Claim they install batteries but claimed I cant for me. I did it less than 10 minutes with a ruptured rotator cuff. I cant means I wont to me. No wonder online is doing so well, you need to offer a service in order to grow a business.

My favorite auto parts place, they always have competitive prices and have a good stock of common parts. The staff are always pleasant to deal with.Be sure to check their website and order online, they almost always have a 15% to 20% instant rebate.

It wouldve been nice if they offered to install my new wiper blades.

Good service, and reasonable prices!

Rude employees. refuse to help. Never a manager around or working. I’ll be Going to Oriellys forever. Parts are always in stock there, or can be had that day. Every hour. They’re a Superior parts store.

Awesome job to the guys working there. They were good at what they do. I was impressed.

I had gone to multiple different stores trying to find the right parts for my brake job and kept getting sold the wrong things. Alex was very helpful and able to find me everything I needed on the first try. Will definitely keep shopping at this store!

Store is Poorly run. Always understaffed. There’s Never a manager around. Must be nice to be on vacation one week every month.

Went today to get a replacement battery under warranty. Awesome service from the two gentlemen who were working. 11am 3/13/21. Thank you.

In and out in less than ten minutes, with windshield wipers installed. He even returned two of them as they didnt sit correctly!

Quick and helpful as always.

Not much for electrical supplies in stock for awhile and everything was dusty and out of order. Theres better locations ill be going to.

Alex helped me find the part I need fast and with excellent service

Quick easy battery replacement

Always great service and prices

Looked up a part online and it said it was in stock, get to the store and of course get the the new guy who knows nothing about computers or cars, basically had to show him what the part looked like and was called on my phone. Still couldnt find the part and then tells me its not in stock and that the online site for their store was wrong. And that he could get the part in a week.. Amazon here I come for next day service.. these types of places need to hire people who knows cars and computers and train them.

Very knowledgeable and friendly staff with quick service. Always my go to store even though others are closer.

Parking lot is constantly littered with cigarette butts and beer bottles.

Its nice to deal with intelligent parts guys

Im totally satisfied with my experience. Right from the first phone call the previous day. Jose the manager was very polite, told me to come on early 7:30 am they will look at the Subaru from there the assistant manager Noah was right on task from start to finish even when he had to stop and fix the printer! The other mechanic Smiles I think they called him was also nice and professional! Very happy with the start of my day. Thanks guys at Monroe in Vernon Ct!!!!

Female front counter worker was very rude and snotty, did not want to listen to a MECHANIC when shes just a pencil pusher. Will not be returning to this store with this type of customer service.

Went to pick up UPS package that was not left at residence

The staff were more interested in talking to each other than helping us.

Very good service.

Got 25% off on a new battery! The lady who was very helpful and she put the battery in my friends car. Thats a big help to anyone. Good prices too.

Ordered battery online, and it was ready on arrival for pickup. They loaned me the tools to swap out my battery and return my core. Free testing on batteries, alternators and diagnostic code scanning. Also got a nice discount for online ordering.

Very helpful team members !

Paul at advance puts his best effort forward to help his customers...in fact i have been most impressed with the young part counter ladies as well! Online deals!! Sign up!

To lazy and they still give me the wrong part this not this first time ..

Good service

I just want to say its nice to see 3 women working here. Also I bought 2 new head lights an the girls were very helpful. I will be back but thank you for your service :)

I have come to love Advance Auto parts due to I am an online shopper and they offer better deals than OReilly and Auto Zone for online shopping when it comes to discount prices advance beats them which makes it more affordable and convenient and when it comes to pickup its hassle free.

Try to put the fuse in and scratch up the top a little bit, but obviously the plug in part is fine. Tried to return within 2 hours. Was told no and they smiled about it. Will never shop at this place again, glad they just opened up a O’Reilys across the st.

Good store. Good prices

Great place. Usually have anything ya need to get it going again.

The manager is a miserable jerk. I bought a part that did not work with my vehicle. Because I tried to install it(i put 2 bolts on the new part) he wouldnt return it or give me store credit. I have spent a lot of money at that store and he definitely knew that because Ive dealt with him many times. He is almost always rude and seems to hate his life. He told me to keep the new one for a backup which I cant even do since there was a core fee. I asked him if I was supposed to reinstall the new one again and his response was What do you want me to do. I told him they would loose a lot of customers with that new policy. He said We will see. They lost me. Im keeping both. They can have the core fee. Respect is more important to me.

I traveled from Bristol to Vernon. for a part and when ai arrived I dealt with Dylan and I had a situation I was in and he handled it like a pro he went way out of his way to make me a satisfied customer as I usually am from Advanced Auto. I wish him the best in his future its hard to find people that go out of their way and I am truly thankful.

Very unprofessional.

Just want everyone know that I had a great experience employee Paul couldn’t be any more helpful. I will do all my auto part shopping there from now on.

Good selection, helpful staff

I love this advance. Short wait times and great sales on oil and filters.

Friendly and helpful staff, excellent selection of parts.

It was o kay, not as good as it once when they 1st opened up. This place will be my 2nd choice.

Helpful employees. Professional knowledge of the business.

Very helpful people, ran diagnostics on my battery/alternator for free

Great service. Saved 25% ordering on line and they installed my battery

Great place. Friendly and knowledgable staff

Workers were super nice and helpful

Young lady that was working had a bad attitude and seemed to be annoyed when I asked if she could take a look at my headlights to see which one needed to be replaced. I cant touch them was her response.... Never asked her to. Just wanted to see which one I needed to replace exactly. Leave the bad attitude at home.

Good selection of needed parts and tools and helpful staff.

I have ALS. Having ALS has severely affected the use of my hands. I asked the salesman ( after I purchased the headlight bulb) if he could help me install it. NO, we are not allowed to I briefly explained my handicap. NO sir, cant do it i thanked him and left. Oh I forgot to mention he just finished installing a pair of wipers on an SUV for a young lady

Easy access, and good inventory compared to some other stores. We sometimes shop at the competition because they are closer - but this store always seems to have stock when others do not.

Nice staff always welcomed you, good prices

Good friendly knowledgeable fast staff with well stocked shelves

Great place for auto parts

Good service nice people, they know parts

They take great care of their customers!

Competitive prices... I did find the manager pretty rude when I returned something 2 says after I bought it with a receipt.

Good fir online pick up.

Always has whatever i need to keep the cars going

Free battery install in extremely cold weather in less than 20 minutes

Good. Quick service

Horrible service, On multiple occasions I have stood in line to check out for well over 20min. I will not shop there anymore, go to Pep boys they stock more and have much better service!!

Very helpful people.

Great service!

Everything you need for your vehicle.

They gave me the wrong part and when I went back to get the right one it was defective or if the box

Advance auto is ok, some of the staff are helpful then the younger staff are just a pain in the a$$. It counts on the day

Seems to always get my order rigjt

Helpful people.

Typical auto parts store, average prices. Nothing to write home about.

Competitive price.

Good prices.

Always have the things I need

Saved some money on a new battery

Great personnel

Helpful employees

Always hellful

Knowledgeable and helpful.

Fine