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Texas State Optical
505 E Mockingbird Ln, Victoria, TX 77904, United States
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Texas State Optical
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Ja
Review №1

My experience at Texas State Optical was fabulous the optometrist was wonderful the staff was wonderful I felt really at home I feel really safe in the optometrist hands there was no mistreatment miscommunication or misunderstanding my experience was wonderful I give them a 10 they all need raises thank you for treating my eyes with such care an excellent professionalism

Wa
Review №2

Called about any potential openings for a walk-in since we got rained out at work and they took me in within an hour of calling. Quick and very friendly. Nice selection of frames as well. My go to spot for my annual eye exams.

Al
Review №3

I went in for having frequent severe headaches and pain behind my eyes. The staff was very friendly and accommodating, and Dr. Addock was knowledgeable and kind. I had a very pleasant experience and would absolutely return if I needed to.

Gi
Review №4

I took my son for his eye exam check up and EVERYONE that I encountered there were so polite and professional!!! Doctor was patient and knowledgeable. The eye technician was also patient professional and knowledgeable and also the lady that helped him pick out his eye glasses

El
Review №5

I would just like to start by saying every single employee at TSO is beyond Five Star especially Ashley and Billy Never have I been treated so Amazing and felt like I was part of the family the minute I called in to set up my appointment the only thing that made me a little sad is o only will go and see them once a year for eye exams. Keep up the Amazing Customer Service.!!!!!!

Sh
Review №6

I was seen on time & the staff were all very professional & helpful.

Er
Review №7

Fast, friendly, and efficient. keep up the great work!

Fa
Review №8

TSO in Victoria tx has excellent service and all the employees treat you very nice! I would recommend TSO to everyone!!

Mi
Review №9

Wonderful friendly staff, the eye doctor there was very sweet and informative about what was going on with my eyes. Everyone there is really nice, and I would recommend this place.

Jn
Review №10

I love TSO! Very fast, friendly and not to mention the doctors are awesome! Reasonable prices!

Eu
Review №11

I was very impressed with the entire staff. They were friendly, polite, and very professional. The eye exam was very thorough and precise. They made sure to perform different tests to help me better my vision. Ive been to two previous places, and Texas State Optical is by far the best experience. Thank you to all those that helped me.

le
Review №12

Billie was a great optometrist’s assistant. She was very sweet to my daughter and made her feel comfortable ❤️ ! Very Friendly Workers as well

An
Review №13

TSO has great customer service! Billie was great, and everybody in the office was very nice.

Ty
Review №14

Billie was a great optometrist’s assistant. Clean facilities. Friendly atmosphere.

Al
Review №15

My appointment went so well. I felt so comfortable. I was treated with patience, not rushed out of the room. Very thorough...open to questions. Great professional treatment.

je
Review №16

I absolutely enjoyed my visit at TSO!!! They were all so helpful and had great personalities. To me, trying to find new glasses is like car shopping..ITS THAT IMPORTANT!! And they made it a very pleasant experience!

Jo
Review №17

This was my first time ever going to TSO. Very nice and clean atmosphere. The young lady that attended me, was very professional and courteous. She would wipe down every piece of equipment used for my exam. They made me feel at home, it was great that they were very thorough and specific in meeting my needs. Dr. Adcock did a tremendous job in explaining and making sure I understood every detail of my examination. I would highly recommend TSO to everyone.Thank you, God Bless

Ca
Review №18

From the moment I walked through the door I felt like I was a person and that a number or a situation the girls did good to make sure I was taken care of quickly the doctor majora was knowledgeable about my entire situation and then when it came to picking out my glasses they have very E fishes and proficient girls working that will help you pick out what is best for you what looks good on you and what is within your Comfort zone financial if you do not have insurance. Victoria has a Great Team

Te
Review №19

Ive just had cataract removal and I have to brag on the services Ive received from the staff at TSO and Victoria Eye Center. The organization of this staff and the care, bedside manner and knowledgeable experience of Dr. Mutschink is unmatched. I live 70 miles away and my experience is more than worth it.

We
Review №20

Nice and friendly people but I did get charged for a test that I did not get. I felt pressured to purchase glasses from them as well.

Ta
Review №21

Everyone there was prompt and pleasant. All my questions were answered in detail and they took the time to make sure I was satisfied. Thanks for a job well done.

Sa
Review №22

Wait is never very long. Super friendly staff. 😀

To
Review №23

Staff is so helpful and pleasant. Great experience every time we visit. They also remember you when you come in. Definitely recommend!

Mi
Review №24

Very nice people. Service was very great. They explained everything to you & listened to questions that were asked.

Li
Review №25

We visited Texas State Optical today for my daughter! I did not come across one unkind person. Everyone there was amazing. They were all really good with my 9 year old. She loved the people!Why I did this is beyond me, but we went during my little boys nap time 😖😭. He was AWFUL I literally wanted to just walk out, but they never batted an eye. The lady in the room was trying to turn cartoons on for him. Another sweet lady from the glasses side came over and talked to him also.Everyone was so patient, kind, helpful and welcoming! The office and room was all extremely clean !

ha
Review №26

Very friendly service! Everyone made my sons first visit awesome and made him feel at ease.

Ga
Review №27

Best local place for all things glasses I love getting my contacts here tbh its pretty cheap they are nice and its really easy.

Qu
Review №28

Very warm welcome clean up to date technology very helpful information to get and all.

Ra
Review №29

Most of my visit was very good. I was not kept waiting and the staff very professional and friendly. One exception was the girl who showed me the frames . I felt rushed so I chose without really looking at all the frames on the rack I was looking at.

Ma
Review №30

Best place in Victoria TxEveryone was very friendly, great customer service! Affordable prices!

Ta
Review №31

Clean, Efficient, and the BEST staff!! Everyone is so kind and helpful. They also have the best selection of glasses in the city!

CA
Review №32

Everyone was very nice and efficient!! They Took their time and answered any questions I had! Thank you.

Ja
Review №33

Very professional and friendly. Also patient.....not only do I have eye problems but hearing problems too. They were very patient and kind when I kept asking them to repeat what they said

Pa
Review №34

I hadnt been to TSO in approximately 4 years and when I walked in I was impressed by the renovations. The atmosphere is more appealing and the staff were all friendly! I also liked that I was able to make an appointment in the same day that I called. I was in and out of there in approximately one hour!

Je
Review №35

Everyone there very friendly. Everyone try to help,

Je
Review №36

Very friendly, knowledgeable and accommodating staff. I felt very welcomed like ai was Family, even though it was my first visit. Thank you.

Sa
Review №37

My family and I are very happy with the professionalism shown and the warmth of the staff and safety that was given. I am encouraging everyone that is seeking a caring facility.Dr RACHEL, ADCOCK and staff is the way to go!! TSO

R.
Review №38

I was very pleased with the service i received. The doctor was excellent. I give them my highest recommendation.

ja
Review №39

We had an amazing experience as new patients. Staff was friendly and knowledgeable of insurance questions and helping make sure we got everything we needed. Will definitely be going back from now on.

La
Review №40

Absolutely great experience.

p
Review №41

Great staff. I always know have a comprehensive exam when I go here.

Mr
Review №42

Great experience! Careful and thorough yet efficient. Very caring and friendly. I saw Dr. Mutschink and Billie performed my eye tests.

Wi
Review №43

Everyone at TSO here in Victoris, Tx was great. Very pleasant, very professional and top grade customer service.

Am
Review №44

Everyone was very friendly and helpful.... can’t wait to get my glasses so I can see again!!

Br
Review №45

Billie was my tech and she is super sweet! TSO is the best place I have been to for contacts and glasses. All the employees are super sweet and very helpful!

Am
Review №46

This place is awesome! Everyone in there is so nice and professional. The tech, Billie was so sweet. Dr. Jordan was extremely knowledgeable and helpful with answering my questions. I didn’t get the name of the girls that helped me pick out my Costa glasses but they were all sweet too. As well as the ladies at the front desk. This place definitely gets two thumbs up and I will be back every year now!😊

Am
Review №47

Finally found a great eye doctor!!! Dr. Jordan is the best! Hes very knowledgable and kind. This place is my go to for my yearly check up from now on! Everyone is great!

Cr
Review №48

Have been going to TSO for the last 3 years. Always a wonderful experience. Everyone is nice and attentive to my needs. Last two times I had to take my baby with me and they were super sweet about it. The doctor always takes her time to explain things and the steps to move forward. In all... this is the place for you to get your eyes checked!

Do
Review №49

Everyone was very nice and took good care of my needs..

Ed
Review №50

My experience was pleasant and all the people at TSO were friendly and professional.

Al
Review №51

Billie and the rest of the staff was super nice! Definitely recommend

No
Review №52

It was a very pleasant experience. The staff was very professional and friendly!

Jo
Review №53

Very efficient and friendly! Highly recommend!!

mi
Review №54

They did an awesome job . the eye doctor and the staff were very knowledgeable and friendly . i would recommend them to all my family and friends.

Ve
Review №55

Everyone was professional, the offices were immaculate and the doctor was thorough. Thank you.

Fr
Review №56

The staff were all pleasant and courteous. We were pleased with the entire process and my grandson was very happy with the selection of frames. We left very satisfied.

Li
Review №57

Good experience overall. A huge + was that there was hardly a wait time and all safety procedures were in place and utilized.

Am
Review №58

Try following state requirements. Learn how to wear a mask properly and keep it on. I work with the public. You wont see us walking around pulling it off and on. Whats the point? If you care about the people coming into the establishment then maybe act like it? Older Dr needs to take some pointers from the younger one on his attitude. If you dont want to be there just clock out and leave.

La
Review №59

Very professional, courteous, friendly and most importantly clean. Never a long wait, usually in and out. The doctors are the best and the staff is awesome too. I enjoy my annual visits.-Larry L.

Da
Review №60

I love going to TSO, the staff is always smiling and very helpful. Very knowledgeable in what style and frame fits your face.

Pa
Review №61

Staff is friendly and helpful. Facility is clean and sanitized. Doctor was knowledgeable and willing to discuss issues with me.

An
Review №62

Very friendly staff. Fast and efficient. Ladies helping with eyeglasses very helpful and pleasant.

Ja
Review №63

Clean, professional, and friendly people. Did a very thorough exam explaining what was going on throughout the process

MJ
Review №64

The Dr was great. Explained everything completely. The other young ladies that I had to speak with one before Dr and after spoke way to fast, hard to understand, and seemed to be in a rush. The glasses I did pick are super cute and Im Happy with them and the Dr.

He
Review №65

I love getting my eyes checked here due to the customer service is amazing n the eye doctor n her staff a also amazing. Thank yall for making me feel comfortable when it comes to my eyes

Gi
Review №66

Staff was super professional, friendly and efficient. I was in and out of there within the hour.

Br
Review №67

Staff was very talkative. Everyone was so nice. Keep up the great work

Ap
Review №68

Simple check-in process and an affordable, comprehensive eye exam. Everyone was polite and friendly. In addition, the place is very clean and well kept, which is especially important during the pandemic.

La
Review №69

Dr. Jordan & his staff were wonderful, attentive and professional when taking care of my 8 year old daughter for her exam.

Sa
Review №70

Betsy, the optician tech was efficient and very helpful helping me moving to.place to place with a hurt foot. Dr. Adcock is always so knowledgeable and professional. Miss Cantu helped with the frame and quickly set me up with the correct lend. Debi Dukes was welcoming and pleasant as she took care of my billing. Great place for glasses and other treatments.

FR
Review №71

I loved it there, everyone was nice and friendly, not to mention- my first time being there & I really recommend anyone to go there for glasses or exams..🤝👍

Be
Review №72

The building was clean.the staff was nice and helpful.only thing is i dont think i got a discount on my frames at all.i wound up paying twice as much for my glasses.

Ro
Review №73

Great service, great people, very comfortable and nobody talking over your head.

Br
Review №74

The staff was amazing. They sanitized everything and made sure i was comfortable. The dr was extraordinary as well. I will definitely be going back!!

Ca
Review №75

The eye doctors are great and the staff is friendly.

Sh
Review №76

The place has really spiffed up since the last time I was there.New state of the art equipment that made my visit considerably more informative than in the past, and excellent optometrist that took the time to explain things to me.The staff was professional and courteous from the time they answered my phone call all the way through the selection of my frames and my payment.I will be coming back for future appointments.

Sh
Review №77

The doctors are great and give the correct prescription. BUT the receptionists are rude and hard to deal with, when on the phone my wife and I have even been hung up on.The company is hard to deal with too. From phone lines not working, to not using email for prescriptions or questions, to not allowing a slight change on my prescription paperwork after 3 months.

So
Review №78

Angelica Cantu was so helpful, so patient, and so pleasant to deal with! Would recommend her to anyone. All the employees were very kind and helpful.

Le
Review №79

Staff was friendly & made me feel comfortable. Wait time was short & was in and out very quickly. Thank you so much!

Di
Review №80

I love my experience being in there they all treated me nice and friendly gave me discounts and I really love that so I would definitely go back or I would tell my friends about you guys thank you thank you thank you

Li
Review №81

Very professional and staff friendly Dr mutschink was great my grandson like him usually he shy with Doctor I would refer others to him

Ly
Review №82

The staff was nice and the exam is very precise thanks to their technology in office, but I highly recommend ordering glasses online after your exam. I paid entirely too much for my daughters glasses and the prices are absolutely unreasonable if you dont have insurance or your insurance doesnt cover much. I should have taken the prescription and ordered from an online vendor because $165 for frames that are $90 online is a rip off.

Ra
Review №83

A heartfelt thank you to TSO.My glasses warranty expired from a competitor. And they gladly greeted me and were able to find me a temporary frame for $25. Saved and made my day. Thank you again.

Ly
Review №84

My daughter had a first time visit at TSO and everybody there is so friendly and helpful...the office is so clean and looks nice...we definitely recommend TSO

Al
Review №85

I had an amazing experience with the wonderful ladies at TSO earlier this morning. I was very impressed and pleased with the customer service, and knowledgeable staff. I havent had an eye exam in long time, nevertheless the staff made me feel very comfortable and relaxed. Also would like to thank Dr. Adcock for your insightful review on my exam, thank you ladies for making my visit a pleasant and memorable one!

Am
Review №86

Staff is professional and friendly. Office is well-kept. I went in for a full exam and contact fitting. I was impressed with their professionalism. I like that the tech wiped down and sanitize everything in front of me and I was in and out in 45 mins.

li
Review №87

Did a exelent job with yalls service thank yall

Ci
Review №88

The Ladies at TSO were so sweet and kind yet very professional! I would recommend this this place to all my family members and friends 😊 Im going back in a week to get my eyes examined and get me some new glasses 😊😊😊😊😊 IM SO HAPPY, I CANT WAIT! EVERYONE THERE IS SO NICE 💕

Ka
Review №89

Y’all were cool ash. Best service out there. 100% recommend!

Ju
Review №90

Everyone was very polite and professional. They were very knowledgeable about what they were doing or going to do. I would refer others to the Texas state optical.

Sh
Review №91

I have been going to TSO for decades.I have found them professional, courteous and efficient. They know their business. I would highly recommend them.

Ma
Review №92

Loved the doctor! Most thorough eye exam I have ever had, and he took his time; explained things well; and was very polite!However, I did not purchase my glasses from there because even with my insurance, TSO is tooo expensive!! There are no frames less than $160!! So I went to Walmart & saved $55!!

Ka
Review №93

Efficient and helpful staff. This is the best eye exam Ive had in years. Im very satisfied with every aspect of my visit. This is my first time at this location. Theres really not a good reason to go anywhere else.

Yv
Review №94

Very kind reception, doctors and the people who help choose the right frames and other things for you.Everyone was very knowledgeable and listened to my concerns. Their equipment they use is stellar!

Je
Review №95

All the employees are super nice and helpful ai really enjoy going here for my exams

Ma
Review №96

The employees are always nice. Great customer service. The doctor is amazing and very thorough. My favorite place to go for eye exams and glasses!

Do
Review №97

Wait was not long at all and the Doctor was very knowledgeable. Very pleased with my visit and the explanations given. I had been having some issues and he definitely resolved them with a better prescription and a new kind of contacts. The new ownership, doctors and appointment scheduling is great!!! The staff was also very friendly and helpful!!!

Sh
Review №98

Best place to get your eye exams! The whole staff and doctor were very friendly and helpful. They take the time to explain everything to you. Would definitely recommend going here!

Mo
Review №99

Great experience! Big thanks to Dr JordanAnd the staff

Ol
Review №100

Tina Rinald my comment very nice staff and eye dr very polite the whole staff at TSO was nice and very helpful will differently recommend to people thanks again Tina

Information
51 Photos
100 Comments
4.8 Rating
  • Address:505 E Mockingbird Ln, Victoria, TX 77904, United States
  • Site:https://victoriatso.com/
  • Phone:+1 361-210-3499
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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