My wife recently called and made an appointment to get the breaks on her van changed. The whole process was terrible. When she dropped the van off they had her wrong phone number. She corrected the number and let the lady at the front desk know that she was taking her two kids home. She waited all day with no phone call from Best One. She ended up having to call them to ask what was going on with the van. It turns out they only call me instead of her. They called me one time. I was at work and unable to see my phone. They had our van for 8 hours and made one attempt to call. When she called they did not apologize for not trying to get ahold of her. They claimed everything was fine with the breaks even though the breaks have been squealing for awhile now. They claimed it was because they were hot. Even though she explained it happens EVERY time you touch the breaks. The man had no other explanation on why the breaks would make a noise. The man working on the van seemed to have no idea what else could be wrong with them and spoke to my wife like she couldnt possibly make a decision on the van. He kept mentioning what would your husband like to do. She had to mention repeatedly to please change them. Finally he agreed. They kept the van over night even though this should have been a quick brake change. The next morning my wife had to make another call to see if they van was done. It was. As we went to get the van again Best One called my phone to let me know the van was done. Again refusing to speak to my wife. My wife then asked the front desk why no one would speak to her about the van that she dropped off and would only talk to me.

Paula and the crew takes great care of me. Thank you

Great place to get your vehicle serviced! My husband and I always get oil changes and tire rotation. We also have got the occasional nail in the tire, and always got a quick repair the same day. We trust Best One to always do a great job!I highly recommend Best One, they are honest and trustworthy.LisaG

Always a fantastic experience at Best One Tire! Paula and her crew are top notch! Elizabeth was on her first day and was doing great she kept me informed and made sure my information was up to date! Will always take my vehicles to Best One when I can.

The only place I will ever take my vehicles for service. Absolutely wonderful customer service

I was very impressed with every aspect of this experience with Best One. Its no fun to get a flat tire, especially for a woman who has a bad shoulder and cant physically change it. Best One didnt hesitate to add me to their schedule and provide me with 4 brand new high quality tires for a decent price. The staff I dealt with on the phone and in person were fantastic. Could not have had a better experience ....THANKS BEST ONE!!!!!

Best one was super helpful and knowledgeable of what tires I needed. Paula is always amazing and so friendly. My new tires were put on with an alignment within an hour and half which is fast in my opinion! Super happy with my experience at best one.

They got me in quickly and did an excellent job. Got me back on the road in just a short time!

This was the first time that I had ever been here and it exceeded my expectations! It was such a quick and great experience. I ended up having to get a new tire and it was still a very quick process. I would recommend anyone in the Vincennes area to Best One! This is the absolute best customer service that I have ever experienced!

Do yourself a favor and just buy here.The absolute best service.No service is performed without your approval.The lady who runs this place is amazing.Do not get ripped off at Raben.After an alignment my car drove like new.Buy 3 get one free on my tires.2 hours and I didnt even have an appointment.A 1 customer service.Cleanest shop ever.Thanks guys.

The front desk lady was very nice and professional I felt welcome in the establishment the front desk lady also called me by my name which made me feel like I really mattered to the company. They got me in and out in no time at all with my flat tire issue. I will be back to this company again for my future tire needs and I highly recommend them to others.

Paula drives the excellence of their customer experience. She brings it all together. When she has someone trained to support customers as well as she does, they’ll be as strong a team as she is as an individual player.

The staff was incredibly friendly and helpful. There was 3 people ahead of me and I was told it would probably be 45 minutes, it was only 20! I had to get a new tire, alignment, and get my tires balanced. Took less than an hour! Highly recommend Best One for any vehicle need.

Wonderful quick service with fair prices. The staff are friendly and informative as well. You can trust them to get you the best value for your dollar.

I was amazed at the excellent customer service. They got 4 tires on my boyfriends jeep, did tons of maintenance and put a tire on my truck for me. Gave me rides, the whole shebang! Thank you Paula, you are so sweet and friendly! Everyone there was great

We have always trusted Best One with our vehicles. Yesterday was no exception. My husband is injured from an accident just after Christmas and noticed my vehicle was leaking oil but couldn’t get down to look at. I’ve also been having a tire sensor issue for the last several weeks. It’s currently our only vehicle and needed for getting my husband to therapies and appts comfortably. Rick took me out under vehicle to show me the seriousness of the issue, and even face timed with my husband so he could see. He suggested where I could get an estimate and the range of options we might have. He was very helpful and told me his schedule in case we had any other questions. It was also his birthday so I wished him a happy birthday and thanked him for going above and beyond. This is why we stick with Best One!

Called in the morning, over my lunch break they were able to patch my flat tire and put it back on. Wasn’t even late for work. They even showed me the nail that they pulled out, which was a fun courtesy.

The staff at Vincennes Best One are always great and friendly. They are quick to get you in and out. They are thorough when explaining things and always have helpful information.

Was happy that Best One worked us in the same day I called. Not happy with the fact that lug nuts were put on so tightly that the lug wrench in the vehicle was not long enough to break any of the 20 lug nuts on the vehicle loose. Had to use an impact wrench to get them free. Would be a huge problem if I had a flat tire, needed to use the spare.

Great service and prices, front desk employees friendly and attentive, thanks for making my visit a no worries experience.

Prompt,friendly, courteous service. Answered any questions I had. Cant ask for more than that...Great overall experience..will continue to use them in the future, and recommend them to everyone 👍.

Spin the wheel is a joke. They could have kept the $2.00

I went in without an appointment. They were able to get me in and out fast. Paula at the front counter is great

BestOne changed the oil in my car, replaced the windshield wipers, and rotated my tires all for an AMAZING price. They even gave me a punch card a coupon for next time. The lady at the front desk was extremely friendly, and their efficiency is unmatched. My car was done in less than 45 minutes. The location is wonderful too! I was able to walk down Main Street and look in some of the local shops end bakeries while they worked. 10/10 recommend!

Best One Vincennes is the best one in town for service and products. They are quick, accommodating and so friendly and helpful. I highly recommend this business.

Very friendly staff and they do good work in a timely manner. Will definitely go there for any tire service I need.

Paula and her team are the best! Great oil change price today thx

Well it was time for some new tires for my truck and I have always had superior customer care at BestOne Tire in Vincennes,In. Paula and her great staff where excellent in taking care of what I wanted and where very kind and friendly all the way through the process. I have purchased a few sets of tires with Best One Tire and have always had great customer care. I actually shop here because Paula and her staff are so great and knowledgeable. I highly recommend Best One Tire for all your automotive needs .

Both the Vin and Princeton Best One are so helpful. Helped me when I hit curb yikes with service in Pton. Came out n put on spare. Vin had tire in stock was $5 cheaper. Got me right in 👍 great job. Thanks

The people were friendly and very helpful. Fast and efficient .

Was visiting family from out of state and had picked up a shard of metal on the way down that caused my tired to go flat after sitting overnight, called and asked if they could plug it and they had it done within an hour of me bringing the car down. Such wonderful people!

Excellent service as always ! Brought in a loose tire to be repaired and new tpms sensor put in. Paula and her team quickly made the repairs and even pulled my vehicle in to reinstall the tire free of charge. Tire was repaired and reinstalled by the time Paula had worked up an estimate on new tires for both my trucks ! Thanks Best One !!!

I needed an alignment ASAP and Best One was the only place out of 5 places that I called that could give me one that same day. I took it in at 3pm and had it back by 4pm I was very pleased with how fast it was finished. The staff were friendly and helpful and the shop/lobby was probably the cleanest Ive seen. Thank you Best One youre doing a great job!

Not satisfy with them. When my husband went in the store for some services. The two gentlemen was laying on the floor when my husband ask for help but never move. They only move when we left the store.Idk whats with them. If we were white they wont ignore our services. Smh.

Very friendly & welcoming staff! Quick service & honest pricing! Getting my tire repaired was such a breeze!

Very friendly staff and affordable prices. They go over and be on for their customers. Thank you Best One for your great service and dedication to your customers!

Dont think about it just go to best one tire, theyre absolutely kind and will go out of their way to help you.Thier prices are unrealistically reasonable and fair.I have never felt at home as I did at best one tire. Again Kind, Reasonable andHelpful in every way.Theres no daught that Best One Tire will be taking care of all my vehicles future needs.Kind, Reasonable and Helpful in every way.Go to Best One Tire.

No complaints. In and out in less than an hour.Well done.

Always have had great service here. Everyone is friendly and helpful. Had a flat tire and they got me right in and fixed the tire quickly.

Ive used Best One three times now and its time for a review.The first time I needed new tires. I popped on my spare and made my way over to Best One.They changed the tires for a competitive price and tossed the spare in the bed of my truck. Not a big deal Im fully capable of putting the spare where it belongs when I get home.The second time I used best one my valve stems were all rotted. One snapped off while I was trying to put air in the tires and two more cracked. I put the spare on and got over to Best one quickly. Low Air lights on of course. I Explicitly asked that all four valve stems be replaced. The truck came out of the garage with only one valve stem replaced (but hey, the spare was back under the bed where it belongs). I asked about the other three and was told they were good. Mind you the low air lights are still on. I had to walk with the guys out to the truck and show them the cracked stems. The cracks appeared at the slightest touch and were clearly going to snap if one attempted to add air. The finished the job. Never mind the fact they didnt do what I had asked, they didnt even bother to check the others.The third time, and I should have learned my lesson by now, I came in to get the oil changed quickly. I also had low air in one tire and a tail light out. Im in this truck a lot as you might have guessed. I asked for oil and to swap the light out. I went across the street to Old Chicago to grab a drink and watch some highlights while I waited. I saw the truck back out of the garage. Tail light still out. As I walked into the the shop what I could only assume was the manager said oh, let me check about that tail light for you. I replied its still out, I saw it back out from across the street. He opened the door to the garage and asked his guys if they replaced the tail light on the truck they had just serviced. Two immediate Yups and yeah theyre all good came back. He had to explain to them that I saw the truck back out. To their credit they did the light for free.In my experience the guys at Best One will only do the bare bones minimum that you ask for, and often not even that. I would advise you exhaust all other competition before taking your business here.

Nice and quick. Head a deal on oil change too. So that was cool.

The professionals at Best One Tire & Service? They exceeded our expectations with fair, fast, and fantastic service! I would recommend them to anyone who respects honest & friendly folks. Do not delay if you need help with your vehicle. #ThankYouBestOne

Very professional and fast service even on changing lawnmower tire.

I was traveling from out of town and had developed a shaking in the front end. These guys took care of my tire problem for a reasonable price and got me on my way pretty quick. They were super friendly and very helpful!

Most excellent fast service best price in town would highly suggest stoping in for a good deal

Awesome customer service and quick at what they do.

They made a customer very much appreciate coming to their business for tires .. great service

I needed some tires mounted on my truck because they were in awful shape and Best One took me straight in and put them on. I was very pleased with how fast and courteous the people were! I would go there again before I go back to Walmart.

I have been getting tires and oil changes here for years. They are sometimes slow, but they are always professional and friendly. My only complaint is the mechanics don’t clean their hands before getting in the car. I often have grease residue on my headliner (from them placing the sticker) or steering wheel.

Paula is the best manager of any best one I have ever Visited she really knows what CustomerService is all about I would give her five stars anytime I’ve visited best one

They treated me very well and done a great job for the work I needed done I will be going back in the future

Always have a great experience here. Very quick and reasonable prices.

Staff was very friendly and helpful. I will be returning for more services in the future.

GREAT customer service at a fair price equals the best value. Highly recommended.

The folks there were VERY FRIENDLY AND HELPFUL! I will be going back for a set of tires next month, for sure!

Always receive the best customer service here!

Very professional and the outcome of everything I have done here is amazing!

Friendly staff, got my vehicle in right away, called me to let me know my car was done. I recommend Best One Tire and will use them again! Thank you!

Purchased tires. Took it in at 8 and had it back by 11. Drives great

The did a great job and service is fast and the people is nice the one that took my order

Great service and friendly staff. Affordable and trustworthy!

Went in for a front end alignment. I had fast and friendly service. I would recommend this place to anyone

Ppl are very nice and the work was done. Correctly in great manor

The people there are very curious and helpful. I always receive excellent service there.

They have really good service they know what they are doing the prices is very reasonable

Friendly service love me some Paula and Todd! Great job, and time efficient. Wont go anywhere else.

Always a good experience with quality - knowledgeable staff. Had to wait a bit longer than normal but understandable with them being short handed right now.

Customer service was the best I’ve ever had.

Friendly and dependable. Moved to another state but, always come back when our vehicles develop any problems. We love Paula

Your service was excellent. I appreciated your mechanics honesty too regarding my bent wheel, rather than just balancing my tire which would not have made a difference. Thank you!

Amazing service and great prices!!! I am a first time customer and will never go anywhere else now!

Very fast and courteous service. Thanks

Always friendly faces and great customer service. They are fast and efficient and always wonderful to work with! I recommend to anyone for new tires or tire repairs. Thanks Best One Vincennes!

Paula was amazing got my car in quickly and cheaply!! She made me happy to spend 270 dollars!

Great products, service, and advice. They are open during all of this Covid junk going on, which was hard to find dealing with a tire emergency. They go above and beyond in comparison to the other places Ive been. They were even able to replace my tire pressure sensors that were broken by the last place I went for service. And their technicians are respectful of the vehicles when they drive them to and from the bay area. Thank you Best One for all that you do!!!

Had a tire blown after hitting a pothole! Pulled into Best One and the friendliest service guys came and fixed me up in minutes! Counter personnel just as friendly and courteous! Best experience in a bad situation. Thanks Best One!

Best one Tire has always been my choice for Tire needs, They can get your tires in a day if not in stockQuick service, Tire disposal, they do it all

I dropped my car off early morning with no appointment. I had a dangerously low tire on my car. Best one tire took care of my problem very quickly. I left my car there and Paula drove me to work. Short time later they called and said the car was done and offered to pick me up. I told them that wasn’t necessary; I arranged for my wife to pick me up and get my car. Everyone who worked with me was top notch and this company deserves a five star rating.

I called in and within minutes I was able to get an appointment, and within an hour a new tire was put on. Thank you!

Not only did Paula and her crew get me in same day, got my vehicle done that day as well! That’s good Customer Service!!

Purchased a set of tires fron Best One on May 12, 2020. Paula and staff were amazing! They took the time to explain my purchase in detail along with the road hazzard hazard warranty i purchased! They have buy 3 get one free on certain tire brands! I got that great deal in Firestone branded tires, thanks Paula!

The best customer service. Quickly serviced my vehicle. I will never go anywhere else! Thank you

Always amazing service. Super friendly. Easy to work you in without an appointment.

The staff was very friendly and the service tech had me in and out quickly.

Experienced staff. Decent prices. I would recommend them for all your tire needs.

GREAT Friendly People and Service

Knowledgeable, friendly staff. I purchased a new set of tires. Staff made appropriate suggestions and saved me money.

They told me my upper and lower ball joints needed to be replaced when they were perfectly fine, and my Axels needed to be replaced because I had a crack in the boots the guy told me I might get 500 miles before my front tire will fold in because of the ball joints. I pulled a 12000 pound fifth wheel from Indiana to Texas with no problem got home and had my mechanic look at it he said there is nothing wrong with the ball joints and my shocks need to replaced. Replaced them and fixed the problem they tried to get over on me for over a thousand dollars because I had out of state plates be very careful and get a second opinion from another company if your going to do business with this company.

They were willing to put a set of tires on late in the day.Thank you very much

I was treated very well. I explained my problem and they took care of it. Very understanding and prompt.

First big snow of the season and of course no one had my size tire in the town I live in. Went to work 50 miles away driving on bad tires and immediately made a call to Best One Tire in Vincennes. Todd was very helpful and they even had my special size tires in stock. Dropped my car off and they gave me a ride back to work!. Tires were done well before my lunch break!! Customer service is awesome! Price is Awesome!! Thank you!

Good and helpful

The manager knew who I was when I walked into the door! She made sure I was taken care of! She was super friendly and outgoing she insured me what time I’d be out and she was spot on! The staff there all worked well together! I’d definitely go back! Thanks for your service!

Staff was honest, and I greatly appreciate that. The wait for a new tire was minimal, could have been lucky timing. Overall, great service.

Excellent service with good people.

Very satisfied with the professionalism and kindness of them all!! They explain the repair and cost prior to starting the job, that way there’s no surprise on the bill.

Great service. The two workers I had experience with at the front desk were VERY professional and kind. Quick easy process. I had a tire repaired there the other day, I’d definitely recommend them to others. They are the best in Vincennes.

Good service no problem

Loce Best One Tire. Always get the best and most friendly service..

I went in to have a slow leak checked, expecting to hear, youre going to need a new tire. After checking my tire, I was told that it was just a piece of a screw in it & it would be easily patched. What a relief!