Came into the store to get a white boards. Soon as we walked in Mark took care of us. Will definitely be coming back.
My wife brought me in for my first visit to Office Depot. I was blown away by the customer service we got from Clarence. Within a matter of a minutes we were greeted and Clarence took us right to the printer toner section and was quick to show us which one we needed. Ive never had this level of service at a Best Buy or a Target store. We will definitely be back and hopefully our next visit we can thank Clarence for his obvious dedication and passion. We didnt get a chance to thank him this time because he was assisting customers the entire time my wife was showing me around the store. I have over thirteen years of commercial and retail sales and also management. This is the guy you build a successful team around. I would also like to personally thank store management and staff not only for the pristine condition of the store, but the service that we received from Clarence and other team members, that made us feel like guests of honor the entire time we were in the store.
Great office supply store friendly service and find just about everything I need for the office!
Management actually yelled at me and was very rude and disrespectful when I asked for assistance.I was trying to get my fingerprints done and he refused to look at my documentation for it and turned me away before insulting me. I’ve tried soooo many times to ask customer service for help but they are too busy to handle anyone.
David in the printing dept is fantastic! He’s always soooo friendly and always helpful!! Always a great experience!
I came in this morning to print a few pages for my friends baby shower. I have came in to design invoices for my business before and the last time I was in the staff was very helpful with helping me design them and even let me use the computer. So I figured it would be the same this go around. This morning I was told I couldnt design the pages needed because the computers were used for customers and if I did design them it would be 1.40 something per minute. They said they were down to only two computers. From what I could see there were more computers in the store and it was not busy at all. I decided to call the store and talked to management and told them I probably wouldnt bring my business there anymore. Anyways... just wanted to let yall know I do not like the new change and felt like the way it was before was more personal and helpful.
Stephen and russell are the very best you will ever meet!
Easily the best place in town for getting an office chair or a desk. Keep an eye out for sales and clearance items, and you may get an excellent faux-leather executive chair for $100 like I did. Customer service was nice, and it was cool being able to check out all the desks and try out all the chairs before buying. They also have better overall prices than other office places in town, like OfficeMax.
They changed up the inside the last time ive been in there. It looks cool. Speedy check out. Thats how I like it.
Business Services at the Tyler, Tx location will have you waiting very long periods of time even for the simplest help. Always just 1 counter person and she is just there...gets in no hurry...
I had a tablet issue that I needed to discuss with a tech savvy individual. The store had this individual located near the front. Good idea. He looked into my issue, answered my questions, and offered advice. Thanks.
I love Office Depot. Theyre so friendly and helpful. Makes shopping there a breeze.
They always have what I need. Ordering online is great but sometimes you just have to go get something and theyll have it and answer questions and gladly help you find items.
Megan is knowledgable and helpful. She expedited our time spent In the store. We are well pleased with our visit.
Always enjoy my shopping experience .... sometimes I have to stop myself because its like being a kid in a candy store.
Not very busy. But helpful staff. Everything was easy to find. Same prices as all office stores.
They greeted us as soon as we came in and offered to help us, several times throughout the time we were there. The staff here was very helpful!
Ordered training manuals to be printed. Went to pick them up and the person at the counter had zero concern that they would be done that day. Called and talked to a manager.. He transferred me to the Print Shop manager who was rude and said Oh well we will get to it sometime I showed up 2 hours after the promised time. The print shop has much to be desired Clarance the store manager tried to help but it seems as the rest of the team members dont really care about their jobs nor helping customers. Will take my business elsewhere..
Great service from Clarence! Had a little issue with a hutch that I bought, and he and the manager went over and beyond to get it right. Happy camper!!
Went in wanting to purchase two hard drives and other supplies. Searched for 15 minutes trying to find the things I wanted. Left empty handed. Employees were to busy with their phones to bother helping paying customers.
Great prices, well-stocked, helpful employees
The best Office Depot I have ever been in. Knowledgeable and helpful staff! They are well stocked and the customer service is outstanding!
Greeted immediately by Mark, store manager. Walked us through buying a new desktop computer.
Mark the manager was very accommodating! Great store to do business with.
Went in to get some business cards for one of my territory managers because he had forgotten his. Megan helpped us out and did and awesome job.
Adequate center for copier,school supplies. Their paper/boxes are exceptional.
Hardly able to get customer service some staff doesnt know much about systems they sell
Worst and longest wait for customer service! If youre going to just pick up an order thats already been complete be prepared to stand in line for about 10-15min and another 10min for the sales associate to find your order. They need a pick up counter ONLY!!!
Megan was AWESOME, the Tyler store is lucking to have her. Great customer service.
Newly remodeled hard to find everything but still friendly helpful employees
They were determined to get my problem solved. Britton and Jaime were very helpful and knowledgeable about the products I purchased. I will be going back.
Great customer service and easy product selections. I love that they have generics for many name brand products that save money!
Got a project printed for a lot less than I expected. Looked like they were training someone new at that area. A manager was calling an absent employee right in front of me. Not the most professional action, but the employees who engaged me were fantastic, helpful, and willing.
Good store for every paper goods.Even tissues
They made me wear a mask. I didnt like my civil liberties being infringed on.
Excellent customer service, and the print department is awesome! They could print something for me that 3 other print shops in town could not do. I will go to them first next time.
Excellent customer service in the printing area. The young lady was very responsive and professional! So glad to see customer service this high!
Always a friendly staff when I come and very helpful when I need it.
Great people..great service..and great prices
They can copy architectural sized paper
Helpful staff. You know live people talking to you in person.
Helpful friendly employees and veru clean organized store.
Sometimes hard to find help depending on what section youre in its never hard to find help when youre in the computer section a little expensive
Great place to quickly get office supplys and prints. They offer great customer service but a bit pricey.
Wonderful associate who helped me find exactly what I was looking for and made sure I got the sale price!
The associate at the printing department was very efficient and courteous.
I bought two folding chairs and exchange them the same day. And got a better deal. Thanks.
This store is dirty. Everywhere. I can understand if your building is older that things aren’t going to look as nice but there’s no excuse for dirty. Step it up Office Depot.
Great place to get office supplies, Great office chair display to try before you buy.
Very helpful staff ended up saving me 20 dollars. They have computer repair here too .
Repainting windows and decals. The employees have been amazingly nice.
Dont buy your school supplies here. I spent almost 200.00 less than 2 weeks ago now they have a sign up to 80% off school supplies. I took my receipt back to try and get the difference and they said I would have to bring it all back to return it and repurchase at the sale price.
The wait was long to print my copies I sent over via email. I think they need a better system.
EXCELLENT CUSTOMER SERVICE THROUGHOUT THE STORE! 👍👍
Had lamination done for work. David did a great job!
Went in just before closing, they told us where items we were wanting were. Very courtious. Only thing I disagree with your store is pulling ads from Fox!
Theyve got everything you could want but its all overpriced. Ridiculously overpriced. You can get a lot of these supplies for 75-80% cheaper on Amazon. Only go if youre desperate and cant get it anywhere else
Great service by David...pro at multitasking at its best!
It takes a long time for you to get service sometimes but its still pretty organized and well priced.
Workers were very helpful and nice.
Found the last few school supplies. Very helpful!
Great chairs, knowledgeable staff, and competitive prices.
I was very impressed by the help I received at the Tyler Texas store on Broadway
Very well in stock and great customer service.
They had what I needed and were nice enough to hold it for me until I got there
Store is looking old and in need of an update. Stock and supply were ok, but only one employee ever spoke to us.
Poor customer service, very bias staff at checkout counter. I will not return to this store or recommend shopping there? Horrible ..
Always friendly, helpful staff.
Has all the office supplies you could need. And has a lot if deals
Convenient to my locationq
Very pleasant and good service
Clean store, friendly and helpful staff.
Nick was super kind, very knowledgeable and helpful. Going back & do the purchase.
Excellent customer service!
All the office products that you need, from chairs to pencils, computers, most everything you will need in your office
Good selection of office supplies and chairs
Good place to eat and relax.
Clean, neat, helpful staff.
Went looking for windows 10 operating system never did find it walked around the store for about a hour and a half then someone finally tried to help me but like he said he wasnt from this store. Dont think anyone was from this store.
Great place to shop
Coolio jones
Very helpful employees
Staff is always friendly and helpful
They didnt have what I needed. but the guy that helped me was friendly
All good.
Good store and staff.
The staff was friendly and helpful
Great staff.
We knocked a lot off our school supply lists for our kids here. They also match prices to other stores that have an item cheaper. So thats a bonus!
Got want I needed...kind of pricey though
You can get stuff for your office here
Stores not very equipped
Just a store had what I needed
Didnt have what I needed
Need to clean up the parking lot.
Friendly and helpful.
Nice store
Just what I Need every time
Great place.
Good prices!