Got the part I needed. Tyler was very helpful.

Really great workers,who are friendly!!! Kindness goes further than even knowledge of vehicles..

Great employees very helpful and try to get me best price as possible. And they know what there doing, as well.

Yep they had my part and cheaper than other stores locally

They had to order the part I needed, it was there the following morning. I like this location.

Amazing service and super helpful staff! The employee that helped my sister and I was very friendly and helped us get the exact headlight bulb that we needed, will definitely go here again when I need something for my car

Got light buld fir my ford focus. They also helped me change them...Very cool people

Would be better if they didnt act like mechanics.. they are cashiers.. if they knew how to work on the vehicles then they should go work in shop.. know your roll.. by far the worst parts house in the area. wouldnt even recommend this place to a democrat

Great place for car parts and accessories.

Fast service. Good advice. Thanks guys

Previously had bad experience with AutoZone, because those guys dont know anything about customer service. Since then i found this particular store of AAP, which i really like for following reasons:1) Staff. I have seen many store associates every time i go there and every time i have experienced friendly and knowledgeable service from them. Those guys are honest - dont try to up-sell you. They are helpful - you can ask whatever you want and they definitely know the answer. First visit they advised me on repairs - they even helped pulling the repair quotes from nearby places, so i decided to do repair on my own with parts purchased from them. Second visit - they helped me to install windshield water spray nozzle even if they dont have to do this repair. I keep coming here just because of customer service and this guys are nice to chat with.2) Inventory. I really like hassle free drive and buy experience. They have everything for my 1998 Toyota in stock. Prices are the same or even cheaper than everywhere but i dont have to wait for online delivery.3) Price. Most of the time they are competitive and cheaper than others. Sometimes it is the same as others.4) Location. It is close to me so i like visiting this place.Look no further for you car parts. Recommended place! But all of this relevant to this particular Urbana location - i have no idea about other places since i didnt visit them.

Just like all automotive parts stores as soon as you walk in they bug you if you need help. Let people walk around and browse, Im sure if I need help I know where the front counter is. Some of the workers are nice, helpful, and knows their stuff, but most rely on the computer and have an attitude.

In and out quickly with the part I needed

Got a 25% discount from reserving my part (car battery) online. Website was easy to navigate too. Went in to get the battery and they installed it for free even in poor weather. The employees were very friendly, helpful and professional. I would definitely go back again in the future!

Always extremely helpful when I need error codes checked or repair parts.

The staff is knowledgable and friendly. You can ask them any questions about cars. And they are passionate. Its better to check the availability and price online first before going there.

Got a part delivered from another store. It was fast and easy. The lady Michelle was great. She helped with my order.

Helpful staff, good location (near Schnucks Urbana)

New car battery installed on the spot customer service was awesome

They were friendly, but didnt help put in a battery that literally took 5 minutes for a person to do at the west Champaign store. Dont go here it you expect any help.

Didnt go in the store this show up my and like know why.

Excellent customer service! Helped me replace a very difficult part and was extremely friendly! Definitely recommending to those in the area needing assistance or maintenance with their vehicles.

Its nice place to visit every body was friendly and helpful

Easy to find what I looking for customer service real good

Very nice people who work here!!

Helpful employees!

My favorite place for all things automotive. Helpful staff will install wipers, batteries, etc.

Quick and easy battery replacement - I even got to work on time!

I asked about a product and the guy that helped me was very helpful.

Excellent service. I highly recommend it.

Deante was awesome!!! Had a really bad experience at the advanced auto in Champaign off of prospect and Deante helped solve our problems and get us the parts we needed to get us on our way. Awesome customer service Deante!! We appreciate it.

Knowledgable and helpful staff. When there are 2 or 3 people in the store, be prepared to wait 10min to get help tho. Also, their prices arent bad but they dont even come close to being as cheap as amazon.

They know their stuff all u gotta do is go in ask for help and u will be out of there in like 5-10 mins

You got a nice clearance sale

Love! Always my go to place!

I have always had the best service from these guys ! And they usually have what i need. 😋

Customer service was great! I got everything I needed.

Had what I needed. Cashier wasnt super friendly but wasnt rude at all. Everyone has those days.

Always knowledgable and has my parts

Way over priced on their oil

These guys (and gal) go above and beyond to help.

Great customer service.

Typical Advance Auto. Long wait time for help

Very friendly, carried out parts to vehicle in the rain.

They know what there doing

Very helpful.

We did this already

Awesome service

Wife bought parts there

Fairly quick, helpful

I like the customer service

Knowledgeable staff

Excellent service