The wife and i purchased a family vehicle. They helped us with financing and all the other details involving the purchase. Thanks again for making it an easy process. family friendly & honest
It is with pleasure that I am able to write a review in a positive light. I give this dealership 5 stars. This is the 3rd consecutive vehicle that my family has bought from here. All three purchases have been smooth and stress free. Most people come online to write negative reviews, but I am a positive person and believe that when someone does an excellent job, it needs to be noticed and rewarded. Thank you to everyone at Direct Sales for helping me and my family and I hope this helps you.
I live in Massachusetts and was in search for a dump truck for my landscaping business. I came across a truck that Direct Sales had listed on CarGurus. I called Steven and spoke with him about the truck, he told me everything I needed to know and even sent me additional pictures. When I arrived he gave me space and as much time as I needed to check the truck out. There were a few things that the truck needed that they didnt hesitate to take care of for me. Steven and Sherrie were awesome to deal with throughout the transaction process. It went as smooth as it couldve gone. Steven even arranged having the truck transported up to MA from FL through his network of connections in the industry. Overall a great experience and I would recommend the Direct Sales team to anyone!
Stephen made everything so easy! We gave him a list of features we needed for our large family and he was able to get us just what we needed!
This was my first time buying my own vehicle and I had an amazing experience. Jack and the rest of his staff at Direct sales and leasing are extraordinary. We bought a 2008 Dodge Caravan a month ago, they took care of all questions/problems we had. Van drives great and we have no issues. Very efficient and fast with paper work. Will definitely be returning when Im ready for my next vehicle. I would recommend them to anyone looking for a great deal and wonderful people to work with
I Most Definitely Am A Satisfied Customer Service Is Excellent And Its A Friendly Environment Most Definitely Would Recommend To Family And Friends
Excellent customer service by everyone in the office. Everything from looking at the car I wanted to buying it, it was great. An added bonus is that I’m able to get my car serviced for my oil changes/tire rotation etc. for a much lower price than some of the other places around town. I enjoy being able to go to a one stop shop-buying my car there and having it serviced there. I would recommend Direct Sales to any of my friends/family and others locally or out of town to come look for their next vehicle ! I will be back to buy another car or maybe upgrade to an SUV in the future!
I have bought four cars from Direct Sales and Leasing over the last 15 years and never had a problem with one of them. I have bought two of them right off the lot and I had them find me the other two cars which were cars I was looking for specifically that they were able to find for me. The owner is honest and trustworthy and has been in business for nearly 20 years. I refer him business all the time and will continue to do so.
Worst people on planet earth dont spend your money with these guys son and father no consideration for anyone. I bought a car that has electric problems never mentioned. I got robbed the long way. Worst communication ever. May be selling flooded cars I dont know I have never had this type of problem in my life. I recommend Car Rite. They will do alot more to help you than direct sales thats all they care about Any way not your peace of MIND!
I purchased my jeep grand Cherokee from Stephen two months ago,But now with all this extra time on my hands with the quarantine I figured I would go ahead and write a review for him. I would just like to let everyone know it was a seamless smooth transaction and the people at the dealership were a pleasure to deal with. The Jeep has been great and I’ve gotten many compliments on it. Hope this helps anybody with their future Purchase from this dealer. I give them a double thumbs up
My experience was very unpleasantwas very disrespectful very dishonest I would not recommend anybody by any vehicles because they are very unprofessional very rude
Friendly, enthusiastic salesmanship! Jack and the team go above and beyond to make the car buying process quick and easy. I’ve purchased several vehicles from them over the years and will continue to do so. Highly recommend!
We had an excellent experience with Direct Sales. We bought a truck and an suv from them within the last year. Jack and his associates were professional, efficient and handled everything so quickly. Both vehicles are in great shape and run perfectly, haven’t had any issues. I would and will use Direct Sales again in the future.
I have purchased two vehicles from Direct Sales and Leasing, a Jeep and a GMC truck. They were a pleasure to deal with on both occasions. No issues, I would recommend them to anyone.
Just got a jeep from here and it was the easiest fastest purchase of a car i have ever had. i was in and out in less than an hour of picking one out and even though my credit was worse then my love life they were about to get me approved on the one i wanted! thank you guys ill send some people your way!
Nice cars and truck low mile..
Great experience after going to two other dealerships! Fast, easy, affordable and I have less than perfect credit. I’m the third person in my family to buy a vehicle here. I highly suggest!
Love this place. I have bought 2 cars from Direct, the customer service is exceptional. The paperwork is minimal. The prices cant be beat. I WILL be a repeat customer.
Direct Sales was amazing. They found the Jaguar I was looking for all over for over 6 months. I ended up coming from an auction in North Carolina. The car was shipped to me promptly with absolutely no hassle. The jaguar is absolutely beautiful. I am very happy with the transaction
Buy here get taken here. See lots of good reviews to make up for the bad ones right after they are posted. Same problems with the bad reviews, lots of problems with cars right after they are sold.Response to your being a customerDont think you have to be a customer to see whats going on.
Excellent customer service, addressed all of my financial concerns and worked with me on everything I needed done. Was coming from 1500 miles away and answered every question I had
Went to buy a jeep this past weekend. Went for the test ride and everything seamed fine. I paid for the jeep in cash and drove away. About a mile down the road the jeep was shaking violently and unable to drive. I turned around right away and went back and they closed up and left, it was a Sunday in their defense. I called Steve right away and explained my situation. He said he would call me right back. I had to call him over and over. Finally I told him that I just wanted my money back and would give him $200 for his time. He would not do that. I was then told he would send his mechanic back to help me, and never did. I had to have my new jeep towed all the way from Vero to Melbourne. Now I have to put another $1800 into the jeep to make it safe to drive. I just started a new job and it would have been nice to have had a reliable vehicle. They were no help at all, left me stranded on the side of the road. I think they may have known that this jeep had problems. I would highly recommend not going here. They are the shady car sales place that people always hear about and dread. Do yourself a favor and keep driving past this place.
Great up front friendly staff
Professional service, unbeatable deals & happy customers! I could not be more satisfied :)
Over the years my wife and myself purchased several cars from the Direct Sales and Leasing team. They are always professional and helpful. They go the extra mile and pay attention to detail. They searched for a vehicle for us that they didnt have in stock. It is a pleasure to do business with them. I recommend Direct Sales to everyone I know.
I bought a Ram 3500 for my business from them. The sales staff was able to work within by budget and the truck has been great. Thanks
Just bought a Chevy from Stephen what a great buying experience and an awesome truck the price was right and better than anyone elses so far 0 problems with the truck and they were Johnny-on-the-spot with all the paperwork I highly recommend these guys go talk to Stephen he will hook you up with a sweet deal
This is the first experience ive had where i did not feel pressured into a car. Great deals, very nice cars, and they are more than willing to work with you. I WOULD NOT GO TO ANOTHER DEALER PERIOD. Great place!
Best place to buy a car. Honest and friendly service. Highly recommend if in the market for a used vehicle.
Great people to do business with. The salesman Stephen was very useful and knowledgable. I wish all of my future car purchases are as simple and easy as these people make it.
Steve is the man, honest!!!
They sold me a car that had problems with it already. I went to them for them to fix the problem and paid them the money and still have the problem. My car is cutting off in the middle of traffic with no warning whatsoever. They’ve really done nothing to resolve this issue and now I am at risk while driving.
Do NOT buy here. LACK of HONESTY and INTEGRITY. Here’s my story. I purchased a truck sight unseen about 7 months ago(big mistake on my part). This was a rare truck too. It had a good Autocheck report, the salesman sent a good detailed video of the truck on the lift. I asked if the truck had any issues, he said no, he sells high quality vehicles. Sounds good to me, I couldn’t let this truck go, it’s rare and perfect for me. So I got a bank check and sent it out to them...BUT the bank put a hold on it because they ran a CarFax stating structural damage to right front. So I asked the salesman whats up with that, I can’t buy a wrecked truck, he assured me several times it was the leveling lift kit up front and shops sometimes report it for fabrication/alteration of the frame and components, and that he sees this all the time. I said ok, the frame looked good in the video, and the body looked good, I needed the truck but couldn’t fly out to look at it. I trusted him. So I went with a different bank, sent the check, got the truck shipped to me...I had the Chevy dealership do a multi point inspection and they found the right front turn signal falling out, the mount behind it was shattered, the front rotors were worn out...I thought nothing of it, I figured Direct Sales isn’t going to help me out here and moved on...I drove the truck and not even a day of driving it for the first time the engine light came on...it threw a code for bad catalytic converter, sure enough the catalyst inside was burnt out, (Direct sales definitely cleared the codes before selling)...also noticed the clutch seemed worn out, the chevy dealership replaced it, sure enough the clutch was worn out. I also replaced the worn front rotors...and this salesman ASSURED me nothing was wrong, LACK OF HONESTY AND INTEGRITY right here people! Again, I thought it would be too much hassle to confront them about it. I’m not finished either...A few months later(unfortunately for me) I found the frame damage while washing mud off. The right front body mount under cab was bent, and the left rear lower shock mount had bent and broke and welded back in place, That brake line was replaced too, and there was a long scar on bottom of the skid plate under the gas tank. I dug a little deeper in my close up inspection and noticed the headlights/turn signals were replaced, radiator shroud replaced, hood and right fender were repainted, fender flares passenger side replaced, and front and rear bumpers replaced. I couldn’t believe I trusted this guy. I am very disappointed in myself for not seeing this truck in person before buying, but even then I still wouldn’t have noticed most of these problems. The truck does run and drive really well after some of my fixes. The moral of the story is, folks dont buy sight unseen, be very cautious and have a trusted technician look over the vehicle before you buy. I simply put too much trust in them and I knew better. I’m warning you all to stay clear of this place!
I highly recommend Direct Sales and Leasing. They made the whole process very simple and headache free. I would always do business with them. Hope this helps any future customers, if your looking for a car, this is your place.
I have been a resident of Vero Beach for over 20 years, and am in the real estate business. I have bought over 10 cars from Direct Sales & Leasing. I am writing this review for Direct Sales & Leasing, because I feel it is important for people to hear the positive experience I have had over the years in Vero Beach. I do business with Direct Sales because they are a local, family owned business. Their main goal is happy, repeat customers.Being in the customer service business myself, I have extremely high standards. I am a repeat customer, because I know I have consistently received an amazing vehicle, exactly what I want, in top condition for a very competitive price. I am always consistently treated with respect, my phone calls answered & returned promptly, and there is always attention to detail.The vehicles are presented in pristine condition, and if there was any item that needed attention, it was immediately dealt with in a professional manner to my satisfaction.I recommend Direct Sales & Leasing to all my clients, for both selling and buying. They are extremely knowledgeable in their field, and always put my mind at ease. As well as providing financing, arranging it all, and all I had to do was go in and sign. My time is very valuable, and I can assure they do not waste your time.Direct Sales & Leasing, is definitely worth a visit. They have been in business for almost 20 years, and there is a reason. Jack & Steven Harty are great. I thank them for my recent purchase of a beautiful 2011 BMW.They sell all types of vehicles, and always have a wide variety to choose from, and can even find you exactly what you want.Make your next purchase from Direct Sales, you will be completely satisfied.Sincerely,Christine & Kevin HughesVero Beach FL
Very satisfied customer received great service and got a awesome van.
They sold us a lemon, and an unscrupulous warranty promise that they are not fulfilling. We bought our daughter her first car for her 17th BDay, and its been on the tow truck two times in less than a month. Gary is the epitome of the slick talking used car sales guy.. He took advantage of my daughter and put our family in a financial hardship with enormously high mechanical problems right before the Christmas holiday. Buyer beware! Please contact me directly if you would like more details about Direct Auto Sales &Leasing,. I will spend everyday the entire 2016 year writing some social media, blog, newspaper, Billboard (to come), post, word of mouth tidbit about how this place and Crooked mouthed Gerry ripped our family and in particular our 17 year old daughter off.
They are wonderful place to buy your car
DO NOT BUY FROM HERE! They sold us a truck that ended up needing lots of work within the first couple months!! We brought it back into the shop and they said they fixed the issue when they DIDNT. This truck has costed us 5 thousands dollars in repairs that we DIDNT have just to be able to use the truck. My final warning: Do NOT do business with these people.
THE YELLOW ON THE BUILDING REPRESENTS THE LEMONS THEY SELL
DO NOT GO HERE. They sold us someone elses truck. Then harassed and bullied us for weeks with fake police calls and fake detectives, like it was our problem. We got tired of abuse so we just returned the truck.
They have really great cars and the service is fabulous
Really helpful,they were wonderful
Good people, great prices on great vehicles.
They were very courteous and professional.
I would rate 0 stars if i could, sold us a car that had multiple problems and gave us a hard time when we told them there was a problem swore up and down they couldn’t find anything don’t ever buy a car from these con artists they sell cars that seem fine in the beginning then a month later have unfixable untraceable problems ridiculous and unprofessional
My second vehicle I have purchased from these guys. Will be back for my third!
Good job, we enjoyed the process.
Purchased a vehicle and ended up being so many problems and car staling out a traffic lights aswell as my boss purchased a vehicle here to and also nothing but problems from the get go.
Stay clear!!!!!!!!
Excellent, very friendly sellers !!!