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Extra Space Storage
1415 Baytree Rd, Valdosta, GA 31602, United States
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Extra Space Storage
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an
Review №1

We were struggling with what to do with our household goods while house hunting and came to look at extra space storage. Kody was amazing in showing us different unit options, sizes, rates, and answered all of our questions. He was extremely helpful and I would definitely recommend working with him and this facility.

em
Review №2

HE WAS AMAZING. My mother always asks a million questions and he was very patient and helpful throughout the process. He is an amazing customer service worker and a very friendly guy!

Em
Review №3

Nice clean and new facility. I appreciated their customer service and they even allowed me to extend our rental for a few days into the next month at a pro rated amount instead of having to pay whole new month which I really appreciated. They did not have very many dollies to use which made some of our moving in and out inconvenient. Our biggest complaint was that the second garage door in the drive through covered area was broken so they covered area would fill with cars and no one would be able to get out. Im assuming it hasnt been fixed because they are waiting on parts or labor or something but we were there for a little over a month and it was never fixed.

Ri
Review №4

Very nice facility with great prices. Darius was very helpful and answered any questions that we had. I wish the elevator was a little bigger but we managed to squeeze a couch in.

To
Review №5

I ve never rented out a storage space before which made me nervous, the website gives out great information for first time purchasers, and everything you need to know is on the website. Terrance is a great teacher when it comes to showing you around the space and helping you picked out the right size for you. This was such a easy process and the prices are not bad either. I was lucky enough to get a unit on the 2nd floor cause business is popping at Extra Space Storage. I am not worry about any of my belongings getting stolen because they have a security system as well.

T.
Review №6

Great experience. Showed us around the facility and got us comfortable with getting in and out. Looking for to renting a unit! Thanks Cody!

Er
Review №7

Terrance was delightful made sure I picked the best option for my storage unit very customer friendly if there was a Terrance every where I went I would always want the interaction this guy here needs a raise thanks again TJ

Ni
Review №8

Kody was extremely helpful during my move into my storage unit! He assisted me with my lock and reminded me about my payments personally! I recommend him to anyone considering using this Extra Space Storage location!

Sh
Review №9

Exit bay door has been down for over a month, carts few and far between, plus only been once when the fans were turned on all during June/ July. Manager shut exit bay door on us 15 mins before closing. And the fans in bay area are rarely on. Over priced for the inoperable features.

Br
Review №10

Beyond the most excellent service I have ever had at a storage facility.. Kody was amazing!!!!

Ki
Review №11

Terrence *TJ* was awesome very informative and took extra care of meeting all my needs and made all the last minute changes I needed to make I was very impressed with the customer service skills as moving can get frustrating he made the whole experience pleasant

Sh
Review №12

TJ and Cody made the whole transition smooth, quick and easy. Would definitely recommend the team for your storage needs.

Co
Review №13

Terrence (Tj) was very helpful as well professional. I will recommend this storage to anyone in need as well say, Give him a raise ( lol ) .

Sa
Review №14

Cody and TJ were absolutely amazing!!! They were extremely informative and helpful with my family’s transition from Valdosta GA to TX. I would highly recommend them to anyone looking for a great price especially military families like ours. ☺️

As
Review №15

TJ is awesome!! The whole experience was very professional! 10/10 recommend!

Em
Review №16

Kody was extremely helpful both over the phone and in person. He explained everything and answered all of my questions. He was very willing to work with our situation. We felt very relieved to have a knowledgeable representative on sight to assist us.

Co
Review №17

Thank you TJ for Great customer service and working your magic with helping me get a storage unit. Made a stressful situation such a breeze for me with this being my time getting a storage unit.

Br
Review №18

TJ is awesome! He took time to show me multiple units and made sure I had the correct size storage unit for my needs. He made the whole rental experience quick and easy for me. Couldn’t be happier!

Jo
Review №19

I love the convenience of this place. Temperature control was a must for me. It has it perfectly. Love the lighting, it keeps me from feeling like I m in a dungeon. Thank you so much for providing those carts.....a life saver. Wish I had gotten a bigger unit...Ugh!!!......Security!!!, yes..yes...!!

Sa
Review №20

Great customer service. Cody was very polite and very helpful. Very clean facility.

Qi
Review №21

TJ is fast and professional with a very nice speaking voice.

Ca
Review №22

Needed rental space for a short time move from dorm to apartment. Cody was so great to work with and made a potentially stressful task easy.

Co
Review №23

Terrible experience, honestly would not recommend honestly. Not enough cart and space to get around is awful or your in someone elses way. Honestly take the time and look around bc this place was awful!!!

An
Review №24

TJ did an amazing job!!! He really went the extra mile to help make our transition easy. He was very courteous and very professional. If I could give him more stars I would. He was a 10!!! Thank you so much TJ, we truly appreciate your help!

Le
Review №25

Storage Was Very Good Quality! Air Conditioned & Easy To Access. However The Halls Were Pretty Narrow & You May Get A Unit On The 2nd Or 3rd Floor. So Far Management Is Great & Down To Earth! Highly Recommended.

Ch
Review №26

The process of reserving a space was so easy thanks to TJ. He is very professional and helpful and I would recommend him or extra space to anyone.

Te
Review №27

I received great customer service when I spoke with a representative from the toll free number and they gave me the fantastic option of reserving a unit for week at the promotional rate that is currently being offered with no money down or card on file needed! Then when I went in store, I was assisted by the assistant store manager Darius Dixon and he too displayed wonderful customer service. He took the time to show me a preview of different unit sizes and was very patient while answering any questions I had. The unit was clean and the service overall was awesome, I would definitely recommend this facility to anyone!

Jo
Review №28

Showed us the units, explained the sizes, help us pick the best size for us. Also helped us get a unit near the elevators! How awesome is that! Very friendly and professional I will come back if ever needed.

Bo
Review №29

Very, very courteous staff! The manager Kody was extremely nice and helpful!

Sy
Review №30

Staff was very friendly, and has good rates! I would definitely recommend.

Ay
Review №31

TJ is the best we was very nice and helpful with find the right unit for me . Thank you

Da
Review №32

Great facility. managers are awesome!!!

Sh
Review №33

So glad I came here. After having a rough start to my day, Tj was a breath of fresh air!! He was awesome! He was helpful, very pleasant to interact with and made the process extremely easy! Would definitely recommend!!

Mo
Review №34

Both Kody and TJ did a wonderful job in assisting me this week in getting a storage locker.

Le
Review №35

TJ really helped us and made our process as smooth as possible. He was very professional and courteous. The place is very clean and well kept. I will definitely be recommending to everyone we know!

Sh
Review №36

Love this place great deal on storage

Ha
Review №37

The man we had helping us was amazing and made the leasing process so easy!! We will definitely request him again when we use this facility again!

Vi
Review №38

TJ here on Bayreuth was very responsive to our needs and knowledgeable on all aspects of what we needed. He was very quick processing our paperwork and giving us our units. Definitely General Manager material in the making!

Ki
Review №39

The only storage I advise people to use.

Pa
Review №40

TJ was absolutely fantastic he was very knowledgeable of his work. He explained everything clearly and has a great personality towards his customers. I Would definitely say he is an asset to your company.Patice

KI
Review №41

TJ was excellent. He showed so much compassion to my circumstances and took the time to show me how to work everything. I enjoyed the conversation TJ. Thanks again.

Ja
Review №42

TJ was great!! He showed us around, gave us his expert opinion on sizes needed and even entertained us wotj conversation while we waited for things to get typed in! Great service! Thank you!

A'
Review №43

They are very military friendly and helped me with all of my needs! It was last minute too! When they say the first month is free (outside of Admin fees), they mean it! Great and friendly Reps for sure!!!

Ch
Review №44

A thoroughly painless and satisfying procedure to rent this facility. Polite staff, clean and secure storage and excellent access with decent security. Locks, insurance etc all readily available and a proper written contract.

Ch
Review №45

Ask for Cody! He gave me a good hookup for a storage locker.

Ki
Review №46

Manager Kody Morales provided us with very courteous and informative service. He was very thorough, extremely professional and kind, and provided wonderful reasonable service.

Br
Review №47

Kody was awesome 😎

Al
Review №48

Darius was absolutely amazing. We called the morning of our move, everything was done over the phone and when we arrived, Darius remembered my name, showed us our space and told us if the space wasn’t big enough he would accommodate our request. The space is very clean with elevators for an easy move. Highly recommend

NG
Review №49

This is a very clean establishment. Friendly services and the prices are reasonable. Smiles and Professional is my description of the employees at this location . Thank You for being so patient, balance and caring... With Great Customer Service.Mrs. Walker

T
Review №50

Great and easy. Came in after immediately getting here was able to get a unit. Friendly staff, Clean

Ry
Review №51

It was great! He was super friendly and the process was simple! Thanks for not price gouging me!!!

Sh
Review №52

Great experience staff is friendly lovely!

Ri
Review №53

Facility is very clean and well maintained. Would recommend if you are looking for a storage facility.

Sh
Review №54

Storage is nice and clean. Great prices and exceptional customer service! No regrets at all. Would recommend to anyone.

Ja
Review №55

If you’re looking for a clean facility, wonderful customer service, and the satisfaction of knowing that your belongings will be kept safely stored in the storage you have bought. Extra space is the place! My fiancée and I were moving into our new apartment and we just so happened to give them a try, before we stepped into the facility the door was held open for us with smiles from the store’s assistant manager Darius Dixon. He help us with every step of the way! I’m sure that the other staff is just as good, but Darius showed enthusiasm, he held conversation and made us feel welcomed all the way to the time we left. We we’re so comfortable having our stuff there we didn’t want it to end! The prices for each unit are reasonable and they work with you as much as possible. If we’re ever needing to store things again, I wouldn’t want any other place in Valdosta Ga, but Extra Space Storage on Baytree Rd. Thank you all for this wonderful experience and the easiest transition of moving I could possibly have. Once again I wanna of course thank Darius again for making every encounter phenomenal. Ask for him he’ll make sure you straight!

Ta
Review №56

The facility was so clean and neat and the staff Kody was very helpful and answered any questions I had!

Br
Review №57

The facility is very clean and very well maintained. The folks here are awesome to work and super professional. Great place

Lu
Review №58

👍🏼great facility and very clean!

T
Review №59

They seem to have a lot of trouble with the bay doors, front and back. This makes getting things in and out difficult. In spite of this, they increased rent.

Al
Review №60

Great customer service! Clear instructions on how to access unit! I will rent again if needed!

De
Review №61

Very courteous and helpful, very thoroughAwesome clean, very nice storage areas.

Sh
Review №62

Darius, by far one of the most remarkable persons to work with during my process of renting a storage unit. He was professional, prompt, and polite. He was able to answer all my questions with no hesitation.

As
Review №63

I went in to get some rates and see some units and Kody was super helpful. He filled out rates for multiple sizes and showed me three different units. He explained how to get in and out of the building and showed me all of the packing supplies offered. I will definitely be storing my items here!

Ke
Review №64

The facility is extremely clean and the staff are kind and helpful. The store manager Kody showed me where my unit was and helped me with the new lock. I would absolutely recommend this storage company!

Ti
Review №65

My experience was great! Darius did a super job in making sure I received the appropriate square footage of storage. Will used this storage facility again.

Jo
Review №66

Very clean, very nice storage!

Ch
Review №67

Darius was extremely helpful. He was respectful, it was my first time at a storage place he made our visit as smooth as could be. 10/10 recommend doing business with Extra Space Storage moving forward.

Ki
Review №68

I had a great experience! I was on my way to another storage area & I stumbled upon this one. She found me a better rate & made sure that I had enough space to put all my belongings in. She also made sure that I had an automatic draft because I am about to go into the military. She was very pleasant & the man she was training was also very nice. I highly recommend you to come here & get your storage because their customer service is awesome !!!

To
Review №69

At first the price put me off but after going through the process and loading up my unit definitely worth it!

To
Review №70

Cody was very helpful getting everything set up, facility is very nice and well equipped for ou4 needs

Ma
Review №71

Darius and Cody were very helpful in getting me the storage unit that I needed. Very professional and courteous. A very clean location. Thank you very much.

Ri
Review №72

My experience was great. Friendly and respectful. Thanks Darius for your patience and help.😀

G
Review №73

Great Service Clean Facility!

Wy
Review №74

Just got a lease here today for two units while I’m going to be away for a few months. TJ was a HUGE help. He showed me both of my units and made the process very easy and simple. For a climate controlled indoor storage unit, prices are unbeatable. I also feel my things are more secure than other storage facilities around here. Highly recommend this place for your storage needs!

ca
Review №75

Very professional and helped answer all the questions we had about the unit and the size of the unit.

Do
Review №76

Really nice and secured place to store your things.

De
Review №77

My mom is moving and looking for a good place to store her home. We went in to take a look and get some pricing for her and the guys working there really made it a great experience. The facility is clean and the customer service is awesome.

Bl
Review №78

I had a very good experience working with the management at Extra Space Storage. He was very personable and willing to help in any way possible. I feel like they easily have the best set up in town when it comes to availability and security. I highly advise using them when looking for storage.

Do
Review №79

Darius was AMAZING and very handsome! I appreciate this young mans help 😊

De
Review №80

Great service and rates - centrally located

Wh
Review №81

The staff was always very friendly and helpful. They answered all of my questions. The facility was always clean, well lit and I felt safe when entering and exiting the building.

Be
Review №82

Kody the store manager was very polite and courteous and answered all my questions and explained everything very thoroughly. He was excellent to work with

Da
Review №83

Darius was a tremendous help! He has great customer service. The title of store manager fits him perfectly!

pA
Review №84

TJ was very professional. This is who I want managing my property. Units are nice. everything is clean. I love the covered area for loading and unloading. The extended hours fair pricing and climate control are a big plus.

Ke
Review №85

The service was great Darius was great with helping me get all settled in overall fantastic

As
Review №86

Kody was super polite & professional the entire time. We’re so happy we rented with them & not someone else, easy access to our storage unit & love the fact their are carts to help you load and unload. We showed us everything from gates, helped to make sure our access code worked correctly and took us to our unit 2 times to make sure we knew where we are going. Paperwork was a breeze & it’s a very clean facility. Thank you Kody!

De
Review №87

Jody was great

Jo
Review №88

I do not know what Kody and Terrance get paid but they both need raises. Because of their service and knowledge, I will never use anyone else for my storage needs. When I walked in, everything was organized and clean. It was just an overall, fantastic experience. Thank you Easy Space Storage for hiring them; they are doing a phenomenal job!

Ce
Review №89

Darius and Kody were excellent! They were polite and professional throughout our whole encounter. They provided me with all the important information I needed in a timely fashion. I definitely look forward to doing business with them in the future.

Ki
Review №90

This is our 1st month with Extra Space Storage and So far, So Good! Everything looks great...

Pa
Review №91

Kody Morales was very knowledgeable about the business. He was extremely professional and made the rental process super easy. We have delt with him on another rental for the Military Order of the Purple Heart and that experience was the same. He is trulyan asset to the business.

Ch
Review №92

Kody was the best! He showed me a couple of units and helped me make a good decision on the best unit for me. Im very pleased with the level of service.

Mi
Review №93

Darius was very helpful. Just moved and wasnt sure about the whole process, but he kindly explained everything and was patient. Definitely recommend coming here

Ja
Review №94

He was really sweet and very attentive! He let us know what we needed to know and more. Was very upfront about all costs and answered any questions we had. Thanks Darius

El
Review №95

The service was great and the storage was very neat and neat. The hours I can get in at any time were very convenient. Although its a bit expensive its ok.

An
Review №96

Great experience !

Ch
Review №97

The facility is so much better than any other storage facility I have seen. TJ was very professional and thorough. He is a great first impression both over the phone and in person.

Ka
Review №98

Excellent customer service! Clean and modern, easy access to storage on all levels. Security measures are comforting. Highly recommend!

Am
Review №99

Staff was friendly and helpful. Willing to work with me to find the best solution for my needs. Location is easily accessible, secure and clean!

Ca
Review №100

Amazing staff! Very friendly, responsive, and forthcoming with information. Great customer service. Clean, safe, and well ran space.

Information
27 Photos
100 Comments
5 Rating
  • Address:1415 Baytree Rd, Valdosta, GA 31602, United States
  • Site:https://extraspace.com/storage/facilities/us/georgia/valdosta/1000001421/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTM4MTgzNDAtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 229-262-3741
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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