user
Atlas Automotive
415 S Palace Ave, Tyler, TX 75702, United States
Appearance
Atlas Automotive
Comments
Ch
Review №1

Tiffany and the whole crew are amazing!!! I recommend Atlas. Please never take your car to honest one on the loop they are horrible and will rip you off. Atlas helped me and they were very professional about it.

Ji
Review №2

Wow! this is a great place. Its great to find a local automotive shop that you can trust. Jackson was fantastic in his communication back to me on all issues. Prices were good and I was not pressured or upsold to get un-needed work done....AND a free loaner car! Love the text to approve work quoted feature. I have already recommended to friends and highly recommend to you if you are looking for a reputable, trustworthy mechanic shop. They also have some great deals on used cars.

An
Review №3

Atlas Automotive is now my go-to mechanic shop! This place is such a friendly, educational, and fast shop. I had such a hard time with my Nissan Rogue at other shops in town. Atlas fixed my car same day for $200, when I was quoted $3,000 at another place. Thank you so much, Atlas Automotive!

Tr
Review №4

Atlas Automotive is a life-saver. It’s been a three-step process that’s made Atlas my forever-mechanic, moving forward. First, my girl’s car had a problem and a dealership quoted us well over $2500 to fix it—took it to Atlas, and they fixed it for a couple hundred bucks. Then second, I took a truck to Atlas—whereby Atlas saved me several hundred dollars from other places that I’ve taken the truck (other dealership that traditionally quoted me *several hundred dollars more* for the same repairs). And third, the no-pressure, more-than-reasonable pricing for Parts *and* Labor, honest and straightforward demeanor of staff, super-efficient work, and overall positive manner by which Atlas operates the front-office and phone-calls topped off my entire experiences with Atlas—from start-to-finish. Thank you, Atlas, for doing what you do; and in the way that you do it.

Co
Review №5

Will never take our cars anywhere besides here. They have now worked on both my Ford and my husbands Toyota. They are the nicest people, give excellent quality service and will not try and sell you on anything you dont need. All around great business. Highly recommend!!!

Do
Review №6

Great people,very good communication with their customers.

Ka
Review №7

Very knowledgeable people; am very satisfied with the work they have done.

Sa
Review №8

OVERPRICED. TheY will rip you off for the amount of work they do. Charge me 500 just for taking my transmission out which took 20 mins to do after telling them not to do it. This was done out of pettiness because I found a better price somewhere else.

Da
Review №9

Atlas Automotive is great. Tiffany at the front desk is very knowledgeable and helpful. You need to get your wheel alignment with the best equipment and mechanics. Atlas in the place.

Ge
Review №10

Excellent customer service, highly ethical!

Cl
Review №11

I took my daughters car in to get the AC worked on. They called me later in the day and explained in detail what the issue was and gave me a quote for the repair. I approved the quote and the work and the next day they called and said my car was ready. Upon picking up my car my invoice was exactly as they had quoted me and the work was completely done. With two teenage drivers and the owner of 4 cars it gives me great comfort to know I have place where I can take my cars, trust in the quality and care that Atlas is going to put in to my repairs and give me a fair and accurate price. I have taken my cars to Atlas twice, and will continue to do so.

Da
Review №12

Very helpful and friendly would come back again!

As
Review №13

Would definitely recommend Atlas auto! We bought a used Subaru from them and had such a great experience. I would dread going to car lots to look for a car or get one worked on until Atlas! We will be loyal customers since our car buying experience was so great. Thanks for the new ride, Stephen!

An
Review №14

These guys always do the job correctly and professionally. I can trust them to diagnose and fix the actual issue every time, and they are the friendliest faces Ive encountered from a mechanics shop!

Lo
Review №15

They saved our bacon today when our car broke down in Tyler. They did the same thing for us three years ago. Excellent people.

Ti
Review №16

Good customer service, they worked on my rear axle for a few days, I come back to pick up my car and found that they had fixed the a/c as well, very impressed. Definitely check these guys out.

Jo
Review №17

Had a coolant leak that was missed diagnosed twice by other places. Guys at Atlas found the issue and had is fixed in a day! Great service and awesome people! Highly recommend!

De
Review №18

My husband recently passed away and I wanted to keep his personal truck. I needed it serviced so Atlas Automotive was recommended to me. After leaving my truck with them they diligently worked and worked to see that it was in perfect working order. I will never use any other automotive repair service anywhere. They were all so thoughtful and personable. I picked up my truck in perfect working order and made a trip to Houston to see my grandkids!!! Love Atlas Automotive!!!!

Mi
Review №19

Finding a great mechanic you know you can trust is always a challenge, but these these guys fit the bill. The helpful staff kept me well informed every step of the way and there were no surprises. They had great suggestions about how to approach my issues without wasting money or time.All this great service before even mentioning the complementary beer and coffee. What great experience!

El
Review №20

This is the best experience I have ever had with car buying. They are also awesome mechanics. We took our truck here to see what was wrong with the front end and they checked everything

Ma
Review №21

Thanks to the staff at Atlas Automotive for the great hospitality and superb work.

Ch
Review №22

Steve and the staff took great care of my 2004 Jeep Wrangler. They repaired numerous issues at a fair price and in a timely manner. They were honest about what was wrong with my Jeep, recommending some work now and letting me know what could wait. I would highly recommend Atlas Automotive for all your service needs.

Ti
Review №23

30 min to get 5lbs of air wouldnt deal with place like that 6 bays and one guy working. I left

Te
Review №24

This place is awesome. We had an old Bronco (1989) and they fixed it right up. Super nice staff, cool vibe and waiting room.

Ca
Review №25

Pleasant atmosphere and quality work performed

Ad
Review №26

My fuel pump failed a couple of days before Christmas and left me stranded. Atlas arranged for a tow and had my truck back to me the day after Christmas. Awesome customer service and very reasonably priced. Definitely won’t go anywhere else!

Va
Review №27

Great service. Fixed my car when no one else knew what was wrong with it. Wonderful service.

Da
Review №28

I desperately needed to get my vehicle fixed and my warranty advised me to use RepairPal, which led me to Atlas Automotive.They were able to answer every question I had pertaining to my vehicle. They were so nice and kept me updated! So thankful I found them! Thank you for getting my car back up and running and for being so awesome!

tr
Review №29

This place has awesome service. Great customer service. I was referred by James the supervisor @Texas organic in tyler. about this place and it was the best decision I made to come here.

Ja
Review №30

Great customer service, found and fixed the problem quickly and at a fair price.Great work.

Ru
Review №31

We love Atlas Auto! They have always gone far above and beyond to take care of all our vehicle craziness. Their service is fast and their prices are always fair. We wouldnt go anywhere else.

Ja
Review №32

Manager sold me a car. Nice person but CEL light on after driving two miles. So far, replaced oil separator and O2 sensor and rear main is going out. Have a hard time buying that he knew nothing about it. Would not recommend as either he knew and chose not to take care of or he didn’t know which means they have no idea what they are doing.

Tr
Review №33

Clean and comfortable shop treated me with respect gave me a fasting good “great work and Service won’t go anywhere else!

ja
Review №34

We broke down in Tyler Texas and originally went to All Tune and Lube, but due to poor service we went down the road to Atlas. Their customer service was amazing and their free coffee is delicious. They had our van back on the road in about 4 hours. The crew at Atlas Automotive are friendly and professional experts!

Je
Review №35

Went in because my 2014 Ram 1500 started overheating. They took it in the next morning at open, diagnosed the problem and made suggestions, and had it repaired by three in the afternoon. They communicated before every step and the price was fair. I trust them with future work on my vehicle.

Gl
Review №36

Top notch service.

Da
Review №37

Very expensive for no reason. You guys wanted $115 just to look and see if I had a bad tensioner... that is absurd, y’all aren’t doctors out here determining the source of belt squeak. The tensioner costs $30 and took me an hour to replace myself. I asked if y’all could just attempt to tighten down the tensioner and I was told no. Whatever y’alls hourly rate for your mechanics is to much. Not gonna pay $115 just to have it looked at. People do not realize how cheap car parts are and that the rates that they are paying are ridiculous.

Da
Review №38

Lindseyempowermentglobal.com

Ja
Review №39

Top notch mechanic shop. Fair, honest, and just an atmosphere like you would never expect from an old garage ;)

Co
Review №40

Great timely service, with a lot of character. Love this place, will refer everyone this way!

Ca
Review №41

Very honest place to bring your car. Great people and great service.

Te
Review №42

Great place to have your car serviced, and a great place to work

Pa
Review №43

Friendly staff, efficient service. Theyve got my business from now on!!!

Ta
Review №44

Very friendly service!!!

So
Review №45

Excellent customer service

Information
16 Photos
45 Comments
4.7 Rating
  • Address:415 S Palace Ave, Tyler, TX 75702, United States
  • Site:http://atlasautotx.com/
  • Phone:+1 903-630-6421
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations