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Sleep City Mattress Superstore Tyler
5625 S Broadway Ave, Tyler, TX 75703, United States
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Sleep City Mattress Superstore Tyler
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Ma
Review №1

My husband and I had a great experience getting two Full Mattress sets picked out. We had been to a few other furniture/mattress stores in Tyler and inventory was low and prices were higher than what we were wanting to spend. One mattress was for a spare bedroom and the other for our 2 year old. Dustin greeted us as soon as we walked in and was so helpful as we looked at several mattresses before making a choice. Dustin was very professional, listened to our needs, and provided us with several options based off of what we were asking for. We were able to get what we were looking for at an incredible price and they delivered them the very next day! I would highly recommend Sleep City of Tyler and be sure to ask for Dustin.

Pe
Review №2

These guys are awesome. We bought adjustable frame with paired Twin XL high end mattresses at a home show in Denver. We were a little nervous about buying out of stare, but: bed showed up on time and when I had a concern with my side firmness level they swapped right away. Shane provided top notch customer service. Great company, awesome bed.

Ti
Review №3

My wife and I had a great experience in the store today. Dustin was very knowledgeable and helped us choose the right mattress and adjustable base for us. Great prices, service cant be beat. Also a big thank you to Aaron for making sure we were able to take our purchase home on the same day.

Ch
Review №4

My husband and I went into Sleep City for the first time today. Dustin was very knowledgeable, kind and not pushy at all. We are very pleased with our purchase. We want to give a big shout out to Aaron for his extra work to make sure we were able to take our mattress and adjustable base home today! We would definitely recommend shopping here first!

Mi
Review №5

Recommend Sleep City Mattress in Tyler. Shane helped us find the bed we wanted. Didnt take long at all. Easy and great experience. Thank you. Cant wait for the bed to be delivered.

Sh
Review №6

Shane and Aaron made this a great experience when we bought our adjustable split bed. They were very professional, knowledgeable and willing to answer all our questions. We highly recommend this location.

co
Review №7

Bought an awesome massage chair from April, Shane and Michael at the Louisiana State Fair! Awesome people, products and prices! Bruce is really awesome too! Hes even more awesome than Sean!

Mi
Review №8

Dustin was such a great help. We are looking forward to finally getting a good night’s rest. Also, love the 120 night comfort exchange policy!

M
Review №9

This was our second trip to Sleep City and the only store we will shop for our mattress/box spring needs. Hands down the best customer service ever! Shane and Michael were incredibly welcoming, pleasant to work with and went above and beyond to make sure we received our box spring the same day we purchased it. Their sense of humor and ease of communication made the shopping experience fun for both me and my husband.Thank you to Sleep City-Tyler for modeling what genuine customer service is all about!

Ke
Review №10

Easiest shopping experience ever! Very knowledgeable on their product. I highly recommend them. No high pressure sales tactics. I’m super excited for my new mattress and adjustable base. This was the only mattress store we needed. Great deals!Michael is the best!

Le
Review №11

My mom and I have been shopping, for what can only be described as an eternity, for an adjustable mattress to ease her back pain. During our quest to find the perfect mattress, Shane was the only salesman to tastefully ask appropriate questions regarding what Mom desired. He guided us through the store discussing the pros and cons of each floor model without making us feel rushed to make a decision. Shane also respectfully honored my quirky request to refrain from unveiling the cost of any mattress Mom looked at, sat on, or showed vague interest.Once Mom had decided on which mattress she felt most comfortable with, Shane and I discussed pricing, warranty, and delivery information. With all of my questions, Shane displayed the patience of Job. (Anyone with that kind of patience with me has to be sent from the Lord himself.) Shane is definitely an asset to the Sleep City community!Moms mattress was purchased on Friday and delivered/set up the following Tuesday. The two young gentlemen that handled the unloading and set up of Moms mattress, as well as demonstrating the use of the remote, were efficient and extremely polite!Thank you Sleep City of Tyler, Shane, and the delivery crew for helping my heart rest a little easier knowing my mom is sleeping more comfortably! Big hugs!!!!

Ki
Review №12

Michael helped my husband and I find the most perfect mattress!! We needed the most firm mattress possible and he helped us try them all, we settled on the Beauty Rest black. My husband has scoliosis, we like to sleep on our sides and our stomachs, we are heavier folks and this was the best option for us. Michael helped the process go so smoothly. They were very friendly at location and we couldnt be happier! Theres a 15 year guarantee on the mattress and theres financing available if needed. We really recommend this location, it was a great experience!

Er
Review №13

Shane at the state fair is awesome! Great beds….great massage chairs! Bruce is still better than Sean!

Wi
Review №14

Met April and Shane at the Louisiana State Fair in Shreveport. These guys have awesome deals on adjustable mattresses and very helpful. Everyone come see them!!!

Rh
Review №15

We were greeted as soon as we walked in and given lots of time to check out the different mattresses. Shane, the sales man, was very helpful and knowledgeable. He gave us plenty of time to try different beds and let us know about the military discount. I’m very satisfied with the service and products.

Ro
Review №16

Shane was absolutely awesome! This was a super seamless process and Shane helped us find the perfect king size bed for our new home. He listened to all of our needs and wants and didn’t pressure us to get anything we didn’t feel comfortable purchasing. Sleep City is definitely the place to get your new mattress and has good price points also! We would definitely recommend them to anyone. Thank you Shane!

Ro
Review №17

We had a great experience at Sleep City. Michael did an incredible job of meeting mine & my husband’s mattress needs. He & his co-worker were very friendly. It was a great experience & one of our easiest purchases. We will definitely be back!

Mi
Review №18

Dustin had excellent customer service and was very helpful in finding our mattresses I would definitely recommend and use again.

Ci
Review №19

Dustin was wonderful for the second time!! Dont go anywhere else!! Great prices and wonderful customer service!!

Br
Review №20

At the Louisiana state fairgrounds and April gave me the best massage ever in an infinity x3 come get yours 🥰

Ly
Review №21

Dustin knew his product. Gave us a lot of information that helped us make the right decision. And their 120 night guarantee made it even easier.

De
Review №22

Great immediate customer service and support. Helped me get a great mattress at a great price. Look for Shane he will help you! You won’t be disappointed.

Le
Review №23

We loved working with Shane! He knew exactly what to show us by asking great questions. We walked out with the overreact mattress!!

Lo
Review №24

Came to Sleep City Dustin hooked me up next day delivery. Canceled order with mattress firm been waiting 21 days for delivery and was still waiting.

Yo
Review №25

April gave me a great massage in the celebrity chair! Great customer service also

Ma
Review №26

April gave me a great message at the Louisiana state fair! Go see her! ❤️

AN
Review №27

Shane at the Louisiana State Fair is awesome! Sleep City has the greatest mattresses and massage chairs ever!

Br
Review №28

Looking forward to my great split king mattress with AC! Thanks for the great service Shane!

To
Review №29

A great experience shopping for beds for the family today! Michael is super knowledgeable not only about his products, but also very good with questioning about how we sleep and wanting to know we need individually! Great personalized service. Happy with Sleep City in Tyler

Je
Review №30

Shane was amazing. Patient while we shopped and very helpful. Made us a great deal on the perfect mattress for us. We will be back for our next mattress and quite possibly a massage chair.Great job Shane!

Bo
Review №31

This was great buying experience, no pressure and tons of great information. Would highly recommend this store and Shane.

Mi
Review №32

Michael was knowledgeable and patient! He worked with my husband and I to find the best bed for our back and neck issues. To top it off the price was very reasonable and the customer service from beginning to end was exceptional!

ki
Review №33

Met Shane and april At state fair In louisiana great service beat massage ever

Ma
Review №34

We’ve had such a great experience! Dustin is the best! Come see him and get a great deal. 10/10 would recommend. Mattresses in stock and ready to go!

An
Review №35

Dustin was awesome! Helped my mother with her purchase of a new mattress and adjustable frame. Would highly recommend sleep city and Dustin

Bi
Review №36

This was a great experience. I had been wanting a new mattress but just didnt want to deal with laying on mattresses in a store pretending I knew what was what.Michael helped us and I didnt have to know a thing. He knew what was important to know and showed us what fit our needs.Im very pleased with what we decided on. I dont feel like we were over sold and Im confident that he made a great deal for us.The store was exceptionally clean. I was worried about laying where others had been before but I was completely comfortable.Arthur and Cale did our set up and they were right on time, worked like pros and were respectful and helpful.When we were in the store a customer from a few days before came in for paper work and shared with us how much she loved her new bedI have no doubt we will love ours too.Im confident that if there are any problems that Michael will be happy to make it right. I look forward to many great nights of wonderful sleep.Thank you Sleep City

Jo
Review №37

Shane helped me get a good deal on a Nectar memory foam mattress. He’s very friendly. I recommend you also go and get your own great deal for your mattress needs !

Mi
Review №38

If you want to get amazing service and great prices I highly recommend Sleep City!! Dustin is awesome! He will make you feel like you have known him your whole life! He is very knowledgeable about which mattress works best for you, as well as working to get you a great deal! I would definitely recommend Sleep City if your looking for a mattress!

Li
Review №39

Dustin was very courteous and friendly would come back again.

As
Review №40

Shane, Michael, mina are freaking awesome! When I met them they were the sweetest!!

ta
Review №41

Shane was very helpful and the biggest thing for me was full disclosure on price and not pushy!!!

St
Review №42

Michael was great helping us pick out the perfect bed today at Sleep City Tyler. He listened to us regarding our likes and dislikes. He was very informative, knowledgeable and customer friendly. I definitely reccomend him to anyone who needs a new bed.Thanks.Stacey Johnson

Je
Review №43

Dustin was the best! Super happy with our purchase today.

We
Review №44

Most relaxing thing ever! Come see Shane at the Louisiana State Fair!

Ch
Review №45

So worth the drive. Glad we decided to come check out this store. Wonderful service and prices. We were looking for the perfect mattress for lower back pain and they were able to fit both our needs perfectly.

Sa
Review №46

This was the most exciting and fantastic experience. Dustin Sims is a wonderful individual with great knowledge and information! He made sure that I made the best choice and was extremely helpful! His energetic personality is truly needed! Thanks so much for helping me get my mattress for my new apartment!

Va
Review №47

Great customer service from Michael today. He walked us through all the models and helped us make a sound choice on what was best for our needs. We will definitely be back to upgrade the rest of the family!

Ma
Review №48

Michael was awesome. He hooked us up here at the Louisiana State Fair. He is way nicer than James who did the 1 chip challenge!

Ki
Review №49

Michael was so AWESOME! He was knowledgeable on all the products and we never felt pressured into buying. He truly listened to our needs. My husband and I are in the older group and have joint pains. Michael took us patiently around to various beds and in the end we got a fantastic bed for us and for our daughter too. If you need a bed don’t bother to go anywhere else…go here and you won’t regret it!

Da
Review №50

Great experience. Saved us $5,000 over Denver Mattress and Mattress Firm!! Great service and great prices. Thank you Shane!

St
Review №51

We had a great experience with our recent mattress purchase. Dustin is so knowledgeable and really explained everything so well. He was incredibly helpful @ assisting us pick out the best mattress for our needs. There was no “high pressure” sales which was much appreciated.

Da
Review №52

April and Shane gave me the full bed and massage chair experience at the state fair! I feel the a brand new person!

bl
Review №53

April gave me a great massage at the Louisiana state fair! Go see her!!

Ro
Review №54

Michael made the entire process completely painless! Very knowledgeable and great selection! We will definitely be back!

Am
Review №55

Based off reviews decided to make the quick drive from Longview to Tyler to check and see if they had the mattress I wanted. Dustin was beyond friendly, very knowledgeable and made us feel like we were life long friends not just a salesman. Found me exactly what I was looking for and in the price range I wanted to be. Definitely recommend them!

Sc
Review №56

We got a great deal on a powercool sleep system from Shane at the Louisiana State Fair! Thanks Shane!

Ph
Review №57

If youre in the market for a new mattress I highly recommend SLEEP CITY - TYLER, TX... Shane & Aaron were very helpful and upfront about pricing and comfortability of our mattresses. We are very pleased with our purchases and will never grace the doors of mattress firm again!!!!!!

Br
Review №58

We had the best experience with Dustin!! He made everything so quick and easy, so friendly and broke down every mattress to make sure we found the perfect fit. This place has the best deals I definitely recommend this place if you need a mattress!

S
Review №59

Just bought a mattress at Sleep City and we had a great experience! Dustin is awesome! He really does his best to work with you and find you the best deal as well as finding a mattress that works great for you! Definitely recommend! Thank you Dustin for your military service

La
Review №60

April gave us a great demonstration and interaction at the Louisiana State fair

Ki
Review №61

Meet April at the fair gave a great massage ... great smile and personality

Le
Review №62

Amazing experience from beginning to end! Ask for Dustin, hes awesome! He will definitely take care of you. I didnt feel like I was being sold anything just for the sake of making money off me. In fact, he generously price matched my entire set up. You will not be disappointed. Even the delivery guys were top tier. They gave me pointers on my bed. And hauled everything away. Most definitely ate their Wheaties this morning managing to car my bed with ease and not even tapping anything on the way out and in. If you want the best experience in sleep shopping and a store you can trust look no further than Sleep City in Tyler, TX on Broadway. Thank you everyone!

Is
Review №63

I love my two twin mattresses with all the extras! They are extremely comfortable while offering fantastic support! The cooling pillows are just the BEST! Dustin used his perfect professionalism to get me what I wanted at the price I needed to stay within. Ask for Dustin! He rocks!!!

Jo
Review №64

Came in after reading their reviews...and folks werent wrong. Worked with Michael who was very knowledgeable and patient with my family and I. He helped us find the perfect bed and worked out financing quickly. They whole staff was very friendly and patient, especially while my 4 year old tested every bed in the store. I will definitely be back any time a new bed is needed, and would suggest anyone in the market give them a try before buying elsewhere.

Ca
Review №65

Super great customer service. Great selection and great prices! Highly recommend!!

Ju
Review №66

Dustin was a great salesman! Made sure to show me several options to find the best fit. Great pricing was an added bonus! Highly recommended

Jo
Review №67

Drove 45 minutes to meet Shane about buying a bed. He was very helpful and knew exactly what we needed. I would recommend visiting Sleep City in Tyler for your next mattress purchase!!

ch
Review №68

Micheal was a huge help as we went into mattress shopping blindly. He helped us figure out what we needed. We left feeling like we got a great deal and confident that He will make sure we will love our purchase.

de
Review №69

Just purchased adjustable mattress from Sleep City Tyler. Customer service from Shane was great!! Best deal in town.

Sy
Review №70

Dustyn was amazing. Very thorough explanation And great sales tactics!! Great personality and asks a lot of questions to make sure you walk away with the bed that is best for your specific needs!!!

Da
Review №71

Justin was fantastic help! He answered all questions and got us the best deal! Will continue to shop with Sleep City!!

St
Review №72

Bought a split king from Shane and we received a wonderful deal. Saved almost $5000 from competition stores in Tyler. Thank you Shane!!!

St
Review №73

After two unfortunate experiences with a Casper order, Sleep City made buying a mattress easy for me. Shane was super helpful and offered me a great deal. Thank you for being so great to work with!

Jo
Review №74

My wife and I had a fantastic buying experience with Michael here at Sleep City. He did not rush us into finding a mattress. He took us around to all the different mattresses, letting us get a feel for each one. We were able to find our perfect mattress thanks to Michael. I would definitely recommend coming here if you are looking for a new mattress/bed. Don’t forget to ask for Michael!

ru
Review №75

Dustin is amazing! Very patient, energetic, and professional. Loved the whole experience! Offered a deal we could not refuse. Best prices hands down. Worth the drive from longview! Thanks Dustin!

AN
Review №76

So recently, me and the crew, Carmela, AJ and Meadow went down to Sleep City in Tyler, TX to see what it was all about. The guys, Shane, Michael, Dustin, Aaron, Arthur, Kel, Zach and Sandmahn were phenomenal! Carmela and I cant wait to go back to North Jersey to tell the crew and all of the family about the offer we couldnt refuse. Amazing prices and finance options. They even offered nationwide delivery for when we go to the mattresses!

Li
Review №77

Went there to get a new mattress due the the pillow top one I have is to soft. Michael was so helpful and help me understand the difference in mattresses. He was wonderful, I will be reccomending everyone I know. Will not shop anywhere else. Came out the store very satisfied.

Br
Review №78

Shane did an excellent job and I can’t wait to get the best sleep of my life!

An
Review №79

We had a great experience with our recent mattress purchase. Dustin is so knowledgeable and really explained everything before purchasing. He had a great personality!

Li
Review №80

Michael Adams at Sleep City in Tyler, Texas was truly a blessing for me. He answered my many questions with very knowledgeable replies. He was so easy to talk to and I felt very comfortable and not intimidated to ask him questions. I purchased just the right mattress for me!! I highly recommend this place of business!!

Ch
Review №81

April gave a great massage at the Louisiana state fair

Mo
Review №82

Great service very helpful and fast nice people

Mi
Review №83

Awesome customer service! A shout out to Michael, thank you very much. Family owned and operated. We bought a great split king mattress and base bundle. financing was simple, fast, and affordable. We got a great deal through the social media sales.

Je
Review №84

Michael, Shane and Aaron were the bomb dot com!…Same week delivery made this experience even BETTER!Thanks Guys!Jen H.Troup

Jo
Review №85

Went to get a new mattress and mike gave us the best customer service experience. He had us all over the store trying out different mattresses. He made sure we were happy with what we were getting. He and all of the other staff members will definitely take care of you.

Ra
Review №86

Go see mike at sleep city they were easy and fast to to do business with .. I will finally start having some real sleep he Hooked me up with a nice bed thanks ….I definitely will come back to do more business

Kr
Review №87

Shane and Aaron are awesome! So happy I shopped here after looking at Mattress Firm, such quality!

Ka
Review №88

10/10 would recommend heading to Sleep City and asking for Shane. We shopped all around town for a good deal and a great mattress, he was able to provide both of those for us! Very happy and satisfied with our experience today!

Da
Review №89

Salesman was extremely helpful and friendly. Answered all questions and concerns that we had. Would definitely recommend shopping at this place.

Sc
Review №90

We are so pleased with Michael assisting us in our purchase of a queen Mattress and adjustable base!Aaron with delivery was very helpful in getting us same delivery!! Highly recommend buying from them!!

Cr
Review №91

Worked w/ Dustin and Mike! Great store. Very professional. Hooked us up with a great setup. We got the split king w/ adjustable base. Can’t wait to get it home!!!

Jo
Review №92

Michael Adams provided a great experience. I had already been to a few stores with complications but when I met Michael I had a bed being delivered the next day within 30 minutes. Highly recommend this store if you’re looking for a new bed.

Ka
Review №93

Dustin was awesome. Help me quickly and I was well informed about the benefits of my purchase

Br
Review №94

Went in with daughter for her to get a mattress...we both ended up getting one. Dustin was extremely helpful and knowledgeable. Highly recommend.

Ma
Review №95

Shane helped us out and gave us a phenomenal deal. We had visited a few stores beforehand but he beat their deals even over multiple size differences and added on some free incentives. With the prices we chose to upgrade our personal room rather than just filling our guest room. It was a no brainer to take the deal, super satisfied customers here! 10/10 recommend.

Ha
Review №96

Great experience with sleep city Tyler. They have great deals and I got to meet tony soprano!!!!

Jo
Review №97

Michael was amazing and very professional with our queen mattress and adjustable base purchase!! Aaron was great to get us delivery same day!! Highly recommend buying from them!!

Ma
Review №98

Im so glad I went there. Customer service was great. Shane and Dustin were so helpful in getting what I need without hesitation. Service is very professional and the place is very well organized. Thanks again for meeting my mattress needs.

se
Review №99

Michael was great and helped us pick the best for us. Love this place.

Pe
Review №100

Awesome experience, world class customer service provided by Shane.

Information
21 Photos
100 Comments
5 Rating
  • Address:5625 S Broadway Ave, Tyler, TX 75703, United States
  • Site:http://sleepcitytx.com/
  • Phone:+1 903-747-8270
Categories
  • Mattress store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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