowledgeable about their products because the sequei into how they could help was seamless. Keith got the lucky draw to have us as his customer. I knew pretty much what I wanted and I have purchased far more mattresses than the average person over the last 3 years. Keith was my salesman. He presented products along with benefits. He made comparisons between packages and the advantage/ disadvantages. Keith spoke about warranties and even used an old familiar tool ( cost per use averages) averaging dollars per year spent on the different choices based on warranty and total cost. Keith was aggressive when he needed to be and was quiet when we needed to think. Bottom line. Keith was a very comfortable professional and our buying experience was very nice.The significance of this review. I was 30 minutes from starving to death and Keith made this sale to a hungry, tired, critical professional sales man. I should never have agreed to stop for this purchase but we did and it was worth me telling someone else about it.

Ka
Review №35

Darren was great. Service, Friendly, knowledgeable, helpful. Would definetly shop here again.

Ji
Review №36

Great service from Hudson and Darren. New mattresses are wonderful.

Se
Review №37

Eddie was the best he hooked us up

Ko
Review №38

Great mattresses at bargain discount prices avoid the fees though and transport it yourself

Ka
Review №39

Darren is awesome! We went in, got what we needed for a price we could work with, with no hassle, no high pressure, and a great sense of humor!

Sa
Review №40

VERY HELPFUL WITH OUR NEW MATTRESS

Am
Review №41

Kind, helpful employees.

sh
Review №42

Darren was a awesome help very friendly.

pa
Review №43

Excellent customer service from James!

Du
Review №44

Great survice

Information
6 Photos
44 Comments
4.6 Rating
  • Address:1881 S Yale Ave B, Tulsa, OK 74112, United States
  • Site:https://mattressfirm.com/stores/search?q=Oklahoma%2074112
  • Phone:+1 918-770-9209
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations