Great auto parts store with a super helpful staff! Came in to get a replacement battery and the couldn’t get the battery terminals off the battery. They showed me a neat little trick and had it off in less than a minute. Highly recommend!

I needed an emergency battery replacement. Ryan took great care of us an even installed the new battery for us. Super friendly and efficient. Thanks!

Had to get a new car battery! Gill recommended a greatProduct and installed my battery! Extremely professional and very knowledgeable.

I paced an online order at this location and It took much longer than I expected for my order to be ready for pickup. It took about three hours instead of the appropriately 30Minutes they said. I was hoping and expecting online ordering to be much faster than three hours.

The guys at advance charged my battery and then tested explained to me that my battery was still good and I was not in need of a new one thanks advance for saving me $150

Good guys over at this location. Very helpful

I came into this location about an hour ago and PJ one of the employees went above and beyond to help my mother with all of her needs. This is what customer service is about. People taking the time to help others. Great Job PJ. You are Awesome and I want everyone to know the level of service you provide.

Highly recommended! Helped my daughter out - diagnosed a bad battery, replaced it for her. Also checked her alternator and verified its OK.Treated my daughter very well - she mentioned several times how nice they were to her. Im 500 miles away and it feels great to have someone to trust. They went above and beyond.

Great service experience here. Needed a very specific part and they walked me right to it.

I went in to buy a couple bulbs, and when I went to pay I asked an older man with glasses if I could use a discount code I received in an email. I’ve read other reviews that referred to him as Egyptian, he could be, but regardless, he rudely said something like “That’s for online orders only, can’t you see that on the email?!” and walked away. A younger man with short, blonde hair overheard and stepped in to kindly apologize that they couldn’t use the code in-store, and coupon codes didn’t apply to the brand I was purchasing anyway. I thanked him for taking the time to explain this, before I wasted my time trying to buy the bulbs online for the discount. I bought the bulbs, but I’ll be returning them.

Fuse blown in my truck, looked up a diagram for the fuse box on my phone and ended up using the wrong diagram. I bought several fuses here and the staff let me borrow two different tools to find the problematic fuse. They were extremely helpful in giving advice and loaning useful tools to me. Highly recommend this location!

Mike is the most patient, nice and helpful Advanced Auto Parts manager around. Thanks!

I went to return a product, which was sold to me incorrectly. The manager, Emad, would not listen to my concerns. Additionally, he said that we did not have any education or speak english well, which was discriminating. Furthermore, he said nobody could help us in his store. Then, Tony, an associate, was able to help us return the product. My plan was to purchase another product, but because Emad was not respectful and was discriminating, I chose to not buy in the store. I will put in a customer claim for this.

Hi. Just now got new battery. Theyre really knowledgeable guys. They know what they doing. Replaced for me just for couple minutes. Professionals. Also included 25% Discount. I really appreciated.Thank you

Very helpful and pleasant staff.

One of a national chain of auto parts stores. Good selection of tools, parts, and replacements for consumables such as tires, windshield wipers, and batteries. Knowledgeable and helpful staff. Will help replace wipers and batteries with new ones bought there. Generally reasonable prices, though some items are lower quality, lower performance brands. At this location in a shopping center, ample parking.

Super helpful and pleasant.

In and out. Got what I needed. No problem.

They are not that helpful. I’m trying to buy a combination wrench and it said in their inventory and they just say to find and if I can’t find it they don’t have it.

They are very nice. Mostly well stocked. Mk ice location.

I went to have my battery tested and ended up buying another. Mo helped me change my battery though there was a good deal of rust and corrosion and went above and beyond to make sure everything was done properly. He is a BOSS.

These folks are friendly and kind and extremely helpful! They honor guarantees on their products without any argument.

As soon as I walked in Scott asked me and another customer if we needed help with windshield wipers since it was raining. He helped me select the correct wipers and even put them on for me. Not bad at all... and the wipers are great too.

I came you know to see if someone could help me with my car I ask the cashier ( his name was mike ) that was in shift to see if he could test the car with the little machine to check the problems of the car but he said he was gonna send somebody but he didn’t the another person came I’m not racist but he was white so the cashier immediately send the person to check his car when I was first the I ask him why he didn’t check mines first? he just turned his head and didn’t pay attention to me I think it was because I was Latino to be honest hope this doesn’t happen to anyone again we all need the same attention.

Prices could be lower more emplyees in store floors dirty

By far one of my favorite advances to come to. Mike the manger is very helpful.

On good terms with most of the staff, frequent customer there.

Having been to three auto parts stores in as many days, this team was amazing. They were very busy, but still managed to provide prompt service, replacing my battery within 30 mins (no appt and they did another battery and helped with wipers and checked out around 15 customers in the same time). Always good to see a team working well together.

Very helpful and knowledgeable people and my special thanks to David.

I was a regular customer there but i decided with all my family members to never come back to that store again never and the reason is that there is a very rude egyptian working there he is old, he doesnt know how to speak with customers, his customer service is zero i honestly dont know how they hire him, employees there are expected to be professional . I want to complain to the manager there, me with my family members we are 8 individuals we use to go to that advance auto part because its 3 minutes from home, we will only come back to that store if that man is not more there .

Outstanding Service! Had a problem with my battery and took it here. They gave me a free diagnostic and helped me get a new battery as well as getting me back to my car. The folks here are great! Highly recommend!

I love this conveniently located store on maple ave. Literally in the middle ov everything at the end of the Giant food plaza. They offer a military discount for our military men and women so take advantage of it. I love using the buy it online and pick up in store. I search for the on line codes and save a bundle. 25% off on a new battery saved me $50 and they had it ready when i arrived. Awesome deal for a few minutes of work. They will put your newly pu4chased battery or wiper blades on. If you are like me, get the oil change special for about $25 for full synthetic and a filter and then change it your self. You will save $40 or so from the dealership or jiffy lube etc. The best part is that they will recycle the used oil. Put the used oil in the new oil container and bring it to the store and they will show you where to pour it in the tank!

You can find all kinds of Auto Parts at reasonable prices at this national chain store.

Plenty of stock

Helped install new wiper blades. When the new blades left a big streak in my view, Emad immediately swapped them for a different kind of wiper blade and installed them for me. Great customer service.

Always helpful. Been twice once for windshield wipers and a battery. They techs installed and were very courteous. Definitely recommend.

Very helpful

The dedicated staff here provide succinct, prompt service. I went in that morning for a battery and was helped almost immediately. But as they were busy and understaffed that day - that, and my car battery is in an awkward and labor-intensive spot next to the wheel well - they werent able to install it at that moment. Completely understandable. Evan, an employee, offered to help me out if I were to come back later that evening when he got off his shift. I returned; he spent over an hour with my car in the cold and the dark, maneuvering an overly complicated engine compartment (Thanks, Chrysler!) while pinpointing some issues with my starter. All of this at no additional cost to me. I got personal, cheerful, and informative assistance at this Advance Auto Parts and intend to return with whatever automotive needs they can meet.

Staff is so helpful and friendly. I highly recommend.

Great staff. When what I needed was not in stock, they ordered it for me. When wiper was in, they installed it for me.

I’ve been in there a few times. Very helpful staff. Friendly, provides feedback, and helped me determine my check engine code.

Always helpful and have what we need.

Great service from the entire staff and extra thanks to Shane.

Very friendly service. They also have a mechanic on staff who can help advise.

Very helpful and friendly. Great representatives! Thx.

Easy online purchases. Thom very helpful and presents a delightful demeanor.

Had the tail light bulb I needed. They need more clerks to facilitate check out.

Ive used this store for many years. Recently, I was stranded with a blown heater hose. I wasnt able to make it to the store and the employees went out of their way to deliver me the parts to let me get back on the road for a planned trip. Thanks again!

Shopped here for years, staff is always helpful

Parking lot is a pain to get into. Staff is unknowledgeable. Only go here if you are sure what you need

This store was fantastic and so were the people

Great Selection of Car Products and Friendly Staff

Mike the manager was very helpful and professional

Very helpful sales staff and good discounts.

Have everything you need for car or truck.

I bought two front calipers here 2 years ago. Both calipers started having serious brake grab. The car started to shake at 50 mph. First, I thought my tires need to be balanced. Then I thought the two front tires were out of round. Balancing and replacing the tires did not help. It turned out that the calipers were so badly stuck that I could not even turn the rotor with both hands. I think the profit margin must be higher on these no-name brands, but in a long run Advance Auto will hurt themselves by not filtering out some of these cheap quality parts. I replaced them with more well known brands online that cost less then the two from Advance Auto.

Good service and very helpful. It was a good experience the last time I went.

Very nice people, very quick service, & very short lines!

My go to place for parts if I need them immediately.

Rolled in right before closing having dropped bolts to my air intake and couldnt reach them. Guys helped me out and lent me everything I needed to fix my car.

Emad was great

Free battery test and installation. Order online and have products ready when you arrive.

Found what I was looking for easily.

Came here to pick up a part after being told by the McLean location and that Vienna had it in stock Got to Vienna was told they had it but the guys friend was going to buy it later and they would not sell it this is the fo got to Vienna was told they had it but the guys friend was going to buy it later and they would not sell it this is the fourth store I’ve been sent to all to get a replacement part because the first one they sold me was bad

Got the right parts and 25% off with coupon saved me 25 $

What a poor excuse for a store, its dirty, and they have the most unhelpful staff one could imagine. Instead of the product, that have 20 tickets on the rack that say IN STOCK which you need to take to the register, only to find out there are none in stock. I asked how they can have 20 IN STOCK tickets and no products, and was told that the IN STOCK tickets have nothing to do with the inventory. Huh?

Bad costumer service

Very kind staff.

Normal price !

Very helpful

Great

Not friendly

I like it.

Pro place

Okay place to do business at

Very good 👍