Ugh, they cuss too much, listen to trap music all day and dont have knowledge on their products except one guy and I cant think of his name. He was great. Stocky white dude. He was great but everyone else succcks!
Ashley (One of the managers) is absolutely amazing! She went above and beyond didn’t make me feel uncomfortable or scared! Unlike car dealerships, she is the epitome of honesty and a genuine leader. The Lady deserves a raise for her hard work and patience! Again, thank you Ashley! Autozone is lucky to have her!
Omg I was traveling from Tallahassee to Ohio and my engine light came on and I went in and they immediately helped me out. Fixed my car and I was on the go! Not only did they fix my car with ease but they were so friendly and genuine! Thank you everyone.
People were helpful, even called the other store to see if they had item in stocks for me, other store had it waiting for me when I got there!
Best auto store in valdosta. The store manager himself came to help me put a piece in my car
Great for diversity lots of auto and trucks stuff
The employees were very helpful and made sure that I did not have to wait in line to check out. They also seem to follow CDC guidelines even though many of their customers did not.
Most exceptional customers service I have every received.... HIGHLY HIGHLY RECOMMENDED ‼️‼️Mr.Marcus Gager the store manager was very very nice and hilarious, happily took care of me and my needs.
The store employee who helped fixed my turn signal was very helpful, polite and very patient. Wish I knew his name because Autozone needs more employees like that.
I was in a very bad position today that could have ruined my night and/or week. My power steering pump went out on my car so I pulled over to the n Ashley auto zone where I met a fantastic woman. She was able to get me my parts and find me a mechanic. Mind you it’s almost 8 pm. I’m now back on the rode and so grateful for her. Shout out to Johanna Mars thank you so much.
Great Fast Service ! Helped me remove & replace my battery. Technician was very knowledgeable.
Walter was extremely helpful with my headlight problem. He explained to us why he thought it was not the part we said it was so I bought the part he suggested. Put it on my truck and havent had any issues again! It helps tremendously when the employees are very knowledgeable about the products! Thanks again Walter!
I enjoy my visit at the store 413 the store manager is very friendly and HELPFUL every time I come in
Nice and very very helpful cause i appreciate them help getting the hood of my car opened
They are really helpful and friendly!!
Bring JOHNNY BACK, theres no organization in the store on Ashley Street Valdosta Georgia. The female Latino manager is extremely rude and disorganized.
Always my go to fast friendly service part at a good price.
Went to this store for a warranty battery replacement and Jeremy helped me. He went above and beyond during the replacement. Professional and courteous. Thank you, Jeremy! This isnt the closest store to my house, but its the one Ill go to from now on.
Excellent customer service
Excellent service, definitely will return, little busier then normal, but over all good experience.
Store manager gave me whole attitude because i wanted a males help with checking out my car. But other employees were super helpful.
One parts store is as good as another. Penny Pinchers call around for the best price.
The manager was very helpful and the staff was very helpful also I love Auto zone thats my favorite part store.rating10
Shoutouts to Johanna the Boss lady!!! Took care of me. She and her employees made sure I was good literally!!!! Helped me from the start to the end.
They will help you as much as they can with finding deals on prices.
I sent my young daughter (20) to get a battery check. The dealer tried to sell her a new one. However I knew Auto Zone would check it and install it for less. They did not try to make her buy a new one. The told her it needed a charge. We drove it o. I-75 for a while. Then I went with her to to be checked again. They were friendly and showed us that it was good. I thanked them for taking care of my baby. Then I bought jumper cables in order to support the business that always looks out for women. I have gone to Autozone many times over the years because they always offer to install a battery, install headlights, or assist me without being pushy or disrespectful.
Dont waist your time going here,, they cant check for nothing and on top of that; theres never any parts on the shelves. HAD to go to Orielys thats across the street and they had everything I needed.
Helpful staff.
They usually have our part in stock if not they order it, fast delivery. Free tool rental and the machine that tells us whats wrong with our jeep are a plus too. Usually cheeper than the other guys too. And i know this because ive gotten alot practice with DIY auto repairs lately.
This store saved me a little over $200 just by answering some questions and explaining things. This will be the only place I go for parts. Excellent customer service. Thanks.
Great place to buy just about any part for a vehicle. Great customer service with smiles and willingness to help you.
Great place to find parts for your vehicle
Was at orielys . Across the street . Google got it wrong.
A pretty good location. Nice staff, decent layout. Sometimes an extended wait for help but they are actually helping other customers so its not frustrating. They do usually have the best rental tools at this store though. All in all pretty satisfied with this location
Absolutely the most helpful and kind auto parts store I have ever been too. They worked with me through some major problems while traveling through town.
The associate that helped me was awesome!! He knew what I needed and explained everything clearly.
Joanna is a great help when it comes to service
Helpful staff and clean store great prices
Stupid help and just plain ignorant.
It was a great experience.
Great 👍
Very friendly and good service staff
Great customer service. Thank you
Great service and great employees.
Good customer service in a timely manner
Hey! Go see Greg Small at Bemiss Road location. They offer military discounts and if you call ahead, they can put the part on hold for you. He is one of our business partners. Tell him Matthew sent you.
Joanne was amazing I went there and got my radiator fixed the same day with no problems or complications. Definitely recommend the auto on Ashley st in Valdosta, Ga
Very Helpful
Did not have any issue while..
Great customer service! The store manger has this store looking great!!! Thank you Ms Johanna
Wow. The staff at this auto zone is really nice. They really try to help you and are not lazy to go the extra mile to get you what you need. Great job guys.
Ask for Mike Carver. He totally took care of me from start to finish. I needed a battery for my car, and he got me the best one and then put it in. He obviously knew what he was doing; sometimes you get with someone that knows less than you do. He even offered to let me and my daughter stay inside with the A/C while he put the new battery in. Totally satisfied with my experience!
Good on spark plugs.
Joe was extremely helpful. My family had our altinator go out on our way home we were able to change it in the parking lot and get back on the road for a 12 hour drive north. Thanks Joe.
Very Helpful and Curious
Very nice employees very helpful
Johanna and the customer service team on Ashley st in valdosta ga have been very helpful to me.. they helped me over 3 months on finding the correct transmission and transfer case for my truck..even when I didnt have the correct part numbers and other details they were very kind and patient with me..over the last six years I have been in valdosta they have been best autozone in town for me
Great Customer Customer!
Absolutely love this store. The store manager, Mike, is the best. So helpful and always willing to lend a hand or advice, as well as his entire staff.
Awesome staff
Didnt have what I needed.
Nice people
I had needed help with my transmission fluid. The younger guy with the longer hair was very nice and helped me out regardless of the fact that it was 9:00 at night and super hot. He even put the fluid in for me
Great for auto parts
The team and their customer service at the Ashley st. location was superb. Mr.Greg was very helpful and willing to lend a hand or advice, as well as his entire staff.
I love the service I get at the zone fast and friendly.Ray is the best........
Great customer service . I wish I had name of lady who waited on me and put in my battery . She said she had been working there 4 weeks . She was extremely nice .
Employee went above and beyond to help me...single senior woman from out of town
Quick to serve, very helpful, give you plenty of information about your vehicle and always have the parts you need. Love shopping there.
Always great service.
Great place to go for questions about Auto Parts, at lease the one on the South side never had a problem friendly and respectful to their CUSTOMERS...
Great customer service and friendly employees.Thanks
Very friendly and knowledgeable employees who were patient and although simplifying the issue was though and stright forward.
Good auto parts store, decent prices on most of their items and if its not in stock they can usually have by the next morning..
Clean store, great staff.
Awful customer service and sold me wrong part
Good signage, easy to find what we needed. Staff was very helpful.
Was skipped over while in line as I waited to have codes pulled. Brake, anti skid, and anti lock lights were illuminated. Worker asked what year my Mustang was. I drive a Z28. No answers from them as to what was going on with my car.
Very helpful staff prices are reasonable everything is usually in stock
The associate that helped me was extremely knowledgeable and nice.
Good service but have to order a lot of parts
Nice people, helped make selection easy.
Always friendly employees and great experience.
Way more better than advance Auto parts
Great prices for the parts staff helpful
Good prices. I love the no hassle returns.
Love these knowledgeable folks here.
Great prices
The manager CReon was so incredibly nice, knowledgeable and helpful. Seriously give that guy a raise!!!
Very knowledgeable staff a quick in an out visit.
Friendly helpful guys, see them for all your auto needs.
It was great no problem great peoples
Currently in the store. The associates arent interested in helping or appearantly, refunding my money for a as I got skipped in line for a guy with air fresheners. Very disappointing to say the least.
Normally have what I need, if not and you get there early enough, can get the same day or next morning.
Very helpful manager he was friendly to customers
Always great going here, staff is great!
Incredibly slow service.
The staff at this location are awesome!
Very knowledgeable and,helpful on finding needed parts