The gentleman that is there in the morning is not a very pleasant person. He might be the owner and if he is then that would explain why theres not a lot of items in the store. The place looked a little empty but other than those little things I left a happy customer and was satisfied with the outcome.

Every time I’ve been they have always payed out higher then other pawn shops manager is a wonderful man always smiling and friendly

I’ve gone hear multiple times and sold and pawned a lot of electronics with them always had great service,came in today to sell a blue ray DVD player and a blue ray movie,waited in line for about 10 minutes for the lady to ring out a customer who brought in an Xbox and an Apple Watch, then I step up and ask if I could sell my items and she reply’s we don’t take movies(signs all over the store giving prices for blue day movies and their bulk deals)so I ask well what about the blue ray player she looks at it for about two seconds doesn’t look up value or anything like everyone before her odes when I go there and says ten bucks.while I waiting I noticed a blue ray player like it mine a little bigger on their shelf for 89.99, will not be returning until the staff is better cause wow.

I just left and the little black guy was awesome really nice respectful and beautiful smile I will recommend this place to everyone I know

Great customer service. A diverse staff that tries to get you what you seek in good faith. I would recommend them anytime.

Brian and Brandon were great! I showed up at 7p and they graciously let me come in and do business. I’ve been a repeat customer for years and will keep coming back! Best PAWN in town!!

Have never had a problem till these past couple days, when the manager Brian or brandon told me one thing and when showing up change the whole story to something else. Specially when I was trying to pawn a computer that I bought from the pawn store itself. Manager was very rude and tried to use a phone charger to charge a computer. Smh

Worst customer service ever. Will not be doing business here again.**Update**I had to come back and pick up my purchase. Still a little wait but the staff member was very polite and helpful. Same guy from initial visit a month ago.

I came in on or around the 24th of May to trade in an old laptop and find some sort of a desktop for my growing writing business. Tony, one of the newer guys there, was INCREDIBLY helpful. He answered all of my questions and made it easy to find exactly what I was looking for. He ever helped me find the right cables for the desktop when, after initially leaving, I discovered I came home with the cords for a different HP desktop. Appreciate the level of hospitality, professionalism, and A-1 service I was provided with. Best pawn shop team in all of Champaign-Urbana! I WILL be back!

Awesome people if your lucky at the right time you might get to see some hardcore pawn action LIVE!!!!

This place is full of righteousness. I went there for the first time and was upset I didn’t even know about this place sooner, great customer service, friendly atmosphere, very reasonable and competitive concept. Keep up the good work guy’s.

I just luv this place... very helpful n reasonable prices

Great atmosphere!!Very helpful.

I called up there to ask if they have a subwoofer box and she had said she couldnt hear me so I spoke up louder and she said you dont have to shout at me and no we done and hung up. Thats Very disrespectful. I will never go there again.

A Wonderful place to go to get GOOD DEALS On Jewelry! THANKS!

I got exactly what i came ther for at a very resonable price! The help was better than most of the businesses i have visited! Will be back in time to aquire more merchandise for sure! Thank uou pawn king!

They did me a great service by helping with super fair prices on the loan I was looking for. Skye my associate and Brian the manager in store were excellent! Very friendly, knowledgeable, and thorough. I highly recommend!

On several occasions I have been in, and Skye who works there is the one I will only deal with. Super positive attitude, sweet, nice smile, generally very knowledgeable. Ive gotten some great deals at this place, I do automotive mechanical work on the side and have saved a lot of money on professional grade tools and car audio equipment as well. Good selection of movies too!

Ayyye Pawn King is where its at & Miss Gloria is that Pawn queen honeyyy 👸🏾 I was ina real bind before I came and they graciously did everything what they could for me ! They offered fair prices, stayed professional, but made me feel right at home at the same time ♡ and I might or might not have already been there twice in 24 hrs 😘

Great Service! i would give this 1000000/10

Found a stolen tool of my company here at Pawn King. They made me buy it back so they made a profit. Refusing my offer to pay them what they had into it. They then proceeded to tell me a business owner myself, how profit was important and they needed to be able to make a profit. I explained that being a business owner myself also means doing the right thing regardless of profit. Plus that the head manager was extremely rude.

I stopped in to Pawn King and Skye helped me find what I needed. If your looking for good customer service and good deals stop in and see her. It’s always an absolute joy to have her help!

Ive always had a great experience at Pawn King. Every employee is knowledgeable and eager to help. The manager made my day today. She really knows her customers. I will recommend Pawn King to anyone needing extra cash or looking for a good deal.

I have used this shop a few times and always had a wonderful experience, and great music while waiting if/or when I had had to! Thank you for your great services!

Very courteous and prompt customer service

I just called to ask a few questions in the gym come in the answer the phone was extremely nice and helpful unfortunately I did not catch his name but I would like to say thank you for you guys having such great customer service even over the phone

I have been coming to this place for years and have seen employees come and go. The last few times I’ve been there Sky has been extra friendly and professional. Her presence makes you want to stay and shop for more. I was very pleased with my service today.

Pawn King has always made it easy and stress free to pawn items. The staff is always welcoming and friendly. Thanks guys.. keep up the great work!!

Great customer service and getting my needs met to the best of their abilites and for that I truly appreciate the business and this will not be my first and last visit, this will open doors to many visits in the near future‼️❤️💯

I want to thank gloria and Brian, for there excellent service, I came in and they both where outstanding to meeting my needs, and I was able to get exactly what I was looking for. Very friendly, helpful thank you guys. Keep up the good work, I be back again.

Always get A+ service when I have been in store. Get the best price for your item any day of the week!

The staff is always very helpful!

Yah,I needed a little ca$h to get me through till check day and got something in for a small pawn and preato I had cash shortly and back on the road quick thanks to her people.

Great place. Great people working there.Good products at fair prices.

I give Brain 5 stars he goes over and beyond to do his best to make things right and he is a great guy.Pawn King is very lucky to have a employee like Brain!!

Bought a Wii U here for an amazing price. There was a lady with red hair and glasses that works here and was super generous. Very friendly!

Love doing business with pawn king very professional and friendly

Spectacular service with a smile and polite attitude!!! If u ever have a problem with a person at this establishment, it’s most likely u just being rude... these employees are top notch!!

Bianca was really great to work with. I recently purchased some really nice jewelry from her and had a great experience! I would recommend Pawn King to anyone!

Shout out to Gloria very professional, charming customer service, greets customers, and puts smiles on their face. Definitely an employee to remember and recommend for future promotions

I often use pawn king the staff is friendly and helpful. The store is always clean and easy to find what you want I would highly recommend Pawn King.

They employees are very nice and very helpful I would highly recommend them to anyone.. Ask for Bryon he is the best..

Brian was awesome gave me more than i was expecting, was professional and friendly. Will definitely be back

Nothing more than a Second Hand Best BuyI needed to sell things to pay for bills and went to a pawn shop, logical enough right?But no! All they wanted was electronics!Come off it mate! Youre not a pawn shop, youre an overrated radio shack with a bowtie

Very friendly and understanding as well as theyre employees!!!! Thank you pawn king

I LOVE THIS PLACE HANDS DOWN! THE STAFF IS ALWAYS GREAT AND I RECOMMEND PAWN KING TO EVERYONE!!!

They gave me the best service ever!!! The sister helped me to purchase my engagement ring in less than 10 minutes that’s what I call customer service!!!

Javona and her staff were so friendly and helpful. Not once did I feel rushed or unwelcomed. I will recommend this place to everyone. Thanks so much!

Super friendly as always and I asked about a vr set that they didnt even have out and proof by some sort of cells magic it just appeared and that just made my day

Very friendly staff and knowledgeable. Will recommend to friends and family. Thank you all for great service.

Bianca was so very helpful. The absolute best and surprisingly knowledgeable of jewelry and other items. I highly recommend the store.

Everything here is too expensive, I bought a calculator here for more then what it costs on amazon. Selection is somewhat poor but customer service was decent.

Great selection. Great customer service.

I love this place. Been coming here since they opened in Urbana. Great customer service. Always friendly and helpful. I would recommend that you come here first. Best in town!!!! Always pleased with the service I receive when I come here. Once again, great customer service. Staff is always helpful and friendly. Will never go to any other pawn shop. 🙂

Everybody in there is excellent Good Customer services I love pawn king always will go there

They had really nice music, an the customer service was awesome I will go again to do business.

I’ve never received anything other than courteous service whenever I visit this establishment. The crew are always professional and friendly

Always friendly! Great staff!

Offered me a good amount for my jewelry and had great customer service

Very nice, helpful staff. Great selection and nice place to visit, theyre willing to help you when others wont

Real friendly helpful service. Evertime I go in to pay on layaway I buy something else. Highly recommend shopping hear first.

Javona is the bomb.com. No better manager. No competition in town at all. No contest. Always satisfied leaving there.

The staff is friendly and professional I would recommend people to stop by and shop prices are very reasonable

I love this place of business. They are efficient and They are always friendly no matter the time of day!

Dont go to this store this is not fair business i use to love this place blindly but from today its just infatuation this is no good,, I purchased a video game for my 5 years old son and he like it cause he is small boy but the problem he dont know how to use it so i return in a day and they told its refund,,, but after a month i got bill from amex the transaction is still showing its not refund tho && its not a problem for me it happen in a business due to some transaction network it happen i understand that,,, but i visit to store with the actual receipt and all transactions they ask me for time, time for what?I have all proof and all receipt and cr card transactions as well so time for what they need to apologize and give me refund in store after all correctdocument even they have a mistake but they are not ready for that they need time woowww thanks for your 0 star customer service i will never go this store again and i will pass this to all my friend as well !!!!!!!

My visit to pawn king on university Avenue in urban this morning was a very pleasant and enjoyable visit .....thanks to the young woman who waited on me ( Bianca) she was very patient and kind...I would definitely return

Bianca works here and has always been good to me. Great service from all!

Bianca was a great help! she helped me find my tv to go in my living room of my new home thank you 😊

They always come in handy when you low on cash n they will give you the best price as possible

Javona has excellent customer service. Staff is great and friendly

Javona gave me excellent service. Everytime Ive been in Ive had great service and very nice service.

Great selection and amazing deals,along with friendly staff.

Bianca was really nice I would recommend friend to come see her she good customer service

Awesome staff Skye was great help me with my every need pawn king is the place to go

LOOK IM FROM CHAMPAIGN OKAY.PAWN KING IS THE BEST PAWN SHOP IN TOWN HANDS DOWN. GO CHECK IT OUT GREAT DEALS EVERYDAY !!!!! I’ve bought a few TVs & games systems from them and the items are great quality

Bianca has great customer service I can’t wait to come back

I have been a customer for about 3 years and I always have a good experience. Great prices! The manager Javona and the staff are friendly and I will continue to do business with them.

Javona is the best she is so polite and friendly. Excellent customer service

Skye is very coolGood customer service.

Javona is great! I love this shop! Best in town!

Javona was really nice and sweet and she is a great employee with manners

I had to put 5 stars cause they show those reviews first. I came in there earlier this week and the manger javona was rude and had a smart mouth and honestly dont see how is she even the manger. ive been coming here for years to buy jewelry and sadly i will not return.

Javona is amazing she knows her customers and goes above and beyond 100% to please them

I love this pawn shop my husband purchased my first engagement ring that he proposed to me with from the store and then when I lost that ring from us moving my husband turned around and went back to pranking and thanks to the awesome general manager there she helped him find me a beautiful wedding band and wedding ring I fully appreciate it because I love my ring so much and she also is very skilled with computers and Ive always had problems with my computers and shes always been there to help I love this place Pawn King is awesome theyre very affordable and theyre very nice and even though they are the people that work there the general manager and assistant manager theyre very helpful very hard-working and driven they get the job done

Nice people. Prices across the board. Sometimes willing to negotiate.

Best pawn shop in town! Great service!!

Bianca was really helpful with helping me find a tool for my project.

We bought a PlayStation game well it didnt have the game in it when we went back to get the game they told us we only had 24 hours to bring it back

Skye and javona have been great to me!! Pawn king is the best in town!

They are good people and they work with you.

Very considerate staff

This establishment consists of a very patient, respectful, friendly and attentive staff. They know me by name as soon as I walk in and they have a wide array of products to choose from. (Always good music playing in the background as well)

Javona really came through with some great customer service, really made my visit efficient, and worth the travel. 10/10!

Jacobs and Rodney helped me out to my satisfaction I give ten stars

Skye is a good sale sales person I just want let it be known

Sometimes the wait is unbearable, but for the most part the service is fantastic! Recommend them ...

Cheerful friendly staff, great selection, amazing deals. Shop here before any retail store for electronics.

Javona was very friendly and helpful. Highly recommend this place for a good purchase if you’re looking to save.

Friendly staff, nice business Highly recommended

Javona was an amazing help today Im very thankful and grateful for experience today