I recently traveled to Vincennes from out of town and found that a tire on my car had developed a leak. It was after 4:30 pm on a Friday and I wondered if I could find anyone to repair or replace it at that hour. I called Raben and they got me in and repaired the tire within 30 minutes. They were very courteous and professional. I should also note that they charged a very reasonable amount for the tire repair. They could have easily said a new tire was required and made more money, but a quick inexpensive repair was done and the repair has held up perfectly. A big thank you to Raben. They saved my weekend.
Informative and helpful on the phone before I committed to using their service. Excellent service once I arrived. I appreciate how quick and easy it was to get my car repaired.Sarah
Great service Great prices. They were able to accommodate both of my company trucks same day, and serviced them quickly and thoroughly . Demeanor of the office personnel was welcoming and informative- all around just a great place to take your vehicles to get serviced
Always receive great service at Raben. I drop the car off. Raben staff take me to work and my car is serviced without me having to take a day off to deal with it. Raben calls and let’s me know the cost before proceeding with anything and I appreciate being informed.
Staying the night in Vincennes during a recent trip and discovered a nail in one of our tires. Went to Raben the next morning and they fixed the tire in less than 30 minutes and at a very reasonable price. The people there are Outstanding! Everyone from the front desk to the technician were professional, helpful, and friendly.
Raben was told 4 times to rotate tires, make a tire repair and give it a full service. When I got it back the only thing that was done was the tire repair. The only good thing was was they brought my truck back to me at work.
Extremely well pleased with getting the job done the same day. Did not try to sell me something I did not need. Safe place for the elderly to do business.
Had a tire pressure issue while traveling. Service was quick and techs knowledgeable. The $91 charge for replacing a pressure sensor (including $20 for valve stem installation and $7+ for shop supplies) was 50% higher than shops in my area (called them after trip was completed). Guess they take advantage of people traveling out of state and no cell signal.
I was on a drive eastbound from Okla back to my home in Virginia. I had stayed the night across the street at the Marriott. In the morning I expected to jump in my car and continue my drive. As I walked up to my car, I saw driver left tire nearly flat - that was the bad news. The good news is that I also saw Raven tire across the street. Limped the car over and walked in. The woman at the front was very friendly and welcoming. Next, a young man from the garage workspace came out to examine each of my four wheels. He pumped the flat one back up and put up on the lift. Long story short, he was extremely polite, informative and helpful. He offered a repair, but suggested a replacement. I chose the replacement and he made it happen very quickly.All in all, I highly recommend anyone going to Raden tire. Not sure if / when I’ll be back through Vincennes, Indiana, big people are fortunate to have this business available. Please pass along my thanks to the young man who fixed my problem. He is to be highly commended. Thanks and best regards - Paul Miller.
Raben Tire did an excellent job recommending the best tires for my truck and then putting the tires on my truck. I also got my oil changed at the same time. Very pleased with the service I received.
Ive been to Raben tire three times and found them to be courteous, honest, and professional. Twice for tire issues (tires purchased in Virginia) - once because a repair place in another city said my tires were defective. Raben could easily have tried to sell me two new tires but checked them out and assured me the tires were fine. The third time was for an oil & filter change and tire rotational which accomplishec without trying to sell any upgrades or other unnecessary services. Ive been impressed with their service and recommend them highly.
Very cordial and informative. They are great to deal with and to know all is resolved. Thank You so much
Every employee at the store was courteous, helpful, and knowledgeable. The technician was fast and did an excellent job at an affordable price too! I wont go anywhere else from now on.
People up front know my name.Always remembers my first name. Very friendly and clean environment. Fast service and very reasonable pricing. Brian and his crew are effective.
Love the people, staff is very helpful, management I want to personally thank Brian, for coming to my rescue when I had skidded of the road and had got stuck in the snow; Brian was on his way to work when he saw me in the ditch he was selfless he helped me out of the ditch, I am forever grateful to him. Dilbert, Debbie and others are always there when I need help. Competitive prices, very professional technicians, I will always recommend Raben tires to anyone, the people here will put your mind at ease. Next time you go there tell them Sohail recommended you to them.😎🇺🇸
Excellent service. I had a slow leak and they replaced it at a reasonable price! Highly recommend them.
I dropped my car off for a tire repair and no more than I got back to work they called and said my repair was finished. Very quick, reliable and friendly service.
The employees all are enjoyable to be around. Really made things easier.
Very honest folks...never change a part that doesnt need to be change
Called in needing a tire patched. They told me to bring it right in. Got it in as soon as I got there and only took a few minutes. Very kind and professional and super quick. Thanks Raben Team - you guys are awesome!
10/10 recommend. They picked my car up for work, put new tires on, then brought it back to my work place. Best customer service!
They couldn’t have been more accommodating and I trust that the job was done correctly
Delbert tried very hard to get the tire I needed for my car. He told me he could get me in and out in a short time and good price on my tire. He came through on everything. Thank you so muchVickie Stephens
Well satisfied. Courteous and friendly staff
Friendly staff detailed and workable a appreciate the efforts they put into my car and letting me know about the issues thanks guys ;)
Great job. Got me in at my appt time and out quickly. 👍🏼
I had to have a tire serviced due to a nail. Courteous service. And the price wasn’t bad either.
Very friendly staff and gets job done fast !!Del is the only person i trust to go to with my vehicle!
Raben tire is one of the best tire places in town. They are friendly and pretty quick at getting your vehicles taken care of. They have always treated me very well.
The staff is always courteous and professional.Debbie is always upbeat and friendly.
Took about 45 minutes for a oil change and tire rotation, however me and my baby (10 months old) had to sit outside because “children aren’t allowed to sit in the waiting room because truck drivers come through” They did refill my windshield wiper fluid, I got quoted on another repair. And the oil change only costed about $54. I would return again because of the price, but definitely don’t bring your kids!
Very happy with service and price! Staff all very courteous. Great experience!
This morning I sent my daughter off to college and as fortune would have it she got about 15 miles from home and today of all days she has a blowout. Well she called Dad and I hurried up and got the tire off, it was about 8 Oclock in the morning and I pulled in and was welcomed and they took care of us fast. Thank you very much.
The entire team here did an excellent job with putting new tires on my classic car . They went over and above, very pleased
Great staff quick service. They go out of the way for their costumers.
Excellent service and quick. A little over1 hour to mount and balance 4 tires.
Any time I go to RaBen I always get the feeling that they care. Very professional staff and always helpful.
They told me they would check out why my car is overheating and leaking antifreeze. They said it was simply a clamp not tightened. Payed 70 dollars. Three days later I’m still leaking antifreeze and my car is still overheating!! Almost to the red. Clearly trying to do as less work as possible.
This is a great place to get your oil change and tires rotated. Great people to work with and very friendly.
Friendly staff, fast service.
They got my car look at in a good time, and I feel save in my car after I leave, and you have a great team, I would recommend Raven tire to other people 🙂
Took my Jeep in to Raben for the first time. Had new tires mounted and balanced, oil changed, and an alignment done. They topped off my fluids and lubricated my brake pads as well. I would give 5 stars for service, customer experience, and pricing, except one of my wheels has a small chip taken out of it from what Im assuming was caused during the process of putting new tires on the wheels. Not too happy about that.
My boyfriend took his car here for an antifreeze leak & they said it just needed a screw tightened & fixed it for $70. Couple days later the car is still overheating and leaking when they told us they fixed the problem & won’t give us a refund or fix it for us! Now we still have a broken car AND out of $70. Do not recommend!
Had a very good experience. Got waited on in a very timely fashion. Great place and people very friendly!
Fast and friendly service from a very professional group of people. Cannot recommend it enough!
I showed up to get a tire patched and after waiting an hour they still never put my truck in so I left and went somewhere els that patched it in 20 minutes
Needed four resonaby priced tires. Had no appointment. Tires were in stock. Car rides better now..
Unhappy with todays experience. I was booked quickly for the services I needed. I am aware that COVID guidelines for this business limit the waiting area to 2 people at a time. When I arrived there was no one in the customer lounge, so I had my daughter take a seat. I was informed whle waiting at the door to check in by an employee that children are not allowed inside although it is not posted anywhere. A man had returned to the waiting area during this time. His mask was not on. We left and do not intend to rebook for services.
They did a excellent job fixing my car, was fairly priced and went above and beyond by delivering my vehicle to me when I had no transportation
Raben took care of my truck quickly and expertly,my only concern is that Raben wouldnt give me a ride home. I couldnt stay there,but they wouldnt give me a ride in their vehicles because of the covid virus. One of their employees gave me a ride in his private vehicle,and I want to thank him again.
As always, I received prompt, professional, friendly service!! This was my fourth service visit there and it’s always a positive experience!
They were very nice and quickly got my vehicle in and back out to me. I will definitely go there again.
Waited an hour and a half to get a tire patched and it’s flat less than 24 hours later!
Great place to go for tires. Very friendly staff and the mechanics do good work. Got 2 tires done in no time
I recieved prompt and very good service for my visit at Raben tire service. I would recomend Raben to my friends for the friendly service they give you.
Super helpful. And was honest!
I had to schedule my car in for a tire rotation and oil change. I was able to get scheduled very quickly for the specific time I wanted. Service was performed quickly. Everybody was very polite. I would recommend Raben Tire to any of my friends.
Had an alignment on my 2010 Jeep Sahara Limited yesterday. Done in a very reasonably amount of time. The Staff were very courteous and friendly. I have been buying my tires at Raven tire for years and will keep on buying them there and using their services
Excellent service and polite salesman!!!
Great to work with, very helpful indeed. Through comparison their prices are very competitive, they communicated well and I was pleased.
The guys (And Lindsey) at Raben Tire were fast, courteous, and exceptionally professional. They got my truck in fast without an appointment and weren’t pushy about unnecessary repairs. They presented any issues they found and allowed me to make informed decisions. I will continue to use this facility in the future.
Checked out my brakes and did some cleaning. Works good now and there was no charge for anything. Thank You for a great experience.
Friendly and fast service.
Did a good job with the tire but didn’t tell me what was wrong with the old one and I had to sign a paper saying they destroyed the old one but how do I know that! Also charged me 27.00 just to do a balance and most places do that for free..
Great friendly service and was able to get my vehicle in fast
Took service truck in a few months ago, asked for breaks all around. Only got front breaks. Came in yesterday and had the rear changed. No big deal. Told them when I called for appointment that bushing was out and needed changed. They said they’d check it out. When guys picked up truck they said they couldn’t see or hear anything wrong. My employees brought truck back to farm and I crawled under truck and you can clearly see metal on metal with the bushing completely gone. So now truck will need appointment somewhere else to correct issue.
They are a nice friendly place to go for auto service. They greet you right away and take care of your needs The Staff are genually experienced in the auto art of Tires. The Lady at the front counter knows Alot about her Shop. They are so nice as well. They have a Clean shop and pop you have while you wait. It is a highly recommended by me. They are so helpful in all they do l appreciate their being in business and would let people know to go there for any kind of Tire Service. They make you feel at home when you have something done also. You leave knowing its dine right also Thank You so much for taking care of my needs.
Definitely my favorite place Ive been to have my oil changed! Very quick and nice people! The waiting area was very clean (unlike some Ive seen) I would highly recommend. I, myself, will definitely be going back to them!
I like going to Raben because they do the best work of anyone I know of. If they do not have the knowledge to fix something, they are not too prideful to let me know. I rest knowing things will be done accordingly.
The professionalism and customer service is outstanding every time I take my car in for tire service. They go out of their way to ensure their techs leave my car spotless on the inside and the quality workmanship of their service technicians are to be commended!!! Thank you Raben Vincennes for the confidence I feel when I leave that my tires, and any other service performed, was done as if it were your own car!!! Happy lifetime customer!!! Shannon Pate
The only place in the area with a lipless mounting machine. Go here if you have custom rims. They also do patch and plug work like you wouldnt believe. They plugged a hole from a lag bolt in one of my 22 inch medium profile tires. Saved me serious $. Competitive prices on new rubber and rims as well. Best tire shop in Vincennes.
Raben Tire was extremely helpful on getting my truck serviced. I left very pleased as a customer. The guys there understood that I could not get there until after i was done with work. Time i made it there they were very curtious on understanding and still worked my truck in. I will continue taking my truck there to be serviced and for future tires. Thank you Raben Tire
Professional, helpful best tires store in Vincennes.
They were very nice. They changed my tires in a timely manner. I recommend Raben!
I cant say enough about how great Raben Tire is. They go out of their way to make sure you feel helped and taken care of. When I dropped my car off, I thought I was going to have to walk to work, but they offered to drive me! No auto shop has ever offered to give me a ride anywhere. I am so thankful for them getting me to work on time! Although they do try to add on some services, they dont pressure it like other auto shops. They are extremely respectful and friendly. Last time they helped me, I was down here visiting my now wife before I moved down and got married. I had a flat tire and had to get back up to Wisconsin for work. I called all over the place and nowhere had my size in stock, but when I went to Raben, they helped me more than I could ever ask for. They went above and beyond to help me find new tires for my car. Im happy to say that they will be my primary tire/auto service provider!
Always quick and helpful. Appreciate the employees that work hard here.
They worked me in since I didnt have an appointment. Didnt take too much time to be serviced and I was back on the road.
Ive lived in Vincennes practically my whole life & been to every tire shop around Knox County. Had bad experiences with all the others. Started going to Raben for several years now which of went sooner. But heard mixed reviews of their pricing, they were wrong cuz I have bought couple sets of tires, had recently both my vehicles tires fixed there & had nothing but great service, always quick, give free rides back to work or home & lowest prices in town!!! Recently had 3 tires fixed for around $65. Trust me you arent gonna find better than that. Most places will say they arent repairable & they need replaced. Not Raben so thank you for saving me money, time, & stress. Awesome all around - its appreciated
Very happy with their service and friendliness.
The guy that helped me was awesome. I had a flat tire and I knew I couldnt make it to where I was going, so I was just going to wait for my husband. But this guy took time out of what he was doing to change my tire. I offered to pay him at least a tip and he wouldnt accept it
This was the first time I had been to Raben Tire in Vincennes. I was there for an oil change. Everyone was wonderful! They were prompt in their service and provided a shuttle to work which was fantastic!! I would highly recommend the service and staff at this Raben Tire!
Great staff great service and I will most definitely use them again for other services.
I have been a customer at Raben’s for more than two decades and they have always been great to deal with; this includes our cars and our children’s cars. I highly recommend them!
They were extremely friendly and courteous. Service was fast and I always have a great experience anytime they perform services for me and my family.
Stopped in Raben to price some new tires for my truck. Debbie at service got right on it providing me several options and explained the benefits of each. She was very professional, knowledgeable and friendly. Highly recommend!
Went in with newly bought used vehicle showing low tire warnings. Discovered 2 bad tire pressure sensors that needed replaced. Work was done quickly at a reasonable price. Customer service was wonderful.
Their honesty is second to none! I originally came to Raben Tire & Auto for a second opinion on a potential $1000+ service. After careful review of the issue, their assessment confirmed my suspicions that no work was needed. The service I did need, they completed in a very timely manner and still managed to save me money. I am completely satisfied with their work and dumbfounded by their honesty! I live out of town by 3 hours and was very fortunate to have had such incredible service and hospitality! I highly recommend and trust Raben Tire & Auto for any and all future services!
Low air pressure warning light came on. Pulled into their shop. Was waited on quickly, since they were busy they gave a free ride home. They called me in about an hour that the tire was repaired and offered me a ride back.
I had a great experience with Debbie at Rabens.. she called me with questions and let me see the wheels before putting them on.. Debbie is very good at her job!!Thanks for the great service!!Frankie Spore
Everyone was friendly
I travel for work and Vicennes is an hour from home for me. One of my tires blew out about 12 miles from work. It was after hours so I had to wait until morning to find another tire. I called Raben and they picked up my car since I couldnt leave. It was returned to me with a brand new tire. Delbert and the others were very nice, professional, and caring. I returned the next week to replace the other three tires. Again, my car was picked up from my work and returned to me. A very convenient and customer pleasing way to do business. Thank you Raben!
Was on my way to an important (unavoidable) meeting when my low pressure warning alert went off. Turned the car around and went straight to Raben. They found a nail in my tire and got me back on the road inside of an hour. Cost was less than anticipated. I will head back in about six weeks to replace the other three with brand new tires. Enjoyed watching Ray & Ben commercials on their TV & laughed out loud at the guy skiing through a corn field.
They were so nice, I came in for an oil change it was finished in no time. And they checked so many things they found that I needed a new filter and battery and they were just very professional Kind and I will definitely go back for all my car needs!
I don’t know who’s on here saying they’re reasonably priced but your smoking something. I didn’t get my oil changed here cause it was going to cost 78$. I’m giving two stars because maybe the service would be ok, but 78$ is not reasonable for an oil change.
They had the best price for four tires installed. They were fast and very safe during this is pandemic. And I got a hospital employee discount.
Good: The only place in the area to offer heavy truck alignments.The outside salesman gives us consistent and reliable service.Bad: I had a 1 oclock appointment for alignment. Also 2 truck tires to put on. Alignment was done in under 1 hour. It took 3 more hours to put on 2 tires. At least 2 other trucks came and went in between times. They never took the initiative to update me on the progress or lack thereof. Next day I had 5 trailer tires. Brought in at 11, and wasnt done by end of the day. This time I decided to leave it thankfully. They did inform me at 4:30.Conclusion question: If you dont take tire appointments, do you put on tires first come first serve or just on a whim. Better communication between shop staff, counter staff, and customer would help the rating.
Awesome service and fast I will be using them for all future tires
We dropped our 4 wheeler off before 8 this morning and it is now almost 12:30 and have been here since 11 and it is still not finished. Was told a couple hours when we dropped off and at 10:30 was told it would be another hour.
Professionally and timely! As always! Employees are always polite and eager to help!
Worked me right in. Found the best quality with the best deal and finished the job quickly to get me on my way.