I want to thank Sylvia for her assistance in helping me choose my glasses. She was very kind and patient with me and ordered the exact frames I wanted, after I chose a pair, left the store & then changed my mind ! The receptionist was also very nice & friendly . Much appreciated !
I brought a Flexon frame which are durable with transition lenses, plus I added the non-glare/scratch resistant. The whole works from Visionworks #47 on 9/10/2019. The frame is still intact and the lenses dont have a single scratch on them, Visionworks frame and transition lenses are a must!!. SYLVIA and DALIA are good at what they do at Visionworks #47, I recommend them for your next pair of frame and lenses. Location- 223 Victoria Mall, 7800 N Navarro Victoria, Texas 77904.
Sylvia was super helpful! And so patient with our busy bodied 6yr old son! They were very sanitary and controlled with trying on frames. We felt safe to bring our son in a scary time. ❤️
The Visionworks in Victoria mall is outstanding. Sylvia Marshall is amazing. Very friendly, knowledgeable and patient. She really cares.
Had a wonderful experience with Sylvia during selecting my glasses has patience and explained everything thoroughly. Definitely a 5 star experience
Had a great experience at Visionworks. Really appreciate the extra care and precautions they take during the Covid pandemic. I highly recommend them and appreciate all the assistance given to me by Sylvia and the rest of the staff.
The woman who gave me my glasses was not friendly it took her two minutes to hand me my new order. she did point out on my envelope that there was number to call for appt. i did not see that which i apologized to her but she did not care . i told her i had received a text that my glasses were in but never mentioned i had to call ahead. she never made eye contact with me maybe it was about to be her lunchbreak but there was only one customer in the store and there was other employees She didnt even assess the fit on my glasses. i will now need an appt to adjust them since i notice they hurt my earlobe but i DO NOT want her to service me. also when you order glasses should you get a eyeglass cloth?
Manager Sylvia is an amazing leader and worker. Went in for some contacts and the experience was amazing. She is really polite and patient.
Sylvia Marshall was the greatest help and knowledgeable salesman I have ever helped me out and I’m differently coming back cause of her
Great service by Sylvia Marshall, she helped me with my insurance and quickly lining out my order.
Thank You Sylvia M. for all your help in choosing my new frame and Great Customer Service I always get from YOU.
Had such a pleasant experience today! The staff in the doctors office and in the optical department was exceptional! They each made me feel so comfortable. Also! The sale they had on their frames was so awesome, Jenny was so helpful!!! I cant wait to get my glasses AND sunglasses! Definitely going back again and sending everyone I know!
Sylvia made our visit into Visionworks a breeze today! I had called a few days before to inquire about availability on a couple of frames. She was very patient and able to provide me that information efficiently. When we went into the store on Saturday and she was able to help us promptly. She reviewed the different options and tailored our order to exactly what we asked for. Thank you again Sylvia for making this experience a great one.
I really appreciate the patience and professionalism, especially during Covid. I am grateful for their help and would definitely recommend this location. Sylvia was amazing!
I was in there this afternoon and spoke with a lady named Sylvia. Very very nice very knowledgeable and helpful. Answered all my questions with ease. Definitely will be back. Excellent service. Thank you sylvia💜🤟🏻
When in to the store this past weekend and spoke with a lady by the name of Sylvia. Very knowledgeable and helpful. Answered all my questions with ease. Definitely will be back. Excellent service. Thanks Sylvia and the rest of the staff. Keep up the good work.
I had a pretty cool experience here. I never write reviews but I felt this place deserved one. Everyone was real cool and didnt annoy me by pushing sales. A very kind small lady with glasses, I believe her name was Sylvia (sorry if that wasnt your name maam), helped me find a pair. Very homey feel.
This was a waste of time. Im in town working and wanted to update my prescription. At the age of 47, this is the first time my script improved from my previous exam. The Dr, for some reason, thought she could just flip the lenses back and forth several times asking me which is better. Then shed quit and as she would act as though that was it I would say, I still cant see the letters clear. Then repeat it again....and again. Still not satisfied and already decided that I wouldnt be investing in eye glasses from this place and definitely not with the Drs findings, I was still anxious to see how far off it was from my last exam. It wasnt close.
I went by there last Sunday and the girls working were so nice and helpful. They helped me try different glasses and took their time. Michelle helped me and never got frustrated of how picky i was being. Both girls were awesome!!! I am going to take my son next week ! Great store and service
Jenny was so helpful! Helped me find the perfect frame and got us great deals! Definitely, will be going back with her.
I had a great experience with the person who welcomed me into the the store. She had a warm but friendly smile, and provided great customer service. Flora was very knowledgeable when it came to my questions and gave me a great deal on my glasses. I highly recommend her to anyone who is looking for someone to take care of them on their next visit into Vision Works. Thank you Flora for your great service .
This has been our go to eye wear store for years. Once again, great customer service was given by Sylvia. These folks are great at helping you decide what looks good and what not so much. Thank you again for the accommodating and quick service with my request.
Let me tell you the whole enchilada on how well the service at Victoria vision works was. Me and my wife went in to update our glasses when we finally decided on which one made me look the most handsome (wife rolling her eyes) one of the associates by the name of Sylvia Marshal came to help us and boy let me tell you she made the whole process a breez like a walk threw a meadow in early spring. She was very knowledgeable and explained the pricing and different options to me and my wife. She made the whole experience of getting new glasses very pleasing not to mention her having to put up with my constant looking in the mirror at my self (wife rolling her eyes) I would highly recommend her to anyone looking to update their glasses.
I had a great experience because of Sylvia Marshal she helped me fix my glasses in no time when nobody else could help me she came through in the clutch of real. Thank you guys at Victoria mall made my vacation so much better.
AWESOME SERVICE!!!! SYLVIA WAS VERY KNOWLEDGEABLE ON ALL PRODUCTS SHE WAS VERY HELPFUL. WILL BE BACK FOR ALL MY GLASSES AND CONTACT NEEDS THIS IS THE PLACE TO GO FOR SURE .
I went in this afternoon just to look around for some frames at a reasonable price Dalia and Sylvia really helped and took care of me in my situation. Even though the store was extremely busy, was an amazing and quick experience!
This store was very clean all the sales staff were so very helpful. But Sylvia was so very kind she went the extra mile to take care of all the products she was so knowledgeable and got me the look I was looking for will be back soon to show off my new glasses
The folks in this store are very helpful. I have very bad eyes, thus my lens are very thick. Justin came out of the lab to help me find which frames would work well with my prescription. I appreciated him going the extra mile.
My visit to vision works was outstanding. I was greeted immediately by the sweetest ladies. I have been to other opticals and have not received such wonderful service. Great job to the staff.
Good customer service
Justin in the lab always manages to get my giant lenses in my favorite frames just right. I’ve had my glasses for 2 years now and haven’t had a problem yet.Can’t wait to update my look and get great service with good quality!
Vision Works provided exactly what I needed for my 2 boys. Dalia Mesa of Vision Works was courteous and patient! She showed us the types of glasses that looked great for my sons and they left happy. Thanks to Vision Works and Dalia Mesa for the great treatment.
Sylvia Marshal was extremely helpful and fast! Staff is great, glasses selection is awesome.
Thank you Silvia for helping me with my glasses you have a lot of patience especially with me & my kiddos ...I went in so late and you still got me in and out :) you made my night :) you have a good night Silvia !!!:)
Awesome and great experience, very friendly staff. I was able to get the frames and lens I wanted. No complaints here. Thanks again Sylvia Marshall for your expertise.
Every time I come in, Im always greeted by the same great employees that have always been there for many years. They all have great experience and excellent customer service. This place is wonderful!
My experience is always great! My family and I have been getting our contacts and glasses here for years. There are a variety of style options with awesome promotions. 👍😎😁
Sylvia Marshall is absolutely amazing am very helpful. Very easy process and super helpful! If I could give it more stars, I would.
Great service. The team helped me with getting to know what I get with my insurance.
This place is the best the people who work their are very nice. I went in there because my eye was bothering me (I was a walk in) and the eye doctor saw me right after I finished filling out the paperwork and in less than 30 minutes I was done and the eye drops they recommended solved the problem I was having with my eye. Ill definitely be a repeat customer and Im recommending this place to all my friends.
Beatriz, the store manager is very professional and extremely proficient!! She is a great asset to Vision Works in Victoria, Texas!! I would highly recommend her to anyone who is new to the area or is in need of glasses, contacts, or for her expertise knowledge!!
We have used Visionworks for years. Always friendly staff. Just went a few days ago, they were so busy but Beatrice took the time and was so helpful and friendly!
David at Visionworks was such a great help and took time to help pick out the perfect frames for me with in my budget. I will definitely be returning for the next pair of lenses
Dalia MesaGreat customer service! Always friendly. Honest and willing to get you into something that fits you.
Yvonne was very helpful in helping me pick out my glasses, answered every question I asked, even went an extra mile to help me pick out my favorite brand and took her time with helping me ! She’s great !! She made me feel very good about my purchase definitely will go back for my kids glasses ! Best experience I’ve had there in a while !
Friendly and helpful staff. Great service. Sylvia was very professional and courteous. A+ rating.
Went in to the store to see if they could help me replace my lenses on my glasses. Evett helped me out an got them swapped out for me. Nice workers and very helpful.
Always a pleasure when Im in the store. Great customer service and a wide variety to select from... Ask for Sylvia shes amazing!!!
Sylvia really made our trip and experience easy and pleasant. I asked for a specific frame type and she pulled EVERY ONE out for me. And she wasnt offended if I didnt like one. We would definitely come back. Thanks Sylvia for your help.
Very impressed with the service and the selection. They worked with me and helped me with my budget. I will definitely go back. Thank you !
Delia was great... Great service and friendly. My first time wearing glasses in 44 years.
I went to vision works and Dalia helped me pick a perfect frame she is very nice person she helped me so much she has a great spirit and has great customer service! Would definitely recommend her every time
The staff is so wonderful very knowledgeable of the product. Sylvia is the best very professional and helpful she goes the extra mile I will return and tell all my friends how well they all work so well with the people. Sylvia is the best a ture asset to the company thanx again
Fast and friendly service! Good selection of eyewear. Diana was very helpful and I am happy with my new glasses.
Went and got glasses today. I had an impeccable experience today. The frames of my glasses fit perfectly. Thanks to Vision Works associate Evett.
I was in my hometown Victoria, Tx . And while visiting with my parents I noticed I my glasses sliding down my face . So I asked my mom where she thinks I could go to get my glasses adjusted and she mentioned VisionWorks in the Victoria Mall. I walked right in and this friendly, knowledgeable, and efficient young lady Jenny assisted me. I was in and out in no time. I will be back next time Im in town to purchase some new eye glasses with Jenny. She was awesome!
Great and helpful staff, ask for Sylvia shes awesome.
Great customer service! Evett was friendly, knowledgeable and very helpful! My daughter loves the frames Evett helped her pick out. Glasses were ready to pick up the same day!
I went in late one night over the past weekend, because my nose piece was broken & I needed a new screw. Sylvia Marshal was fabulous and I recommend going to the Victoria location for professional service.
Sylvia Marshal always adjusts glasses perfectly!
Great Staff and efficient service. Many nice frames to choose from and reasonably priced.
Sylvia marshal was kind and generous enough to fix my glasses for me she had a very warming presence about her
Excellent customer service from Sylvia, very helpful and kind. Thanks vision works! Will go back soon☺
A great place to go when u want GREAT prices and quality....went in and Sylvia Marshall gave me AWESOME customer service!!
Diana adjusted my glasses today was quick and friendly, will be coming back for eye exam and new glasses.
Great experience, very helpful. Even did a minor repair for free!
Great deal great customer service!Evett was very helpful and knowledgeable like totally freaked me out I’m mean right on!
Went In and spoke with Yvonne she was very nice and helpful.
Mrs. Sylvia was awesome!! Got us in and out under 30 minutes. My lil one loves her new frames!!!
We were in a hurry to go on vacation. Unfortunately, my husband broke his glasses right before we were leaving. In an attempt to get some new ones, we headed to the mall to LensCrafters. To our amazement, we did not have to buy new ones. They actually fixed ours! And the best part was, they did not charge us a penny! Super good customer service and we will return.
Dalia was great! She helped me find my amazing pair of glasses!!
Sylvia Marshall gets 5 stars from me. Very knowledgeable in all areas.
We had great customer service. Will definitely come back again.
Went to ur store and Sylvia was the best she helped me find just what I needed very knowledgeable on the productsThank you Sylvia you were the best sales person I have every delt with and that is saying a lot
Great service with a smile! We are very pleased customers today..thank you!
Evett was great at helping me get the perfect eye wear . Ask for her
Sylvia was awesome so professional she knows her stuff when it comes to glasses.I recommend seeing her for all your glasses. Thank you Sylvia.
Sylvia is the best go see her at Visionworks Victoria always helps me with my adjustments and sales
Evett and Jenny helped me with my eyewear they are great and will return soon
Dalia MesaShe was very helpful patient and got me into exactly that I needed and wanted.
Dalia was excellent helping me find my glasses.
Great experience at Vision Works Dalia was very helpful and she has great customer service .Ive been going to her for years
Diana was very helpful and friendly when adjusting my sons glasses
Got great sevice,Evett made sure I was satisfied with my purchase. I will be coming back
Great service !! Evett was awesome at helping me pick out my eyeglasses
Such a wonderful place with great customer and friendly employees 😊...make sure to ask for Sylvia Marshall!
Wanna recognize Sylvia Marshal for great service and awesome job on glasses
I had to get emergency glasses and im from 4 hours away-Flora at Visionworks gave me a great price and i got my glasses the same day in one hour!Thankyou for all your help
Came in for assistance and questions on my glasses wear, Sylvia was very helpful and friendly!
Go to Sylvia Marshal, shes sweet,awesome and has amazing customer service!
I love Visionworks! Their staff is always very helpful and their glasses are worth every penny.
FLORA & JENNY were absolutely OUTSTANDING!VERY VERY HELPFUL..
Paid a lot of money for glasses that were not right prescription was wrong they easily scratched I cant afford new ones and they wont fix nor exchange with out me paying a lot more money i dont have my birthday is Valentines day and I need new glasses for my drivers test
BEST OPTICAL IN VICTORIA!!!ASK FOR FLORA, SHE IS THE BEST
Sylvia Marshall...going on 11 years ..best on eyeware. Friendly. Professional. Coustmer comes 1st! Great job, Syl!!!
Evett was very helpful !!! Love my glasses !! Definitely coming back for all my glasses needs
Fast and helpful. With a great atmosphere.
David was of great help in selecting my glasses i will be back
Visionworks has the best prices in town and great customer service! We have been getting glasses here for YEARS and will continue our business here!