Im very happy I decided to purchase my car here. Everyone is so helpful and the maintenance is great. Dinh was able to accommodate me for an oil change, worked with my schedule. Jake in service department was very polite and got me out quick. I really recommend, they even washed my car. Thanks guys! π
I wish I could rate this place a 0! While purchasing my first ever car from Honda, the Sales representative was extremely pushing to see my bank statements even though I have an amazing credit score. Also we had to get a new sales representative to help me cause he was being very rude and disrespectful to both me and my parents. Anyway, I get the car I want and at the signing they included a insurance to cover my car to protect the paint and windshield. Not even a few months later my windshield cracked! So what did they even do? Did they even do the service I paid $800 for? Well again I take my car for the service thinking theyβre going to replace my windshield after waiting 4 hours I come back to see how my car still has the crack. All they did was patch it when I called the Insurance they made me paid for when they said I had 5 windshield replacements? No Supervisor was there but the manager basically told me βnot all cars are going to be perfectβ like is that your motto? My car is brand new and thatβs all he had to say. As a military wife I was treated very badly. Would never recommend.
Best new car buying experience I have ever had - even with the nationwide car shortage. Fernando and Tommy were both great. Fernando handled the sale and Tommy assisted me via phone earlier in the day before I traveled to CA to complete the sales. Both very professional and friendly. Even the guy Chris was great. I wholeheartedly recommend this dealership and both Fernando and Tommy.
These worst place to buy a car.They sold me a lemon, I told them there was a grinding sound but they kept saying it was the brakes, I had the brake changed 3 times and its still there. They had to replace the transmission and fuel pump as well. All before 65k miles.I told them I wanted to lemon law the car out and I heard nothing from anyone after that. No one would answer their phones for me or get back to me.Customer service there, stinks!!! Ill stick with American made.... just not ford...
My husband and I purchased two new cars from Honda last week. Our salesman Ray Torres and his sales manager Chris and also the finance manager, (I cant think of his name right now) they were all fantastic. I never felt 1 oz of pressure from anyone at this facility. This is our fifth car we have purchased there, our first car was for my 18-year-old daughter 8 years ago. They made it happen for her and we were so excited that she was able to buy her first car on her own. I recommend going to this Honda and not going down the hill. Like I said, there was not one ounce of pressure and they respected us greatly. I feel like going down the hill is a stress and I always walk off a lot if they try and upsell you. Thank you Valley Hi Toyota for all the fantastic experiences we have had.
Had the most awesome car buying experience today! Junior was very helpful and I felt no pressure at allβ¦which was very important to me. The transaction was smooth and done in a timely matter. Very very happy with the whole staff and I love my car! Highly recommend Valley Hi Honda! Thanks so much guys!
When I went to go look at cars with my brother, Daniel greeted us and explained a couple of details about the cars that we were looking at. I liked how nice he was and he didnβt seem like some of the other car salesman that put that pressure on people to make them buy a car. He explained all of the details about how much the car was going to be and everything that Honda has to offer. At first I didnβt like the numbers, but Daniel knew where I wanted my payments to be at, and he was able to work with me. In the end, I got the Honda that I wanted and I am very happy with my purchase.
My experience with Valley hi Honda was incredible. I went to buy my first car and had some expectations that were just absolutely exceeded. My salesman Jake was friendly, understanding and accommodating. He was able to work with what I have and gave me the best outcome I could think of. Not only was the car in that effect condition, it was exactly what I had in mind and was ideal for me. Jake helped me feel comfortable and confident in the vehicle And didnt pressure me into something that I didnβt want or wouldnβt be good for me. He took the time and care that really made me appreciate the service and experience in all. Shout out to you Jake!
This is by far, the best dealership I have ever done business with. The entire staff is friendly, knowledgeable, and extremely transparent. You will not find a better sales associate than Dinh, or used car manager than Marc. I can not say enough this great group of people. If you are in the market for a vehicle, or just need service. This is the place!
I worked with Tommy to buy a Honda CR-V and he was the best person I couldβve been connected with. I recently re-located from NY and needed to buy a car as soon as possible. Tommy was thorough and helped answer all my questions virtually and made sure the specific model I wanted as available when I finally touched down in California. I spoke with multiple other dealerships the month before I moved and I chose to work with Valley Hi and Tommy because he was honest, upfront and gave me the best price. Thank you for making this transition to CA smooth and easy. Iβll definitely be back for my next Honda!
I had the best experience at Valley Hi Honda. As a first time buyer, I went in not knowing what to expect. Fernando, the salesman, helped make the buying process much easier than anticipated. He was so kind, friendly, and patient, and he was very excited for me when I decided which car was the one for me. I would most definitely recommend him for your car buying needs.
Service department need to all have a meeting. Iβm forced to come to this dealer for services. I wish there was another dealer in high desert. I called to ask if I could walk in to replace my tires. Service person β sure if you get here within the hour we can fit you inβ. I arrive to find out they donβt like when you walk in! If service department doesnβt take walk ins. They should say so and ask customers to make appointment. Third time I come here and service needs to improve. They need to get on the same page. SMH.
Daniel was great, amazing customer service. The only issues I had was with the fiance person she completely lied to me and my wife multiple times. This lady made up her own terms and stipulations to our contract and tried slipping in number on our contract for services we didnt agree to. Make sure you read your contract before you sign anything, this women was out to take advantage of me and my wife. The sales people are amazing but the fiance people you gotta watch out for.
I had made a appointment online, Marshall called me, set up my appointment. Marshall was in a unscheduled meeting. I was Immediately informed that Pablo would be helping me. Pablo was very informative and helpful. He has excellent customer service skills! Marshall met with me after his meeting and also was very informative. Thank you Pablo for your excellent service. Thank you Marshall for taking the time to meet with me. The staff was great π
If youβre in the market for a Honda, ASK FOR PABLO. He made the process way too easy.Iβm not the easiest customer- by any means, and he didnβt let that stop him from providing the highest quality service weβve had out of 5 car buying experiences.He started the process before we got to the dealer, and started gathering documents so that when we arrived, we just confirmed we liked the car we saw online, signed the paperwork, and went on home. In and out of the dealership in under 2 hours- you read that right! And that was only because there were 2 people in front of me for the business office and they had one of the finance managers out sick!Wonderfully efficient and will recommend to family and friends.Thank you, Pablo!
All I can say is that at first I wasnβt very happy about this place however the personnel they had plus the general manager changed my mind because they were willing to listen to me and addressed my concerns once and for all. Harold made me feel like part of the Honda family and they are willing to take care of us along the way. Rafat is also an amazing salesman, very kind and patient. Everybody in this place despite of my hot head still made me feel welcome and with smiles on their faces, it made me feel guilty about how I treated them so I hope u guys check them out they will give u the beat deals
Buying experience, Excellent! Wasiu and Ryan are top notch! In fact, everyone Ive dealt with is very polite, professional and efficient!Bought this car for my wife. Really like the car. Thought it might be too small for her needs, however, she loves the way the seats fold up or down to accommodate cargo. The reviews cant be beat. We will put it to the test. So far, so good!
Fernando was awesome! Super attentive and got us in and out and was super knowledgeable!! He answered any questions I had and was very nice, Iβd definitely recommend him and the staff here at valley hi everyone was beyond helpful.
First time car buyer. Had a wonderful experience. The sales man JR was great he explained everything we needed to know. Made purchasing a vehicle very comfortable. His costumer service was A+. I would recommend this dealer ship to all my friends and family.
Junior went above and beyond expectations. Not only was he courteous and knowledgeable, he was patient and understanding. It was more than a sale for him; it was about making the customer actually happy with their purchase. Iβd not only recommend but would definitely go back again. Thank you for making it a pleasant day for car shopping, and making me a happy Honda owner.
Our salesman Junior was very friendly, helpful, and knowledgeable. Oscar from finance was quick to serve, and helped us extend our warranty with a super deal. We had a great experience, and start to finish was short-our time was respected and greatly appreciated. Valley-Hi Honda is highly recommended and our family will return in the future! Thank you Junior and Oscar!
Buying a car hasnβt always been the easiest but thanks to JR @ valley hi Honda he made it so stress free! The positivity from the moment I walked in to the moment I walked out was incredible. The process from the approval to signing my contract was the easiest and the fastest & to top it off i walked out with the car I wanted not the car I was put in which has ALWAYS been what has happened in the past. But I just want to say thank you for that whole team that made it happen for me and my family. We are so happy! Thank you Honda!!!!
I searched for a truck online and found they had one. After several talks with the sales person the manager called me and I was able to work up a deal. I decided to buy the truck without even test driving since itβs 6 plus hours away and have it shipped it me. Hour or two later I get an email from the salesperson they donβt know what happened a sister dealership took the truck and could not provide much information. Donβt waste your time with these people. I didnβt even get an apology.
Very easy car buying experience. They were able to find me a hard to get hybrid in the perfect color. Johnson, Ryan, and Diane were responsive to all of my questions, and the purchase went super smoothly.
Worked with Rey and the whole team at valley-hi today. Rey was knowledgeable, helpful, and willing to work with us and all aspects of the deal.Couldnt be happier with our experience, they truly made it a good one!
π€© Greatest staff all aroundβ¦ Got me a good deal and an awesome ride..! Will be back for my next car.. ππΌ
We took our 2012 Honda Civic in after seeing your big banner posted on the outside wall. We were greeted by a friendly staff who led us to Marc Kodor.Mark then proceeded to handle our transaction with the upmost in friendliness and professionalism. We were out the door with our check in less than an our.
Best first time buyer experience ever! Customer service was exceptional and appreciate the time they take for you to find the right car. Will defintely be coming back.
Rey is absolutely amazing. He always goes above and beyond to make sure that he does everything he can to take care of us. I bought a Malibu on mothers day for my fiance and in July she was in a car accident and it was determined totaled, I reached out to Rey, and again he came through... I cant express enough my appreciation for his hussle, he always takes care of us.
As a first time buyer I had the best salesman Dan, he did his best to find me the greatest deal and got everything I wanted in my first car. Excellent services and friendly staff!! Great first experience, the entire atmosphere was positive and I felt comfortable doing business here. They listened and helped out in every way possible :) great place.
When I called about the Honda Ridgeline Marshall was very responsive to all of my questions. He even went as far as sending me pics and scheduling an appointment to come see it. Having a very busy schedule I asked Marshall last minute if I could come that day and he was very accommodating. While at the dealership Marshall was very welcoming and made sure I was incredibly happy with the truck. When it seemed like I wasnβt able to get the truck at the time. Marshall called me the following day and told me they were able to get a deal for me. To me this is what customer service is all about. Because of customer service like Marshall Valley-Hi Honda will continue to get my business.
Valley Hi Honda was fair, friendly and provided fabulous customer service. We were greeted immediately by our sales representative who was ready to get us into our new cars without the sales pressure of added features as we had already established an Out The Door price. They stuck true to their word and did the best they could to get us taken care of in a timely manner on a busy Memorial weekend. Hats off to Dinh, April and manager Harold for being professional and friendly at the same time. We would definitely do business with Valley Hi Honda again.
I recently purchased my first car from Valley Hi about 3 weeks ago and the experience was great. I showed interested in an accord and the same day I received a call back from John to setup an appointment for me to go in the next day to try and find me the right car. When I arrived John was very friendly and easy to talk to and we got straight to it and I got to test drive the car within the first 10 min of arriving and it was great. He explained to me all the features and answered any questions I had. by the end of the test drive i was sold. At first the price and payments didnt work for me but eventually we came to my price range and they really worked with me and made my experience really easy and stress free. Overall it was a great experience purchasing my very first car from Valley Hi Honda, And a BIG THANK YOU to John.
Very good experience at Valley Hi Honda the salesman Jake is the best this is the third new Honda I bought from Valley High and I dealt with Jake all three times as a matter of fact I search him out when I went to look hes that good very comfortable to talk to also Chris and very helpful as well also financing Department was quick as well theyre very good at what they do I appreciate all their assistance in putting me in another new Honda
Made an appointment easily, although it had to be 2 weeks out. Fred from services never gave me an update on the status of my vehicle . When I went to pick up my car Fred was also not around. I texted/called the number provided with no luck at all. Makes me wonder why are they being so sketchy & I still have no idea what they did to my car.
Marshall was amazing, we went through a tough process but he made it work for me and ive never been so satisfied!! Everyone was super sweet and welcoming and patient as well, i recommend coming here if your in search of your next vehicle!!!
I brought my brand new 2021 Honda civic in for its first Oil change with no appointment, they got it out in the exact time they said they would and they gave me an inspection and free car wash! Very great service Melina really helped me out!
Marshall lbarra was completely great and i love his outgoing personality. Iβm glad i was able to come in and experience such great customer service and mainly the reason why I felt comfortable buying a new car. Thank you MARSHALL!!!! I love my new 2022 Honda Civic !
My experience at Valley High Honda was exceptional. They made the buying process stress free. Special thanks to my sells agent Jouior for answering all of my questions.
The best dealership I have ever dealt with. No hidden charges or add-ons.
Buying a car can be tough, and Allan Valladares worked with us every step of the way to make sure we were happy with the purchase. The whole team made sure that when we had questions we had lots of time to think about it and to ask more questions. It was a group effort.
Great customer service, very positive great attitude approached us right away made us feel very welcome. He had a lot of knowledge on the vehicle wish was amazing.
Came with my sister to get her car, ended up coming a couple days after to get my own car. Manny and Dan helped us both out and I couldnβt be more happier with the service they gave us.! 100% would recommend to people.
Valerie Valles and Melina Wilson great customer service, Thanks.
*****SELLERS BEWARE*****I went through the website to potentially sell my Honda Pilot, It seemed rather straight forward, as it is with most online sites to sell your car. Enter all the pertinent information accurately and you get an offer, pretty simple. In this case I got a decent offer, at least according to Kelly Blue Book that was on the site it was well within the range of what my car was worth. So I get in touch, take my car in, the used car manager Marco (I believe) gets in my car, starts it, I assume to check odometer, and then proceeds to tell me that the price they are willing to offer is over $2000 less than the offer that they were obligated to give me, key word is obligated. Naturally if they find any damage or things that were not accurate that will affect the overall offer, however the lowball offer came before he even inspected my car. He brought up some website on his phone that showed what the prices were for Honda Pilots, I told him that didnt matter to me as I could go on EVERY website and see that used Honda Pilots were selling for over $20,000 and they were offering me vastly lower than that amount. And I was quite certain that they were going to be selling it for the same amount as everyone else. In the end I told him I was not interested and I just sold my car to Vroom, almost the exact price they were supposed to give me and way less hassles and headaches. So in the end watch out, what they say about car salesmen in general and used car salesmen in particular is quite accurate, total scammers. So, yes if you are dealing with this dealer, BEWARE!!
Let me start off by saying this is the 4th Honda dealership I have purchased a vehicle from and so far my experience at Valley Hi was the best. Daniel and Jonathan were great, no pressure to buy, easy going, kind, and made the whole process so quick and smooth. Also I had several questions that they have been happy to look into for me and keeping contact with me even after I left the lot with my purchase. Also I looked around at several dealerships looking for the car I wanted and Valley Hi Honda had the best looking car at the best price. If you are looking for a nice car and a good buying experience go to Valley Hi Honda and ask for Daniel or Jonathan!
I recently bought 2021 Honda CRV Hybrid and got great service in this market. Yes - itβs hard to find cars right now, I talked to few dealers and they were like I have a car - take it at my terms with some additional price I want to charge you on top of MSRP as market adjustment.Marshall did amazing job providing us info about the car, overall experience was amazing as we did everything remotely and he delivered the car at our home. We saved so much hassle of going in person to negotiate or waiting for paperwork, yet we received great service. I am very happy with the car and experience of buying car.
Had never been there before and was very impressed with the business. Everyone there was very friendly, not pushy. My salesman Jake made me feel like I knew him forever, very thoughtful, informative and polite. The finance manager was the same. Enjoyed this experience with both of them. I highly recommend this dealership.
I was picking up my car from Valley Hi Honda service center and came in through the showroom doors, I saw a Honda with a beautiful color that I fell in love with. I was asked by John if I needed help, I asked information about the Honda and he was very helpful and answered any questions I had. He walked me through the process even though I wasnβt really looking to buy a new car but I wanted to try it out. John was very helpful and did his best to find me the same color and in my price range. Johnβs manager Chris was also very nice and helpful. If youβre looking to buy a car head over to Valley Hi Honda and ask for John :)
I always have a great experience here. I highly recommend Dinh. If your looking to buy or lease and Dinh is your sales person, youβre in good hands. Everyone Iβve come into contact with here is super friendly and helpful. I always leave this dealership even happier than when I arrived.
I purchased an Odyssey from Rey at Valley Hi and he made my experience extremely pleasant. Rey was very thorough and explained every feature and how everything worked. Thank you Rey for your professionalism!
I drove about an hour to look at a car at Valley Hi Honda. It was nothing but a great experience. Danβs service was amazing from the moment he greeted me at the door until the moment I drove my new Honda Civic off of the lot. He was nice, courteous, and kept me informed of the purchasing process every step of the way. Thank you!
Bought my first car here and it was a great experience
I really love the hassle free and professional way the deal was handled and my sales rep and the management team did all they could to get the sale done
Hi. My mom and me went here a few days ago. And as soon as we were on the lot Tommy the sales man came out and introduced himself and asked if he could show us around. But my mom already had an eye on the car that she wanted. So we quickly got to test drive the car and we liked the inside and the way it ran. He quickly took us in and did some paperwork. He was very courteous and professional. Even while we were waiting on paperwork to process he offered and handed us bottles of water while we waited. I have to admit while waiting on approval was nerve wrecking. Tommy always came back and checked on us and made sure we okay. He was awesome when it came to explaining the financial part in buying a car. He was clear and communicated very well. Not to mention my mom didnβt speak English very well so I had to translate and he was very patient about that. Thank you for helping us and being an awesome salesman. We appreciate you and your staff. Thank you so much again!
Junior was so helpful throughout my first experience of buying my very first car! He was so nice and it genuinely felt like he was trying to get the best deal for me.(which he did)! Go visit him now at valley hi Honda!
Excellent service πππ if you need a car ask for Marcos Camacho took care me I recommend him highly Excellent service ....
ZERO BULLSH*T!Sorry for the language, but this is the best dealership I have been to across all brands and states. Valley Hi offers great deals and doesnt hide any random dealership fees. I called to make sure the price was the price (plus tax, title, and license), and Marshall was true to his word. Is it 90 min or more away from where I live? Yes. It is worth driving there to get a good deal with good people? 1,000% yes. Please dont look any further. Go to Marshall and all the other great people at Valley Hi Honda for your next new or used car.(I am an impartial 3rd party consumer who was not paid for the review posted.)
If your in the market for a new car go see Marco he is amazing and will take great care of you.
The team at Valley Hi Honda is absolutely amazing! I set up an appointment with Dan Amaya over text due to my busy schedule and he was very flexible with scheduling me when I had time instead of pushing me to come in that exact day like most car lots would do. When I arrived at Valley Hi I was greeted instantly and Dan was right over to talk to me! I had a tricky situation and was trading in the car I had and they were very upfront and honest with me the entire time. The used car manager Marc Kodor and Dan worked together to pull off an amazing deal for me and never made me feel pressured to make any decisions that I felt didnβt work for me. After a short time I was walking out with a brand new car that I absolutely love and I couldnβt be happier with my experience! Thank you Valley Hi Honda for giving me the best car buying experience Iβve ever had!! I highly recommend if your in the market for a new car, go to Valley Hi Honda and they will treat you right.
I couldnβt be happier with my experience. It helps if you know what you want before you go to any dealership. That being said Tommy was very pleasant and got me what I wanted. He gave me a good and fair price on my trade in. The Honda Ridgeline is great! Thank you again Tommy ππΌπ
Tommy was great. Very helpful and patient. He took the time with my wife explaining the car. He never pressured me. He gave me a good discount I had an excellent experience. I would definitely recommend anyone buying a car from him
If I could give zero.. I would. I had an appointment, but needed to reschedule due to unforseen circumstances. When I called service to do so, the young lady was RUDE as hell. I choose not to deal with her attitude. So I walked in waited 15 minutes, and still no HELP.. The people after me got helped out 1st!!! I felt that it was RACIAL.... Secondly, the last time they serviced my vehicle(oil change) they left the cap off. I smelled my car burning, opened the hood, and found OIL all over the inside of my hood. What a mess!! When I spoke to service manager she was not helpful either. I will make it a point to never go back to this dealership for any reason. I will drive to Ontario from now on. Wont recommend anyone either!!!!!!
Fernando was such a pleasure to have as are sales man, he explain so much in away that made sense. He also was able to work with us on getting a car without the big price tag. Very affordable and beautiful cars we saw all for a great price. Thanks Fernando your the man! - Adam and Jessica
I want to take the time to give Marshall Ibarra 100 stars for helping my wife and myself get a brand new 2021 Honda Accord. He answered all of our questions and he gave us options thatβs what we loved the most. We appreciate the time and effort given to us by Marshall. He was so attentive to our needs and what we were looking for. We are truly happy and extremely excited with our brand new car. I would highly recommended Valley Hi Honda and for anyone and everyone ask for Marshall Ibarra. π
We just purchased a vehicle here and I am amazed at the service Junior gave us!! Not pushy at all and worked with us as best as he could!! I highly recommend this dealership!! And if you go, make sure you ask for Junior !! π
Fernando was a great salesmanβs and helped me get into my new 2020 Honda Fit. He went above and beyond for me when I was running late for a job interview had. I definitely would recommend my friends and family. I hope next time I upgrade my car Fernando will be there. Thank you Fernando for a fantastic exerpeince
Marshall was amazing. So was the whole team . But Marshall went above and beyond for me. Got me in the car off my dreams. Im so thankful for him. I couldnt be more happy.
They claim no mark up on cars, then proceed to tell you they installed add-ons to the car already that you βcanβt take offβ ie Karr alarm system and paint protection. But after you finish paying and signing your contract you find out they were not actually installed and will need to be installed. And they are very persistent that you pay for those add-ons. Just learn from me and donβt let them make you pay for something that you donβt actually want. ThreeK out of my pocket smh.
Bought my first car and I couldnβt have felt more comfortable! It was fast, easy and staff was super friendly. Tommy took care of me from the beginning, along with Diane and Ryan in finance. Wonderful experience for anyone!!
The best place in the high desert to buy a car, take to Jake Viera in Valley Honda
Pretty rude people as far as service goes. Service rep was pretty rude and I didnβt feel the warmth I did at the other dealer Iβve visited in the past (Spreen Honda Loma Linda). Iβll change my oil myself from now on.
Bad experience. Seller tried to have me pay nearly 500 a month for a 2016 Honda USED! that hade high high millage. My bucket car Iβm in now have the same amount of millage!!! Not naming no names i give that man no stars if i hade to.!
Tommy was so kind, helpful and absolutely patient in helping my parents with their purchase of a new car. Thank you so much for all you did to help make what could have been a stressful car buying experience to a very pleasant one. I will definitely refer all my family and friends who are looking to purchase a car to Tommy! Thank you for all you did for us!-Sok and Family
My sales, finance and everyone at valley hi honda were great. I got exactly what I wanted. Thank you everyone.
I had the best experience with Dan at Valley Hi Honda. He was so helpful and really cared about helping me find the best car for me and my family. He answered all of our questions and made sure we knew everything about the car before we made the purchase. If you ever find yourself at Valley Hi Honda wanting to get a great deal and professional service ask for Dan!
This place is amazing ! I called looking for a certain color, Junior answered my call and within hours I was driving a beautiful Lunar Silver Honda Accord Sport ! He went above and beyond to make sure we were taken care of . Everyone at Valley Hi Honda were super attentive !! So happy with my experience!!
Tommy was very welcoming and helpful for my mom, brother and I when discussing the details of my lease. Tommy also shown me the features of the Honda Civic LX 2021 and was enjoyable to talk with during our test drive. I would absolutely recommend a reference to this Honda dealership! Thanks for your service!
If anyone is lookin for a Honda, Marcos is you guy! He was super friendly, very inviting and not pushy! Definitely recommend him for your future sales rep :)
Rey was very helpful and made my experience smooth and easy.
FANTASTIC SERVICE!!! Love my new car, thank you so much, Jake :)
I couldnt be more grateful for the service, attention, and upmost respect I was provided with today. I was in the worst predicament with my Honda Lease and I was stressing about my end date. Jake brought me under his wing and helped successfully guide me through different options. I wound up buying my Honda and I couldnt be more happy with my purchase! Thanks to COVID, I thought I was getting rid of my car this year. Jake worked his powers in getting me the best deal for my situation and even handed me over to Oscar, another gem at Valley Hi. Oscar was clear and concise about everything. I left knowing more about financing after my visit at Valley Hi Honda. Ive been to this establishment before and there were some employees that were a little rough around the edges. But after meeting with Jake and Oscar I am definitely coming back to this dealer for future purchases and deals on my next Honda! I highly recommend going with Jake to get the best deals on a Honda & anyone trying to avoid the greedy sales people of dealers that promise one thing, and then you get pulverized with different quotes and deals later.Thank you guys SO much, I am BEYOND grateful!!
Definitely recommend taking the drive up the hill and ask for Marshall (bilingual lol). He was the best and makes you feel like youve known eachother for a life time. No BSing, straight forward and to the point. Everyone was friendly! Ryan our finance guy was great too. Great convos and just made us feel at home. Loved our experience β€
First time going was a few months back. The employee who helped me was very nice and helpful. Even gave me a discount! Took three hours though but the customer service was great
They wasted my time, I drove from Los Angeles for them to not honor the kelley blue book cash offered. They came up with some cheese excuse, and that they had to do an oil change, when the vehicle had just had an oil change done. Then they said that the vehicle needed to past an inspection and to do that, that the dealership charges, itβs a brand new 2020 vehicle with only 8700 miles, and those inspections are done by them at no charge. They were offering me 26k and the vehicle was worth 29,700. Trying to rip me off because we are women. But I took my vehicle to another Honda and they gave me what the car was worth it and no issues, this other dealership was way more helpful, took the car in right away to get inspected and came back and gave me the 29,700. Shame on this dealership for making customers drive so far and then come with some nonsense like that.
Staff was very helpful and made my experience smooth and easy
Loved my experience here. Alan was able to work with my budget and helped me get a fair price. Oscar also helped everything run smoothly with the finances.
This is my second time at this dealership after a few years. Dan is such an amazing salesperson he will do anything to make his customer happy. I highly recommend him I will definitely be coming back
Excellent customer service!!Very pleased with the deal we got with our CR-V 2021. It meet our expectations.Thank you, Tommy and Daniel. I highly recommend you guys.
Thank you so much to junior for your help we really appreciate the great service you gave usthe process was Quick and easy and clear communication.Professional and polite salesperson, and to everyone that help us .
If I could give 0 stars I would. Took my 2011 Honda Pilot in to check out a noise that is was making when the motor was cold. (Turned out to be the tensioner for the timing belt). My pilot was due for the 100 000 mile service anyway which takes care of that so nothing to be concerned about. Valley Hi Honda was attempting to charge me literally double what other reliable mechanics would charge for this service so of course I picked up my Honda to get it serviced elsewhere. Now to my major concerns, 1, Valley Hi Honda stated that I had 3 leaks which they wanted to charge me over $500 to fix, I do my own oil changes so Im under the car quite often, never seen a leak. Im not a mechanic so I took it to another mechanic to get this confirmed, turns out this was not accurate, there were no leaks to be found. 2, Valley Hi Honda stated that my air intake boot was cracked and that I was missing 2 out of 3 bolts to the airbox. I know for a fact that this was not the case when I brought the car in, I had replaced my airfilter a few days prior with the boot being perfectly fine and all 3 bolts in place, I never thought that a huge dealership like this would do such dishonest business, straight up sabotaging in order to make money. 3, Valley Hi Honda stated that my oil level was low. In fact they stated that they couldnt see any oil on my dipstick, so they did a complimentary oil change since I paid for the inspection. Again, this was incorrect, I had done my oil change the day prior to taking it in, the oil level was perfectly fine. Now Valley Hi Honda might have another idea of how much oil should go in a 2011 honda pilot, they filled my oil tank with close to 2qts more oil than recommended by the manufacturer. Only reason I found out was because my check engine light came on. When I read the code it was caused by high oil pressure. There is no way I would let Valley Hi Honda touch my car again so I did an oil change and filled the car with the right amount of oil, reset the check engine light and now, 1500 miles later, the light has not came back. So in other words, my complimentary oil change came with a FREE CHECK ENGINE LIGHT. I dont have any experience with the sales department at Valley Hi Honda so I cant comment on that side. The parts department is always friendly and helpful whenever you need a part so that is great. But the service department is a disaster, please save yourself the headache of dealing with these uneducated mechanics and take your car to be serviced elsewhere π
Just left Valley hi Honda with a 2021 civic. I got the exact car I wanted. Tommy Svay made sure the experience was smooth and I got a great deal. (A deal rock Honda said was impossible.) Overall the BEST car buying experience Iβve ever had.
Rey and Junior are awesome they did everything they could to make me and my family feel comfortable when buying a vehicle. I truly recommend these two gentlemen when buy a vehicle.
I had no way to get into dealership to pick the car I wanted. Jake from Honda brought me a CR-V it had everything I wanted except for automatic tail gate. First we made sure my sister could get in and out, she is 90 so this was a must have! After getting information to figure out buying options he went back did all figuring brought back the perfect car finalized everything and the car is ours. Jake set up my phone and a lot of mind boggling details for us Iβm 77 and not the best with this new technology he took all that worry from me. I am very please happy with Jake I know I can call him if I need help. It was great that I didnβt have to leave the house. Thank you Jake and Valley Hi Honda!!!
Dan βthe night riderβ was very professional and a definite got getter for his customers! Would definitely recommend him to any family or friends who are interested in purchasing a Honda in the high desert. Great personality!
Jake was awesome. I love my new Honda!