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Family Auto Sales
14915 Palmdale Rd, Victorville, CA 92392, United States
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Family Auto Sales
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We
Review β„–1

They helped my family get a beautiful car and like new 😁 thanx guys

Ca
Review β„–2

Absolutely the best buying experience. We were in and out quick and they helped us get into a car to fit our family of 7. We will be back no question about it!

ja
Review β„–3

These people are awesome! They will get you financed! I am so pleased and happy!

Ch
Review β„–4

Great Family Service Id recommend Family Auto Sales! Id do business with them again anytime.

Ch
Review β„–5

Y’all! 😭πŸ₯³ they did EVERYTHING they could and got our family of 6 in the car we needed!!!!! I cannot express my gratitude enough to them! Amazing people not just salesmen!!!!! I would give 100 stars if I could!!

St
Review β„–6

I went into this place to look at the red 2017 Jeep Cherokee that was just under $23000. When I asked the salesman how much it was he told me it was $27000. He then told me it has a 9 speed transmission so it will almost get the same gas milage as a electric car. Shadey place to go if you ask me.

Li
Review β„–7

We stopped by after hours to look and they were still open. 😊 The sales staff was amazing to work with and we ended up leaving with a beautiful, like-new car. Thank you Family Auto Sales for our second purchase from you.

Ja
Review β„–8

Today I went to see about a truck I notice at family auto on Palmdale road and let me say this much Johnathan was on point no pressure no fake personality but kept it real with me I don’t like pushy or lies being told to me at car dealerships and he knew his job and today that is hard to find and today I drove off with my dream truck I been searching for that I was told by other dealers I could not have and Eric and johnathan made it work and I would be coming back in the future and would refer others. To the owner I had a enjoyable visit today because of good staff.Thank you so much John and Eric I am one happy ole lady god bless you both keepers

Mi
Review β„–9

Leah and Johnny were both very informative and extremely helpful in getting me the Van Ive always wanted. The GM was also very friendly and helpful in getting me the deal I wanted. I would highly recommend Family Auto Sales due to the excellent customer service I received. Thanks again Leah, Johnny and the GM!

Ev
Review β„–10

Erik, Leah and Daniel created a painless car buying experience for me and Im truly grateful. Thank you!The process from applying for financing to the test drive of the vehicle was easy and streamlined. Family Auto Sales is the perfect name for their business because the atmosphere and attitude is about taking care of one another like family and that speaks volumes. Thanks again!

Su
Review β„–11

The service was awesome. They worked with our budget. I highly recommend them.

Ro
Review β„–12

The service here at family auto really felt like family. I am very pleased with the whole process and how they even made my son comfortable while i filled out paper work. Jonathan Hernandez was very helpful and friendly i would honestly invite this guy to my barbeque thats how great this guy was. If you come here ask for Johnny.. You wont regret it.πŸ€™πŸ€™

We
Review β„–13

Big thanks to John and Dan for making my car buying expierience very easy and simple, I will definitely be referring them to other people. Thank you so much, Sincerly Wendy ;) . ☺

Ru
Review β„–14

Today honestly I wanted to see the Jeep but Jonathan H and the team help me and my fiancΓ© get qualified. And the payments were lower than what we were expecting. Thanks guys honestly we bought our dream car Our family vacations are gone be FUN!!

Da
Review β„–15

Wonderful experience no issues with anything amazing staff was and walked out with car in my price range with no problems

Da
Review β„–16

They are kind, helpful and go above and beyond. Jonny and Eric are good people, I would highly recommend them to anyone looking to buy a car.

Jo
Review β„–17

Really great place!!! My name is Jonathan and the person who helped was also Jonathan haha. He was really nice and helped me a lot with all the paper work, Getting a better understanding about being a first buyer and test drive the vehicle I got, I really appreciate. When I First called, a lady helped me and when I walked in she was also the one to help me. I am really happy because I came in and walked out with a car.

Da
Review β„–18

Really nice people that are very helpful. I got a car here in August and ever since then they’ve treated me like family. Daniel got my tint fix the same day I brought it in with no problem. Jonathan got me a great deal on my brake pads and rotors that i would’ve definitely paid overpriced somewhere else. If you’re looking for a car I recommend checking here first before anywhere else. It’s super professional and they treat you like family. Thank you all at Family Auto!

Je
Review β„–19

I just want to say thank youuu so much to the owner and everyone who works here ! They really do there best to get you the car you want at a reasonable price! The own was making calls and calls just to have me walk off the lot with my new baby ! Don’t think twice about coming ! Just come ! Thanks again so much for the help .

Mi
Review β„–20

Grade A+ experience!! I bought my 2011 Ford Explorer here around Christmas. I am compelled to share my story because it was by far the BEST car buying experience Ive ever had.Talk about a family dealership, Family Auto embodies every sense of family and I always feel welcomed there. Not only did my no-hassle sales reps Chris & Rob land me on the correct vehicle, Matthew and Erik made me the deal of the century.I was impressed that they remembered my Mom and my Sisters name, from buying a GMC Yukon a year prior. So, our family has bought 2 vehicles from this dealership and they are both awesome! Family Auto fully deserves 5/5 stars.Why go to a new car dealership if you can find a vehicle that is just as good, if not better from Family Auto?Theyve saved me big time by referring me locally. The Ford dealership around the corner quoted me at $450 for 2 new tires when it wasnt necessary. Erik referred me to the local tire shop and it was fixed for $10. You do the math, it all adds up and makes sense to go to FAMILY AUTO!!!BEST CAR I HAVE EVER OWNED AND BEST PRICE!!!

De
Review β„–21

Put in an online app, Lea helped with paperwork and called me in. Came in to see the vehicle, looks exactly like the picture. Took it for a test drive, everything felt as expected. Daniel some numbers out and got a GREAT deal! I couldn’t have asked for me. They worked with me on all aspects of financing and vehicle coverage. Very friendly and truthful. They care about their customers. Awesome experience, would recommend and would come back. πŸ‘πŸ‘

Ja
Review β„–22

I appreciated the help, especially from Johnathan, super helpful and made a great deal with my husband and I . I appreciate the time to help us find the right car

Ed
Review β„–23

Jony at Family Auto Sales has gone beyond expectations. I personally have worked in the car business both sales and service side and am extremely pleased at how smooth the process was! No bullcrap straight facts and they give you an amazing deal I am recommending you take your family and come down and have a look at their inventory you will not be let down. In addition I would like to thank all the finance and Manger Personnel, once again Special thanks to Jony Hernandez Vehicle specialist!

Ke
Review β„–24

Jon and Eric were amazing helping us walk away with a great car definitely recommend

Va
Review β„–25

Such a great buying experience for our family! We are enjoying our electric car and all of the perks that come with owning an electric car! Thank Family Auto Sales for such a smooth transaction.

Sy
Review β„–26

Excellent customer service. Danny and Johnny made this experience very easy and pleasant for me. I traded in my car for a nice mid sized suv for my children and myself. I love it so much! I would recommend this place to all my friends and family!

Vi
Review β„–27

Like the service sales man Jonny was very friendly and very helpful

Li
Review β„–28

So helpful, it was a very pleasant experience

Ma
Review β„–29

Shady Business! I felt rushed to buy a truck!! I looked on their website a year ago when looking to buy a truck and they did NOT include any photos of the dents and imperfections of a used Chevrolet truck. When I went to look at the truck in person, I was shown the large dent on the tailgate, which I didnt mind because I ended up purchasing the truck anyway but it would have been nice if they showed the pictures of the damage. I drove 3.5 hours just to look at the truck and while I was there, they told me about another issue with the truck which was the messed up transmission. There was also another issue which was a leak in condenser. The manager stated when I am ready to get the A/C fixed, they will cover it and gave me Bill Due Service. I finally had time to get it fixed and I took it into a shop, I then called Family Auto Sales multiple times and never received a call back. Three weeks later, I called again and someone finally answered the phone, I let him know that I am ready to get the A/C fixed and let him know when I bought my Chevrolet truck and that I still have the Bill Due Service slip. I was surprised and upset to hear that they stated they will NOT cover the cost of it since it has been a year when I purchased it. I was never given that info and no one told me at this dealership that I only have one year to get the A/C fixed, I am frustrated and disappointed.

ha
Review β„–30

This has been the best car buying experience ever! Fast, friendly and I really felt like they treated me like family! I will very likely purchase my next car here! Johnny and Eric are awesome!

Me
Review β„–31

Extremely happy with the service and vehicle we received. Chris was exceptional, friendly, educated, and helpful. The vehicle we purchased is premium at an affordable price. Can’t say enough good things about it. Buy your car from this place, you won’t regret it.

Co
Review β„–32

Johnny helped me get my first caddie for a great price. No hidden loops or bs much appreciated brotha

ja
Review β„–33

Awesome experience. Chris and Kyle were the best. The whole car buying experience was great and will recommend them to everyone I know. Positively the best place to buy a car in the high dessert. Thank you guys so much for going out your way for my son and his fiance.

Sh
Review β„–34

I had an amazing experience with their company and would definitely come back for another vehicle. They are very supportive and have amazing customer service within their business. Would definitely recommend to others looking for a vehicle.

Ca
Review β„–35

Great customer service! They do everything possible to work with you and get you what you need. They even bought us lunch! Thanks again, you are amazing!

St
Review β„–36

Definitely feel like family. Great selection and amazing deals.

Al
Review β„–37

My husband and I made an 1 1/2 hour drive to Family Auto Sales because they have the best prices and immaculate vehicles. Daniel, our salesman, was great with helping us get the SUV we wanted and we didn’t feel we were being rushed or pushed to spend our money. I HIGHLY recommend coming here weather you have good or bad credit. THEY REALLY WORK WITH YOU!

Da
Review β„–38

Jonathan gave us the utmost respect and helped choose the car to my success. Great customer service.

Er
Review β„–39

Jonathan was extremely helpful with every question asked. Allowed us to make the decision. Highly recommend.

Da
Review β„–40

Really great service they take care you right away Daniel was really friendly and not pushy at all you would feel like family really recommend family auto sales thank you

Br
Review β„–41

Nice and friendly customer service.

De
Review β„–42

Great cars, Great people, Great Services!! Awesome experience!! Thank you Chris and Nick for working hard and doing your best to take care of me and my family. We are happy and enjoying our new used car! Definitely be back in the future for more! Check em out peeps theyre awesome!!

TI
Review β„–43

Bought a 2016 minivan here with low miles, it ended up having transmission problems and even thought it was bought as is family auto went out off their way to help us fix the problem ...highly recommend this awesome dealership

Kr
Review β„–44

Daniel was awesome! Helped me with my trade in and I even got some pointers on how to fix my credit fast! I’m loving my new truck! Thank you!

ja
Review β„–45

Johnny and dan are literally the best !!! They got me the EXACT CAR I’ve been looking at they are highly appreciated. Highly recommended if you are a new buyer !!

Tr
Review β„–46

Thank you soooo much for our car and plus they gave us amazing customer services love the visit

Je
Review β„–47

Really nice people, great help from the start. They were really helpful with all the of my questions.

Gi
Review β„–48

This is by far the BEST car lot ever!!!!My husband, 2 young children and I all felt like family from the moment we walked in.Not only were they extremely patient with us, they made us a fantastic deal!Lesa is a sweetheart and a joy to interact with. Eric, Nick and Chris and everyone there were very personable and willing to bend over backwards to make sure we felt comfortable and got the car we wanted.I honestly cannot say enough good things about them.To everyone at Family Auto Sales, thank you from the bottom of our hearts. You were a pleasure to do business with.We already told my in laws to come see you!Make your next car purchase here. I can promise, you will not be disappointed!A+ rating from me!! I will definitely be coming back for any and all future car purchases.

Ch
Review β„–49

Very friendly, not pushy at all had a pleasant time and non stressful time buying a car. Got the deal I wanted. If I need another car I will come again!

Da
Review β„–50

I absolutely love that the name is Family Auto Sales because they really do feel like family to me! I have purchased multiple cars there & the guys at Family Auto have always taken great car of me & my children. I wish I could give 10 stars because they certainly deserve more than 5!! Thank you Erik & Chris for everything you did today making buying a car a really good experience, yet again!!

Lu
Review β„–51

Omg! In a blink of an eye, Dan worked his magic and I’m driving out with a 2017 Ford Explorer. Thank you also to Johny for being patient with us and excellent customer Serviceβ€οΈπŸ‘!

Mi
Review β„–52

Top Notch operation friendly staff good quality vehicles

Cy
Review β„–53

Chris, Erik and Brandon were great. Chris is a great sales person and didnt pressure us. They made the entire purchase process easy. They also fixed a few things on the car and offered us a lower price! If youre looking for a great used car go to Family Auto Sales!!!

Ha
Review β„–54

I can’t say enough about this dealer ship!!!!!I would recommend this place to everyone in search for a car they are awesome!!!Honestly couldn’t say enough good things about this place!!! They are the best!!!!

Ma
Review β„–55

Good customer service very friendly people went in empty came out with a car good prices and very nice cars.

ka
Review β„–56

Amazing service, Chris and Eric were so helpful and got me into the car I wanted with the payment I needed. Definitely going to recommend to all family and friends. Thanks guys!

Da
Review β„–57

Highly recommended this place for anyone looking for a car! Chris and Erick were super friendly and really helped me get the payment I was looking for. Left that place with an amazing car!

Jo
Review β„–58

Thank you Jony and Chris for making my first car purchase easy and fast! Very friendly and make you feel right at home with no pressure buying! 5 out of 5 would buy here again! :)

Br
Review β„–59

Second car Ive gotten from this dealership and I dont think Id ever want to go to another place to find a new vehicle if I had to. The people who work there are very professional and personal. They make buying a car easy and they consider all your needs before suggesting a car. Matt is awesome and extremely helpful. They even stayed late to wait for me to come from big bear just to ensure I got my car the same day I needed it. Best car dealership hands down

Is
Review β„–60

I found a very nice and solid purchase for my first truck 2015 Toyota Tacoma, both Kyle and Chris were amazing, i was on my way down the hill to much larger dealerships, but i am oh so glad i didnt and decided to come by after speaking with Kyle on the phone, could not be more satisfied with my purchase at Family Auto

Jo
Review β„–61

Chris was super helpful and hooked us up with a truck for our daughter for Christmas. He was very knowledgeable and helped us with the selection and the buying process. He even gave us some very helpful advice on where to take the truck for maintenance for a great deal. Very nice man will visit again.

Wi
Review β„–62

Awesome experience, Jose was great! They really work hard and do their best to make sure you’re taken care of. Will definitely be going back in the future for my next car. Thanks guys you are awesome!

Ab
Review β„–63

Jony Hernandez was awesome and had a very good experience. I would recommend that anyone stop by here before they buy here before they go anywhere else.

Ju
Review β„–64

Chris Oren was very helpful & went the extra mile to make me & my wife feel comfortable at Family Auto Sales. Thanks again to everyone at Family Auto Sales for excellent service.

Su
Review β„–65

We had an awesome experience today and brought home a gorgeous car. Eric and Chris were amazing. Chris helped us make a sweet deal and we will be buying our fourth vehicle from here when were ready. Its always so easy and laid back. No pressure and thats a must for us. Thank you Chris and Eric!

Jo
Review β„–66

Seems like a great place people are very nice and helpful cant say anything bad about them but the sales man talked me out of buying a car he said they probably couldnt help me seems like all the dealerships hear In the high desert are the same they dont care to try and sell seems like no motivation.

Gl
Review β„–67

Incredible service today!Thank you for all your patience with us and just being REAL! !! Thank you!!!

Ra
Review β„–68

My dad told my husband and I about this dealership and convinced us to try them out for our next car. They are so helpful and honest which is rare if not impossible to find when your purchasing a car. We dealt with Chris and their finance person whom were both very kind and reasonable. I will defiantly recommend this dealership and will be returning for my next car.

Sa
Review β„–69

If you need a car go see them! Theyre going to do everything in their power to to get you in one. We will definitely be going back for our next car!

Ve
Review β„–70

We have bought all 3 of our cars from family auto sale and it’s always been a great experience!!! They work with you and treat you like family! Thank you so much Eric and Chris it’s always a great experience!

Da
Review β„–71

Johnny helped us out a lot it was hectic and he kept it cool and made us feel at ease he lightened up the mood as well

Ro
Review β„–72

I like to thank Jonathan Hernandez at family auto sales helping me and my family get into a new car was very helpful

Ca
Review β„–73

I bought a car from these guys a few months back. I have to say that I couldn’t be happier. Erik, Chris and Lisa were so helpful. They did whatever they had to do to meet my needs. This is the best place in the high desert to purchase vehicle. My friends and family have bought multiple vehicles from here and will only go here. If your looking for a good reliable vehicle at a great price look no further. They will take care of you like your family.

Ch
Review β„–74

Amazing sales men in here. Very nice and respectful. Worked with me and was able to get me a car the same day. Thank you so much

Ca
Review β„–75

This was the absolute best car buying experience EVER!!! They got my daughter a car, got her financed with difficult credit issues. They treated us with the utmost respect. Knowing the rate was high in financing told us when to refinance to get a better rate and lower payment. We cam in with money and they didnt nickel and dime us for more down payment. I can not say enough positive praise for them. I will buy from them in the future.

Sy
Review β„–76

NICK WAS ABLE TO GET ME A GREAT DEAL ON MY CAR AND EVERYONE THERE IS VERY FRIENDLY. THEY DID EVERYTHING THEY COULD TO HELP ME OUT; I WOULD 100% BY MY NEXT CAR FROM THEM!

St
Review β„–77

Jony was amazing help and worked hard to get the best deal. Very happy with our new car!

Ma
Review β„–78

Had been speaking to Eric for over a week about a vehicle I had my heart set on for my daughter. He could not have been more professional and courteous over the phone. After finally getting to a price that was feasible and not breaking my bank I drove the 40 miles to pick up the vehicle. It was exactly what he had described and then some. Great service, paperwork was done by the time we got back from the test drive. We were in and out in less than an hour.

Ed
Review β„–79

Family Auto Sales has always been helpful to me. This is my second vehicle I buy from them and the experience has always been awesome.If you’re looking to buy a car with noPressure and sound advise? Go to Family Auto Sales..The thing I like about them is that they always have awesome inventory and very clean cars..

Du
Review β„–80

Even with my ruined credit and recent repo, Nick still got me financed for the vehicle I wanted. They really worked with me and worked hard to make magic happen. Thanks to them, Im now in a great, almost brand new car and enjoying a second chance to fix my credit.The personnel were very cool and down to earth, very easy to talk to. If you need a car, definitely head here.

ss
Review β„–81

Excellent experience! They are friendly and helpful on selecting a vehicle that will benefit you and not drain your bank account. They dont BS you or haggle you. The whole process was quick and easy. You dont spend the whole day waiting. Highly recommend.

Ju
Review β„–82

Chris and Daniel were very helpful . No pressure whatsoever. We left completely happy . Thanks guys !

Je
Review β„–83

I really appreciate the help in helping me purchase a vehicle. The process was fast and the staff was helpful thank you jony hernandez for being so helpful and having such good salesman ship.

Li
Review β„–84

We have purchased 7 cars from this dealership and I would have to say every time was an awesome experience. This time we were helped by Robert and he was such a great help from getting as approved all the way to the insurance. I will most likely come back to buy another car from this company.

A
Review β„–85

My Heros

Ma
Review β„–86

Fantastic service! They really live up to their name as all the staff members treat you nothing less than family. Matt and Eric have been super helpful with everything and even gave me a great deal when i thought they didnt have anything for me. They really made buying my first car an easy and understandable process πŸ‘πŸΌ

Ma
Review β„–87

Chris and Erik were amazing and did everything they could to get me into a car. The atmosphere is welcoming, and the office is nice. Chris showed me a few cars but he was never pushy in any way. He let me do my thing and not hover over me like other dealerships. They treated me with respect and im hoping to do business again with them in the future.

Jo
Review β„–88

My fiancΓ© and I had the best first time car buyer experience, Eric and the family auto sale team treated us like we were family and went above and beyond to meet our wants and needs, we walked out with a better car than what we originally had planned and couldnt have been more pleased with the selection offered, they explained everything thoroughly and worked with what we had, we highly recommend this place to anyone and everyone whos looking to purchase a good used car. Thank you guys at family auto sale.

La
Review β„–89

Had the greatest experience of all time went to the max to make Shute we left with an suv I give them there props an all of them had a role of how today took place an I say I was amazed at the service they gave thank you guys rock

As
Review β„–90

If you go here to get your vehicle, which you should, you should see Chris Oren. He is personable, nice and not pushy at all. He sold us in minutes. Thank you so much!

te
Review β„–91

They made it possible for me to get a car today and I love it !! They made it affordable and made it possible to give me the payments I wanted ! I really recommend this place !

De
Review β„–92

I completely loved my experience with these guys! Make you feel at home, very kind and professional.. First time buyer and they made me feel outstanding about it.

Ja
Review β„–93

Bought a car on June 20th. Chris and Nick were awesome. They made the process of buying a car not so stressful. Thank you both!

Ap
Review β„–94

Chris and Erik are great people. This place lives up to its name. Definitely feel like family. Great selection and amazing deals. Save yourself from feeling hassled and jerked around like you do at other deals and just come here. Ill never buy a vehicle anywhere else.

Ps
Review β„–95

I came with my daughter to get a car for her, not only I found a great car at a great price but also got the incredible deal on it. Throughout a process we were treated with utmost courtesy, all stuff members were very professional and friendly. I would recommend Family Auto Sales to anybody seeking a reliable used car at a reasonable price.

Lu
Review β„–96

I love this car lot. Very happy with my new/used car. Glad i picked family Auto to purchase my first car.

Le
Review β„–97

Erik was super friendly and he was able to give me a great deal! I highly recommend coming here for a used car!

Ma
Review β„–98

Great service, always the best, Im so happy with my Denali, super deal!! Still going strong (2yrs ago) πŸ˜‰πŸ˜ŠπŸ˜ŠπŸ˜Šty guys!!!And pretty soon Ill be going back for another car.β˜†β˜†β˜†β˜†β˜†

Ly
Review β„–99

Thank you family auto for you great expertise on getting the perfect vehicle for us. The staff there are awesome and very friendly. The name family auto fits perfect,they make you feel at home .

Li
Review β„–100

Thanks to David McConnell for listening to my needs. He found me the perfect vehicle! My Pilot holds my 5 grandkids comfortably and has so many extras that I didnt even realize I needed!A Painless Purchase! If you are looking for your next vehicle - I highly recommend Family Auto Sales and their wonderful staff.

Information
61 Photos
100 Comments
4.8 Rating
  • Address:14915 Palmdale Rd, Victorville, CA 92392, United States
  • Site:https://familyautosvictorville.com/
  • Phone:+1 760-955-1819
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
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