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AutoZone Auto Parts
14289 US Hwy 395, Victorville, CA 92394, United States
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AutoZone Auto Parts
Comments
Ra
Review №1

The entire crew here are so helpful and ready to help. Keep up the good work!

Jo
Review №2

Good morning beautiful how are the kids the store to buy the tickets are the best thing that feeling when you are ready for you when

an
Review №3

They never seem to give you the right part. They always have a line and most of the employees dont know cars at all only what the computer tells them.

Ne
Review №4

Great location friendly and knowledgeable staff been here a few times never had a negative experience.

Ro
Review №5

Nice clean place, line was long but went by fast.

Do
Review №6

Clean store, friendly staff whom were working fast and knowledgeable. Great experience.

An
Review №7

I got a gas cap with key and the guy help outside to put it on also showed me how to use it

Ar
Review №8

Eric assistant store manager and Adrian helped me out when my battery died and price was great plus I now have a 3 year Warrentee. They saved the day to say the leastThank you both you are both highly recommended 😊

AB
Review №9

17:20, 01/19/2021. Store#3780 on 395I tried to get the core money back. Manager whom helped cashier and I was completely disrespectful showed me a disgusting, annoying, unprofessional body language. blaming me for not stating what I needed from the beginning, when I wasnt even asked until cashier finished the transaction, ignoring me until it was time to give me faulty accusations. Not knowing that I wasnt given options nor asked for what I preferred just getting facts from the cashier.I am the costumer, i was treated poorly and disrespected. Never showed me the minimum skill of costumer service what so ever.

Ji
Review №10

Always friendly, had what I needed.

pa
Review №11

Stood in line for an excessive amount of time. I wanted to purchase a set of windshield wipers for my vehicle, but they were very expensive. They charge for individual wipers.

Co
Review №12

Very professional had everything I needed.

Sc
Review №13

Ray really help me out with my battery today. Thank you. This is the place to go. You cant beat the lifetime warranties. And the battery warranty is awesome.

Ju
Review №14

Didnt even get a Hello Sir Thank you for Spending your hard earned Money at our Store

Ma
Review №15

Nice to have more than one Auto parts to go to if they dont have it at another one you go to another one if you need your part really quick

Bj
Review №16

Long lines. Will take an hour to buy something with 3 people ahead of you.

sh
Review №17

Helpful. They didnt have part I needed in stock.

Ma
Review №18

Well I just love AutoZone they always have my part if not they order it lifetime guarantee on most parts

Is
Review №19

Never have atf

Ri
Review №20

Come on now, you know its an AutoZone!

se
Review №21

More that 2 occasions left on hold ether forgot or ignored on the phone not a good place to call for part availability.

al
Review №22

Good, the salesperson was helpful.

Lo
Review №23

The Worker Sunny was an amazing help to my husband and self shopping for a new battery

Do
Review №24

Last night I needed parts for my car so I headed to my location Autozone and I had the best Autozone experience I have ever had The gentleman Raymond at the Hw395 and Palmdale Rd LocationHe was very knowledgeable and helped me with my parts and made my trip to Autozone very easy and smooth. I would highly recommend Asking for Raymond when you get to Autozone!

V
Review №25

I live in Hesperia and my car part was only at that location drove all the way over there and they didnt give me right product. The ladies there dont know what they are doing. We told them we wanted one type of kit and gave us completely different one. When I called the lady answered I told her what happened and she just said okay... Poor customer service

Da
Review №26

Very. Helpful team they have here. Want to say thank you to all .

Ve
Review №27

Great service i could never complain

Ge
Review №28

Very friendly and very helpful

Di
Review №29

Line was long. The staff here are very knowledgeable and are very kind whenhelping you. The location is always busy so i dont mind the wait.

Ta
Review №30

I did not gets the parts I needed. I have to drive 35 miles to return wrong parts.Im not very happy camper.

Ki
Review №31

I dont normally go into this Auto Zone but I had to this morning and Diana the manager was great. She answered all my question and provided me great customer service. Thanks again Diana I hope you have a great day😉

Ed
Review №32

The staff very rude ..you’re in line waiting long time and they help the phone call first then you..very disappointed you come in for faster help and only one person helping the line and answering phone calls the rest just joking in the back ..

De
Review №33

Nice associates.

DA
Review №34

Dis is da place great customer service fast have you back 2 work no time flat

Ho
Review №35

Its a pretty good Zone....knowledgeable, friendly staff.

Jo
Review №36

It was actually a very bad experience yesterday took a battery in yesterday for testing the guy brings out an ohmmeter to test the battery I thought to myself are you serious he said the battery was good you need to put a load on that battery to test it the guy had no clue also needed to buy a speed sensorthe young man waiting on me couldnt pull it up on the computer he was lost I understand they have employees that theyre training they need to get experienced employees in there do help the trainees

Sa
Review №37

Fast service

Ar
Review №38

Super friendly people working there. They seemed pretty knowledgeable of all things automotive. They were quick in helping me with all my questions and provided me with the best options for my needs. Prices were fair and reasonable.

Mo
Review №39

Dont have a lot of things they used to carry and some of the prices have gone up, the help there has dropped severely... Real bummer

Jo
Review №40

Always quick and easy

Ro
Review №41

Had to come and return the wrong part, again. This Autozone has a problem with selling you the wrong parts for your vehicle. Theyve done this to me almost every time Ive come in here to get parts.

Er
Review №42

Overall great experience. Have never had any rude or disrespectful employees come at me in any wrong way

Da
Review №43

Helpful staff great place

MA
Review №44

Great costumer service100% satisfy ☺☺

Su
Review №45

Customer service excellent. The staff excellent and friendly. And they well nkow there job.thank you for caring. 👍👍👍

Ti
Review №46

Kinda rude, some are nice a few are miserable.

Pa
Review №47

Very busy store but have lots of parts on hand

Ri
Review №48

I went to this store today 03/17/20 to use my warranty for my battery car and they wanted me to pay almost $150 dlrs to replace it, even tho it was under pro-warranty which means after the 3 years warranty you can use your pro- warranty and they will give you some discount of it.... Pretty much they wanted me to pay almost the full amount of my battery car.... So what I did... I left the store and went to another AutoZone and I end up paying $100 dlrs for the same battery . So people keep eyes open at this store with prices .Thank you.

Wi
Review №49

Great prices. Pretty much have what I need when Im working on one of my cars. Close to where I live makes it convenient also.

Ma
Review №50

Well mannerd staff very happy and helpful

Gi
Review №51

The OBD II service is priceless.

Sh
Review №52

Im a tomboy and love auto parts. Dont know what more than half of them are but like it. Great toy shop lol..!!

Me
Review №53

The staff was friendly and the atmosphere was funny and inviting. They were very helpful

Tr
Review №54

One latin employee didnt want speak spanish. Thats ridiculous !

Ka
Review №55

Great service! I didnt get her name but the young lady that checked me out even put my windshield wiper on!! I wish Id got her name. Prices are reasonable and service was fast and efficient.

Sh
Review №56

Good service.. The lines are a lil confusing at times.

ch
Review №57

They always have the parts I need. Friendly customer service. Employees are very knowledgeable and have no problem exchanging opened items. They are my go to for parts.

Je
Review №58

The young man who helped me was not only knowledgeable about my particular issue but also spoke to me in a way that I could understand. He was not condescending nor did he make me feel uneasy about the fact I am not very Automotive literate .

Na
Review №59

Great service!

Ar
Review №60

Autozone is literally the worst theyre lazy

Vi
Review №61

It always has the parts we need at a reasonable price.

Ta
Review №62

Great and convenient location, never had the issue of parts being out of stock. Ordering online and picking up in store is always the best way to go to ensure you get the parts you need when you need them.

Ju
Review №63

Good employees help you ....

Co
Review №64

Only place i go for my car

Ru
Review №65

Never getting Duralast Parts ever again right me too U2 Dualistic parts are horrible....I bought a wheel bearing assembly for my truck...and it seized two weeks later...the manager told me I needed to get a estament so I got one and I had to have the repairs done and she said they might pay for the repairs... I am never going to get Duralast Parts ever again

Do
Review №66

The people at AutoZone are so professional and helpful, I am disabled and they went out of there way to help me.

Jo
Review №67

It was a nice place

Wi
Review №68

Nice newer store. Seems to have everything that you could need for the home mechanic. Sometimes I do the online ordering and then go pick up and other times I print out my list and then drive over and get my stuff.

Fr
Review №69

Its was a gucci experience, great costumer service and very friendly

Ki
Review №70

Maria was fabulous. Helped with uninstalling and reinstalling a very difficult battery. The whole process took over an hour due to a stripped screw. Jay came out and offered his assistance to finish the job. Thanks to these two for all their help. Would have 🐝 hell without them.

jo
Review №71

Very good service

Ma
Review №72

Eric was so kind, he went above & beyond my expectations. Great customer service! Thank you Eric🙂

Ra
Review №73

I went online made a purchase to pick up in the store to save time. Went to the store stood in line for 20 minutes waiting for them to get me my order. How is this faster?

S
Review №74

My husband had a good experience were helpful

Re
Review №75

Great service and always has my parts in stock at a cheaper price than auto part stores..

Ge
Review №76

I like AutoZone on 395 and Palmdale Road because number 1 its close to my house number 2 The Five Point Rewards which is a $20 rewards that they give you it does help you a lot especially when you have to look at your budget, $20 does make a big difference. It does get pretty much busy but I can deal with it because I do need to purchase parts for the vehicles that I have to work on, I like the store is very good and convenient

Ph
Review №77

They talk more than they work.

Is
Review №78

A auto place; Parts, tool rental and limited advice. Very convenient.

Ph
Review №79

AutoZone offers a military discount to all service members. So I was very happy when this store opened near by. I am however sad that they dont Cary more parts for classic cars in store anymore.

Is
Review №80

Good

Br
Review №81

Nice employees. They helped me find what I was looking for. The only problem was, they didnt have it in the stock. Ill try the one on 7th Street.

Da
Review №82

Very helpful staff. Clean, neat store, nicely organized.

Ri
Review №83

Nice and clean for auto store. The people there are great very knowledgeable.

Ki
Review №84

Really bad service my husband took my truck battery because the truck wasnt turning on the first time a guy say its fine my husband try the battery again but it was doing the same thing so he took it back and another old man with gray hair i think he is the manager told my husband that he need a new battery so he paid 125 for a new battery but again the truck was doing the same thing so this time he think about the battery terminal because it was uggly we went back and he ask for the old battery but this time ask for a new battery terminal the ring that hold the battery and this time the truck work turn on really nice so why this guy was selling him a new battery if they now our battery was working it wanst damage like he said so sad u work so hard and you trust this guys and they try to take your money when they know what is really going on........before buying something from this place doble check everything and make sure what you guys really need because they are going to try to sell u something that u dont need

Ch
Review №85

Like the store theyre really good at what they do and they find things quickly once I know what theyre looking for very helpful

Mi
Review №86

Staff was very helpful

De
Review №87

Had a good helper was a nice man.

Ti
Review №88

Diana Store Manager was Great in all our needs & helping whole store at same time .Great visit today with everything looking for.

Jc
Review №89

My ATV battery died. Close to the track and quick service

Sh
Review №90

Quality parts and good service

Ma
Review №91

Need a brake caliper bolt 12mm x 1.25 x 50mm. Largest bolt they had was 10mm. I remember when auto parts sold everything you needed to keep rolling not just what they could markup 1000% and sell every day.

Am
Review №92

Everyone was nice except for the man who tried to convince me that my car did not need the part I was asking for nor did it exist. I went back the next day and got my part from another person.

Al
Review №93

They team there is a grat help . thankxs guys

De
Review №94

I went to autozone to purchase a battery and an alternator for my 2014 Chevy Cruze, the manager Eric helped me right away and explained what was the cause of my car to fail. He was really nice and patient especially because I didnt know what I was doing . Some of The staff here are kind of dumb BUT if youre nice they are even better back, I can tell they deal with ghetto idiots all day so they can use a break . But overall they are really great helpful people .

Na
Review №95

Very busy people are uneasy the clerks are too.

Mi
Review №96

Done workers very nice, and some not....returning items that didnt work or didnt work for what you purchased item for, only one of the two things i said you can say and the thing if you say they acuse you of almost like renting item and returning when done, even though you brought I what you got item to use on and they r the ones who told you it was bad and need a new one. Lol thats Only thing i dont like.

Ji
Review №97

Went in for headlight bulbs. I walked out. $60 for the bulbs. Went across the parking lot to Wal-Mart. Same bulbs for $44 AutoZones pricing has gone sky high. Always a smart idea to shop around for pricing. There was a super long line at auto zone. and the staff kept leaving the terminals and left only one person to help people.

Jo
Review №98

Fast service.

Ra
Review №99

All was nice and helpful if you respect them they respect you

Jo
Review №100

Great experience friendly helpful staff every time I visit thats why I keep coming back.

Information
31 Photos
100 Comments
4.2 Rating
  • Address:14289 US Hwy 395, Victorville, CA 92394, United States
  • Site:https://autozone.com/locations/ca/victorville/14289-us-hwy-395.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3780&y_source=1_MjQ2OTg4NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 760-955-2726
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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