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Mattress Firm Tulsa Southeast
9404 E 71st St, Tulsa, OK 74133, United States
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Mattress Firm Tulsa Southeast
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Br
Review №1

I absolutely recommend this store to anyone looking for a new mattress or bed. I had all of my questions answered. Joey, went above and beyond to get us hooked up with what we needed. Not to mention all the beds were so cozy. I found the perfect one just for me and my needs.

Ja
Review №2

Our salesman was knowledgeable, and explained all of the available options. My daughter liked the purple 3 mattress of course at a cost of $2,700. Salesman informed us of o e which had been returned for $900 less. We ended up purchasing this option.

St
Review №3

Had a great mattress buying experience at this location today. John Cannon was my sales person. He was very knowledgeable about the options and brands I was interested in and made the entire buying experience quick & easy. Great job John and the team at Mattress Firm in Tulsa!!

RO
Review №4

Wont recommend you better off by buying at Mathis Brothers or online where it is corporate. I had a very bad experience; I wasnt prepared to let they pull the wool over my eyes when we got something of lower quality than what they have on the showroom. If you believe they gave you a great deal think twice, else you venture into the den of lions.

Me
Review №5

Ive now bought four complete beds and both of my shopping experiences have been phenomenal. Quick and easy... Listened to my needs and found me a great deal!

Br
Review №6

We had the easiest time buying our mattress! Our guy was awesome and I didn’t even get his name. No pressure he just helped!! A true helper he was. Never pushy but was there to answer any question we had!Thank u Mattress Firm for taking good care of us and making it so easy!! Glad we went other places first because we soooo appreciated the difference in the care we were given from ur store!

St
Review №7

This mattress firm has amazing workers and amazing customer service. I have used them for two mattresses so far and I am so satisfied!! Thank you for your amazing service!

Am
Review №8

The store employees were wonderful. Attentive but not pushy. Wish I could say the same for the warehouse. Be sure that you bring a man with you to avoid condescending attitudes.

Sh
Review №9

I had a GREAT experience with Rachel at the Tulsa Southeast Store. She was able to assist me in a timely fashion. Gave me time to make a Decision without feeling rushed. Answered all my questions and was able to include little bites of extra info which was helpful. I previously purchased a good mattress 3 years ago but needed to switch and she ended up helping me find an even better choice that fits what I need! The warranty backed up what they said!Also delivery was set up quickly and the guys were very prompt and professional!Overall good experience!I purchased a Beauty rest hybrid.

JA
Review №10

Make sure you know what you want when going there so you dont have to deal with sells associates providing wrong information. Wont recommend at all go to corporate website where you get better deals not available at this store because it is a franchise.

Co
Review №11

Our sales associate was there to help us as soon as we walked in the door. He was very knowledgeable and answered all questions that we had and made sure we were satisfied with the mattress we purchased.

Ca
Review №12

Great salesman! very nice to look at (the beds)

Ma
Review №13

Great experience staff was awesome!!! Can’t wait for my bed delivery 😎

Ch
Review №14

We have looked at multiple places for a mattress and nobody could compete with Mattress Firm. The price was the best we found and the customer service was exceptional. Alex Scott went above and beyond for us! Go to Mattress Firm and ask for Alex you will not be disappointed!

An
Review №15

First time mattress shopping and Alex was very helpful. The purchase process was very easy. I was in and out in about 20 minutes and was able to pick up my mattress the next day. Super comfortable!

Ap
Review №16

Been looking for months for a new bed without it breaking the bank Glad we stopped here they took the time to walk the store with us and find us the deal we were looking for at a Great Price. Looking for a Good Quality Mattress this is the place to be make sure you ask for Rachel she will hook you up.

va
Review №17

Incredible staff. Wonderful group of people to do business with.

Al
Review №18

If I could put no stars I would. Horrible customer service. We paid $40 to have our mattress delivered. When we received it the mattress sagged on both sides. It looked like there was a metal piece that went down the middle of the bed. My 80 pound daughter couldn’t lay down on it without falling off of it. We called them the same day it was delivered. They said they would refund for the mattress but we would have to pay a restocking fee of $29 and a pickup fee of $39. That bringing our total cost for a mattress we don’t have to $110. It wasn’t our fault that their product was damaged. I don’t know of any other company that I have ever done business with that would do this. So my suggestion is to stay away from this place. Unless you like throwing your money away.

Ch
Review №19

Great salesperson! Really helped us find the perfect mattress and gave us an unbelievable price!

Ta
Review №20

Listened when we talked and didn’t try to up sell us.

Cl
Review №21

Excellent service.

Gl
Review №22

Great service and products.

En
Review №23

Do not buy an expensive queen size poster pedic mattress, I had hoped that spending that much money it would be more comfortable but I was wrong, I paid $2,800.00 with the motor that raises the mattress up and down so that it would make it easier for me to read, etc. my bed quit working so I called them and was told I would have to pay for all services to figure out the problem and pay for any parts and labor, when I purchased it I was told I had a warranty that would take care of parts and labor for at least 10 years, I’ve only had it for about 6 years. Very disappointed in their services and products.

J
Review №24

Marlon was awesome. Great, attentive salesman who gives it to you straight and with absolute honesty. We found our mattress with a solid deal on an adjustable base, same day delivery and was in and out in 30 minutes.

Se
Review №25

Alex Scott was extremely helpful in helping us find the perfect mattress to sleep on!

La
Review №26

Found the right mattress for me. Big, Big savings. Fast, friendly service.

Ma
Review №27

Awesome. Got a great deal on a queen box spring.

Mi
Review №28

Very helpful and courteous! 🌟🌟🌟🌟🌟

Yn
Review №29

Worked with me and I fot a great deal

Ma
Review №30

We shopped around, but went with this store because they got us the best deals - plain and simple. The staff was very helpful, but not vultures watching our every move. In our case, it was John who helped us out. Quick transaction once decisions were made, and we were out the door happy.

Ta
Review №31

MELISSA is the reason to buy your mattress here.The deals were amazing, the delivery was reasonable, but the customer service I received blew all of this out the water. She was patient while we decided, even though it was the end of her shift. She went above and beyond at every chance given! Ask for Melissa, you wont be sorry!

Ra
Review №32

My son and I braved the storms to visit because my husbands and my bed has definitely seen better days! We had already visited three other stores and were pretty sure what we wanted, but I decided to come in to check prices. The team at this store took such good care of me and my two year old son while we were there. Not only were they able to make me a great deal, there was a box of toys that my son could play with so that I could focus on what I was doing. They were friendly and professional, and I would absolutely recommend Ken to any of my friends as a salesperson. Thanks guys!

ch
Review №33

Freindly help. Good prices. Workers did everything to make experience good

De
Review №34

Very helpful

Wi
Review №35

I came in your store today at 2:18, loog for an adjustable king bed foundation. A salesmangreeted my husband and I. I explained what we were looking for. He informed us of the one on sale right know. My husband ask if that was the only one that you all had. We wereinformed that it would be the cheapest at this time. Here is were my problem comes in.We just recently brought a whole king size bed from your store and I paid less than the 1,485 that he was trying to sale the foundation for. I feel that he did not exhibit good customer service by saying the store did not have a cheaper frame. When on Mattress firm website they offer one as low as 499. Iam very disappointed in the treatment that we received today. We came in ready to do business but were met by someone trying to rip us off.

La
Review №36

Had an excellent experience at Mattress Firm! Everyone was lovely but Louie in particular went above and beyond. We had some issues with our mattress when it arrived (not the stores fault) and he fixed them promptly, cheerfully, and effectively! What more could you ask for? Give them a shot--youll be glad you did.

La
Review №37

Got a great mattress for very good price.

Br
Review №38

Best service ever. Louie took great care of us. He answered all of mine and my wifes questions. He was knowledgable of his products and tailored our experience to what was most important to us. No pressure, easy, and enjoyable experience. Thank you for the laughs and giving us the opportunity and freedom to make our choice. You are a true professional and an obvious asset to your company amigo.

Ad
Review №39

Fantastic place of business!! If you are looking for friendly staff that want to help you get the mattress you want this is the place to go! We had some issues with Wells Fargo and Louie went above and beyond to help us out. He and the other man working both answered questions for us. These guys know their stuff!! This will be our go to store for our mattress and pillow needs!! I highly recommend them!!

Fi
Review №40

Yasamin helped me out immensely—I just moved to Tulsa during the Covid situation and had no bed. She was extremely friendly and knew everything I wanted to know about all the mattresses she showed me. She was never pushy or trying to upsell me—although I ended up getting the mattress at the very top of my budget anyway, due in large part to her hand choosing a few models that fit my needs and picking a mattress that ended up being absolutely perfect for me.I would recommend going to Mattress Firm asking for her specifically if you are in the market for a new mattress and want to shop locally. It felt like a 1-on-1 consultation, not a pushy buyer-seller power struggle like I’ve experienced in the past when buying large furniture, cars, etc. 5/5 stars for Yasamin.

Br
Review №41

Todd Sparks was amazing! No pressure, knowledgeable, patient, very helpful! I would recommend everyone to go in and see Todd!

A
Review №42

Shopped around at a ton of “bed in a box” and other big name “sleep centers” in Tulsa and almost pulled the trigger until my sister recommended checking out these guys. John got me a killer deal on the bed and adjustable frame I wanted. Quick & easy! Thanks!

1s
Review №43

My husband and I were in search of a mattress and decided to stop by to initially look at prices. We were immediately met at the door by a SHOPPER STALKER, a person that meets you at the door before you can even see the merchandise and then proceeds to follow your every move. As we were leaving he FOLLOWED us back to the entrance and held the door open as if to say get out! I cant explain how annoying and irritating this was. PLEASE TELL YOUR EMPLOYEES NOT TO DO THIS!!

Ja
Review №44

Pleasant experience! Shelby helped me find an amazing bed And a low price. Very friendly and knowledge store.

Ti
Review №45

Cody was very informative and honest. We are so glad we came in today. He got us the best deal we could imagine. Veteran-friendly, local company. Sleep Guarantee that is not limited to a minimum price. Thanks Mattress Firm!

Ka
Review №46

Fast friendly and best prices... These guys are helpful but not pushy. Im glad i stopped here and didnt settle elsewhere!!!

C
Review №47

Salesperson was personable and helpful. However, the high-pressure car salesman attitude came out when it was time to discuss price. I walked out of the store after I was told I wouldnt get the same price if I came back in later that day. They lost a customer to Mathis Sleep Center.

Cr
Review №48

We wanted to purchase a mattress and replace our old one. Marlon, the salesman, was so helpful in choosing the best mattress that fit our needs. Our shopping experience was hassle free and so easy! Thank you marlon!!

Br
Review №49

Came in today and got a great deal on a queen size mattress! The staff was so very helpful and they had a great variety of mattresses to choose from. I highly recommend this place!

Kc
Review №50

The people here were so nice. Not your typical sales person. I ended up buying a TempurPedic mattress because of it. I would recommend buying from mattress firm to anyone.

Je
Review №51

Amanda was very knowledgeable and not pushy. She had answers for all of our questions and presented herself and her store very professionally. She made us a good deal and wed shop here again. Thank you for the local hero discount!

Fe
Review №52

Great customer service right as you walk through the door. Very understanding of our needs and all for very very good deal. You can’t beat the quality price and service.

As
Review №53

Both Amanda and Marlin were awesome! They helped us narrow down what we needed and found us the perfect bed that fit our budget. Highly recommend this location!!

No
Review №54

Amazing mattress shopping experience.All the sales staff was great however, Marlon Miller who worked with us was friendly, attentive, knowledgeable and gave us the right amount of time to sample each mattress.We will definately be back when it’s time to replace the rest of the mattresses in our home.

SA
Review №55

We bought a bed from here four years ago and spent the bare minimum. Unfortunately this caused us to buy a bed that wasn’t a good fit for us. So we came back today and bought the best bed ever imaginable! Marlon helped us find a bed that will last us a really long time! I can’t wait to get it home! Thank you for a great experience!

Mi
Review №56

Great experience. Marlon is truly a sleep expert. Helped us find the perfect mattress at a great price. Will recommend family and friends.

Bu
Review №57

Great experience. Marion did a great job at setting my wife and me up with a new mattress. It suits us perfect. Will definitely reccommend.

Br
Review №58

Walked in and was greeted right away got to lay down and try the different plush mattresses. Hudson helped us out and find what we needed. Very clean store and great staff.

Vi
Review №59

Went in with NO intention of purchasing a mattress, I had done some on line research and just needed to test a few options out that I was considering. I gave Todd specific instructions as to what I need to lay on... He didnt hold my anterior motives against me ( Im sure he got the idea). Todd continued to be patient, professional and friendly and gave us some useful info as well. 2 hours later we ended up purchasing 2 mattress for him ( one for my son ) and got a GREAT deal!! He listened to my concerns as well as my budget. For me it ended up easing my mind to be able to see and touch what I was buying (cuz mattress are not cheap), with all the same warranties as on line! Thanks for taking care of us Todd!!

Ke
Review №60

We just bought our first nice mattress at Mattress Firm and couldnt be happier! Ebony was so helpful and gave us such a great deal. She listened to my sleep issues and complaints and helped us pick out the perfect bed for our needs. Im so glad I went to Mattress Firm and didnt order an internet bed. Thank you, Ebony!!

St
Review №61

Driving into work this morning and a truck came roaring up on me. As it changed lanes to pass I notice it has Matress Firm plastered all over it. Truck then proceeds to tailgate another car before turning into a gas station area a few moments later. Truck decided it was best to squeal tires in making it around the turn. This was in Tulsa, OK on 71st street at roughly 9am on 3/15/18. Truck was traveling west bound coming from 169 area. Your driver is going to hurt someone and at the very least poorly represents your brand.Edit:Thank you for the response. I appreciate you following up.

Al
Review №62

Purchased a new Sealy king over the Labor day weekend. The Mattress Firm crew was amazing. We got a great deal and free delivery to Claremore. They answered all our questions effectively and we were most grateful to them for not being overbearing salesmen. Nothing worse than a used car salesman.

Sa
Review №63

We met a great sales woman. Very knowledgeable and took is straight to the right mattress for us! Very happy so far.

As
Review №64

Returning with my husband. Completely satisfied again,, great customer service !We’ve now bought beds for both kids and now for us.Great deals, great service!

Ro
Review №65

Bought a new TempurPedic... Awaiting its arrival.....Update:We received our new Tempur-Pedic bed, and after 2 weeks or so Im getting acclimated to it, Im finally able to sleep through the night in it three or four times a week...I cant wait to see how well Im doing and the next few weeks...!After all, Im already doing better that I was before I got my new Tempur-Pedic bed!

Co
Review №66

After a bad experience at the Hillside Mattress Firm, this store on 71st made everything perfect. Great customer service, great deals, and made my kids feel welcome. I will be returning for my 3rd time to this store.Thank you Trisha!

Bl
Review №67

Marlon is fantastic. Mattress Firm is great! Highly recommended.

Sa
Review №68

Huge selection of mattresses for a wide variety of budgets and situations.

Re
Review №69

Amanda was such a great help, they didnt force anything on us, and helped find something that was right for us and our budget... I fully recommend this to everyone... plus a play area for the children which is a great bonus...

Ry
Review №70

Got a nice mattress at a reasonable price and the salesman did his best to find any discounts we would qualify for.

Je
Review №71

Awesome place to get a bed super comfortable bed they are very willing to work with you on what fits your needs thanks to John I got what fit my comfort excellent customer service

Fa
Review №72

CODY AND AMANDA WAS AWESOME AND HER ST. PATTY NAILS WERE COOL!!! Good group of guys at THE MATTRESS FIRM ON 71st!!!

Da
Review №73

Marlon was a great help with picking out are new mattress great job very friendly didnt give up till we had what we wanted thank guys at mattress firm super store

Li
Review №74

Joshua Mullins is very honest and knowledgeable!

An
Review №75

They work well with our special circumstances. Fair price, great service!

La
Review №76

John was an incredible salesperson to help us find the right mattress. We had a great experience and even though we were reluctant to come by because we hate people, this was actually a really great experience. Thanks John at Mattressfirm!

Ke
Review №77

I had a great experience with Amanda as my sale representative,she is very helpful & kind.I highly recommend asking for her if you go in the store!

La
Review №78

The mattress you choose from testing them on the showroom floor is not the type of mattress you receive when you drive to their warehouse to pick one up. I choose a soft one and received one that is very firm.

An
Review №79

John has excellent customer service skills got my daughter what she needed and what for her comfort level

Ch
Review №80

Marlon was an amazing help today. He was friendly and knew what he was doing it was amazing

Ha
Review №81

OWNER OF THE STORE WAS VERY RUDE! HE USED VERY FOUL LANGUAGE!!! YELLED AT US! VERY UNHAPPY AND WILL NOT BE BACK! HOWEVER HIS SALE TEAM WAS VERY HELPFUL.

Re
Review №82

If you need a bed, this is the place to go. Professional, friendly and informative salespeople make the shopping process a delight! Delivery was prompt and professional.Go see Marlon at the 71st and Mingo Store, hell treat you right!Thanks Marlon and Mattress Firm!

Sh
Review №83

Marlon Miller is the best I suggest everyone to go threw him! He listen to my needs and fulfilled them ! No pressure no hassling just making us happy 😀 thank you so much ❤😀

Ol
Review №84

I bought a mattress here recently and it is very comfortable but I have one thing to say... THEY ARE LAUNDERING MONEY AND SHANE DAWSON WAS RIGHT!

Ak
Review №85

Great friendly staffs and I was able to get what I wanted at a very good price

Am
Review №86

The service we received was very helpful! 😊

Jo
Review №87

Awesome staff and prices.

Da
Review №88

Get your mattress at a good price!

Da
Review №89

Great place, very knowledgeable and friendly staff.

Ja
Review №90

Knowledgable and friendly. But they are very pushy. Know what you want

De
Review №91

GREEN is the man!! He really went out of his way to get us in the mattress that was best for us considering especially our back issues. Thasks GREEN!! We wont go anywhere else.

Rh
Review №92

Very nice people, Recommended all of them.

S
Review №93

The sales experience was great, except paying for delivery is a bit weird

He
Review №94

Salesman understood our priorities and was very helpfull

Jo
Review №95

The employes gives you respect and are intersted for what u say.

Jo
Review №96

Great customer service, made me feel valued

Da
Review №97

Great prices n good quality

An
Review №98

I was in a commercial there and It was fun

Ta
Review №99

Best deals ever

Bo
Review №100

Great customer service and a wide variety

Information
8 Photos
100 Comments
4.4 Rating
  • Address:9404 E 71st St, Tulsa, OK 74133, United States
  • Site:https://mattressfirmfranchise.com/locations/southeast.html
  • Phone:+1 918-770-9198
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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