Everything was super great. I already had an idea about what car I wanted, and everyone made it super easy to get it checked out and test driven. Ryan was so wonderful and helped me get the best payment plan and answered any questions I had. David in finance was super wonderful and patient while we took care of some insurance issues. And the guy who helped me with my car and showed me how to work everything was great as well (sorry I can’t remember his name). I really appreciate how helpful everyone was and how helpful they will continue to be.

A bunch of great people and very polite as well,, come see them for the next service. While you wait you can talk to the employees and have free drinks and popcorn and they even have vending machines for a different snack. Charlie and Derek and on the service drive to welcome you into the service drive and go see and meet the parts dept as well!!

I was so very pleased with the customer service skills of each individual I worked with!! Chance and Mark were exceptional!

They were all nice an very polite with us

My salesman Andrew was very nice and took his time with me while purchasing my new vehicle. I came and got just what I wanted. Thanks so much!😁

I consider myself to be a fairly patient person. Was having some issue with my car, AC not cooling well and intermittent popping in right front end when making sharp turns and occasionally when going over bumps. Called on a Friday morning and spoke with a gentleman in the service department. He did inform me that they were pretty busy as they had been waiting on an arrival of parts and that shipment just arrived, but they might be able to work me in. I told him I would just drop the car off and if they could get to it great, if not, that’s okay too. When I dropped the car off on Friday mid-morning I spoke to a gentleman named Mark. He told me that they would work it in and it would probably be Monday before they could check it out. I told him that was fine. Monday came and went and I received no word, okay no big deal. As of Tuesday afternoon I heard no news or updates, so I contacted Mark. He informed me that they couldn’t find any issues with the vehicle, but that they would be fixing 4 recalls on Wednesday. Wednesday comes and goes and again no word on the status of when I can expect my vehicle to be completed. I don’t think it’s a tough task to keep a customer in the loop or to confer with them as to if they would prefer the recalls be fixed ASAP or if they would like to schedule to bring the car in at a later date. Right now I am looking at almost a week without my car with no updates as to when I can expect it to be finished. Lately I have been getting my oil service done at a different shop as most times the wait for an oil charge is pretty steep. My suggestion, make an appointment with these guys if you have an issue with your car. Don’t just call and assume they’ll get to you in a timely fashion because chances are they won’t.

I wanted to trade my 2019 Rogue in for a new one. The sales staff was professional and timely in finding me a new one like I wanted in a timely manner.

Probably the worst Nissan place I’ve ever taken my car to. I had some problems with the transmission so I took it in only to need a whole new transmission plus $3000 worth of other stuff fixed. I had no problem with that until the day I was supposed to pick it up. I got there and got in my car only for the steering wheel to be locked so tight i couldn’t even pull out of the parking lot. They messed up my Altima and then made me pay for the damage. Not only that, but they forgot to put a piece back and now i can hear my engine extremely loud when I’m just sitting in the drivers seat. These people seriously don’t know what they’re doing. It’s awful.

They are so nice!!! Always welcoming. I love how even without an appointment they will willingly take you in and do your routine maintenance. I also am SO EXCITED that now they do vaccumes, dusting, and leave the little mat on the ground. That made my day!!!

I came in for an oil change for a newly purchased vehicle and glad I came because you were able to look over all the details of the vehicle during the oil change. Much appreciated!

Great staff! I was in desperate need of a lug nut key for my tires. I went in and asked, they found one I gave one to me because it was used, treated me like an old friend. I got the Altima I have now from there and Ill be getting my next car from there as well. Thanks guys

The overall experience wasnt good. Upon Paying remaining balance I was given a receipt written on printer paper which indicated I had a remaining balance of $1500 (The balance should have reflected $0 which was corrected after bring attention to I believe the General Manager who was headed to meeting. I purchased the Vehicle May 17th But still havent received call from the lien holder I assume finalizing Contract. Today is May 20th and I dont have paperwork from dealership?? So cant purchase a Tag. To be Honest had I known it was going to be This MUCH HASSLE I would have NEVER COME TO THIS LOCATION!

I had to get my sons car fixed it took two weeks but they fixed me up right. The service guy Charlie was so nice and respectful. Everytime I had a question he was always there to answer.

Been going there for I dont know how long for oil change. Today I took an extra key fob to get programed, the lady came out and told me that they couldnt get it to program because it was out of market. I told her that the last one I had done was the exact same key and they program no problem. She informed me they could sell me one for 200 plus program fee. I said no that I would send mine back for a replacement. Then she tried to make me pay program fee even though it wouldnt program.

I had the worst experience at Clak’s Nissren in Tuploe ms I will never purchase vehicle from this car dealership again scam me 15.000 dollars insurance without talking to me. I find out wen I pick my pepper work .. one month later am still paying interest one 15.000 thuan dollars insurance

James, the Service Manage, Candace & Mark, the Service Writers all do an excellent job. The mechanics are very knowledgeable & honest!I really enjoy my service experience each time I go into Carlock Nissan! Sincerely, Barbara Wagoner

Awesome service! The staff are so friendly and willing to help take care of your needs. You can always get a good deal. They do a great job with servicing vehicles also. I love them! This definitely my number 1 place to buy a car.

Good friendly service at a reasonable price. Salesman was informative and not pushy.

Very friendly. Very professional. They took care of what needed to be done

Excellent customer service! Straightforward and polite. Would definitely recommend!!

Customer service was great!

Friendly staff; good service mgr & department; quality vehicles

I just bought my second Titan here and had a great experience. No pressure sales, easy to negotiate with and everyone was straight forward and honest. The truck I bought didnt come in until lunch and they immediately got in pulled back, detailed, oil changed and ready to go. My salesman was Ryan Deatherage and I would recommend him to anyone.

Purchased on Saturday went above and beyond past hours. Outstanding service and southern hospitality. Spoke with three agents, all outstanding, from sales to financing. They even gave special delivery deal. Very happy with purchase and good enough for first review of car purchase of 12 online purchases.

Everyone was nice and very helpful

Had a great experience my salesman, James went over and beyond for us to make sure we got what we wanted. Will definitely be back.

They took 9 hours to do a 3 hour service. Would not recommend taking a vehicle in for work here.

Went smooth and did everything I asked and was quick.

Great service & sales staff! Just all around great people to deal with! Special thanks to Ced Birk, GO GATORS!!

Good luck to anyone who goes here

Great friendly service

Ryan Tennessee was awesome. He wasnt pushy on selling the car. I was actually looking at a used one because I didnt figure I could afford a new one, but Ryan showed me he could get my payments down to my level.

Oil change and serviced.

Just bought a 2019 Nissan Rogue Sport last year, took it in for an oil change & got to talking with a salesman & decided to upgrade to a 2021 Rogue. I couldnt be happier.

Everything about this car buying experience was good for me. Everyone was so kind and accommodating, which made it a very smooth experience for me!

Took over a hour and a half to get an oil change. They pulled my car in about 10 mins after I arrived. I was watching the technician through the glass and he plugged my oil pan before all the oil was even finished draining. Service rep tried to sell me an alignment asking if my car was pulling one way or another. He said it should be based on the alignment check. After getting the paper that showed the alignment it was the right rear that was out of line. Rear tires dont cause the front end to pull to one side. The only reason I went in the first place was I had a complimentary oil change. Didnt cost me anything. Ill never be back, even for a complimentary engine replacement.

Mark and James both stayed on top of my issue. They did a very good job of keeping me informed as to what was going on. It appears that the transmission problem has been corrected Thanks

Very nice people & good at explaining things because I don’t know anything about cars .. thank you!

The customer service was great. Mr. Larry Bowens and Jason Clouse treated us with the best customer service I could have asked for.

Jason and Larry C. went out of there way to find what suited my daughter.

Completely serviced my truck. Did a fantastic job! It’s like a new truck!

They seem to be getting better in the service department. I use to take my car and get it back and something else would be messed up. Now since they have removed certain people it seems to be coming back around. I hope Nissan continues to improve.

The guy was straight forward with me and I like that so I had a good experience I went to a competitor and I didnt like how they handle things so I will definitely come back with these guys

Had an emergency with my Altima around 7 am...called service center and was put in touch with Mark...Mark was able to work me in on a Monday morning, and got me fixed and on the road in quick fashion...Mark checked in with me often while I was in the waiting area to let me know the status of my repair...great group there at Carlock Tupelo

Overall it was good . I was greeted when i arrived. The follow up after the service was completed was good.

Got my update on the recall and oil changed they vacuum my car .

Very friendly as well as very helpful the manger as well as my salesman David were wonderful I have purchased 2 vehicles from them and will purchase from them again

The salesman C.L was very helpful. He was knowledgeable about the inventory. He went out of his way to be helpful and answered any and all questions. He went above and beyond to make sure I had a positive experience.

The customer service reps are excellent, but the service tech needs to step it up a notch. Im saying this because Ive paid for tire rotation twice in the past and it wasnt preformed. And either I had to wait for them to correct this issue or they had to pick my car back up to complete this task that could of been done correctly the first time.

Very good service, took little longer than expected, but good I was off work

My experience at Carrick Nissan was great as usual..friendly / professional service why go anywhere else?

They took all the pressure off me. They took care of everything and provided a well equipped waiting area to relax in.

I didn’t have an appointment so I expected to be there awhile but it only took about 20 minutes. Wonderful service team. See y’all again soon!

Oil change took almost 2 hours and thats way too long. There was only 4 cars ahead of me. Should have been about 30 minutes!

Decent experience. Our salesman wasnt very knowledgeable about the difference between the models I was looking at, but he was a nice guy. All went pretty smooth until financing and I had to tell them I didnt want the extended warranty about 10 times!

The new service Manager was extremely nice and great customer service skills

Great service! I went to get an oil change and tire rotation! I didn’t have to wait long at all.

I came in for a recall & to get my first oil change. Everything went exceedingly well. Everyone was helpful and pleasant. I am well pleased

My experience was great. You were willing to go above and beyond to meet our needs. We will definitely return to your dealership for any and all other purchases in the future.

Absolutely PERFECT!!! Quick and easy process!!! 10/10 would recommend Josh Hopkins to anyone!!!!

I was quite disappointed with the technicians professional competence, this is the second time that I have received service, and not gotten a mileage and date sticker on my windshield, the inside of the vehicle was dirty. Even after the vehicle was washed, the dashboard was left dusty, the mat on the floor behind the front seat was dirty, I had to send the vehicle back for them to vacuum the rear cargo bay. I am definitely not pleased with the service I received this visit, I am hoping that this will not be a continual issue.

In the past I have not had a good experience with Carlock Nissan and honestly didnt care if I stepped foot back in this place again, but this past time was incredible. My service adviser kept me in the loop about how the cost had changed since I last got my car serviced there. He also physically brought two filters to me that needed to be replaced and showed me that they needed to be replaced instead of just saying they needed to be replaced. He kept me updated on the status of my car and also make sure I knew the cost of everything. He was very knowledgeable and as long as he is employed there, I will continue to bring my vehicle back to be serviced there. It is amazing what good employees can do to a business!!!

It was fast easey i was in and out in less time than ithough it would take thanks sale person was very good.

All staffing were nice, hardworking and did everything to accommodate our needs. Kudos to our salesman Josh H. he has been there to answer our questions and help us get into our first New car.

My experience on this day was quick and the service was professional. And they let you know about this to be replaced when next service is due. I really like that. Thanks

I recently bought a new car at Carlock Nissan. They were extremely helpful and done everything they could to get me the car I wanted at the price I wanted to pay.

Our salesman was the greatest, we enjoyed all the people we dealt with that day. Very polite, attentive, and thorough.

Needed repair done on washer pump. Suprising it didnt take long at all.thanks

It was awesome!! As soon as I pulled into the service dept someone were standing there waiting to greet me & takecare of my needs. Thanks

I had a great experience. They were very kind and did a good job. Thanks!

Everyone from the sales department to the General Manager was so friendly and helpful.

Found out that I needed work on transmission seal amounting to $1500.00. It remains to be seen.

Had appointment but took a long time to get my car serviced but could be due to COVID but otherwise good overall

Quick service. Kept informed and updated. Greeted immediately upon arrival.

I purchased a used Rogue from Carlock Nissan, and it turned out to have a bad battery. The first visit to the service area was on a saturday, and it wasnt quite fixed, because they werent sure what was wrong. Then it became clear that it was the battery, and was taken care of quickly on my next visit.

My wife and I found them very honest and straight forward, they showed us every detail of our purchase and financing on our new frontier, they went out of their way to make the transaction as painless as possible LC and Jeff Hand were wonderful, we had a wonderful time we will definitely recommend them to others!

Fantastic place to buy a car... Got a Maxima myself... Several of the guys helped me, so I dont know exactly who to tell you to ask for... Cant miss...

Outstanding service! While on vacation, we took our 2010 Infiniti in for service because the battery wouldn’t hold a charge. Although it was late in the day and the service dept was very busy, they fit us in and determined the battery had a bad cell. The didn’t carry a battery for my car but located one at a nearby parts store, got it, installed it and tested the charging system in about 60minutes. Everyone in service was pleasant, helpful and professional. Highly recommend!

I asked them to check the front passenger side tire, as it was on 34 lbs. They said it was OK and that all were checked. When I got home it was still on 34 lbs and rest were ok. Dont like being out right lied to.

Got an oil change very fast service In and out

James Buchanan was an excellent salesman

I was very pleased. I definitely was treated much better than I am in Ohio where I live and take my car regularly.

Great atmosphere with even better staff. Everyone is very helpful. Would definitely recommend Carlock Nissan for all your vehicle needs new and preowned.

I was pleasantly surprised to not have to sit for an hour just for an oil change. I was in and out in a short amount of time and everyone I had occassion to interact with was professional and friendly. I would definitely recommend going to Carlock Nissan.

Everything from buying the car to getting it serviced is one of the easiest processes there is. Very professional and extremely friendly people. Just an all around great dealership.

Cedric Birks was a great salesman. All staffing were nice, hardworking and did everything to accommodate my needs.

My vehicle has been in the service department for over a week waiting on a technician to install a part (quoted 2 hours to install the part). You cannot ever get anyone on the phone when you call and have to either wait on hold forever or hang up and call back. I will not take my vehicle back to them for service.

Friendly helpful and courteous

Johnna Pearce helped with all my questions very polite and hospitable lady

The customer service is exceptional. The staff is nice and they give my vehicle TLC.

My Pathfinder was brought in because of a terrible metal scraping noise everytime the a/c was turned on. And of course, the moment it was taken in, the sound disappeared. Candice Gullick was determined above and beyond, to find out what the noise was. She stayed with my vehicle for over and hour and finally the noise reappeared and she and the mechanic were able to determine the problem and fix it. I will say it again, your service department is wonderful!

Took me on a test drive with a different car than shown on their website - when I had called and set up drive for that specific vehicle. Said the other car was out for body damage repair from transit. Odd, questionable story - none of us like people wasting our time.

First of all.... Lance was great. Very professional, helpful nice guy. He gets 5 stars!! The process of buying my car went well but then...A couple months later At 5:27 pm on february 2, 2019, We took our car for a oil change and to get it looked at because it was making an odd noise. Once we picked it up they said the heat shield was loose so they tighten it. A couple hours later it was making the noise again so I called to see if the service department was still open so we could swing by there before heading back home (over an hour away).. The man who answered informed me the service side was closed and I said ok so we just need to bring it back when the service department is opened? His response was yes mam unless you wanna come back and trade it in.. the sales side is still open. Um can you say rude?!?!?! My response was no sir not unless its free because I just bought this car 2 months ago!!! He then chuckled hesitantly. How professional is that? No questions were asked. No other advice was given..... No he didnt know I have only had this car a couple months but he didnt ask either. Its making a noise so I will just trade it in to pad your pocket. Seriously?

Everyone was very nice and helpful. The customer service was able to explain everything to me regarding my vehicle and also provide a handout with a quote.

I cannot thank our car salesman Myles Harden enough!! He was fantastic he was the complete opposite of your stereotypical car salesman. He did not pressure us, he answered all of our questions and even after telling him we were going to continue to look around he didnt make us feel obligated to come back. Because of his service I did decide to come back and he got us into our brand new car that we love and it has everything we wanted in it!! I recommend Carlock Nissan in Tupelo, but most of all I recommend Myles! Thank you again!! :)

Great customer service center. Friendly staff and an all around good place to take your vehicle to get the job done right

This place Will not fix whats wrong with your car if they tell you they will tried to get a Nissan centra

LC is a great salesman. It was so much fun spending my Saturday with him! I love my Sentra!

So far ots going great

Been with nissan of tupelo long time.they take care of me...thank you😀😀