Kenton was knowledgeable so all of my questions were answered. I had so many mattresses in carts on different websites, and I just felt like I needed to feel the mattrees for myself. So on a whim I went into the store. While Kenton talked me through the different firmness levels, materials and sleeping styles, I realized that what I thought I knew from the websites was wrong. I had taken all of the sleep style quizzes and they were wrong. So thank you, Kenton because my purchase will be here tomorrow and the experience of buying it Was a great I have no anxiety about what I spent my money on. The prices are what your budget can handle.
Kenton was super friendly and hooked me up with a great deal. Top-notch staff here!
The staff were exceptionally helpful and friendly! I got a great mattress set at a fair price. The entire process was quick and easy.
Our salesperson, Kenton, was great! He spent a lot of time helping us find just the right mattress. He was very knowledgeable about all the different choices. I would recommend Mattress Firm at 1337 E. 71st to anyone looking for a mattress.
Adam was very helpful today. He didnt hover over us all the time, but let us discuss our decision. He was very knowledgeable about the stock and the features of each mattress we looked at.
My overall exsperience was good and very friendly. Only thing is I was told one price over the phone assuming it was for the entire set. I came in and was totally different. My only suggestion is when talking to a customer over the phone explain you pay a price for each piece. So the customer knows exactly what to expect.
Best customer service!! Thanks Adam Hirsch😁
If you want a mattress... Joey is the guy to go see! Helpful, knowledgeable, and went the extra mile to get my Wife and I the best deal possible...LOL, we didnt even plan on purchasing a mattress at that point in time but after talking to Joey and trying out the huge selection Mattress Firm has...we knew we would never find a better deal.Thank you Joey. Last nights sleep was amazing on our new mattress.
From the beginning, choosing the mattress to the delivery, could not have been easier. Hassle free. Then I went back later and bought another one too! Thanks Kenton for all of your help!!
Kenton is a delightful individual to work with. I had no idea how much there is to know about materesses and their support systems.Kenton took us through all the options and aided in an informed decision resulting in us purchasing A new mattress and a lift style box support.We are bringing my mom in soon to look at a new mattress.I cant say enough good things about our experience!!!!Thank you and best regards. Pete DuBois
Joey was exceptional, he helped answer all our questions and made recommendations based on my medical needs. Made sure we had just the right bed.
The gent l eman on duty was very helpful and divided his time between me and a married couple and seeked the best deal for that I could afford
Was glad to have found a decent pillowHere after a lengthy search.
Very friendly and welcoming staff!! Bought our queen mattress!
Great salesman. Great shopping
Great service! Vincent answered all of our questions and helped us zero in on the what we needed in a new mattress. By allowing us to take our time (I almost felt like I was napping) he helped assure us that we were making the best choice.
You know when things happen for a reason, but it takes time? Surprisingly, this is one of those times. I’ve ALWAYS wanted a specific Stearns and Fosters mattress. The ultimate plush pillow top! It feels like you’re on a cloud, but it’s always over my price range. I’m a teacher and I figured this would never happen. YEARS later, I met Vincent who just happened to work at Mattress Firm, and he has my mattress for half the price!!!! I about died! He was awesome and helped me out. When I went down to “just look, not to buy” Alex knew who I was, took me straight to it and let me try it out. (I could hear the angels!) Not only did I leave with the mattress I never thought I could own, but it’s adjustable and has a messager!!! Alex and Vincent were awesome and I owe them so much for making this happen for me!! ❤️
Great Place to invest in a bed!!! I did and listen to all of their advise. I am so glad I did. I have a bed and sheets that make feel like a millionaire. I did not think it could make this big of a difference in my life but getting a great night sleep versus a Great Night sleep; no comparison!!!. I get a great night sleep every night now. Thank You Very Much!!
We told our salesperson, Todd, our specific needs and budget and he showed us exactly what we need. The store is sparkling clean and the delivery charge is the most reasonable Ive found. Check them out!
Best Mattress place ive been too in a long time. Thank u for helping me make the right choice and loved the Sales team !!!
Matt was so friendly and professional at the same time! We called him our cousin by the end of our visit! Got a great deal on some awesome mattresses!P.S. Kelci... ask your brother. You know.
Because of Matt we will be back! Back in Nov 2019 Della sold us a bill of goods but Matt helped to right he wrong. We bought 2 new twin mattress and a mattress that had been returned clearance. The clearance mattress was a pillow top twin for marked down to $99 and I thought I was getting a great deal for 3 mattress, mattress pads and delivery for about $350. When they got delivered I was bamboozled! The clearance mattress was not what I agreed to! It was some cheap lump of a mattress worth, at best $20. Side note- there are NO RETURNS on clearance items. They set the mattresses up so quick and efficiently that by the time they were gone is when I realized it was the wrong mattress. I called right away to talk to Della about the mixup. They said she was working in the BA location for the day but she would be back the next day. So I called the next and she wasnt there. I called about 4 times to fix the issue but never connected with her. I assumed I was screwed and I gave up especially since no returns on clearance items. I went back to the store yesterday, before the deadline to exchange the twins for full size mattresses. After explaining to Matt, new store manager, he said he would call his area manager and call me back. Within an hour he called me back and we worked out some options. Im still stuck with the mattress I didnt order but at least I was discounted on the new mattresses I upgraded to. Bottom line-Della dont promise things you cant guarantee. Matt continue to care about your customers because you take care of us and we will take care of you!
First time in and I was not impressed. Those were not that clearance of prices. I found A bed that i truly liked but they still wanted $1,100 which the original price was only $200 more. Thats not a true clearance. the variety of mattresses were not great. The clearance deals are better through the main mattress firm site than through the clearance center. Look somewhere else for brand variety and price point.
The selection was good. The prices were high. Do not finance through this company. The finance companies they use charge huge fees. The service was horrible. Was guaranteed delivery on a certain day, however they were unable to make delivery due to unforseen circumstances with the delivery people. They called to reschedule delivery. I thought they meant the following day, but I found out that it would be two days later. I cancelled my purchase and went to a different dealer and got same day delivery on a better mattress at a lower price.
I needed a mattress delivered last minute and Yasamin helped me find just what I needed. No hassle and no headache. I highly recommend this place!
Matt was very knowledgeable and easy to work with. He helped me pick out the bed that would be best for my son, and he LOVES it!
Had a fantastic experience with staff James Hardman,Marlon Miller, and the unbelievably courteous gal that greeted us when we first walked in(didn’t get her name). We were able to complete the deal in record time and enjoyed ourselves the entire time while taking care of business!
Matt helped me find the best bed for my buck annd worked with me to choose the financing option that worked best for me.
Noah did a great job helping me out. Went in looking for a mattress I saw on Facebook. They didnt carry it but found an even cheaper mattress that was very comfortable. Not sure how it compares to the other one I was looking for, but no complaints so far in what I ended up buying. Didnt try and force anything on me and actually came in well under budget. He even loaded it up for me and tied it down. Was in and out in less than 20 minutes probably.
I loved the way my 22yr old baby was treated while buying her very 1st bed! Kudos! 😉👍🌟
Worked with me and I am so pleased with the customer service. Went above and beyond to make it the best experience in buying a mattress. Can’t wait til I need another mattress rather than dreading it.
Great service and great prices. I highly recommend this place if you are looking for great service and affordable prices!!! Ask for Noah!!
Not very professional, they had a homeless man laying outside the loading area. I asked that they say something to him but nothing was said, we loaded up while he watched and Derrek went inside. How uncomfortable. Just use a different store.
Decent price on mattresses and our mattress set is awesome!
No beds for the size I need and it was not good
Came in to get a twin mattress for my daughter, Derek was so amazing .He did everything to help us get what we needed. Very nice and friendly, I will be back!!
Noah was very helpful and patient with myself and my kids as we tried almost every mattress in the store. Definitely a great shopping experience!
Super helpful!
From the moment you walk in to this place to the moment you leave, youll leave with such an amazing feeling that youre so glad you came.I was pre-approved for a mattress set a few months ago, but got cold feet and changed my mind. I came back tonight 30 minutes prior to closing not knowing if I could get the same deal, better or if I even still qualified.Met salesman, Todd Galli who kindly walked my wife and I through the process once again. Todd was extremely respectful, patient, and professional. Todd was also highly educated on the products and the science behind them.Long story short, Todd ran my application to see if the previous company would approve us once again, but they rejected and they even asked for more money per month. We were very dissapointed. I was about to walk out when Todd said he would try with another loan company.We gave it a shot and they approved us at 0% interest for 24 months at 50% less money per month than what the previous company offered a few months ago.With a baby 👶 on the way, we really needed a better nights rest and we found it at a lower price at Mattress FIRM on Riverside in Tulsa, OK.But it would never have happened without Todds help!!The store closed at 8:00pm and I was there past 9:30pm. Not once did he complain about being there so late. Todd was Super cool!I highly recommend Mattress FIRM on Riverside and super highly recommendTodd as your salesman. 👈- Rene M. Bermudez
71st & Mingo Mattress Firm. Great customer service! Louie & staff treated me well! Appreciate it
They were very helpful and I will definitely buy all my mattresses from them!!!
Its called a clearance wharehouse, but I didnt see many deals. The mattresses were just as expensive as in a regular mattres store.
Good place to get mattresses, reasonable prices.
Wonderful service, knowledgeable salespeople, and great selection. Dont buy online! You need to try a mattress before you buy it!
Great verity and pricing. Very helpful staff
Got in and out in like 20 minutes and we have a mattress that we enjoy.
Always a great deal and friendly service!!
Had a great experience with Rachel. We walked away buying two mattresses from here.
THANK YOU FOR HELPING ME PICK THE RIGHT MATTRESS
Salesman, Noah was very helpful and knowledgeable. Will be soing business there .
Awesome service won’t go anywhere else!!
Careful who pulls box-foundations
Great specials, excellent mattress.
Not pleased with the bait and switch tactics in this place. Also, when the salesman realized I didnt have a lot of money to spend, he quickly lost interest in me. I wont be going back.
Great place! Works with you!
Very friendly, patient, and helpful!
Talkative salespeople, also patience.
Noah is great!
Meh
Very professional
Theft of customer service