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Fast-Fix Jewelry and Watch Repair
14400 Bear Valley Rd, Victorville, CA 92392, United States
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Fast-Fix Jewelry and Watch Repair
Comments
Na
Review №1

My experience with Fast fix I thought was ok. I got some jewelry fixed at your store. I weighed out the difference from the local swap meet. Went to pick it up agreed on the price. Decided to leave some more jewelry to get fixed and the prices was tripled. This is in a matter of 2-3 weeks. I understand times are hard but this was ridiculous. But thank you for your service but I will weigh by difference and go back to the swap meet. Thanks and may God Bless

Er
Review №2

Took my watch to get pins from bands replaced with new batteries. Waited 4 days to be finished, pins do not match! Shouldnt matter how expensive there watch is, I paid for professional services to be done and got horrible quality. The pin sticks out so much!! Could of done this myself! The guy was so eager to take the work but, seems like he wanted quantity over quality. The two girls were helpful and nice to be completely honest.

Mi
Review №3

I dropped off two chains. My small silver one came back fine, but my gold one was missing one whole inch which did make a difference. The chain was smaller in length & thinner. I’m like is this my chain? This doesn’t look like what I left. The price to fix it was okay but I would rather have paid more some where else and been completely satisfied. I will not be going back in the future.

Gi
Review №4

They were so polite and professional as this was my first time trying to get one of my watches repaired. They did it within the time range they gave me. No hidden fees. I will definitely be back

Jr
Review №5

I brought my G Shock watch two weeks ago for a battery change. Battery cost $50 I trusted that my watch be working in the same condition as when it was before the battery died. When I got home I noticed that the light wasn’t working. So I was going to take it in for them to look at it. I finally got the opportunity to take it in today. They were trying to get me another battery. Obviously the watch worked the light did not. If they are a fix watch store shouldn’t they be trying to fix it? The associate there just looked at the settings and did not attempt to diagnose the issue nor offered to fix the light issue. I will no longer bring my watches to them ever again! I will tell friends to not bring them here either.

A
Review №6

When I picked up my ring it seemed fine but after 30 min of wearing it, parts of the ring started to change color to a darker grey as if they hadn’t polished it well. I had to go back to get it fixed. Besides that the stones don’t look has nicely placed as when I first left it. Not worth the 100 and something dollars I payed for it.

As
Review №7

Awesome staff. Natalie is great and super sweet! My jewelry looks brand new after she did her magic on it!

Se
Review №8

For a family owned business this location in particular is very professional. They are very good at what they do and meet all your needs with a wide range of services provided. I will always bring my jewelry and watches to them. Competitive pricing and fast service makes them top notch in my book! Not to mention their interesting pieces they have for sale from estates. Thank you fast fix!

De
Review №9

We have been a customer for over 18 years. We are pleased with the knowledge, experience and professionalism that is always displayed.Dr and Mrs D B McCampbell Sr

Ke
Review №10

Extremly knowledgeable staff and very friendly. Would recommend to anyone. My watch looks amazing!

Ka
Review №11

The Fast Fix watch repair in Victorville did a great job repairing several of my watches. The lady in the front was extremely knowledgeable and polite. I will definitely use them again!

Bi
Review №12

I shopped for the jewelry repair I needed done. ( ring sizing larger size ). Fast fix was more expensive for what I needed done the other places in the mall. But fast fix didnt skip on quality (ie) they added gold to my ring rather than stretch it that is what others were going to. Worth the extra . Id recomend them and Id go back.

Br
Review №13

A overall great experience... they can fix anything and they change affordable prices been going for a year now. Chains, bracelets and other items they can fix it.

Ch
Review №14

I went in Fast-fix to have my G shock watch battery replaced which cost $45 with 5 year warranty which is great. But I got the watch back the day after and none of the buttons worked on my watch. Returned the watch the same day to see why the buttons have no response. Well, after 3 days they could not figure out why it did not work even had their watch maker Troubleshoot it. Needless to say I will not be be giving then my business in the future.

Ma
Review №15

I went to Fast-Fix Jewelry and Watch Repair. The young lady that assisted me was very knowledgeable about the watches I took in about 6 of them, all different brands and models. Very honest as well, one of my watches had the guarantee battery that I had forgotten about and she did not charge me to replace it; It had been about 3 years ago. The band adjustments were perfect. Prices are reasonable, service is very fast, I dropped them all off at closing saturday night and they were all ready to pick up Saturday morning. I would definitely recommend Fast-Fix Jewelry and Watch Repair to all family and friends.

Ji
Review №16

Best place ever the people are great and really know what they are doing. Very happy. If u need maintenance or repair this is the spot.

An
Review №17

I brought in 10 watches for batteries, two Movado watches and AKA and a bunch of Fossil watches, they had them all done a polished in 2 hours. Great work!!!!!!

Ya
Review №18

Highly recommend bringing your jewelry here to get it fixed. Theyre very knowledgeable and have many years of experience. Very friendly and fixed my piece really fast.

Be
Review №19

This was my second visit. I needed to have some links removed from my watch. The staff is professional and courteous. I will continue to use this location as long as we live in the area. Highly recommend if you need any work done for watches or jewelry!

Re
Review №20

Nichole was very attentive. Could read my mind I needed it for my clients. She thought ahead and printed them before I would even ask wonderful service. Thank you

Re
Review №21

Took a gold chain that was broken to get fixed. The chain was repaired so well that I couldn’t tell where the chain had been put back together! They also cleaned it and it looked brand new! I’ll definitely be using them in the future!!

TH
Review №22

Great care great customer service nice timing definitely bringing my ring back on Tuesday

Li
Review №23

Very helpful and friendly, did a great job on our grandsons bracelets ... had engraving done and the boys were very happy. Thank you 😊

Li
Review №24

Very friendly and quick service. Will definitely be back !

Tu
Review №25

Brought my chain to get fix and hit the job done this place is great will be continuing my business with them thanks a lot for fixing my rosary and relax bracelet THANKS

Wi
Review №26

They did a good job, but took much longer than they said to do the job, other than that, they did fine

Ze
Review №27

Was worried a little bit about taking my wedding ring to get fixed. But they did a great job. Got it back the next day and its great had to have it resized. I love my ring. Thank you guys.

br
Review №28

I went today because my necklace broke, and the two ladies their were super friendly and sweet. They knew what they were doing and did a fast job. Definitely considering going there more often! You should too!!

Br
Review №29

I needed my wedding set resized and soldered together. Although the price tag was a higher than other local jewelers/jewelry repair, the work was completed within 24 hours. Great attention to detail and very good quality work. Definitely worth paying the extra buck when your other options require you to send out your items for weeks at a time!

De
Review №30

I went to this place to get three silver bracelets engraved. They had them ready for me sooner than they had anticipated. And I must say I couldnt be happier. Maricela did a beautiful job with the engraving and the price was great. I dont remember the name of the lady who took care of me but she had beautiful blue eyes. I want to give her a special thank you for being so sweet.

Ta
Review №31

Took about an hour and a half for them to resize my ring and I’m in a LOVE with how it turned out, the quality is so nice you can’t even tell it was resized. The staff was so nice as well and very professional. I definitely recommend this place if you need any jewelry or watch repairs

Sh
Review №32

Professional quite friendly and very welcoming I enjoyed my time with your people and the work was excellent thank you

ch
Review №33

Fast fix jewelry is the best denied desert the one in the mall thats the one I go to the only one I go to theyre very nice fast and accurate at what they do I recommend them to anyone that needs jewelry fixing or cleaning anything that has to do with jewelry

Cl
Review №34

Always friendly staff. They fulfill their warranty.

Je
Review №35

Very nice people and they got my chain fixed in less than 30 minutes looks like nothing ever happened to it. 10 out of 10 recommended to get your jewelry fixed !

Je
Review №36

First time ever going to this place, Ive always walked past. This time however its Christmas time. So Im looking for something very specific for my wifes gift. I went to every jewelry store in the mall, and some had similar items to what I wanted, but as I was let down by most of the stores. This place was on my way out so I figured what the hell. I went in and marisela was there, (hope she doesnt mind me saying her name) I asked for a charm bracelet and she happily said yes, and they even had all the charms! No other store had this item, not only that but my wife and I lost our dog so I wanted something in remembrance of her and they offer engraving!! This was an absolute must! I cant believe that they were able to do this for me. The perfect gift for her, I saw theyre engraving and its amazing. So thank you Mari for your help! I hope this review helps you! Merry Christmas!!

Ed
Review №37

Purchased a watch at the Barstow Outlets and needed it sized. Went in and it took 15 minutes or so and its a perfect fit.

Cy
Review №38

Weve gone to Fast Fix a few times over the years and always had a great experience. Natalie in your Victorville store is an amazing person. Shes patient, knowledgeable, understanding and suggests alternatives or something better when we were unsure of what we wanted. You have a true gem of an employee in Natalie.

Je
Review №39

My wife and I are regular customers and their custom engraving is some of the best work I’ve seen!!! Thank you guys, keep up the heat work!

Lo
Review №40

I will only go to them for my watch batteries..they are always helpful and courteous!

Se
Review №41

I brought my wedding ring in for a resize and to get a new center head mount. My center diamond was missing two prongs. They completely changed the center mount and resized my ring with great quality. My ring also received a deep cleaning and honestly it looks like a new ring!!!! 🤗 Thank you for everything! We will be back for future jewelry needs!

Br
Review №42

Since I have TWO battery warranties with them, I felt that Id get a better pricing on simply removing links from another watch. It was $5 less at Kaye. However, I, wholeheartedly, believe in supporting small(er) businesses...so I paid the addl $$. Great work.

Ch
Review №43

I took my necklace to them to get repaired. They did a fantastic job. Cleaned it and looks so brand new. They are very nice and caring about the product I brought in. Great customer service

Mr
Review №44

It was quick and professional...I really like this place. I trust them with all my jewelry needs.

Ar
Review №45

Friendly and quick service. The quality of work is amazing and the prices were good. I will be coming back when I need repairs to my jewelry. Natalie was awesome. Great customer service.

Pa
Review №46

Sceptical about taking a family heirloom piece to any jeweler but Natalie the manager seemed to be very knowledgeable so I was able to make appt to sit and watch the jeweler while he re- sized and re tipped the stones also rhodium dipped over the gold, have to say it came out beautiful looks brand newThanks fast fix

Ar
Review №47

Everyone here was patient, kind, and knowledgeable. Beyond that, there was an instant connection. They felt like longtime friends, there to listen to what youre looking for and if they cant find it, theyll create it. Simply amazing.

Al
Review №48

I have never been disappointed with any service that I have received at Fast Fix. Always kind and courteous, and do more than is required. Thank you.

Ke
Review №49

I needed to have my watch ban adjusted removing a few links, so I went to the Victorville Mall . Every Jewelry Store I asked could they resize my ban couldnt, luckily a salesperson suggested Fast-Fix Jewelry and Watch Repair . The Salesperson/Jewelry expert/owner was courteous, professional and extremely knowledgeable she get a 10.

Da
Review №50

Quick and easy! Natalie was super helpful and knowledgeable. Will definitely be coming back for any future adjustments.

Vi
Review №51

Great service.Maricella was very professional and polite.

Ma
Review №52

Awesome experience! I Brought a brand new men’s watch in to be re-sized & very happy with the service I received! Highly recommend their services in the high desert!

Do
Review №53

3rd Visit::Had them resize, reset the sapphire and clean up my 18k YG Sapphire ring.. I am beyond words! They did an extraordinary job indeed. The ladies are all a bunch of sweethearts. Vanessa is an invaluable asset to this establishment, an outright delight and very knowledgeable. I was provided with courtesy and professionalism throughout my experience. I cant wait to acquire another quality piece to bring in. The resizing is perfect, and the ring looks outstanding. Thank you Vanessa, Kirstin and Maricella!2nd Visit::Came in once more for cleaning on some hardware. A++ Natalie was awesome, extremely knowledgeable, polite and helpful. I highly recommend Fast-Fix. Thank you.1st Visit::Came in for a cleaning on a piece for an antique desk. Looks great. Quick and easy.

Do
Review №54

One hour for a watch repair is unheard of. Great job!! Thanks

Su
Review №55

I have been coming to them since they had a little both in the middle of the mall. I have taken all my jewelry and watches here. Great ppl.

Si
Review №56

Good service, although a bit pricey for a simple repair ($16.95 to replace 1 of 2 pins on a watch band). Staff could have been friendlier -- not rude, but sort of perfunctory.

Te
Review №57

If you need a piece of jewelry repairedor looking to buy a new piece this is the place to go. I took in my diamond ring for repair. I messed it up good. I broke it, bent it, lost one of the stones, messed up the prongs, & it needed to be resized. I spoke with Natalie. Super lady. Very professional, knowledgeable, and friendly. She quoted me a price for all the extensive work needing done. I was happy with the price. They just about rebuilt my ring. They ripped the prongs, added gold channels, built bridge anchor head, tightened all the stones, replaced the missing stone, resized it and cleaned it. It looked better than when I bought it. I am so very happy I took it there. Im sure you will be too. Thank you to the staff at Fast-Fix Jewelry and Repair and

Fr
Review №58

Brenda is an outstanding employee she does her best to please the customer.

Pa
Review №59

I loved my jewelry when I got it back it looked brand new I am very satisfied and it was done in one day

Pa
Review №60

Had three batteries replaced. Walked around the mall for one hour and they were ready for me. Will definitely go back. Pleasant staff.

Di
Review №61

Would’ve given 5 stars however the wait to get into the store was over 25 minutes even for just a pick up. Great, friendly people. Very nice and professional. Very speedy turn around for the ring that I needed sizing 2 hours!!

be
Review №62

This was a delightful store. I had been looking to replace a watch that was stolen from me for three years. Walk in to Fast-Fix jewelry and I was seeing anything I liked but the ladies didnt give up they went into a bottom drawer and there it was the perfect watch. Even my grandson said grandma that looks like your old one. Thank you ladies Im very happy with my purchase

Sh
Review №63

I took a ring in that was bent out of shape, they fixed added more rose gold to where it was cracked. It was dull the polished it up so it looks like a brand new ring now. I am very happy.

mi
Review №64

Very fast and pleasant will come back for all my watch needs

em
Review №65

I’ve had the same beautiful gold necklace chain since i was a little girl, but over the years i’ve grown into it more. I needed an extension and i had it fixed here! Way better than kay jewelers who did a horrible job attaching weird links. These jewelers are very professional and care for your jewelry! Matched my links perfectly, the service was amazing, very caring people and patient, highly recommend and they are very professional! Thank you!!

Le
Review №66

Went in to get a watch battery the young ladies were great.

Ja
Review №67

They were fasted the lady with the tattoos is very cute...when Im not with my daughter, Im going to ask her out to dinner

De
Review №68

A little pricey which is why the 4 stars. Otherwise the Manager was very professional. Our watches came out looking very nice.

To
Review №69

Excellent service! Super fast, great quality, and easy to do business with. I highly recommend them for any of your watch battery and/or repairs.

4m
Review №70

They did a great job with my jewelry. Happy and pleased!! Highly recommend

Ju
Review №71

They took my beloved old watch that had been dead for 2 years and they popped a fresh new battery inside that bad boy. It works great and it was fairly priced. I love this place and the people that work there. After resurrecting my watch, I wouldn’t be able to just see them as a watch repair business, I’d consider them healers. Would recommend

Mi
Review №72

Brought my Nixon watch in today and I knew it needed to be drilled out and was informed that it would take a day until the guy who could do it came in. A little over an hour later and I received a text to let me know it was done already.Turns out the tech there was able to pick out the part that I was originally told would need to be drilled. Both employees are both super nice and informative and highly skilled.Will return for all my watch and jewelry needs.

Ar
Review №73

The sales lady was very professional and courteous I will be sure to look her up the next time!!!

gl
Review №74

Went to get a watch battery. Found some nice people and great,quick and at a reasonable price.

M
Review №75

I was treated well! Good service.

sp
Review №76

The employees of this store showed excellent professionalism in their work and good quality it was a pleasure to do business with them and I will definitely be going back and referring anybody who needs their services.

Fi
Review №77

Great workers! Now I’m getting married

Ro
Review №78

Great service, nice store. Decent pricing. Covid measures in place. Ive used this place for all my jewelry fixes in the past as well. Never a bad experience.

Ra
Review №79

Great customer service! Maricella had a nice, personable, courteous and professional demeanor. Thank you for your service.

Pe
Review №80

Nice affordable place to get jewelry fixed. Quality of repair is also astonishing

El
Review №81

Very friendly and professional. They fixed to bracelets and cleaned them. They were done before promised time.😊

Br
Review №82

They were able to engrave my bracelet within an hour. The girl that helped me out was very helpful. The other one said two days but the girl hat helped me did it herself. Their machine scratched part of my bracelet that got engraved in the back but it think it was just a simple mistake.

Am
Review №83

Heidi was awsome i brought my movado watch in for a batterie replacement i was out of there literally nomore than 15 minutes. Great customer service.

Ga
Review №84

They were super friendly and knowledgeable about what they are doing. I would definitely recommend.

Iz
Review №85

Great customer service and their pricing is fair. I went to take advantage of the great deal of rhodium. They have always been my go to for fixing my necklaces. Thank you very much fast fix.

Ja
Review №86

Their service was fast and exceptional ! Gave good feedback on the brand of my watch. Kristin was very helpful in information on personal watch tool kits

Mi
Review №87

Natalie was very helpful and thoughtful when I brought in husbands wedding ring in to be sized to fit me after he passed away

ch
Review №88

Went in to purchase a diamond ring for my 25th anniversary. The sales lady was very courteous ious and helpful. Great experience.

Di
Review №89

They let you know in detail what needs to be done, quotes a price stands by it and kept me informed along the way. Thank you

Sa
Review №90

I had a good experience with business. Staff was professional, knowledgeabl and courteous.

Cr
Review №91

I was nervous about taking my diamond wedding rings to get sized soldered and rhodium dipped, but i took a chance being that in the past i received good service on a watch and had read many good reviews .. I was told my rings would be done in 2 hours which only end up being like 1 hour so i was pretty excited.. on my way home I realized one of the diamonds on the side of my engagement ring was cracked in half and appeared to be glued together and re set back into my setting.. i was furious and immediately drove back to the mall.. Once I got back to the store i showed the employee (Maricella)my ring.. she showed the jeweler and said they’d fix it, i wanted a refund, and asked why i wasn’t notified that a diamond cracked in the process of my repairs and how would I know the quality of stone they were replacing it with?Mind you my ring is over 10k.. she told me she would test the replacement diamond with some handheld device she had..I told her this was totally unacceptable and wanted to speak to a manager and a refund of the $188 i just spent, she told me no way could she do that and I could only get the defects fixed, and that their was no manager available ..I asked for corporate number and was told the only way to reach the corporate was office was by email..I end up finding a corporate number and left a message with a woman named joann or joanna...This is now day 5 and I still have not got a return call from anyone .. Please be smarter than i was and never take your valuable jewelry to this place! I have insurance on my rings through the store my husband purchased them at but didn’t want to wait the time(2-3weeks)that it takes for the store to send out my jewelry for sizing, soldering and rhodium dip, so i came here as a quick and easy solution...wrong decision ! Go elsewhere and make sure you insure your jewelry and use the insurance, never trust Fast-Fix in Victorville

Ep
Review №92

I I trusted them with my favorite watch a birthday gift from my father. Im looking for a good jeweler and I think Ive found one.

Go
Review №93

I walked in expecting to hunt for the store but it was right near the entrance. I was greeted by a friendly store clerk who took my items and safeguarded them. My repair was so inexpensive and she gave me a quick turn around date for pick up. I’ve been using fast fix jewelry repair for years. I can count on them always for all of my repair needs.

Sa
Review №94

Very professional. Price was reasonable, store was clean. They practice safe distance which I really like. Plan to go back.

Te
Review №95

Great Customer Service Denise was very helpful

Al
Review №96

I enjoyed my experience at Fast-Fix Jewelry and Watch Repair.. very straightforward and honest.. I would recommend to anyone out there trying to get their Jewelry fixed..

Br
Review №97

I stopped in last minute and was delighted to see they were still open, even at 7:30 pm., when most other watch repair places are closed. This place happens to be inside the Victorville Mall. The nice young lady changed my watch battery and cleaned my rings for me, all in 15 minutes. I would definitely recommend.

Ma
Review №98

If any one needs jewelry repair this is the place to go the people there are nice and fast to repair thank you for your time and help with my repais

Wh
Review №99

I do love the fast work but the gals that work down there dont have very good customer service and when they do it seems fake. But the guy in back does great work!

TO
Review №100

Fast friendly and on time. Very professional.

Information
34 Photos
100 Comments
4.8 Rating
  • Address:14400 Bear Valley Rd, Victorville, CA 92392, United States
  • Site:http://fastfix.com/Stores/The-Mall-of-Victor-Valley
  • Phone:+1 760-951-8860
Categories
  • Watch repair service
  • Battery store
  • Diamond dealer
  • Jeweler
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12AM–6PM
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