The people there are actually decent. I didnt feel like I was with the stereotypical car salesman, like other places. I had a lot of questions, but the manager, Mike, was able to answer all of them. Most of all, they made it easy. Buying a house is supposed to be one of the most stressful purchases in a persons life, but it didnt feel that way here. Also, they had some amazing houses! SO MUCH SPACE. More than I expected! I also never thought about how manufactured and modular houses are built in a factory, away from rain and the stuff. There was so much rain this year, Id see wood frames for houses sitting on a lot, just soaking for weeks. Nope, dont want that. Aint gotta worry about that with my house though! Thanks again, Mike! Dang!

I recently bought a home from titan in Victoria and the people there were very nice and helpful. It was a long process but they were there to answer questions and figure out any road bumps along the way. They even drove out to meet me halfway to sign documents because I live a good distance away.Thank you to Cullen and the whole team for everything.

Vivían was amazing…..never thought I would be able to get into a house of my own until now

Everyone that helped me was very helpful. They listened to all my wants and needs and also made sure I knew all the information I needed to know to buy my home.

I was always weary of approaching any type of purchase especially if I was just wanting to look and not buy, but I approached Titan with an open mind and the guns to just say I need to look around first. The staff there was so understanding and not pushy about making me buy from them and avoiding other dealers. They knew I was looking elsewhere and wanted to keep looking until I was satisfied. I ended up coming back to Titan and picking out the perfect home and they made the process so much easier than I ever imagined

Had a very good experience with Titan Homes and Cullen especially. He and the entire staff bent over backwards to meet my every demand and want and even after I pulled out of the first deal, they took my concerns seriously and again bent over backwards to find me what I was looking for. In the end though, I went a whole different direction and purchased a conventional home. Cullen was very understanding and gracious and still wished me well even after pulling out of the deal. First class all the way!

I visited Titan recently and felt the need to post my experience as it was unorthodox in the best sense of the word. Typically, in any sales situation, you’re met with a slick talking suit who will do or say anything to make a commission. I’m very happy to acknowledge that my experience at Titan was the inverse. My salesman, Lindsey, as well as the GSM, Mike are simply salt of the Earth individuals. Lindsey heard my desires for what I needed in a home, filtered through the models, and found exactly what my wife and I were looking for. They both then made extraordinary effort to ensure the financing process was clear, concise, and best of all, affordable. I have no doubt that the home I purchased through Titan was sold to me at a fantastic price, and from visits I had with “the other guys,” I know the value per dollar is way better than anywhere else. The customer service is simply second to none with these two. They make themselves available throughout the entire process, even for any seemingly minuscule inquiry one may have. If you’re searching for a quality home, and want to work with honest and trustworthy men who truly care for the customer, I cannot recommend more highly Lindsey and Mike with Titan in Victoria. If I’m ever in the market again, this will be my first and only stop.

Great place to buy a first time home or any time home actually. Unfortunately I had to cancel due to some personal issues with my family. I plan on going back in the near future to try again.

This company and these people are the bomb.com! Amazing service and amazing attitudes from the staff. Smooth and seamless financing all the way through the delivery, I would highly recommend these folks!

Just decided to drive down from Houston to get an idea of what wanted in a modular home. Got some great ideas and absolutely no pressure. First step in looking for our new land and new home.

Recently went here and Vivian was the one that worked with us. She explained everything to us step by step on how everything works. Can’t wait for the next step! Thank you Vivian for all your help! You are amazing and make it so easy to want to buy our dream home..

Cullen has always been super professional to work with! Although I couldn’t purchase immediately, I will be returning as soon as I’m able to buy my new home! His personality sold me before the house did. You won’t regret it!

Kelsy was very nice! She is very informative and upfront to not waste anyone time. We really appreciate that! I wish we could have done business with her, but our P.O.A gave us restrictions before we looked at anything. But i will recommend her if anyone looking for a mobile or manufacture home! Also the place is very clean, plenty parking and easy to find!

UPDATE 1/13/2021:Received a call this morning from an employee of Titan saying she came across our credit card information and didnt see that we had already received our refund so she refunded our deposit again. She then realized that we had indeed been refunded already so she was calling to have us send her a check for the $5,200. We promptly informed her she would not be getting anything from us and that we would only deal with the owner from this point forward. She said she didnt know who that is. We replied with You had better find out because we will not deal with anyone but an owner. What is most disturbing is that here we are, over a month from the last debacle with them, and they still have our credit card information lying around to be messed with. For our safety, we have canceled that credit card. If youre considering using this company, reconsider.If I could give zero stars, I would. We put a deposit on a home that they listed on their website and were told that we could get. We waited a week for their contractor to call and when he didnt, we called him. He had no information on us but said hed come look at our location in a couple of days. We waited another 4 days of hearing nothing so we called the gentleman we worked with at Titan. He informed us that he found out that the home we signed the agreement on and put the deposit on wasnt actually available and he could send us information on other homes. If we really wanted the one we ordered, it would cost us an additional $20,000. Total bait and switch. We asked why we werent called right away as he said he had that information for a week. He replied he was still working on it. We said we signed a contract that requires both parties to uphold their end of the deal. He replied that isnt a legally binding agreement. Luckily we called on day 14 of the 15 day cancellation period so we demanded a refund. He assured us that the refund would happen that day so we gave him the C card info to refund the money back onto. After a week of not getting any information on the refund, we called Titan again. They couldnt find any information on our refund and said the cleaning person must have shredded it.Take your business elsewhere.

The workers were very welcoming and they helped me find my dream home within NO TIME. Especially Ms. Mamasitas ❤️

Please people do not go and waste your time trying to buy a home there honestly the gm that is running it now is not helpful and will tell you whatever just to get you to buy then drag you around for awhile the gm that was there before did his job like he was supposed to and was awesome now Cullen he’s great and would be very helpful but don’t waste your time with the gm!

The first day was amazing! Thought we were getting everything my mom wanted. Then they started having my mom sign stuff with out dates and taking advantage of a woman with early dimentia! The house was delivered without them even knowing cause things got so messed up!! The factory sent it straight here. Victoria office was clueless!! Then came a load more of lies fights and BS!! THEY NEVER CAME AND DID ANY THING THEY SAID THEY WOULD! We were told they would come out inspect the pad and make a plan for what was needed. None of that happeed! We ended up being responsible for so much because they never came to do that one step! Then refused to fix any of the mess ups!! Totally unorganized unprofessional and I would never come back here again!!!!

Vivian has impeccable customer service and knows her stuff! Go check them out👏

Very poor customer service!! The change thing behind your back to make things better for them but more difficult for you. If you change your mind about using them they become very rude and make it difficult to get you deposit back. Save your self a lot of time, energy, and money and go somewhere else!!!

We recently just purchased our tiny home and this experience couldnt have been better! The sales manager, Stephanie, was very informative and made sure all of our questions were answered. She went above and beyond to ensure our first home buying experience was hassle-free. I am so impressed with the customer service and the communication. I recommend Titan Factory Direct to anyone looking to purchase a home!

My experience was that of a very welcoming family. The sales people are focused on meeting customers needs. A genuinely comfortable shopping experience.

We worked with Kelsie and her manager. They were very thorough in discussing the paperwork, house, warranties, plans,etc. We had several questions throughout the process, including some doubts,. Kelsie helped us through all of them! For our first home, we are very grateful to experience this with Kelsie and the Titan team!

Love working for a Company that I truly believe in!!! Making people’s dreams come true!!!!

Stephanie and Austin at Titan were awesome! They answered all my questions, and were both very professional!! Even though we werent able to purchase right now, we will definitely be buying from Titan in the future! They showed us everything we need to do to be able to buy a home, and made it simple to understand. Thank you Stephanie and Austin!

Mr.Michael Mcdonald, very nice and helpful.Showed us around,place very clean and neat.He was very helpful.I love this place .

Austin was great to work with and helped us find the perfect home. Very knowledgeable and a great, young professional! They made the process smooth and simple to understand. Definitely recommend Austin and Titan in Victoria!

This is by far the Greatest company, the service and staff are the BEST!!!

We have had the best experience at Titan Factory Direct in Victoria. On our first visit, Jennifer Jones stayed after hours answering all of our questions and making us feel comfortable with the buying process. She has gone above and beyond to be available to us for whatever we need. Make sure you ask for her when you schedule an appointment!

Found a less expensive house than the other places in Victoria, and its a lot nicer! Austin spent a lot of time explaining the differences and we looked at 5 different homes and we like all of them! We got the new Aspen!! Thanks Austin!!

Stephanie you went above and beyond for my family! And for that we are forever thankful! You have the most wonderful personality, your customer services skills are amazing, and your work ethic has always been professional and by far unparalleled! Please believe me that without your help and guidance we wouldn’t have been able to do this!Thank you again for making our dreams come true!Love always

Ive known Kyle Taylor for over 20 years and consider him extremely credible and trustworthy. A very good friend to say the least. I am not sure how he came to be in your employment, but that is something that you should be very thankful for.

Simply a breeze to buy your first home from. Zero issues and Stephanie is so helpful, friendly and prompt. Would recommend to any friends or family.

Cullen very great - very nice and helpful!

Austin, the General Manager, was so nice! I love the homes and hopefully I can buy soon! He showed me everything I need to do. If you need a mobile home, call Austin at Titan!!

Absolutely amazing homes with an exceptionally knowledgeable staff. These homes appear to be better built and better priced then all the others I have seen. Definitely going with these guys

I have recently taken over as the new General Manager of the Titan Factory Direct Sales Center here in Victoria. One of my biggest goals is to get customers into the home they WANT, with the best service possible. We dont want to just be there for you before and during the sale...but after the delivery of your home as well.

Id rather spend my money elsewhere. My aunt has a trailer that has been sitting there for over a month and installation is still not complete. On top of that the work that has been done looks horrible. Stripping is missing, falling off, workers have punctured a hole in the wall and have left the place and floors a mess. Called the dealer to let them know, and they basically told us oh well and that wasnt on them. Was looking to purchase a home there but Im definitely going with Clayton or Solitaire now.

Scam Artists that will tell you anything to get your money. The manager tried to scam my mother with a home. He is a very rude and condescending individual. He stated to me that I had no say in the affair and that he possessed the best interest for my mother. How can a salesman have the best interest of someone elses mother? My mother said to him to show me the documents.Later looking at the number for less than one minute I notice a variance that would have induced my mother to lose the house in less than two years. I confronted him; he told me I was ignorant and that I didnt know what I was talking about. I am a professional; I have had the opportunity to manage companies’ finances and successfully saved over 2 million dollars for them in the process. I know numbers and numbers dont lie.He ended kicking me out of his office because I have foiled his plans and commission. He believed that my mother was alone and felt as if he can take advantage of her. Word of advice; do not sign any documents from this or any company without first taking the documents home and doing a thoughtful, and thorough evaluation. If the company/ individual doesnt let you take at least a copy of the documents home to review, then you know that that company doesnt care about you. Take your business elsewhere and save yourself a ton of money later.

The Hispanic guy who tended to us, would not show me a mh without my approval letter. I have done business with many other manufacturers and NOBODY has ever denied me or anyone else access to view a home that I might be interested in buying. If your in Victory Texas I would go someplace else customer service is by far the WORST there at Titan Factory Direct.

I had a great experience with Peter, very honest, direct, and gave me all the information i need without being pushy or persistent. If you’re thinking of buying a home here, definitely ask for Peter for a stress free experience you won’t regret!

My husband and I purchased a very expensive STOCK model double wide. We chose a model on site, so we wouldnt have to wait so long to move in. Three weeks later after putting down a deposit we found out they sold it to someone else. We were told they would get us the exact same model. After two weeks of looking they found us a similar model and charged us more than the initial agreement. Once the home had been delivered we were told it would only take a week or two max to have every thing set up, so we could move in. We are currently on the THIRD week, and they are not even close to being finished. We call the office every single day trying to see what the problem is. Its always someone elses fault nothing is done. We have called supervisors in San Antonio, and still nothing has been done. Please do not ever use this company. It has been the biggest mistake we have ever made in purchasing a home. This company has the worst follow through I have ever seen. Once they have made a sale they could care less what happens.

Very helpful, love my house. will send all my friends and family to buy from titan in victoria. thank you

Very unfriendly and not interested in actually showing any units. One unit shown, because it is the only one that met my criteriaWent back three days later, met with Stephanie, saw additional units.She was very helpful

What a joke!! This was the most unprofessional dealership I have ever visited. Lacking in even the most basic of organizational skills and social skills from the very beginning. The consultant, David Camacho was rude, impolite, assuming and overall unlikable. The original consultant who scheduled my appointment didnt even bother to show up. Even if this location offered a quality product ( which they do not) I would specifically take my business elsewhere in order to avoid doing business with them. They should be embarrassed.

Went in to look at two very specific homes, as we are looking for a new mobile home, and pricing isn’t necessarily an option because we will purchase what we like in the end. The guy that helped us didn’t really help as we had to repeatedly say exactly the two places we wanted to view. Instead he only took us to the crappiest looking home in the back. You would think they’d be a tad nicer to potential customers. But thankfully not anymore. Talk about rude. Will not be going back ever.

The sales team is excellent are very grateful, management began very friendly I was happy but its been 1.5 months and the house remains incomplete team that installs home doing a job very badly and management do not want to be held accountable I think they have to do their job well for the customer to recommend more customers but here do not think so . I wouldn do business here because the house I bought still incomplete and what they do is get angry and say that one is the culprit is not a good idea to deal with titan factory if you are looking house think twice before making treatment here I speak from experience

Great service, and stephanie was great to work with. she helped me get the home i wanted and it was in my price range

Peter was a great person to deal with I just dont give 5 🌟 to anyone... I know that you will be very happy working with him!!

Super professional Austin the GM is very knowledgeable and great!

I’d leave zero stars if possible. DO NOT use this company. HORRIBLE customer service. ZERO follow up skills. Originally told 6-8 weeks to be “turn key ready”; after paying they changed it to “about” 13 weeks (they are unable to give an exact time frame. It’s been 34 days and we’ve had no updates- called to cancel and told we can’t which makes no sense. We paid cash and the house has not been started - yet “Bobby” the GM says we cannot cancel??? Waiting to hear what our lawyer says about that. Feel free to contact me if you’d like additional information on this company and their ethics.

Their subcontractors are not the best and correcting their mistakes are hard to get done!!!

Kyle Taylor was a wonderful salesman. Very patient and so friendly and helpful.

Very rude customer service! I have never been so insulted by employees until I came here. I repeat do not go here.

The people there r very nice they will stick with until it is done. very blessed to have met them.

Nice but to pricey for what u get

Peter was a big help. Great guy!

Excellent customer service and consistent management

Just like the log cabin look

Ill informed sales people and one of the creepiest managers Ive ever encountered. I was ready for a shower when I left.

Very rude customer service. I AM buying a home soon but it wont be from these guys

Excellent customer service

Take your business somewhere else and your money somewhere else

Thank you Daniel for the information you gave me on the house!

The rudeness and condescending attitude of the salesman was so overt that we were turned off to the idea of manufactured homes altogether.

Great Best Services Friendly Helpful Fantastic!!!!!!!!

Liars

Ok