Thought it would have been a quick run in and out job, ended up being a lil late for my event..BUT they did a great job & the lil ole lady was very knowledgeable 💯🤟🏾

Extremely Slow Cashiers and they made me miss a very important meeting. It took them a hr for a oil change on q honda.

I went there to get a oil change and they didnt change my oil they added oil made it to much oil in my car and locked my model up and dont want to pay for it

Great quick service in and out in one hour four new tires

Theyre super nice and professional,prompt too!; I like it very much, thats why I keep going back!!!

I had a 2pm appt today during my lunch hour to get a new tire. When I walked in it took 15 minutes before I was waited on and then I spent 40 minutes walking around the store waiting to be called. When I went back to check on my car it had not even been taken inside to start work. The only response I received was from one of the service techs who said they didnt know I had an appointment! Really?!?!?!? I will not go back and will make sure none of my friends or family members do either

I came in (first one here, only car in the lot) to get ONE tire changed and ive been here for 2hrs and have been watching ppl come in and out and they still didnt start on the car til the last 30 mins, they shouldnt even get one star, but thats the lowest i can go

The crew of this shop is courteous, professional and skilled. Fast and high quality services. Highly recommended!

Bought tires from Wal-Mart online. I was going to have them installed at Wal-Mart Urbana. But the woman in charge of the auto center said they could not do it because it was to difficult to get the lug nuts off a Dodge. What? She claimed that it was an odd size. Ive never had an issue removing the lug nuts. She then told me there was nothing at all they could do. Then referred me to take my business to Farm and Fleet, which I did. Apparently they had no issues with my odd lug nuts.

We have had several great experiences with the Auto center this year. They seem to have the lowest prices and even though they were short staffed earlier this year, the employees have been friendly and helpful. The increase in staff recently has really reduced wait time.

Amazing service, helpful employees, especially the department manager was so helpful and problem solving oriented ... highly recommended

Took car in for oil change. 2 ahead of me,but, took almost 3 hours. Manager was nice enough to give me discount.

Pricing is better than the other tire centers but this location, the 3 times Ive been there, theyve anyways seemed completely unorganized, slow, once they broke one of the tire pressure sensors and had to send me to tires plus to get it fixed, the last time I was there they told me they didnt have time to get to me that day but they open 7am the next morning ..I was there at 7am sharp, waited till ten minutes after and still no one there. 2 star rating only because of price, Id rather pay more for better service.

Awful service and not helpful.

Great customer serverRick is a great helpful personGreat prices and offersTeam are professionalEverything is sharp and neat

Theyre unprofessional and lazy on top of highly untrained employees. The one who recommends certain tires is the same one who told me that the new tires go on back. No people thats not correct, the new tires always go on the front to lower your chances of having a blow out with your steering tires while going down the highway. Surprised they havent injured anyone yet. Dont get your tire needs from there!

Good service, maybe a little slow, but very busy. Everyth8ng was right and well done.

The broke the lugg bolt off of my car, then towed it to a repair shop, where the mechanic then drove it back to walmart (against policy) damaged my muffler and my gas tank to where I have to now pay out of pocket to fix both because they claim my muffler was dragging on the ground when I pulled up and that my tank already had a leak. I was in a week prior and only had an exhaust leak at the time. Do not let then take your vehicle to tire plus.

Karmen solves all problem. 5 stars

Nice staff just too busy.

Busy today, but great prices

Terrible customer service. They wont tell you how long you have to wait for the work to be done! Theres only one person at the service desk

Mechanic and manager stayed one hour past closing on a Sunday to finish getting a battery in my car.

Always has at least and an hour or more wait before they can even start with mine.

Tech never showed up for work and the assistant had a terrible attitude when I checked in.

They had it

As xq