My sister took her car here for a repair on her recall. They messed up her fuel pump. When my dad called Amanda the service manager told him he can fix it. They won’t own up to their mistake and correct it. It’s okay for businesses to as long as they make them right but this dealership is not doing this. It’s a real shame. I hope you guys feel good taking advantage of an 18 year old.

From the beginning of my car buying process, I was shown nothing but the best customer service. The process was not stressful at all and I felt fully prepared when it came time to actually make the purchase. I was greeted with smiles and made to feel welcome and valued as a customer. Utmost professionalism! I love my new Mazda! Thank you so much!

So I called to schedule an appointment for a recall item for our outback and thought I would get the oil changed and rotate the tires while there. The soonest I could get an appointment was scheduled 3 weeks in advance. I mentioned we would be waiting for the vehicle and the service advisor said the recall and repairs would take about an hour and a half. We were ok with wait and took the car in for the work. Rather than wait in the Customer lounge we walked to a few local stores to pass the time. After returning about an hour and a half I saw our car outside and thought great were all done. Much to our surprise they had not even started on the work yet and we were told it would be several more hours before the work was done. Laura was very apologetic and offered us a loaner vehicle which we declined as we were leaving that day for a road trip. I was disappointed that after scheduling the work so far in advance that the service department failed to complete the work on time as committed. I dont know why only one mechanic was qualified to do the work and why they did not go ahead and complete the oil change first if he was so busy. IMHO The service manager is not doing his job. Were going to try Schumacher in WPB.

Worst place you can bring your Mazda! I have a 2019 Mazda CX5, unfortunately, I got into a small car accident and brought it to them to fix it. (Who would know a Mazda better than the dealership! right...WRONG) They had my car for almost of month. It was absolutely hell and took almost a week to get a rental car from them. Long story short I finally got a rental for $75 a day. When I picked my car up I was having issues with a different part of the car then when I brought it in. I brought it back and they told me They didnt screw in all the bolts to the axle and wheels. Of course I was mad and once again picked it up.... I had my car for all of 1 day and the same thing was wrong. It was a fight again when I brought it back! Then they tried to tell me that the rental car contract stated something that it didnt until I called them out on the correct information on the agreement. This place has been so bad my parents went to the next town to buy their new car. I cannot wait for my lease to end so I never have to return here. HIGHLY unsatisfied.

If you need a car, ask for Tre Scrivens - he was GREAT to work with! Had a very good experience at Dyer Mazda. Would recommend to anyone who is looking for a new or used car.

Indy Thomas made this buying experience quick and painless. Got to the point and didn’t try to bs me about anything. Filled up the tank and detailed before letting me leave. An all around great experience.

We dealt with Indiana at Dyer. He was well informed and polite. He knew the features of the various models and told us about all options and charges up front, without sales pressure.This is the second pre-owned car we have purchased at Dyer. The first was a Subaru 11 years ago, and we are still driving it.

Went to dyer in Vero Beach. Indie Thomas was the person who helped me purchase my new car. He was very helpful and great through the process. Everything was very smooth and easy. I highly recommend dyer Mazda. I love my new car !

I took my Mazda MX5 in for a scheduled maintenance, which was only an oil change and tire rotation Wes the service person, was very professional, accommodating and nice. Car was completed in one hour and I was back on the road. Great Service!!!

I have nothing but positive feedback on my experience with the entire team at Dyer, especially with Indiana Thomas and Nic Campion who both personally helped me with the sale process. They made the entire process effortless, were extremely attentive, and were very transparent about everything. The quality of care and service I received at Dyer was top notch.

Amanda in the service department is AMAZING!!! She always gets my car taken care of and makes sure I have everything I need. A+ service.

I recently had my car serviced with Dyer Mazda and they were super fantastic! They have phenomenal hospitality, especially Wesley who was so helpful from the drop-off, to calling me with updates and suggestions, to a quick and seamless pick-up. Thank you for the great care and keep up the good work!

Buying with Dyer Subaru was excellent. I did all of it online they sent my paperwork next day priority. The car was in great shape when it arrived. Sherri was great to work with and very responsive to my every need and question. Most of which was done by text. I recommend you you buy from them.

Excellent service team, they keep you updated and always make sure things are done correctly!

Best buying experience I have had ever in leasing a car. Nic and Indiana are amazing people and such a great representation of excellent customer service. No stress, no pressure at all. So pleased with the process! Don’t hesitate to visit these great people at Dyer in Vero!

They did NOT believe me when I told them. Four times, I could not turn the ignition key, and steering wheel locked up. They will charge you a diagnostic fee, even if nothing is wrong. They did not charge me. My vehicle was worst, then when I delivered it. Left front wheel made a very large sqealing noise, and was hard to steer. Do not go here, takes way too long to fix vehicles, experience of mechanics is NOT good, quality of workmanship poor.

Giving a one star cause I was baited to come in was talking to someone named Sophia and she confirmed that the model I was looking into was available when I showed up the salesperson were very nice and kind I asked about the model and they were lost and could not find the model until someone said it was been sold then I got confused and said how so when it was confirmed wasted time and gas for nothing hope no one else goes through this experience that I went through

Excellent customer service from the time you pull up [apologies cant remember service team members name] to check-in [Steve] communication throughout, pickup & after service followup. I was offered a courtesy car [sweet Mazda CX30]. Service was detailed, prompt & reasonably priced. I will continue to have my car serviced there.

It was the best car buying experience that I’ve had. Very friendly customer service, from the sales department to the finance department. No pressure, no gimmicks, and no hidden fees. I definitely recommend them to anyone.

I recently purchased a 2018 Hyundai Santa Fe Sport from Dyer and I absolutely love my new to me vehicle. The salesman Alan Seidel made the process so simple from the start to the end. So if you are looking for a new or new to you vehicle. Stop by and ask for Alan!!!

From check-in to check-out this was as smooth and comfortable a dealership service one can ask for. Steve Smith was very personable and provided clear explanations of the work that was required and what was recommended. Additionally, he kept us informed with updates while we waited to keep us aware of when our vehicle service would be completed. The waiting area is comfortable and customers have snacks and drinks available. Pricing was on a par with private repair shops, which from my perspective is a real plus.

Fast, reliable, and highly professional. Great experience!!!

I have been going to Dyer in Vero Beach for years and have purchased/leased 6, yes SIX vehicles there. Six because some were leased and most are Mazda CX-5 SUVs of which I am on my 4th one (due to leasing) and I now purchased the current one that I have---love this vehicle, obviously. Thanks to Rob, Chuck, and Nic for going above and beyond for us. I want to also say their service department is the best. They are so personable and accommodating and considerate. Thank you to The Dyer Group for having such an amazing, caring team!!Susan Hatcher

Had a small issue with my CX-9. Everyone so kind and helpful.

Our salesman Indiana was very courteous. He answered our questions and made sure we understood everything about our new CX-5. Chris, in finance, made the process painless.My husband a WRX Subaru from you 7 years ago . He said he would never go back. Happily, you have redeemed yourselves.Thank you again for the courteous and helpful service.Julie & Peter Lier

Needed a part for my Miata, Ray Saez in parts, did the most fantastic job of contacting me and sending repeated updates on the status. Swift follow up and just a great experience! Thank you Ray!!!

Tre is excellent

Sales person Indiana and Sales Mgr were very helpful.

Excellent service!

You have the very best service representative I have ever meet. Efficient, smart, kind, knowledgeable and she does what she says she will do. Tell you like it is no lies. She is keeper

Loving my new Mazda Miata 5 RF convertable. Indiana was extremely helpful and courteous and Chuck in financing kept things smooth and quick.

Fantastic experience! Nic and Indy were great, and I love my new Mazda!

Cant speak for the sales side but service is absolutely horrendous.

I have never had bad service here.

Fantastic experience was smooth sailing the entire time they worked with me to the best of there abilities and gave me everything I asked for if you’re looking to buy a Mazda definitely come see Indiana Thomas at Dyer Mazda

Very friendly and beyond helpingThanks.

I took my Dream Car for its yearly check up at Dyer Mazda. Extremely happy and pleased with Carson, George and Matt. They treat me and my car with respect, good care and caution not to cause any damage. George is the Best, excellent tech, good personality, willing to share with you his knowledge, polite, second to nobody. Carson is awesome, cordial, helpful, caring, making sure you are very happy, great attitude. Matt you are Great too. I will recommend Dyer Mazda to everybody. Give them 5 stars!!

Ive gotten two vehicles, now, from Dyer Mazda, and the sales team is what brings me back. Brandon really goes above and beyond to make sure everything goes smoothly, and everyone else Ive worked with there -- Danielle, Chuck, Pete -- have all been professional and pleasant. Great place to buy great cars (zoom zoom!).

Avoid at all costs. This is not a dealership you want to shop at. I have purchased many cars and this was honestly the worse experience I ever had. There are plenty more dealership to get a great deal and not get scammed. Just drive by..

My boyfriend & I came here with a budget & a specific car in mind. With me having basically no credit we all know that makes it a bit tough to get a reasonable monthly payment. Thanks to the patience & understanding of this staff we walked out with the car & the payment we wanted. I am extremely happy about my car & very pleased with the overall experience. Nic & Pete were very nice & incredibly intelligible. Will definitely come back in the future.

From my first interaction with Nancy to finalizing the purchase of my CX-3 with the help of Nick, Danielle and Shawn, the experience has been exceptional. They even introduced me to the parts and service department. Everyone was professional, friendly and knowledgeable. Thank you Dyer Mazda.

Just bought my very first ever new car. Very friendly and professional staff.My sales person Peter never once put me under any sort of pressure.Peter was very help full with any questions i had.When we went for a test drive it didnt feel like a stranger sitting next to me.He is makes u feel comfortable and puts u at ease.Brandon and Chad are the sales managers and are both real nice guys.They got me financed and a nice deal. I am very very happy with my car buying experience and will recommend anyone looking for a Mazda to go to dyer Mazda.I would like to thank all the staff at Dyer Mazda for getting me into my new Mazda 3. Also thank u for the most enjoyable car buying experience.

Took my 2018 Crosstrek in for service today. As usual... Staff was. A joy to be around! Didnt take long and I was good to go!!! THANKS FOR ALL YOU DO!!!

On the 31st of May, I had what I will say was the absolute pleasure to do business with Pete, Chuck, and Brandon at Dyer Mazda in Vero Beach. They were able to put me in a lease on a 2017 Mazda 3 Touring that I am happy to drive today. I held off a week from leaving a review because I wanted to see how much I would enjoy the car and I can say I love it. My car before this was a 2013 Honda Accord and the 3 Touring is so much nicer all around. Its more comfortable handles better and much less road noise while driving. Yes it is a four year newer vehicle, and I drove a new Accord, but I didn’t enjoy it as much as Mazda 3 on the test drive.As for the dealership, I will say it was by far the most comfortable hassle free car purchase I have ever done. I provided them my numbers, and to my surprise, they were able to come below what I asked. This is something that almost never happens and trust me I wasn’t a pushover. I think it was the professionalism and understanding of the gentleman at Dyer Mazda that was able to make this happen. It was much appreciated in my wallet for sure.After the sale Pete as able to walk me through every feature the car had to offer. Some I was unaware of that came in this model. He is a great person and salesman with the proper knowledge of the brand and models.I will say without a doubt that I am very proud that I have purchased from Dyer Mazda and for certain will do so again. Yeah, I may have sounded like a commercial, but I’m truly happy with my purchase how can you not?

Brandon and Pete went above and beyond for us. They are professional, personable, and did not use high pressure sales. No pressure - just honest answers and earnest willingness to accommodate our needs. I highly recommend them!

Purchased my vehicle with Sherri, she was great to work with. Being able to text with the dealership made it really easy. The whole process was extremely fast. Was financed through a reputable bank. Would definitely recommend to anyone.

This place is the pinnacle of customer service. Love this place for everything regarding my Subaru!!!

Could never get through to the service department. Called 5 times

Great experience with a great staff!!!

After doing my research the Outback looked the car for me so I test drove and verified my research. Sherri was fantastic - no pressure and willing to answer any and all questions! The whole buying process went so smooth and I was out on the road in my new car in 2 hours. The Outback is great especially with Eyesight - makes highway driving so much less stressful.If you are looking for a great car from some great people this is the place!!

The service department was great, I arrived for my appointment was helped immediately. I was offered something to drink and shown to lounge area. Lounge was very nice. The oil change was real quick, and my car was washed. Good experience.

I had a great car buying experience at Dyer Mazda! I did my research and knew exactly what I wanted. My sales guy, Justin, was so helpful and professional. He and Chuck, in finance, answered all my questions and made the process so easy and painless. I love my new car and would definitely buy from them again!

My boyfriend and I had been searching for a new vehicle for him for quite a while and everywhere else we searched, just seemed to be interested in the sell. When he met Vernon at Dyer Mazda, he talked more about the man than the vehicle that night. The next day, we came back and purchased the truck from him. He was honest, up front, personable, and did not give us the typical salesman vibe. He was genuine and wanted the best for us and because of him, we believed this truck was really what he told us it was. He did not lie and say its better than what it really was, nor did he push us whatsoever. We told him how appreciative we were of all of his help and really hope the company knows how valueable he is. He made the vehicle buying experience a personal one and I cannot thank him enough for finding him the perfect truck! Thanks again, Vernon!

Awesome staff great serviceThe waiting room is the bestGreatful that they are here

How car buying SHOULD be! The Dyer family is lucky to have both Brandon and Alan. They made the entire process easy and painless - extremely transparent and honest guys! After a not so great experience at the Mazda dealership in Melbourne, I would highly recommend making the extra drive to go see these guys. They were patient with all of my questions, didnt just explain the bells and whistles of the car (like most car salesmen do with women), but took the time to explain the specs behind the more technical aspects of the vehicle. Cant wait to go back to say hello when I get my vehicle serviced! Thanks for all you guys have done for me!

Great Car and Excellent DealerI highly recommend this dealer and especially Sherri Lane. She made the whole process easy. We will definitely come back for our next car. In fact we did!

Had a great experience purchasing my CX-5! Shawn made the process super easy!

The careless service staff will probably damage your paint, curb your wheels, and return your car dirtier than when you handed over the keys.After bringing my 2014 Mazda2 in for servicing, it was given back to me with paint scuffs on the front bumper cover, from what I would say was one of the service staff leaning a tire from another car against mine while it was in their care. I could tell my vehicle was driven carelessly, due to both driver side tire sidewalls being brown and chewed up as if they had grazed a curb. Luckily for them, the paint imperfection buffed out and my expensive aftermarket wheels werent damaged. To top it all off, they were courteous enough to wash my already, and VERY obviously clean car, which left it covered in streaks and water spots. The car was showroom clean when I drove in, and now I have to clean it all over again. That lack of judgement is not surprising, given the mediocre job the rest of the staff did.Im not even the only person to have this problem. During my time at Dyer, another woman was dealing with management over some body damage inflicted on her freshly serviced Subaru.After submitting this review, I will be checking to make sure that my vehicle was properly serviced, if at all. Needless to say, I will not be returning to Dyer for anything, be it vehicle servicing or future vehicle purchases. I will also be notifying the Mazda North America corporate offices, because unacceptable service like this is pathetic.

The service department as a whole, definitely needs more square footage. Tire plus and Tire kingdom have larger reception area. Overpriced like a lot of the dealership nowdays. Unless you really need your Mazda to be repaired at a Mazda dealer, I would not recommend.

Just bought a 2016 CX-5 from Dyer a week ago and I LOVE IT! The buying experience was unlike any Ive experienced...salesperson was fantastic, process was quick - I would highly recommend this dealership and this brand! In fact, my Dad just went yesterday to Dyer and bought the exact same car! :)

Bought my car almost two years ago. Still runs great and they honored all phone conversations and facilitated a great process. Highly recommend.

No one came out to greet or help me with a car.

My experience at Dyer Mazda was beyond any experience I have ever had buying a car. They went beyond what is considered excellent. If you are in the market for a Mazda, Kia, Chevrolet or Subaru visit Dyer. You will be treated like royalty along with getting the best deal ever. I love my Mazda CX5 and could not be happier.

The dashboard on our Mazda 6 has been melting for years. Mazda extended the warranty on the melting dashboard, but they never have any in stock, they are always back ordered. The best part is that we recently took the car in for a passenger airbag recall, and the sloppy staff proceeded to drag the hot melting dashboard on the a pillar, the windshield, and the sun visor. Now I have this disgusting mess to clean up, if it even comes off at all. A professional staff would have either cleaned up their mess after, or properly taped off any potential affected areas prior. This isnt the only melted dash your people have dealt with, its just plain lazy.

Service Department well run and has very friendly staff

This dealership is mediocre they dont return your calls service is hard to get ahold of. I really love my Subaru but I dont like the service and response of the dealership. Hopefully they will improve and I improve my review....

Dont count on their service department. Even after the mechanic admits and acknowledges the problem, the service manager will refuse to fix it and will suggest you take your business elsewhere. Keep this in mind before visiting here or buying a vehicle from this dealer.

We had an awesome experience at Dyer Mazda. Alan Seidel is an awesome salesman. He knows his business when dealing with customers and cars. Drive on in and look up Alan for a deal. You will not be disappointed.

I love miatas long time.

Very nice people and the cars look really beautiful.

The epitome of what a dealership should be. Staffed by friendly salespersons who understand that the way to a trusted relationship between dealer and customer is not through bull, but mutual respect and customer service. Pete and Sherrie never once pushed themselves on me, instead letting me know they were there if I had questions. They respected my privacy and did not solicit to the private contact information I provided. Im overwhelmingly happy with the car I got, the price I got it for, and the people who I got to deal with. When it comes to quality, nobodys higher than Dyer!

WARNING! Scam artists. Tried to over charge for an oil change and tire rotation even though it was booked online at a set price. Didnt even do the tire rotation after taking 3 hours longer then they were supposed to. Somehow my brakes suddenly had problems which werent there when I arrived and then come to find out they put the wrong oil drain plug in. DO NOT TAKE YOUR CAR HERE!

Very helpful. Would recommend to anybody

Vernon Tynes was a great help in getting the price I needed for a new car. Thank you so much for making it a quick and easy experience.

Service department was excellent.. Very clean.. Even a small fenced off dog park area.

Always a friendly experience, On my 3 car from the Dyer people. Highly recommend.

My husband purchased a spotless used 2009 Mazda 3 from Dyer a year and a half ago. I fell in love with his car so when it was time for me to get a new car I was seriously looking at a Mazda 3 hatchback as well. Decided to go by Dyer one Saturday and Vernon Tynes came out to say hi. Wow did we luck out with getting him as a sales representative! He was so friendly and not at all pushy. Listened to what my needs and wants were in a new car and showed me the perfect car for me based on what I told him. When we test drove it he answered all my questions without hesitation and although he was very informative about the vehicle during the test drive he was also interesed in just talking to us and chatting about everyday things. Turns out that car he showed me on the lot was my perfect car and I knew it from the 1st test drive. Vernon was amazing during the negotiations on purchasing the car and really wanted to make me happy during the process. Before taking the vehicle home he took a significant amount of time with me to sit in the car and tell me about all the new features and how to work all the electronics and gagets. Go to Dyer and ask for Vernon Tynes, hes the best rep you can get and even if you dont purchase a car youll have met an sincerely nice man! Thanks Vernon!

Great dealer. They take care of your needs.

I want to thank Tom Deschler and Brandon Reynolds for the wonderful sales experince I had at Dyer Mazda. I was one of those customers who checked out many new cars . I looked at them and their specs, I test drove them, and then had to decide out of many brands, which make and model to buy. I have to say I was probably what would normally be considered a pain in the butt customer because before I made my decision, I had been to Dyer 4 times, to the point Tom and Brandon knew me. Each time I visited, I was welcomed like an old friend and they gave me their time and energy to evaluate a car. I never felt pushed. I never felt like I was an annoyance. They went out of their way to find the color I was looking for and when it came time to make my decision, one of the major factors was the dealership and how I was treated. I leased a Mazda 6 Grand Touring model which has many hi tech features. Aside from a car driving itself,this car has everything from lane departure warnings, cross traffic alerts, blind spot monitoring, potential brake assist upon possible collison and cruise control distance monitoring and speed control on cars in front of you...among others!! Mazda makes a fine car and I urge anyone interested in buying a car who is reading this, to visit Dyer Mazda on Rt. 1 in Vero Beach. Youll love the cars and the people who work there.

If youre looking from Mars that theyll give you service with a smile

Do not answer technical question when calling . recommend going to a different Mazda dealer

I got my car in this dealership and was offered the best price in central Florida without hassles.

As a self-proclaimed haterof car shopping, our experience with Dyer Mazda and Alan Seidel could not have been more pleasant and painless. He comes with our highest recommendation, thanks so much!

Wonderful experience. Great staff.

I purchased a 2013 Ford Focus in September 2016. I began have problems with the car. There was an appointment with the new service manager Mike. When I arrived on last week, he never came out to speak with me. One of the guys came out and asked me to drive and let him hear the car. When we got back to the dearlership, he went to speak with Mike. He came back and told me they could not help me at the dearlership and take the car to the Ford dealership. By this time, I am furious. I left very angry and took the car to the Ford dealership. To my disappointment, the car has transmission issues, brakes wearingout, and tires are wearing out. This is not what was suppose to happen and no one at the dearlership seems to care.

Had a appointment made 2 weeks agp.was told today when i brought car in that the parts were not there

Nice people and great service

Everyone at the Mazda Dealership was very friendly and professional from the salesman, Justin Bierle, to the manager, Shannon Kinnett, to the finance manager, Kevin Dolan. We enjoyed our experience and we love our new Mazda!

I called both the John Dyer dealership and MZADA Corp about my transmission oil going bad prematurely. Even though they call the Fluid a lifetime fluid and not its not to be changed until 60 or 100.000 miles which I have in writing from a mazda corp email .. I only have 34k on my mazda 3 2013. So Why did it go bad prematurely? Maybe there is something wrong with my tranny, Why are they not standing by their warranty? If the fluid goes bad the transmission goes bad. They are both fighting me over a fluid change. How ridiculous is that!! The Dealership is siding with Mazda corp go figure that one. The bottom line is that they are unconcerned for my safety and anything could happen to the transmission which could involve an accident. Were fighting about 35 dollars in tranny fluid at wholesale cost max. John Dyer says the service is almost 200 bucks while most other non dealerships charge 80 dollars. Looks like will have to get the BBB, Consumer Affairs, Attorney Generals office, Fresh From Florida and the DMV involved.

That parts guy with the beard knows his parts. And their master tech. Is on point.

The Best in every way, service, sales, parts and employees.

Great customer Service!

Very very very very unprofessional from front desk to service advisers! I worked in a dealership for 4 years an I have never in my life have felt so disrespected! Do not ever go to them!

They expected to sell me a car without driving it first..... no thanks.

Good service but the wait time is ridiculous. I went in for air pressure and waited three hours!

Jennifer in service is who you need to see. Always take car of me and my Subaru.

Friendly staff and great service

Everyone are so nice

Good service

Great Customer Service