Im not happy with my purchasing experience at the Tyler location at all.The clerk lied about the hardware on an item to make a sale and then charged me an 8% restocking fee when I brought it back that same day.I had specific requirements and was recommended an item that would fit my needs, but when I opened the box at home it didnt have the specific port I needed. Not having the curtsey to waive a $12 restocking fee is dishonest when the fault was made by the seller.That being said, the inventory is pretty good for a small shop in Tyler. The clerk is pushy and kind of rude to customers on the phone but it had everything I needed for a home computer. Its a shame that I wont be returning.

One of the few places you can get your pc building or upgrade done. You need it they either have it or can get it.

Murray and his team did a great job helping me find what I needed in the store! Highly recommend 5 stars all the way. Also, sometimes you will see his cute dog donut there. Be sure to bring doggy treats!!!

This is an amazing little place in Tyler for computer Geeks. They have computer components to custom build a system at really low prices.Im having a little problem with one of the systems I bought from them. But, theyre going to fix it, and when they do Ill come back and give them five stars.

Bought RAM for my PC at really good prices

This place is a great little PC shop with a lot of variety, they had 3070s and 3080s last time I was there.

This place needs to be closed. Everytime I go to this place, they either dont have what Im looking for, cant fix what I need or have to wait on the manager or owner or whoever to come from Longview to get anything done. I will not waste my time coming here again.

I bought all my PC parts there for my build, and the associate is very helpful, and knowledgeable, every time i have needed anything they have gone above and beyond to get it for me, this is where i will buy my PC parts in Tyler from now on.

The personal connection and pride you get from buying local trumps purchasing products online. The prices are on par if not better than most online retailers (including Amazon and newegg) and even on the stuff thats higher priced, you get it right then and there. No wait times. No shipping fees. From this moment forward I will be calling these people and seeing if they have what I want. If they dont, sure, online I go.. but if they do, you bet imma be driving my happy rear to this brick-n-mortar store and picking it up there. You guys have earned my business.

Best selection in east tx

Really expensive, good pla e if you need emergency same day parts or service.

Love visiting CPU. They have pretty much any strange PC part you will need. Recently bought some cables from them, Sarah was very helpful pointing me in the right direction. It is nice to be able to come to a physical store to look at and buy components, especially when you dont have time to waste waiting for shipping from an online shop.

Customer service is good, the guys I have talked to have been knowledgeable or willing to find out. I understand that the main store is in Longview but can you guys carry more than 1 of every product. Prices tend to be higher than Best Buy or even online but a good place to grab something real quick.

I recently took my computer into CPU for a virus issue and they had my computer up and running in better condition than it had been for a long time. I was at first very hesitant of using this company because of the reviews I have seen but once I took it in I was told they are under new management and that they would have my computer up and running within a few business days. The guys that I spoke with there not only repaired my computer, but they were also very professional and took pride in serving me as their customer. Although I am knew to Tyler I highly recommend this place for anyone having issues with their PC!!

Very pleased with my business involving CPU. Lady that helped me was very knowledgeable, and knew exactly what I was looking for. Unlike Best Buy where the employees dont know anything. Will for sure be returning for my other PC needs.

I concur with the bad reviews. I was advised this company was good with regards to fixing computers. My laptop crashed, so I brought it to them on 9/3/2014. While waiting for service when I brought my computer in, I heard one of their technicians advise a young man that was picking up his computer that had been there for two weeks, they would only charge him for parts. I thought to myself, well this appears to be a fair company. Little did I know, a month and a half later, Im just getting a diagnosis of what the issue is with my computer, and this is only after numerous telephone calls, and leaving innumerable message to return my call regarding status. Finally, they tell me it is the mother board, and the price to purchase it. I found the part for $100 cheaper online. Got the part 2 - 3 days later, and bought it to them and was advised it would be ready the next day. I still gave them ample time and didnt come for 4 days. Called to advise I was coming to pick up my computer, they stated it still isnt finished, and that its doing the same thing, and again the technician that is working on mine isnt in until 2pm. They also stated a lot of time hes called out on other repairs.I left my name and phone number again, and asked that he call me. I still have not heard from them yet - the only time I hear from there is when I call and if they answer the telephone. I will be reporting them to the BBB, Attorney General and any other reviewing/governing authority/entity that can be of assistance, in order for the public to know what horrible service this company offers. Let it be known, I still do not have my computer, and the quality of my work is being affected as a result.

It now has become my go-to place for computer parts, since Best Buy stopped selling parts. For a small store, they have a decent variety of parts.

Great store and excellent service. The manager is very knowledgeable and helpful.

Small business and best place in tyler to buy computer parts. The store in tyler has had a recent change in management that has helped greatly. There was a mistake once with boxing that the staff was really cool and helpful about replacing free of charge and apologetically. Good overall customer service

Although their service is mediocre, they do have a nice selection of hard to find computer hardware. The bad part is most of their stock is either looks like its been on the shelf for years or has been obviously used. Their prices are extremely high as well. If you absolutely need something today and dont mind spending a lot of extra cash than it might be a good place to look. Otherwise I would buy online before going here.

Very helpful with in stock item that got my laptop up and going again.

Got a New Personal Pc Tower For a resonable Price with quick helpful service.

My son most always finds what he is looking for. Fast and friendly.

They usually have what i need as an IT consultant so i dont have to wait for delivery. I like that i can take pcs to them to be worked on when i dont have time. They are skilled and reasonably priced.

One of those places to find that hard to find part. Good people, good service.

Great store. Prices can be high at times.

Very friendly and professional, came in asked questions didnt try to force any sales on me. Suggested troubleshooting for no charge. Will be using them for future purchases.

About a year ago I went to CPU to get a custom build gaming desktop, and have had nothing but a great experience with it. My only complaint is how long it took to get in the gpu we had ordered (GeForce 980 Ti windoforce) but it was well worth the wait.

Egh, I appreciate the fact that this store exists and I can buy hardware from here, however the prices really dont do the store justice, On many occassions after visiting the store I just bought the product on Newegg or amazon instead of paying a bit extra from CPU.

Ok where to begin ill start by saying that im a loyal customer that has spent over a thousand dollars here and have even referred customers that have spent thousands of dollars here I understand that your model is to make money and have people bring there computers in too make money but I called with a simple question that I didnt know the awnser too which would have been an easy awnser for anyone that knows a little about computer hard drives I installed a new hard drive and couldnt get anything to download to it and ended up figuring out later myself through long research that it was a simple as making a folder on the hard drive which would have been easiliy awnsered without me having to bring my computer up there and charged for labor and diagnostic I called wanting to talk to someone with a little computer knowledge and ended up get this rude new girl that works there that wouldnt give me a simple awnser im guessing because she knows nothing about computers or customer service and loyalty like I said I understand that the model is to make money but seeing how I was a loyal customer that spends thousands there that I could have just got a simple quick and easy awnser without having to take my computer up there and charged to just simply create a folder on the hard drive would have been taken care of on the phone without gouging me for money I know any of the old guys that worked there befor that I have delt with would have simply help me out but instead I was told that my only option was to bring my computer there and be charged to find out the problem which there was nothing wrong with the computer then I asked to speak to someone else then she went on to tell me that she is the only one that I can deal with or talk to after all this was just bs anyway just really disappointed in her customer service and the way she handled it just really disappointing to me as a loyal customer I just needed a little nudge in the right direction on such a simple situation and ended up having to deal with her and terrible customer service is just really disheartening for me it makes me not want to continue to be a customer of a place that I really like and enjoy never had so much problems trying to figure out a little information from my computer store that I solely use just beware of this girl her customer service is terrible her knowledge to help a customer was terrible

Bought a mobo and cpu from them. Had a certified person and good friend of mine from geek squad install the mobo and cpu into my case. Brought it home, and it wouldnt boot. It turns out that there were three bent pins in the cpu socket. They tried to place the blame on me. I find it hard to believe that those pins would bend so easily, especially on a 180 dollar mobo installed by a professional who happens to own the same board I bought. Anyway, after talking to the derpy girl who works there on the phone, I went up there and the manager told me I would have to by another mobo from them LOL. The receipts they give you are meaningless. Because they wont do jack squat about it. If you want my advice, order online.

This place is a rip off!I called there this morning and got a price of $29 per memory module for DDR3 1333mhz laptop memory. I asked paton to set 2 out for me and Id be by later today. now I did look online and a set of 2 of these were cheaper (about $49 for 2) but I figure I m supporting local business and it s fast and convenient so what the heck.I drive over there about 1:30 and I m told they are $39 a piece. paton is at lunch and they say he must have looked at an old price list and there was a price increase this week.I don t mind paying a little extra ($10) but I m not going to get ripped off paying double what these are worth. to make matters worse there was NO BRAND NAME at all on the memory. Paton had said they were super talent which is no great brand but what they were actually selling had no name at all!This is not the way to do business and they have lost mine forever. I don t care how inconvenient it may be I will order online and wait.

Terrible products that dont last more than a week or 2.

I havent bought hardware, just extra chords/static bands and what not, the guy at the front counter wasnt particularly friendly, and they dont have a very wide selection of hardware.

Great local source for everything computer.

Awful business. They have had my computer for over a week. They have not returned my phone calls and frequently dont even answer their phone. Once, I was put on hold for over 15 minutes without having even spoken to anyone.... I eventually hung up. Today when someone finally went to check on my computer, it turns out they havent actually done anything. Then they tell me they cant find anything wrong with it. So... why wasnt I notified of this finding? Then they tell me they need my password to check further potential issues... so why wasnt I notified? Then they tell me to bring my computer monitor and cables (the ones I offered to leave with the computer when I dropped it off in the first place). Give me a break!!! This place is a joke. Dont trust a business with a misspelling of their name in the title!

A bit expensive but I guess thats the price you pay to have your PC customly built

Excellent service!!!! Will recommend to all!!

Support the local businesses when you can...

Good selection

Good prices on computers

Depends on the work and price

I have had nothing but good service here and bought computer equipment here that I could not find anywhere else.

Very helpful