We ordered our Suburban took 4 months to come in but it was worth the wait. The sales team were very helpful. Miguel is awesome and takes the time to make sure everything was completed so we didnt have to go back and forth to the dealership. I highly recommend buying a vehicle from this team.

I recently traveled 3.5 hours from NY to Vernon Chevy w/ my fiancé to purchase a new truck. I spoke with Geoff over the phone and had the pleasure of doing business with Miguel and Geoff in person. The two of them were nothing but great. They were informative and honest. They made the buying experience a pleasure & Miguel even had us laughing for almost the entire duration of the purchase. No gimmicks & they did not charge over MSRP like the other dozen dealerships I dealt with told me they were going too. Just an overall good experience & I highly recommend.

The service department had all new staff in it and they are far from being professional service writers and the manager needs some personel skills

Friendly staff very professional the service was excellent and the most excellent part is u dont have to wait for long time 😀

My car was towed in. They were great to deal with and got my car back to me quicker than expected especially since my part was on back ordered. Also got me a loaner which was a huge help with 3 kids. Thank you so much for your professionalism and keeping me up to date on the progress throughout the time.

I brought my truck in because of an Onstar message about braking system. The service department agents were very pleasant and helpful. They took care of the issue same day.Thank you.

I recently moved to the area and found this dealership in close proximity to my home. Love their location on a main road. The dealership was bright, clean, and modern. Im a long-time/loyal Equinox owner and particularly proud of my 2019 Diesel. My car is my baby and I only have it serviced by a trusted Chevy dealer. I scheduled a routine oil change by phone, but didnt receive an email confirmation. No big deal, however, as they were expecting me upon arrival. My service agent was friendly and engaging. Im from a big city where they routinely work on diesel engines. I was a little nervous learning this dealership didnt see many of these. The Technician performing the work on my vehicle came out and reassured me not to worry. I waited outdoors, ate my dinner, and several employees checked on me and were very friendly. :) All went well and my car is running like a champ. Thanks Carter Team!

Mark Cross was the best sales associate I have dealt with ever. Would always go back. Great guy.

Tina, Shawn and Rick are very professional.The loaner car they let me use was a beautiful SUV that I absolutely loved to drive. I felt like i was driving on rails. It was a 2021 Traverse and it was great on gas.

Mark Cross was fantastic to work with in buying a new Silverado. He made they buying process extremely easy, and really knows these trucks. It was a great experience.

Quick courteous service, made appt over the phone and dropped off the night before and it was ready the next day. My service writer was nice and gave me a fair price on what had to be done, wish I could remember his name.

Great experience at Vernon Chevrolet! Melona was the first person I spoke with and was very pleasant. First, she put me on the fast track to getting my truck reserved and the loan process started. Once we got the ball rolling, she then set me up with Geoff in the sales department. I spoke with him a few times to iron out details and set up a time for delivery/ sale of the truck. I finished off doing finance paperwork with Nej and he made it a quick process. Great team!

Scheduling oil change was super easy. Wait was short. Waiting room was comfortable.

Everyone that we talked to from sales to the finance department, was courteous and knowledgeable about the transaction. They made buying my new Chevy easy.

Very friendly and accommodating technicians. Service completed in less than an hour. Will be back when service is needed. Thank you.

Local and close by to our home - very easy to deal with, attentive and personable - met all our needs.

Easily the best dealership hands down. They are incredibly honest and that is insanity hard to come by when getting a new vehicle. Mark is the man thats it. If your looking for a very honest and no pressure place to buy your next new or used vehicle this is the place to go.

This was my first time buying a car at the dealership and everyone at the dealership was very nice. Larry Cloutier was wonderful and very knowledgeable, he made the entire process very easy and enjoyable. He really worked hard to meet my needs. Trade in values were on the higher end, and they really work with you to give you the best value. Nej was great at walking me through the paperwork and gave very clear explanations for any questions I had. I would highly recommend anyone to use them.

While Im mostly pleased I got a trustworthy car (used Toyota), these guys were easy to deal with and the salesman Miguel even sent a birthday email months after my purchase

Sales Representative was great. Finance Representative was very helpful.

These guys are the best. By far the most straight forward dealership I have ever bought a car from. Mark our salesman was great not pushy at all and was able to answer any questions we had. The best part was we were in and out for the most part in under 2 hours. I think I have finally found a good honest dealership I can trust. Thanks again Mark the truck is great and the kids have already watched a movie in it lol!!!

The service is excellent, everyone make you feel comfortable and important.

Oil change and the usual tire rotation were done in a timely mannor while I waited, and at a reasonable price. When I am there l always take a moment or two to say hello to my favorite salesman Mark Cross.

Not happy with the fact that I bought a warranty and I’m spending more money to fix a problem that should be covered, and than the “fix” I paid for didn’t even fix my issue.

We recently bought a Chevy traverse, and our experience was great from beginning to the end. Our consultant was excellent, along with all the other people that worked there, and not pushy. We love our car, and will definitely recommend to anyone looking for a Chevrolet.

Very good car buying experience. We did not feel pressured at all. Melona was very responsive and knowledgeable. Dealership offered a very fair deal for our trade. Will definitely go back for our next vehicle.

Every time I have been there its been a pleasure.

Everyone at dealership was so easy to work with. Merona was wonderful and not your typical car saleswoman, she was not pushy and she really worked hard to meet our needs. We liked her so much that we have her actively looking for our next car purchase. Trade in values were on the higher end, and their financing was easy and stress free. Nej was great talking us through the paperwork. He was kind and clear in his explanations. We would highly recommend anyone to use them in the future.

Had to ask for sticker for windshield for time/mileage until next oil change.Had to ask for car wash upon pickup of vehicle. It was originally requested but wasn’t done.

Everyone from my sales staff (Larry and Leo) to the finance staff (Nej) we’re extremely nice and very helpful in my search and purchase of my new truck!! Thank you all!!

Excellent service: on time, detailed explanation of service. I have questions and they were answered.

Waiting room was clean comfortable. People pleasant. I was disappointed that the car was not washed.

Am very happy with the service and the people so friendly I highly recommend for everyone 😊 they treat you like a family especially David Mehr great person very professional ⭐⭐⭐⭐⭐ thanks to all team members from Vernon Chevrolet 😀

I had an appointment for 10am. I dropped my son off at day camp and when I got home I realized he forgot his water bottle in my truck. I started to head to his camp and called Vernon Chevy and spoke with someone in service and told them my issue and I told them I might be 10-15 minutes late. The service department person said “as long as it’s not more than 10 minutes”. I have purchased many vehicles from this dealership over the past 20 years and the people I used to deal with in Service (Amanda Smith) would have assured me whenever I can get there I’ll be taken care of. I’m normally a very punctual person and usually come 15 minutes before my appointment time so I would think I should have a little wiggle-room on the off chance I’m running a little late. Not the “as long as it’s not more than 10 minutes” Also you advertise free wifi while you wait and yesterday I ran several data speed tests and the wifi in the waiting room was providing around 2-5 mbps which is dismal. If you advertise free wifi at least have a functioning wifi or just take the signs down and do not provide it.

Everything went as planned. No issues. I was in and out in 1 hour

Jeff & Leo were outstanding! I cant wait to come back in 4 years and choose a new vehicle from them!

It’s just always a no hassle, great quality experience.

The people are very helpful and friendly. You are not there all day waiting for service, they give you an approximately time they are true to their word. Great service and great customer service. Note: Randy took the time to answer any questions i had with out making me feel awkward.Great place to take your car to and since i brought my card there its a great place to buy your car.Satisfied customer

Salesman was very good the finance guy was awesome You probably need to give him a raise Was very happy

Easy to deal with, exactly what I needed.

Excellent service, almost no wait time. Only came here to have a hood guard put on my truck. Looks good and I was in and out.

I had a small problem under the hood and they took care of it even without an appointment great Service

Miguel and Nej were great and didn’t make it feel like a high pressure sale.Update: had my truck serviced there and Steve, TJ, and Melissa were fantastic!

I had a great experience working with Shawn in Service, he was super helpful and extremely responsive throughout the time my car was with them.

Our pre-owned SUV shopping experience began with Justin Uriano at Carter Chevrolet.His service, professional friendliness, knowledge and attention to us SET THE BAR SO HIGH THAT IT WOULD MAKE ANY OTHER SHOPPING EXPERIENCE PALE IN COMPARISONAfter a warm greeting, we sat down with Justin, who posed the perfect inquisitively helpful questions and then truly listened to our responses. It was very obvious from the get go that Justin was concerned with learning OUR NEEDS and striving to fulfill them.ONE COULD NOT ASK FOR MORE IN A QUALITY SALES PERSON.Within minutes, Justin had two vehicles pulled up, running, heated seats already on (one of my criteria) and ready for us to test drive. He even made tests drives fun, as well as a car learning experience! When we weren’t quite ready to make a decision on either of those vehicles, Justin, listened to what our thoughts were and arranged for another, more different showing later in the week.Justin kept in touch with us through the whole process, always available to answer any questions.There was NEVER ANY PRESSURE to make a decision, JUST SINCERE ATTENTION to work with us to meet our needs.From our first meeting with Justin, he displayed a perfect blend of helpfulness, WITHOUT AGGRESSIVE PUSHINESS that we find so insincere and off-putting. For us, sincerity, ability to trust, and a salesperson who puts our needs above his sales quota, is paramount.As we continued our car shopping and comparisons, we were shocked to find out that this, apparently, is NOT a standard within the industry.JUSTIN’S ATTENTION TO OUR INDIVIDUAL NEEDS PLACES HIM ON THE TOP TIER OF CUSTOMER SERVICE.WE WOULD NOT HESITATE TO RECOMMEND JUSTIN, AND BECAUSE OF HIM, CARTER CHEVROLET, IN AN INSTANT.

Wonderful dealership that I have dealt with for many years.Mark Cross is truly professional and a pleasure to work with. He is out to please the customer, not just make money for the dealership. In the last several years we have purchased a 2014 Impala, a 2015 Impala, and most recently a 2019 Blazer, all from Mark. The deal he gave us for the Blazer was absolutely amazing.Thanks, Mark.

Well worth the trip very friendly and professional people to work with. Bought my new car here 2019. Great deal. I went back in feb 2021 to buy new 2500 . Got a good deal.

Mark Cross and Jed were excellent. Mark was so personal and professional; no pressure and answered all the questions quite clearly. He is excellent. I would definitely return and request for Mark for my next purchase. Jed/Jeb was also terrific —never had anyone go through the numbers so professionally and in such a friendly and good humored manner. He is terrific. Great experience —the telephone internet gentleman, was not very professional. However, on my initial telephone contact at Vernon Chevrolet, I had the unfortunate experience of speaking to an internet salesman.He was dismissive and did not give the impression of being interested in pursuing our conversation. Because of him, I began looking for another Chevy dealer — at my wife’s urging, I called a second time, and was able to get a hold of Mark Cross — he made the difference.

Very nice staff and informational. Very accommodating! Very clean.

Great service at the Carter facility! Very professional and personable. Evan is great and the technicians fixed our used truck issue once and for all! They know about great customer service! Well be back at trade in time to continue to patronize this Dealership!

Friendly, professional customer service! Had the pleasure of purchasing my second new car from this dealership. Worked with Geoff and Leo, they were very patient and didn’t pressure me into my purchase. Service department has great customer service as well!

They do a really good job but I wish I didnt have to ask them to at least hose off my truck after they do something with it, every other dealership iv ever done business with washes the vehicle off after a service.

Larry was informative, professional, knowledgeable and we really enjoyed our experience working with him. This is the first time we have felt comfortable with the sales person in our entire lives. Please give him a raise.

Larry, our sales rep, was well informed about the model truck we were interested in, was pleasant Nd easy to work with. Dave, another sales rep, went out of his way to help me cancel my old registration. Naj was very organized and helpful in closing the paperwork. Really appreciated there was no hard sell on the vehicle or the other options.

I brought my vehicle in for an A/C diagnosis. I did not end up purchasing the service from them, but the service rep was very helpful and professional and she was not pushy or insistent on selling me the service.

Everyone who worked with me at the dealership was so nice to me, especially Dave, who directly sold me the car!

Awesome experience!! My 2015 equinox was giving me to many issues & I was just ready to give up but Carter Chevrolet definitely fixed the issues an Im loving SUV more then before. Thank you Ric,Tina, & all the techs that worked on my car. I know where to go now an it a place I trust. Take your car to Carter Chevrolet they are the best.

Great experience! I found a pre-owned car on kbb.com, and I was a little skeptical, especially since I live several hours away. Melona sent me a customized video which was great. Even though it was a make of car they dont usually sell, she was very familiar with all the features. I drove four hours to see it- and it was exactly as promised. Pristine!! She had all the paperwork ready to go with NO surprises. Melona and Nej were well prepared and in just over an hour I was on my way. They were also very honest. When they forwarded my out of state paperwork, they included a small refund check for something they found I had overpaid! I would highly recommend them.

My husband and I had a great experience. The first time we met with Leo he did a great job of providing us with all of the information we were looking for with no pressure. We didn’t purchase our car that day but Leo left a lasting impression. After shopping around and having mediocre sales people try to meet our needs, we came back to Carter Chevrolet. Once again we were impressed with the service we received from both Leo and the finance team. We would definitely recommend!

Buying a car is one of those headaches that most people would rather avoid if they could. But if you have someone like Miguel to help you over the hurdles, it becomes much easier. Miguel was a pleasure to deal with, and followed up after the sale to make sure I was happy and let me know that if I ever have any questions, he is available to help. And Nej made sailing through the paperwork a breeze. Thanks to you both for making this experience easier than I expected.

Randy was super friendly and informative. He made sure to call me and give me updates throughout the day on their progress!

Nice and friendly people. Great service . Charged my Chevy bolt for an hour, while enjoining complimentary coffee and kids playroom.

Geoff Jones was great from start to finish. It wasnt highly likely that I was completely ready to trade my vehicle for a new one, but a mere 3 days later, there I was behind the wheel of a beautiful new truck! Everyone at Carter pitched in and made me very comfortable. Thanks!

Easy to schedule and turnaround time of service was exceptional

The staff was kind and very efficient.

Very professional, cordial friendly and responsive. Great experience

This time had oil changed on equinoxAlso sent bad review on experience I had with Buick Enclave as they miss diagnosed and ended up not fixing problemService manager did me right by Not charging me to put all new struts on frontMuch appreciated as Buick has been a money pit. Daughter & husband have same year Honda odessy and have had very few problems and Buick has been one problem after another

Work was, as always, done swiftly and correctly. I was sad to hear the oil change punch card was going away though.

I came in to Carter Chevrolet as a potential first time new vehicle buyer. Right from the start, beginning with online inquiries of vehicles I was interested in, the service was excellent. I was very impressed with the service and overall experience from start to finish. As someone who was quite frankly fearful of the process, expense, and commitment of buying a new vehicle... Everyone at Carter Chevrolet was friendly, helpful, knowledgeable, and made the process pretty enjoyable actually! Everything was explained clearly to me along the way by my sales person Miguel, he went the extra mile to make car buying easy and fun. Evan in the service department made sure that everything was taken care of with my added options.. done right and ahead of schedule. My 2020 Chevrolet Equinox Premier AWD was beautifully detailed and ready to go when I arrived to take delivery. Miguel introduced me to Nej, the very knowledgeable sales manager for the final paperwork process. I was pleasantly surprised with the clarity and efficiency of his way of finishing up the final sale. There was no pressure, just explanations.. and weighing the pros and cons of different options at the end. I made my choices freely with everything explained clearly to me. I didnt even have to worry about getting my new vehicle home... while I was finishing up paperwork, my new plates were put on.. and two staff members dropped it off at my home for me! I left feeling amazed at the experience, I was treated not like a customer.. but a friend. I rode home excited to start enjoying my new Equinox.. waiting for me! Thank you all at Carter Chevrolet for being on my side and treating me like a friend.. HELPING me buy my first New Vehicle!Jayson SmithStafford Springs, CT

I was on the hunt for a 2013 corvette for a year when I stumbled upon the one Vernon Chevrolet had. Upon calling I spoke with Kevin from BDC who was extremely pleasant and knowledgeable, easily scheduled a test drive with him. After going there only an hour before closing (working in a dealership, I understand this can be frustrating though It was my only option) I was greeted IMMEDIATELY by Melona Cruz who was eager to get me on the test drive. After my test drive of the flawless car, I sat and of course discussed numbers and options on the car. She made the process comfortable and quick. The next day I got a call from finance manager Nej Saydam who was very friendly and he told me I was approved on the car! He gave me a few options and made it clear I had plenty of time to decide! Once I decided what I wanted to do he congratulated me, and got paperwork going. Cut to a couple days later Melona went over the car with me, swapped my plates and Nej did paperwork (didn’t push any unwanted items on me) and I was out in 20 minutes. Absolutely stellar team who truly wants to help each and every customer that walks in the door. Very comfortable experience from knowledgeable staff! Will absolutely be returning for my next car.

I had a great experience working with Leo the sales man to trade my truck he is really good salesman he has experience and the patient to answer all my questions to make sure that was The vehicle that I was looking for Unfortunately when I was time to take my truck home the truck has some scratches all the way around the truck and is a black truck you can see every single scratch in 3-D and the financial person call me a month later to go back and re-sign all the paperwork because my payment will be higher for misunderstanding or mistake making the paperwork The truck is missing some parts on there is two months later and I haven’t get those parts for my truck it is really frustrating other than the dealer is very clean and The people working there is very friendly

I recently purchased a new 2017 Silverado 2500HD Duramax. Mark Cross was my salesman and addressed my wants and needs very well. he is a true professional. I also want to thank managers Mackey, Paul, and Bob for working a great deal. Finance Manager Katherine was great to work with. The entire experience went smooth and was low pressure. I would highly recommend Carter Chevrolet to anybody looking for a new or used car.

I have never been to a dealership or garage that has charged me a diagnostics fee in addition to the repairs. Usually the diagnostics fee is waved if you have them do the work.

I cant say enough good things about Carter Chevrolet. Incredible salrs staff...no pressure, no games, no going to check with the manager nonsense. Lots of knowledge, lots of patience. Same is true of their service and body shops.

Always a great experience!!! Cant ask for a great group of people

I visited Carter Chevrolet at their new location. Their selection, their staff, their amenities are first class. The whole dealership operates as a team unit helping each other with all my requests. I especially liked the customer service by the sales manager Mackie. Got a great deal, got a great car, kudos to Jackie and team, 5 stars

Evan and the service department crew are top notch and informative. Highly recommend them.

Dealer will not honor the warranty on my 50k chevy 2500hd. The front brakes have been replaced 5 times yes 5 times in 35 days, as well as master cylinder lines and hoses. The truck us at Cargill chevy today, and I will be paying out of pocket, to be safe. The district manager Peter Larsen was screaming at us on the phone demanding the loner truck back and insisted we had to take our truck back even though they did not fix the brakes. Carter chevy has caused much stress. Lost time from work,sleepless nights and have ruined our happiness leading to our up coming wedding. I have been a chevy guy my entire life, I am outraged and appalled at how we are being treated. I look forward to speaking to the v.p. of sales and marketing. We feel that Mr Peter Larsen is a very bad representation of your company and product.My trust is gone.

The customer service was absolutely five star.This is the second car we have bought from this dealership.

Every experience I have had with Carter Service has been subpar and this latest was just as poor. I brought my New Silverado in for a leaky rear window months ago. After having my truck for a full day they told me they needed to order special screws for the repair. After 3 weeks I had not heard from them so I called to see if the parts were in, they said they came in several days ago and someone should have contacted me. We scheduled an appointment for the repair and I brought the truck in on scheduled day. I did not hear from them all day so I called them for a status and they told me they did not reseal the window as planned and they were going to replace the entire rear window but they need to order the part. Several weeks later, the part finally arrives in and we scheduled a third appointment. I arrived first thing in the morning to drop the truck off. When I asked what time it will be ready they said it could take 2-3 days. (To replace a window? I asked…) I had not planned to be without my truck for that long and had to reschedule a fourth appointment for a week later. I dropped my truck off again on Monday morning. With no word from Carter Service late Wednesday afternoon I call them. Again, my truck is still not ready. “Hopefully tomorrow” the advisor told me. Thursday at noon I call again and I’m told it is almost ready just “need to finish up some paperwork? After 4 more full days in the shop I finally got to pick up my truck. (New Year’s Eve) On my way home I notice an add rattle / tapping noise. When I got home I noticed that somehow they knocked out one of the cabin air circulation blocks out and it is now lodged between the cab and the truck bed.I called to speak with the service manager and he could really care less that I was so displeased and simply scheduled a fifth appointment to repair something that they broke.Other general displeasure I have with Carter is they have never washed the vehicle after any service appt. One time I complained to my sales person and he took it around and washed it for me. Also when I have needed a loaner they put me in a little Equinox, not something comparable to the full sized vehicle I purchased from them. (The other local Chevy dealer, Gengras, always does both.)My wife had taken her car there for repairs (error messages) and is also very dis-satisfied. One of the errors took two full day appointments to repair (warranty) the second time (intermittent backup camera failed) they were unable to ID / replicate the problem yet still charged her $49.Needless to say we will no longer be using Carter Chevrolet for anything in the future.

I was in for a routine oil change which occurred promptly, courteously and efficiently. Well done, thank you.

Fast service, reasonable prices, and knowledgeable staff.

I worked with Leonardo to buy my 2015 chevy 1500, he was a very responsive, helpful, honest and straightforward guy. I was able to negotiate the price lower, got a t shirt with the truck. They even put the truck up on a lift so I could inspect it before I bought it! The whole process was a breeze and they were relaxed and professional.Dont go anywhere else ! This dealership has a top notch facilities, staff, and go the extra mile. I plan to send all my friends and family there!

Shout out to Sean Butler in service for keeping me informed and off the edge about my vehicle

Was in the market for a new car and Leo made the whole experience absolutely stress free. I got a great car at a great price. I highly recommend Carter Chevrolet!

From start to finish the experience was great! Thank you to the entire team that helped out.

I don’t feel like I am at a dealership. They make me feel like we are all friends.

I waisted a lot of gas and time going back and forth trying to fix the leak in ac, It should have been fixed 100% the first time with a dealer and the die they put it to find leaks. They said it is all set and no leaks found .After going back the second time in less than 2 weeks it stopped blowing cold air, returned it to have them tell me it is leaking from a gasket. Then 1 week later returned again 3 leaks later .They sent it to an outside ac garage to fix.

Just bought a zl1 from carter my experience was totally professional and excellent overall. I have bought many cars in the past and this was the best experience ever. Thanks again Miguel

I have been taking my truck to get serviced at Carter Chevrolet since I bought it back in 2014. I am disappointed to see that the change in ownership of the dealer has changed the style of customer service in the service department. I can no longer hold out hope that it will change. Prior to the new owners if there was an issue with the service and I had to bring my vehicle back to the dealer the service reps would not only apologies a number of times but they made sure that the customer was taken car of, like a complimentary car wash, oil change, or they discounted the next service. I never had to ask. It was like a family owned business and they took care of the customers.Unfortunately, I will be looking for a new shop to get the service done on my truck.

This is my third time purchasing a vehicle from Carter Chevrolet, I highly recommended the service, care and attention to detail that I have come to expect from this dealership. Leo was very attentive and listened to what I really wanted in a new car. I’m extremely pleased with the Equinox that I recently purchased and would highly recommend Carter Chevrolet to anyone interested in purchasing a car.

Everybody always helpful awesome experience every time I go there highly recommend

I had just made my last payment on my other vehicle. Then, BAM! I needed another vehicle for hauling and moving. After checking out several dealerships in the area. I went to Carter. Found the Truck at a price I could not ignore! Geoff from The Sales Department was great! Nejder from Loan Department was able to work with me. NO downpayment. AND most of all... this was the first time I bought a Brand NEW vehicle for myself! The Service Department still needs a to get with the program, which has ALWAYS been an issue for years. But overall, I really liked these guys!! Thanks!!

My dealings with your staff have been pleasant and efficient for 7 years. I have no complaints.

No way to use the DCFC (CCS/SAE) - which is not even in use - because all spots are taken, most of them by hybrids with their tiny battery, left there over the weekend that don’t need charging. Even cars parked behind the EV parking spots, blocking the DCFC. Only possible to charge by parking in a no-parking spot and using a slow charger, w/ freezing temps and off-hours having to run the heat hardly giving enough of a charge.

Very fast and good service

This past Saturday morning I went in for an oil change and recall. This is the first time visiting this dealership. Despite arriving early for my morning appointment, everything was completed in the time promised. Everyone there was friendly, the waiting room is quiet and comfortable, and they even have single-cup coffeemakers there for use. As for the price, it came in a few dollars below what I was quoted on the phone a few days prior. They even have a frequent-service card where every 5th oil change is free.Based on all of this, I will definitely be going there again in the future.Update, 11/2/19:Went for another oil change today. Had planned on doing front brakes as well, but they told me that the measurement shows I can go a while longer before actually needing them. It is nice to know that they arent going to sell me services I dont actually need.I feel comfortable enough going here that my wife now brings her leased Nissan for basic service here as well. Her appointment was soon after mine, and they got her in and out promptly.When I decide to start hunting for my next vehicle, they will definitely be considered.

I brought my truck here for service after purchasing it from another dealer a bit further away from me. My dealer talked to this dealer to get my tire pressure light fixed. They took it in once and the issue persisted so I brought it in again for another go to fix the issue. They didnt even put a mile on my car. It was never test driven to check if the issue was fixed - on a tire issue. I called up the owner of Carter Chevy and the local Honda dealer and he sided with his worker for not test driving my vehicle. Poor, poor service. The owner told me I wasnt paying for it so whats the big deal. If you cant see what the big deal is maybe you need to reevaluate your safety and customer service goals.

Miguel Rios was a pleasure to work with. He answered all our questions in a professional and friendly manner.

From the very first time I spoke to Evan he was very helpful and told me everything he was doing and what had to be fixed, he quoted me a price and it was e archly that amount when I came to pick up my truck, awesome experience, will go to Carter From now on !!