Amazing customer service. Alex was very helpful and knowledgeable. This is a great place to go if you want to avoid tacky pushy salesmen!
Wow what a wonderful experience! Ive visited many mattress stores in many states and purchased many mattresses over my life, and that was by far my best experience ever! It started off on the right foot when I visited the restroom and it was really, really clean and smelled good! That never happens anywhere except maybe my own house! Next came the best salesperson ever--Alex. I wish he could sell me all things in life, not just a mattress! Gentle and knowledgeable, he just wins! He listened to my needs, considered my price point, and made suggestions. He even gave me a fabulous deal on my selection! Yay Mattress Firm!!! 👍👍👍
Jake was a tremendous help, he answered every question & was specific as to why. Medium over firm bc Im a side sleeper, etc... Made sure I was aware of changes in gel mattresses & showed me options. But he stayed sensitive to my personal needs & budget & zero pressure. I highly highly highly recommend this store and Jake!!
Alex is awesome! Made our purchase quick and easy AND gave us a great deal! Highly recommend
Loved my experience shopping at the midtown mattress firm! Both Shannon & Alex were so kind and helpful! Highly recommend them!
Alex was professional, knowledgeable and not pushy. He answered all of our questions and provided excellent customer service.
Very quick and pleasant experience. Was in and out in a few minutes. Aimee helped us find a mattress within our budget and was very friendly for the whole process. Will definitely be going here in the future.
Good people and good prices. Found the perfect mattress, price and quality!
The staff was very knowledgeable and the delivery staff was courteous and competent. This was a good experience!
Alex was Awesome. I would buy from him anytime.
Im not a bed in a box type. Trisha at the store at 41st and Yale is wonderful and patient. I high recommend this mattress store!
I called yesterday because I was desperate for a new boxspring. The slats on my Ikea bed had been damaged from a recent move and I hadnt slept well in 4 days. Trisha answered and got me hooked up with a new boxspring, scheduled delivery for the same day. She was so nice and helpful. I had the first night of uninterrupted sleep in over a week. Thank you, Trisha
Rachael provided a wonderful and knowledgeable experience. I went into the store not knowing much about mattresses and the type I would like to buy. Rachael patiently taught me all I needed to know to make my decision. By the time I made my purchase, I knew the pros and cons, the prices, and the warranties for the mattresses that best suited my desires. Because of the time Rachael took to ask me questions about my sleep patterns, she was able to give me the knowledge I needed to make a decision that was best for me not what was best for her sales. I really appreciate the great customer service she provided. I definitely recommend seeing Rachael at Mattress Firm if you are in the market for a new mattress. I feel confident I made a great decision in my choice of mattress and in the amount of money I paid for it.
I had the best experience when shopping for my new mattress. Cliff addressed all of my numerous questions that my fiance and I had, and was able to recommend the perfect mattress that met all of our needs. Cliff truly went above and beyond in ensuring that we walked away with nothing but 100% satisfaction with our purchase, and I truly cannot thank him enough. We will absolutely be coming back for all of our mattress needs!
Had an awesome experience last week on black friday. Derek made sure we found the exact mattress my wife and I needed, had everything pre santized and sanitized after we were finished, and honored their lowest price guarantee! Amazing service and have already recommended them to numerous people. Thanks again guys!
I just recently bought a King sized mattress from Kelci Clark at the Mattress Firm by Barnes and Noble at 41st and Yale. Not only was she super friendly and happy to help, but she was EXTREMELY knowledgeable on what made for a good mattress and why. After simply asking me a few quick questions about how I sleep and my price range, Kelci immediately had 4 options that she thought would work best for me. I tried them all and a couple others but the first one Kelci suggested ended up being the PERFECT fit for me. She was not overly pushy, (I hate when sales people are overly pushy) and made the entire process from testing, buying, and setting up a delivery date/time a very quick and pleasant experience. If you are in the Tulsa area and in the market for a new mattress, I strongly suggest you go see Kelci at 41st and Yale Mattress Firm!✌🏽😴 🛏
Great mattresses at an affordable price point for all budgets! Great customer service too!
Great experience! Rachel was our sales rep and she was amazing and helped us find the perfect mattress and deal :). I trust no one else but Rachel at Mattress Firm for find the perfect bed. Thanks!! 10 stars all the way
Rachel is an amazing and knowledgeable sales representative. She helped me get a great deal. Wonderful experience. Recommend this store to anyone who needs a mattress set.
Had a WONDERFUL EXPERIENCE @this store and KEITH WELLS made it all worth it!!! He is SUPER NICE & knows his stuff I tried out 9 beds before I found the one that we ended up purchasing. I couldn’t have asked for a better person or place to buy not only did we purchase a King for us we also bought a Full for one of our kiddos! Thank you so much Keith for all your WONDERFUL HELP & Thank You for making me narrow down the beds to the Perfect One! I HIGHLY RECOMMEND THIS STORE IF YOUR NEEDING A MATTRESS AND BE SURE TO ASK FOR KEITH!!!!! Thanks again
Salesperson was courteous and extremely helpful. Bought a new mattress within the budget and with no fuss or muss. Would go back there in a heartbeat.
Nick helped me purchase a bed frame. He was knowledgeable, kind, and helpful. I would 100% recommended purchasing from mattress firm promenade as long as he is there. He quoted me a price over the phone, processed my payment at pick up, and loaded the frame into my car. The whole process was less than 20 minutes and he made every minute comfortable with his personable attitude. Thanks for the fancy bed frame Nick!
Rachel is great!! I had so many issues with my warranty and was super discouraged and upset. Rachel looked me in the eye and Im going to take care of you Ill call and let you know where we are at. She called just to let me know she was working on the issue and would call ASAP. Rachel is a great person with excellent customer service skills. Thank you👍👍😷
I didnt actually go here, I went to vintage stock and got a real cool record. I bet this place has some good mattress though. Go check it out.
Rachel was amazing at helping us out and our bed arrived earlier than expected! It’s super comfy and she was so patient with us and figuring out what works best with us!
The best customer service.She took the time to explain everything to me in detail ...I really recommend them a lot
Made my second purchase here today. I was treated very well years ago when I made a purchase here and was treated the same today. I really like them!! Many thanks Liz, a pleasure to do business with you!
Best place to buy a bed on Tulsa. Nick is the absolute best! Hell of a salesman and just overall great guy. Excellent customer service!!
Mattress Firm was the first store we went in to look at mattresses, ready to fight off salespeople, but had an amazing experience with our salesperson, Hudson. There was no pressure, no hard upselling, just great customer service. We told him that we wanted to think/sleep on it and he never tried to get us to buy that day, only gave us a quote in writing for a GREAT deal so that of we came back and got another salesperson or went to another location, that price would be honored. Needless to say, it was such a great deal and their financing was so easy we came back 30 minutes later and bought the mattress we wanted. I definitely recommend Mattress Firm.
Excellent Experience. Nick Braumiller took the time to explain the difference in several mattresses and frames I was looking at. I made a decision, and I cant wait to sleep in my new bed. I would not go anywhere else. They also have try it 90 days, not happy take it back. Awesome! Thank You.
Great service friendly salesperson. Love my mattress.
Didnt actually go there but I bet u could find a good mattress for some next flix and chill time so u get 5 stars
Love dealing with the people here; they were awesome! Not pushy sales and customer satisfaction was important to them! Great experience!
We had such a good experience shopping for A mattress here. All our questions were answered and we feel like we got the best deal available in our price range.
Friendly, convenient, great customer service! Great staff. Strongly recommend this location for anyone looking for a great nights sleep.
Shannon sales person was so helpful and patient very friendly And gave great advice And options and oh I also got a 👍 Great deal on my mattress set too... I really enjoyed my visit with him thanks so much Shannon! ...P.S. now that Ive received my mattress set oboy did we ever get a great night sleep.... I must say after explaining to Shannon the problems and issues we were having with our old mattress, he advised me on what mattress would probably work for us and he was right weve been having the best sleep ever. waking up well rested, not feeling so tired, less body aches. nothing but good night sleep, I also find myself falling asleep lil easier than usual when Im lying in bed relaxing....So I like to say once again thanks Shannon! I really enjoyed talking with you.😁 Happy😁 Happy Customer!👍
Alex Scott was the bomb dot com. Helped me without the headache and hassle. That comes with furniture shopping.
Terrible service. Even though thete is a bathroomthey refused to let us use it. My sister fell on the uneven sidewalk walking elsewhere to use the bathroom. Afterwards the sales person, Josh was rude and unhelpful. There was also a man fixing the door who smoked right at the entrance causing it to smell like cigarettes in the store during our visit.
Saturday march 3 2018...1800 hrs..Me and my wife were very pleased with the service and friendly staff.. Darcel was very knowledgeable and anwered all our questions and was not at all pushy or hovering over us she allowed us to look around... we looked at other stores and did not receive the level of service and respect that we did at mattress firm.. i will recommend this store to all of my friends and family... thank you matress firm for having such friendly and knowledgeable staff.. i will shop with mattress firm again..
Great specials. Great customer servce from Darcel & manager. Love it!
Shannon was real nice and informative and sold us a nice mattress.
Darcell was very helpful and got me a bed at great savings.
Nice setup. No pressure. Lots of choices.
Yeah. Got a great deal.
Excellent service ! Great people! Very helpful
Great store! Customer service is awesome!
Love my mattress
This is one of the smaller mattress firms in the city
Wonderful service
Great mattresses
The place knows mattress!
Loved it