Very helpful staff that was knowledgeable and asked if we needed anything. Clean, organized, and a great many items to choose from

They have a great selection of well everything fishing related here employees are super nice and helpful and know what theyre talking about if you need fishing supplies I definitely recommend going here.

The place was nice...I thought They would have jet ski but they didnt...They have paddle boats...Kayak...They do have a lot of parts for sale...They have ton of shoes... I was surprised...As soon as I walked in a gentleman greet me and asked if i needed any help...Customer service seems to be on the customer ready to answer any question you might have...But the prices seem to be fair. And they price match also which was good...

Plenty of items for your boating needs. Friendly staff. Everything you can think of for your boat and you. Clothes, hats, glasses, foot wear and boating items. Great place to spend a lot of money lol.

Went here looking for a swim cap. Even if they didn’t have what I was looking for, I was still satisfied with my visit. I was a little amazed as I walked in because I really never knew what this store consisted of. Marine, okay boat stuff. I was right. West Marine has basically everything you need for your boat from the radios, to life vest, and more. They also sell a bunch of swimming stuff which is cool, however they didn’t have the swim cap. Stuart even helped me check!

I found ever thing that I need . Very good store

Great people and service. Always willing to help give advice.

Enjoyed the store, great customer service 👍

Love the place. Great place

Employees know their stuff and they sell high quality products

Prices are still pretty high in some categories.

Came in late today it was labor day when I pulled in I did not think they were open because the parking lot was empty. The girl at the front was a great help she helped me find the correct size oars for my Jon boat. She was also very helpful finding life jackets and the correct hardware for my oars. They seem to be very well stopped and have pretty much anything or can get anything you would need for any boat. Go check them out its a cool place

Awesome West Marine! Great selection and they have some awesome deals, especially around summer holidays. Definitely the best one stop shop for your boating needs in Hampton Roads!

Best store in the area for stainless steel connectors, screws, nuts, etc

Love this flagship store. Huge selection!!!

Great store, it is pricy but I guess if you can afford a boat you can afford to shop there. I can do neither but I needed a specific item they had.

A lot of rope on display but not available in stock

Sales staff very knowledgeable and helpful making great recommendations.

Overall great place except VB employees treatment. Karen specifically, Simrad chart plotter with extended warranty shuts done and resets completely, resets, deletes hundreds of our waypoints for wrecks and loads in GERMAN. Exchanged unit, but employee fail to note actual issue, just said fried on reason.They failed to give us new chip and the unit trashed our old chip. Today Karens makes us feel like we were trying steal something? What do we gain by losing a fishing trip 20 miles out, a day off work to take unit out of boat, drive to West Marine, exchange, then have to GO BACK AGAIN TO GET THE CORRECT CHIP!?Thjs store location is in a leadership crisis!PS avoid Simrad, if we had not bought a 5 year extended warranty we would trash this unit. Cant trust them to last more than 2 years in a boat that stays covered.

Great location but they didnt have half of what I needed and everything is way overpriced!

These guys have whatever you need for your boat. I have ordered online and had the item shipped to the store. Very convenient. Stall is helpful and knowledgeable.

Nice to have their doors open. Always good service clean and great selections.

Called and spoke with Karen and she was a huge help! I needed a trailer jack in a unique situation. She went above and beyond by calling multiple stores, checking multiple items to meet our criteria and worked with another customer to get the job done. She had to call me back twice and both times were exeptionally timely. She was extremely nice and beyond helpful. She did an outstanding job! Thank you!

Pretty cool spot for boating and fishing equipment. They have and can get most boat parts. I feel the prices are fair. This place has kept me on the water for a long time. Just wanted to say thanks!!

Great they have everything but be prepared to pay up at full blown retail

My go to place for all my boating needs

Nice, clean and very user friendly.

You get treated like a king every time you walk through that door

Boat stuff from a to z

Good selection but way overpiced for basic equipment.

The guy there was super friendly and super helpful, I had some fiberglass repair work to do and he helped me save money and get the job done right. Walked around the store with me for my entire visit. Even got me a sweet deal on a boat wench that there was nothing wrong with but the box was damaged, saved like $40 on it. Thanks for the help and Ill be back for sure!!!!

Always have the parts I need

As expected

Always very helpful staff

Good helpful folks

Overpriced and rude staff regarding mask mandates

I loved going to this West Marie because it carried a good amount of everything and the clothes were of quailty considering the price . The past 3 times Ive been in this store its been done over and over there isnt any variety of clothing or abundance for that manner and there is a certain staff member who is not in a friendly way or people orientaded she should be a telemarker with how fake and condensending she is while she appears to want to imtimindate you or stalk you while you shop. Not good. Besides that the cashiers are always friendly.

Had everything I needed!

Customer service is beyond anything you will find anywhere else. Employees go above and beyond to ensure you get exactly what you are searching for. And, the restrooms are cleaner than any public restroom Ive ever seen.

Friendly folks and all the boating, fishing, trailer stuff you will ever need.

Its west marine they have what you need as long as it isnt customer service.

Great job

While Wests inventory is good. Their ability to help you politely seems to allude them. Wanted a specific depth finder/plotter with a specific transducer. They didnt have it, which was fine, so I decided to look elsewhere. This enraged the salesperson because I would not compromise to a lesser brand. Very strange encounter. I will not be shopping for big ticket items at West anymore.

Get a port supply account, and prices will be significantly better. Knowledgable staff is always helpful and if something isnt on the shelves in stock, it will be on the kext truck in. My only wish is that they were closer to Rudee inlet.

Karen is wonderful to work with. Very knowledgeable about electronic items and super friendly. Her customer service skills are FANTASTIC!

Nice specialty marine store, and nice choice on boat shoes and good quality flip flops... the ones that last a couple years of heavy use.

Overpriced way too expensive and no good deals customer service A+

Karen is as good as gets when it comes to expertise and custumer serviceGive her a raiseCruising sailor

Very good selection of boating goods along with apparel to match.

Joann was great! Ive wanted KEEN sandals for years and finally found the perfect color at a great price - but not in my size. Joann found my size at another location and had them shipped in. I picked them up today and theyre perfect!

Great employees! Lady in the shoe area was more than happy to help me find what I was looking for and the manager kindly price matched. Great store with great employess.

Expensive but employees have been helpful and knowledgeable enough to answer questions...on phone and in person. Weve only shopped for stuff for our boat but it looks like they have plenty of other stuff for fishing, paddle board, canoeing, kayaking etc. They have some clothing items as well.

Nice & clean. The woman at the front was not interested in assisting me with finding the product I came to buy but an older gentleman was very helpful. Id go back if I had to.

Fair to middle. Have lots of stuff but you pay for it. Exchange policy needs some looking into.

Karen is the rudest employee I have EVER encountered. Not to mention, Ive never seen someone treat their fellow employees so horrible before in my life. I wont be returning to this store until that woman is gone and will be contacting corporate.

Called in asking for shifting cables. 20min later they still couldnt find them. Drove 45min next day to find them on the shelf behind them and others on the display. Did they even look in the begining? Why would they not Wana make the sell? Westmarine work on youre employees

Finally found someone i could communicate with who understood liveaboards... Michael Reynolds is a top notch guy... I trust him cause he also lives on his sail boat....

Good store for boaters/fishermen. Prices can be beat elsewhere but they have a broad range of products. Staff very attentive/helpful.

Team there and especially Jason were incredibly helpful

A bit pricey, but customer service was great.

Fishing tackle 👌🏾

Love this locationAlways great gift ideas

They know their stuff. Very knowledgeable people working here. Friendly and pleasant shopping experience.

Great store but very high priced. Went in for a few items and found the same thing on Amazon with free shipping at half the cost. Super cool store and everything you might need for a boat, but it can be found much less expensive with a little looking.

Fantastic place for the supplies for any marine application, the staff is always very nice and really knowledgeable. The prices are fair but good quality

Great store for marine needs but can be pricy....still a great store overall.

Pretty much the most expensive boating store on planet Earth. They unfortunately have run most of the small shops out of business. Sux!

Great service and they price match Amazon.

Excellent and knowledgeable staff. Lots of parking and easy to browse store.

Great professional people here that have real experience with products and capable of advice.

Great selection.

Very nice place to shop your fishing needs

Clean, quiet & well stocked

Worst staff around I’ve never experienced anyone so rude and not willing to help mostly in the parts side of the store I will never come back to this spot

Great people. Stand behind their products

Im not a boat owner, but West Marine has things that I cannot find at Lowes and Home Depot, like MEK and good quality stainless fittings.

7/11 of the boating world., They have what they have and its overpriced

High Prices, but if you need it today....You can usually find it cheaper if you have time to shop around. Take the Defender catalog in the store with you. They love to price match.

Knowledgable bad prices

Marys customer service excellent. Thanks for your input on my boating needs.

This is a good neighborhood spot to get your fishing gear and stuff on!

Over Priced Necessity, Dont buy Marinco without a West guarantee as zmarinco never honors theirs.

Rachael and Bob were very attentive and knowledgeable

Best place in the area for selection of overall marine needs.

Great tech support on Garmin chart plotters

Wonderful store with everything you need for getting on the water.

Mary is great .... a superb example of a great employee! Thank You West Marine.... “your word is your bond”

Had most everything we needed. Staff was knowledgeable, helpful, and friendly.

Great selection, knowledgeable staff, clean and organized store. But, youll pay for the convenience of retail.

Great service, not a lot of product to chose from, however.

Alot of Great Sandals.

Great products and great staff

Great store tons of products usual sales

Good selection. A bit peicy on some items, but they usually have what you are looking for.

Great boating store but they are surely pricey!!!

Good recreational boating store.....

Nobody bothered me, awesome. Very neat and clean.

Very helpful, in and out with what we needed.

Nice, but just wayyyy tooo expensive.

Great Service