Sarah Kalifa was fantastic! We ordered our car several weeks ago and got to pick it up today. Over the many weeks that I was (impatiently) waiting for my car, Sarah took all my calls, answered all my questions and was generally just a joy to talk to. Shes not only a great person to buy a car from, shes just a great person. Oh, and my Countryman S All4 is super cute and fun to drive too! It was definitely worth the wait. Got to give a big thanks to Thom too. Thanks!!
I had such a wonderful experience buying my first car from Joel Torres at Checkered Flag Mini. Joel was very patient and thorough answering all of my questions and concerns. He was very friendly and accommodating to all my requests. I also had a great talk with Thom! Everyone at Checkered Flag Mini and Checkered Flag went above and beyond when I finally got to pick up my Mini. I highly recommend purchasing your Mini from Checkered Flag Mini with Joel Torres. I love my Mini!
Sara Khalifa did an amazing job with the purchase of my new MINI Cooper! I met her in winter, but I was not ready to buy. I was her first customer on her first day on the job! After debating on what to buy, the perfect car appeared on the lot. I had to return my lease, which was across the tunnel. She volunteered to pick me up and bring me back to her dealership. Sara was honest and helped me make the best decisions. I bought a beautiful car that I love to drive! Sara is easy to speak to and will look out for your best interests. Thank you!
I just bought the new electric Mini! Diana was a pleasure to work with from start to finish. It was a long time in coming but definitely worth the wait. Diana kept me informed every step of the way. When it finally came in Diana patiently showed be all of the features and how everything worked. Being an electric car and my first Mini there was a lot to learn. Dianas professionalism and expertise shown through. I couldnt have asked for a more pleasant car buying experience.
Maybe the best car-buying experience I have ever enjoyed. Joel was an absolute pleasure to deal with, not only personable but knowledgeable and super-responsive. Kept us abreast of the status of our built-to-order MINI SE 2-door hardtop and was nearly as excited as we were when it arrived. The whole process was painlessly easy. He even found us a great deal on financing! Would recommend Joel and Checkered Flag MINI to anyone in the market for a fun little car. We couldnt be more pleased with our little zip mobile.
Sarah Kalifa was the product specialist when I purchased my new Mini Cooper recently. Sarah was outstanding from our first contact to the present. She is knowledgeable, articulate and so very personable. She is the kind of person everyone should be. She has made herself available to me for any and all questions I might have. What a great asset to Mini. My name is Karen Cassreino and I’m happy that I got to work with her.
What an incredible experience my wife and I had at Checkered Flag Mini. From the first response I received this morning answering my inquiry from last night, this dealership was nothing short of amazing. No pressure, answered any and all questions we had, and were just all around great. Joel Torres the Product Specialist we worked with was a down to earth, easy going gentleman who was transparent from the get go. We could not feel any better about purchasing our 2022 Mini Cooper. Working with Thom and Joel was the best new vehicle purchase experience we have ever had, and we will surely be bringing future purchases to Checkered Flag.
I had a great experience here, everyone is incredibly friendly and welcoming. Joel was absolutely great to work with. He is very knowledgeable and answered any questions I had about the different models. I came in just to get a feel for the Mini Cooper and ended up buying one the next day. I highly recommend this place if youre in the market for a really fun car.
I highly recommend purchasing a BMW Mini Cooper from the Checkered Flag dealership in Virginia Beach, VA. Our motoring advisor, Diana Almaraz, made my purchasing experience a very positive one and I would definitely request her assistance for any future vehicle purchases. She possesses a very high level of integrity and professionalism and her follow-up has been excellent. Diana made the worry and stress of making a large purchase a very upbeat and enjoyable one! I look forward to driving my new Mini Cooper knowing that Diana is there for any concerns or questions I may have, too. Thank you, Diana, for a job well done!
Brought me clubman in for a service appt for brake issue. Happily greeted by Timothy the Valet. Very nice guy. Service check in was quick and easy, gave me option to save lots of $ on my maintenance. Offered shuttle to breakfast. Work done promptly. They even cleaned and vacuumed my baby. Everyone was friendly even other customers waiting. Love this place!
Diana and Thom make an excellent team! They are knowledgeable and very pleasant. This is my first Mini, and Diana was very patient in showing me and letting me try different models until I found the one that was perfect for me! All I have received from the first time I called is excellent service. I will only buy from checkered flag dealers going forward, and especially recommend the mini dealership.
This is my second MINI, but my first car that I bought from a dealer. They were absolutely amazing and very easy to work with! I was working with Justin, and he was great. He wasn’t pushy at all, was courteous and extremely helpful, especially as I was stuck in a very unique buying situation. I had to do majority of the transaction via phone, and Checkered Flag was also very accommodating the whole time. My new MINI is everything I wanted and more!
Ms. Sarah Kalifa was everything she could have been. She even helped me after the deal was done and was soo sweet. Highly recommend 😌
Joel Torres was the best salesperson we’ve ever had. He made our buying process so stress free. We felt like we didn’t even do anything. We have never experienced this comfort with buying a car from a dealership before. We will definitely be buying from him again in the future.
Thank you Jackeline Ruiz for the outstanding service during my hunt for the perfect mini. Your continued support and follow up to make sure it was (and it is) a perfect fit!
Very friendly staff and great customer service! Jackeline is so friendly and knowledgeable, great job! Thanks for your help.
Daniel was experienced and helped me get the items on my mini to-do list in order. He was attentive and listened to me try to explain the noise and was very polite.I loved that I was able to go back and see my mini and was walked through what the mechanic was going to do to it. That was top-notch Superior to anyone else anywhere. They didnt throw big jargon words that made me feel stupid I felt like I was a part of the team to get my mini back on the road and It was AMAZING. Thank you for all you do. Top-notch work!!
We saw a car online that we wanted to purchase on our way home from a vacation. Diana made the process seamless, quick and easy having taken care of everything we needed prior to our arrival. I would highly recommend Checkered Flag
Our super nice and helpful motoring advisor Diana, made our buying experience just what we could hope for. Her knowledge and expertise on our Mini, along with her photos and videos she provided on our questions before we arrived was excellent in detail. This was a huge help in making our decision to purchase our Mini, since we had to travel 3+ hours to see it.
The sales associate Jackeline Ruiz was knowledgeable, friendly and was willing to be patience with us
I love my new 2020 MINI Cooper S! It is so sporty and also a very comfortable drive. If you never took one for a test drive, you should asap!I traded in my Lexus RX for this car! Thanks so much to Checkered Flag MINI and my Sale Representative Diana for all the help and excellent service! The best car experience ever! See you on the highway. Life is boring, so at least have a fun ride, drive a MINI!
Sarah Kalifa did an mazing job during the entire process. She allowed us to shop without being pushy or the typical car sales tactics. It was a nice change to our previous car shopping experiences. She she should be promoted as soon as possible.
Omg where do I start !!!! I have loved mini coopers since Austin Powers ( haha ) I know right. But really! The movie came out when I was 7 years old and I said omg I love that car. When I was in middle school I wanted a bugie but of course they discontinued.. I’ve never really been into cars or wanted something like a Porsche or a jaguar like most people’s dream car. I always said “I’m going to get a Mini Cooper like Austin powers!” What’s crazy is, I never grew out of that phase. I thought it was just a phase at one point.. but the older I got I still loved mini coopers. So when I finally looked them up realized they were foreign cars I said oh wow I can’t afford that. I’ll just dream. Well, my 30th bday is approaching and I said I think I’m ready to make a “big girl purchase” HaHa !! So I went into checkered flag mini and Justin Hogan greeted us outside and from that point he has been a great great help. I didn’t buy the first day because I’m one of those people who HAS to process things. Cost, maintenance, if I’m really ready.. will my insurance skyrocket.. I was so scared because again this is my first real “big girl” purchase. And I left mini unhappy because I just didn’t know what to do. Justin Checked in with me and texted me that night. I sent him a message and then a longgggg message the next morning because I had been up all night researching Mini Cooper and reading articles and I just couldn’t let it go. So Justin texted me all day long and finally i called him and said ok let’s do this! I went back to checkered flag mini in Virginia Beach, Va the next day around 6pm and Justin Logan, Luscious, and the rest of the staff made me feel at home. I’m really happy about the purchase. I’m still kinda overwhelmed only because I’m still shocked I really have a Mini Cooper now! Wow! I’m excited. Oh not to mention.. Justin let me test drive 2 cars just helping me choose which one I really wanted because there are so many options! I’m so happy shocked excited scared LOL . It’s just an indescribable feeling. It may not seem like a lot to u but I’ll be 30 on June 1st and to have the car I have loved since I was 7 years old. Wow man! Great feeling !!! You guys have to purchase from checkered flag mini in Virginia Beach and make sure you tell them Dominque sent ya!! And ask for Justin!!!!!! :)
Diana made the entire process pleasant and rewarding! She was extremely professional and polite. Awesome customer focused service. We bought on line which is challenging and somewhat scary. Putting our faith in Diana was the right decision! We drove away in our new mini the next day and couldn’t be happier with the car and the whole process. Highly recommend Diana and the Checkered Flag team. We drove down from Northern Virginia to work with her and it paid off. Best price offer also.
Today my husband and I bought a 2022 Cooper 4dr mini. Our Salesman Joel Torres was amazing, he was soft spoken and transparent, super cool guy. This is by far the easiest and most pleasant buying experience we have ever had purchasing a new vehicle. We appreciated the no haggle approach, it cuts out the exhausting experience of buying a car. From this point forward we will only deal with checkered flag and will recommend to our friends and family. We drove two hours to see this car, and we drove two hours home in separate vehicles, talking on the phone the entire way home on the carplay to each other, feeling good about our purchase. Thank you!Wow! This is the coolest car, it is so fun to drive!
I purchased a new 2021 Countryman Cooper S All4 from Diana Almaraz and couldnt be happier! I test drove one with her over a week before deciding what I really wanted. She was extremely helpful throughout the entire process. I was able to do the entire purchase online and over the phone and she even personally delivered the new Mini to my house an hour away! She goes above and beyond to make sure her customers are happy! Thanks Diana!!!
Just leased a Mini Cooper S, 4Dr for my wife. Unlike other car buying experiences Ive had, this one was very pleasant. The salesman, Joel Torres, did an excellent job of listening to what our expectations of both the car and what the service after the sale would look like. He was very patient and kind. When it came time to complete the sale, Joel had the foresight to have the car detailed so we did not have to spend additional time waiting for the car. I highly recommend this dealership and salesman. Thank you Mr. Torres for all you do!
Cant think of one good reason to go here. Terrible employees, no cars, complete waste of time
We were on a road trip to Cape Hatteras and developed a problem with a stuck open sunroof on my mini-cooper. I called ahead to the service department. They quickly solved the problem and we were back on the road. Very accommodating and courteous!
Best small car on planet. I just bought the new convertible Mini! Joel was a pleasure to work with from start to finish. It was a long time in coming but definitely worth the wait. Joel kept me informed every step of the way. When it finally came in Joel patiently showed be all of the features and how everything worked. Being a new Mini from my previous 2004 there was a lot to learn. Joels professionalism and expertise shown through. I couldnt have asked for a more pleasant and great car buying experience for a great car with good discounts.
Diana was great, I was not from the area but she worked hard and was extremely helpful in getting all my paperwork ready prior to my arrival. She was very polite, knowledgeable about the Mini Countryman and made my purchase a great experience. There is no doubt that I will make future purchases from Checkered Flag Mini and Diana again! Thank you for a great experience.
Had an amazing experience with this dealership. Diana was beyond helpful, even picked me up when I went to the wrong building 😂. She even went through the trouble of getting my car registered to my home state. Their financial department went above and beyond for me getting me a better APR than what my bank offered. Highly recommend purchasing a vehicle here.
We have been looking and waiting to find the perfect mini for us for over a year and 10 months! When there were new arrivals that Diana thought would work she was quick to let us know. The sidewalk edition convertible was perfect! And we have Diana to thank for it! She has been in contact with us and working with us the entire time and she has been so patient and great with us!We definitely feel like part of the Mini family! The prices can’t be beat and Diana and Tom have earned our trust!!-Jen and Wes
Cool ! Everyone was so friendly.
Joel Torres customer service was awesome. If youre looking to purchase a Mini I would recommend that you see Joel.
Was not expecting to purchase a new car; but I’m VERY happy I ended up at Checkered Flag Mini. I was working with Dana Alvarez initially, but Joel Torres took care of me the rest of the way!! He was polite, professional, and had a pressure-free attitude. Highly recommend!
Just purchased #5 from Checkered Flag Mini. Diana helped us purchase Sparky...our new MINI Electric. From the first question about the electric MINI to signing the paperwork to take it home Diana was great. She is always enthusiastic and makes you feel like you are her most important customer. Thank you Diana for helping us adopt another MINI Cooper and for becoming a member of the family.
We purchased our vehicle from Diana. Great customer service. She is very knowledgeable of the brand and vehicles and allowed us to test drive multiple models without pressure. The team was incredibly nice. Very kid friendly and patient. Diana is very motivated and makes you excited about owning a mini as herself a happy owner of one.
Checkered flag mini is definitely a reliable dealer shop. My girlfriend and I have a perfect car buying experience in this shop, and Diana is the best! She has given us a lot of help! I drove 200 miles to get here, but I thought it was worth it. Diana helped us find the mini cooper s that was right for us!Absolutely will come again!
MINI never disappoints. I just moved to Virginia Beach from Austin. Bought my third MINI when I got here. It’s used and I wasn’t sure what maintenance was due, so I took her to Checkered Flag Mini to have her checked out and to get a service record set up. The wait wasn’t bad at all while they changed oil and flushed brake lines. I love how efficient they were. They got me in and out on no time at all. Great place to take Hazel!
Went in to just look, ended up with a Mini Cooper! Justin Hogan was amazing, he sat down with us and explained all the options and specs. Did a test drive and the car drives amazing, we had to get it. The process was incredibly smooth and painless. Justin was very knowledgeable and fun to talk to. Even speaks Spanish and Portuguese, which is super awesome! Thank you!
The dealership and the entire experience were amazing! I was greeted warmly by the sales manager, who promptly showed me the vehicle in which I had interest. He had one of his staff explain the features of the car and answer my questions. I never felt any pressure to make a purchase. Within a few days, I was contacted by Diana with terms, and the rest is history! I adore my new Mini Countryman! Everyone at Checkered Flag Mini was kind, considerate, knowledgeable and desirous to make the car buying experience pleasant and efficient! I recommend them without reservation!
This was hands down the best dealership experience weve ever had. Joel Torres was fantastic. He was helpful and really listened to what we needed. We love our Mini and I would absolutely buy another car from them.
Joel Torres made my Mini buying experience hassle free. This is my third Mini but my first time purchasing from Checkered Flag. Great dealership, from service to sales! I must give a shout out to Thomas Coyle for his immediate response to my question and his follow up phone call. I will be a repeat customer. A high quality experience!
I worked with Joel Torres! Young but knowledgeable. Very pleasant to work with. He went above and beyond with service when he delivered my car on a Sun. because I needed it for work Mon. I wouldnt go anywhere else but checkered flag when youre in the Tide Water area. Lifetime State inspect and depending on which car maybe even oil change.
I had an amazing experience with Diana signing into my second lease with Mini! She listened to all of my needs to help me pick the best option to work with my budget and lifestyle! 3 years and counting with Mini and they continue to impress!
Im not a fan of no haggle pricing. Thats half the fun of buying a new car.
We recently concluded a great experience ordering and then receiving our custom 2020 Clubman JCW All4. Our salesperson, Jacob Rozella, was super-helpful from the start. He helped us design the exact car we wanted, followed-up with updates while it was waiting to be built, while it was being built, while it was loading on the ship, while it was on the ocean, when it arrived in Baltimore...all the way to a full one-week early delivery at the dealership. Even after we had a rough day at home with a bad schedule, he and his manager stayed well after closing to make sure we didnt have to a wait even one more day to receive our new baby, Midnight (all Minis must be named). Absolutely perfect car buying experience!
We had an excellent experience at Checkered Flag Mini. Justin ensured we found the exact Mini we were looking for. His knowledge of the vehicles, warranty program, service and financing was superb. He was very detailed oriented, delivered outstanding customer service and followed up with answers to our questions in a timely manner. The whole team provided excellent customer service and were very professional throughout the purchase process. We never once felt like we were in the typical assembly line type of vehicle purchase most dealerships put you through. The financing process was also top notch; straightforward, and guick. Thanks Team, we really appreciate everything.
I have just completed my purchase of my 3rd Mini Cooper, a 2020 Countryman S ALL4 with Checkered Flag Mini and the amazing Justin Hogan. I had used Crown Mini in Richmond for service and when I expressed my interest in getting into a new vehicle they just hounded me. I decided to do some research on Checkered Flag and reached out to Justin Hogan after I saw all the positive reviews that he had already had on Google. From the beginning, he was extremely prompt in replying to my inquiry, listened to what I needed in my new deal, was helpful and accommodating at the dealership for our test drive and was such a pleasure to work with throughout the whole sales process. It was no haggle, upfront pricing which made it all so easy and stress free. And he delivered it right to my front door which was so awesome! Justin aimed to please, was very easy to work with and I would highly recommend using him as your sales person if you are looking to get into a new Mini Cooper with ease. If I could give him more than 5 stars I would! My experience with him and Checkered Flag was GREAT.
Today I bought my first Mini Cooper and I am absolutely in love! This was my first experience with checkered flag and I loved the experience and how it was really about what I wanted and needed... Justin Hogan was unbelievable he was helpful from my first inquiry to the moment I drove off the lot. He made sure I knew everything I could about the car and gave me free reign to check out the car and test drive it.. he went above and beyond throughout the whole process and made me feel so welcome I wish every car buying experience was like this one. I felt confident I was getting the best deal and there was no feeling of being pushed into something I didn’t want to be in. Thank you to the checkered flag family and Justin, I definitely recommend!
Justin at Checkered Flag MINI made my test drive very comfortable. He helped me find a safe location to test the turning radius and ramp acceleration. Justin and the finance team made the process of buying my mini quick and easy. This has been my best car buying experience. Thank you, Justin, for helping me drive away in the convertible of my dreams.
I was unexpectedly pleased by my experience with Checkered Flag. This dealership goes above and beyond. Big thanks to Joel and the rest of the team for making the process quick and painless.
We flew from Florida to Virginia to get an outstanding deal. Believe the hype this dealership is top notch from sales (Diana) to General Sales Manager (Jimmy) to Kenya picking us up at the Airport. I appreciate everyone making the experience 2nd to none!
I was staying in VA Beach for the week on vacation. I had been searching for a particular Lexus is350 f sport for months back home, but couldnt find one that checked all the boxes. Decided to look down here and Checkered Flag had exactly what I was looking for. Made an appointment with Justin, and everything went as smooth as could be expected. I was also pleased that they financed me through a bank local to my home area. The whole process only took a few hours, and was very streamlined and painless.
I have been a fan of MINI for a long time, but never taken the plunge before. I had some time, so thought I would stop by and see what they had. I was greeted by Diana and she listened to my situation and needs and then proved her breadth of knowledge of all the product line. She had me drive several different models to ensure that I was getting the one that fit my needs. Not only did she have extensive knowledge about the product line, you could tell she really loved the product herself. I had seen the haggle free pricing online, but figured it was like most of the other dealerships that list one price and then spend 10 minutes telling you why you don’t qualify for those discounts. To my very pleasant surprise, the price was the price! It was shockingly easy. I am now a very happy MINI owner and would recommend Diana and the Checkered Flag MINI team.
Mini made my experience very easy to transition into my new vehicle. Joel Torres one of the most professional car sales man I have had the chance to work with. If I have to donut over again I’ll stay with Mini most definitely!!!!!
LUCIUS IS ABSOLUTELY AWESOME!!!!I purchased my first MINI 2 Door Hardtop from Lucius in 2017 when he was a Salesman at Checkered Flag BMW. When I got the phone call that he is now the MINI Manager, I knew it was time to upgrade.He went ABOVE and BEYOND to make sure that the purchase of my 2019 Countryman Cooper S was signed, sealed and delivered. And boy did he deliver!!! I have never had a salesman so consistent in every way, along with his professional and pleasant demeanor.THANK YOU LUCIUS!!!!And your MINI Team ♥️
We bought a new Mini 2 door hardtop from Diana Almaraz last week. She was great to work...very professional! Diana knew about all of the different option packages and made the purchase process smooth for us.
We met Justin Hogan at Checkered Flag after our car was totaled 2 weeks earlier. Thank goodness no serious injuries. Justin was very accommodating to help us decide what we would be happiest with. We were sold on getting another Mini Cooper. We decided on the Countryman...an excellent choice after Justin went into detail what the latest Countryman model could deliver. Justin was able to explain in detail what the Countryman could deliver in terms we understood. When we picked up our new car Justin gave us our first session of what the Countryman can do. We look forward to our next session with Justin.
I just bought my Mini Cooper Countryman S from Checkered Flag. Justin was amazing and very helpful in explaining all the features. I left behind my Mini Cooper of 10 years, it has been an fantastic car but it was time for change.Justin made the whole purchase process very easy and never pressured us into a decision. The whole team came out to congratulate us, it was an enjoyable experience. Thank you, Justin!
I did it! I joined the Mini Cooper car club! I love my Mini! I wanted a 2-door and I wanted it fast. The Checkerd Flag Mini Cooper dealership was very intimate. There are just two sales’ associates. Diana was very knowledgeable and accommodating. Two weeks ago, I test drove 2 Minis. I ended up walking away without purchasing. Diana kept in touch with me but not in a way that made me feel like she was hassling me. I made my decision to purchase from home at around 7:15pm Monday. They closed at 8. I was given a choice as to whether I wanted to come in then or wait until the following day. Guess what, I was on my way. Long story short, she called me mid-week to offer me a free detailing and fill up since the deal wrapped up after closing. Diana’s customer service is impeccable.
I just purchased my first MINI at The Checkered Flag Mini dealership! Justin Hogan was outstanding! Before I took the long drive to Virginia beach, Justin wanted to make sure I was well informed. He spoke with me on the phone to find out exactly what I wanted, he sent videos of the car, and he even filled me in on the history of the MINI. Justin went to great lengths to make the experience the very best! He and the entire team at Checkered Flag MINI were amazing. I drove away with a new MINI and a huge smile. I’m still smiling!
Had a wonderful buying experience recently with Joel and Checkered Flag MINI! Found the exact one I wanted there online and the communication with Joel was great (and easy!) from start to finish. We live in another state and made the 4.5 hour drive to buy - he was accommodating for our schedule, custom requests/add-ons and had it ready and waiting for our appointment! All of it was easy and pleasant. Joel was knowledgable, friendly and took great care of us. We were also impressed with the other staff members we met during the purchase process. THANK YOU to Joel and Checkered Flag MINI for my lovely new MINI Countryman - its just perfect! I am thrilled with my new car and the purchase experience could not have been better!
Justin and everyone else at checkered flag mini went above and beyond to make sure my car buying process went smoothly. Justin in particular maintained flexible availability to fit my schedule. He made sure we were comfortable while we were there and answered all questions clearly. It truly was a comforting experience considering buying a car can be stressful. I will refer anyone in the market for a car to checkered flag mini in the future.
My experience at Checkered Flag was quick, easy and overall best experience I’ve had at a dealership. Diana and Thom was greatly appreciated in my trade in for a newer Mini and was able to get me what I needed and out the door within my schedule. I’ve have many trips to a dealer and this is the only time it hasn’t felt like a chore but more of a good experience and highly recommend them if you are looking for a Mini. Thanks again.
If youre looking for a used car (or a new one) in the area, I strongly suggest checking out Checkered Flag. I much prefer the local business vibe to big box experiences like CarMax or other dealerships where you leave the lot wondering if you might have a lemon. Checkered Flag only sells cars it feels confident to put under warranty, so you can rest assured knowing you purchased or financed a reliable vehicle. Buying a car can be stressful, but Justin and Diana at Checkered Flag MINI were super knowledgeable, kind, and went the extra mile to make me feel confident in my purchase.
Just brought home my 3rd Mini from Checkered Flag! After Mini #2 was unexpectedly totaled by tornado debris, Diana was able to quickly get me into a new set of wheels. She was patient with my 6 year old who tagged along - while it’s not optimal to car shop with a youngster in tow, Diana rolled with the punches. Thank you for your help Diana. I’m loving my Mini!
Did some research ahead of time, so I generally knew what I was looking for. Justin Hogan did a great job answering any questions I had. He knows his prodct thoroughly as he also owns a mini. We went for a test drive and he took me through the cockpit instruments, then he explained all the features when we arrived back at the dealership.I received a very fair trade-in of my current vehicle so the closing went smoothly. At one point during the closing Justin was assisting 3 of his return customers all at once but not once did I feel neglected. He literally ran between buildings. Also, great job to the support team Tom (sales manager), and Stan closing the finances. I came from out of town for a visit and they got me on the road when it was time to leave.A fantastic experience and I love my new Countryman. I need to figure out a nickname!!
This was the most pleasant car buying experience I’ve ever had. Diana Almarez made everything easy, she had all the paperwork ready for my signature when I got there, she is so nice, knowledgeable and helpful. I drove about 100 miles to get my car and it so worth it. I may be back for my next one!
Had an awesome experience purchasing my first mini! The process was smooth and entirely done remotely by Thom Coyle and finished up with Joel Torres. Wonderful experience! Highly Recommended!
I just leased a Mini Clubman from Checkered Flag this past weekend. I LOVE this car! We took her on a little tour of the area, and cut out 300 miles from my cap, in ONE day...totally worth it. But okay, this isnt about the car. This is about Checkered Flag MINI. Yesica Ramirez was my MINI motoring advisor (fancy name for a sales person), and she was AWESOME! First of all; totally down-to-earth, laid back personality. Just a natural, genuine person...a car salesperson...I know, it threw me a bit, too! Secondly, even though they were slammin busy, she made sure I had what I needed, was able to test-drive a couple of MINIs to find the one for me. She answered all my questions, and got me through the process reasonably fast (as I said they were busy). I also got to meet Vicki, and worked with Argo on the financial documents. Great team at Checkered Flag MINI! I highly recommend them! Just look at that beauty! Too bad you missed it, but they have more.
Jonathon helped me pull off the surprise of the year! I came in looking to surprise my wife with a new car for her birthday/wedding anniversary. He not only went out of his way to help me get the right car, but organized all the details ahead of time complete with balloons! All we had to do when I got her there was sign the paperwork and go! I cant recommend him or Checkered Flag Mini enough! Thanks, everyone for making my wifes day memorable!
This was our first experience at Checkered flag MINI and Justin was amazing. Our entire experience was wonderful, from the test driving to the selection of the perfect vehicle for us, to the final signing. Justin was there all the way and extremely helpful throughout the experience. Truly the best!
I am enjoying the recent purchase of my Audi S5 V8.My purchase was made possible because of the high level of professionalism, service and the high reputation of the team at Checker Flag dealership.Customer loyalty and trust are both earned through deeds. Diana, Justin and the team have earned my trust and my loyalty. I feel certain that I will be purchasing many fine cars from you in the future.I sincerely appreciated the outstanding sales service that was given.I don’t think a better high end used automotive dealer exists. My compliments to you and the team help and persistence. I will be sure to refer you to my friends and colleagues who are in the market for a fine automobile.Most sincerely,Junius.....lets race!
Last week I pulled onto the lot and was greeted by Justin Hogan. Immediately I noticed his wonderful personality. Over the course of making the purchase there were some hiccups. Even all were out of his control, Justin worked hard to ensure I was satisfied. I really appreciate all of his efforts and the cooperation of the management team. Thank you Checkered Flag. I look forward to many years in my vehicle.
Easy and straightforward! Diana was a great help in finding the exact Mini that I wanted and was very straightforward with the features and additional fees.Ill be back for my next lease :)
Justin is an amazing person, and he did really hit a home run. After a bad experience at Checkered Toyota, I was so disappointed. A friend recommended Justin. Believe me that Justin really went out of his way to make the experience a unique one. No pressures, good recommendations and a smooth purchasing process. I can give him 10 stars, but the page only allows for 5. Thank you Justin!!!!
Justin and the fantastic sales and financial team went out of their way to make sure my first car-buying experience went smoothly, comfortably, and was enjoyable. We’ve had tremendous experiences with Checkered Flag dealerships as well as their staff. Checkered Flag Mini has a wonderful staff who are always keen to assist in any way they can.
I’m very happy with my new Mini!!!!! Thanks Joel Torez for your help!! I will recommend this dealership to my friends and family!
I just purchased my third Mini Cooper from Checkered Flag and I ( once again ) had excellent service. Justin helped me find the perfect one. The whole staff at BMW Mini Cooper went out of their way to make me happy and accommodate me even rolling out the red carpet for me once I picked the perfect one and put a big red bow on my car and took pictures.
Diana was amazing. She worked with us so we could buy our new Countryman from another state, then even drove it to our new house in VA once we arrived right after the holidays. Everything was easy & effortless. They sent specs and pics, then sent our contract in the mail with a pre-paid return label. Easy peasy lemon squeezy. I also think we got a much better price from Checkered Flag on a new Countryman than other dealerships were offering. We love our new Mini! Thank you for everything, Diana!
Friendly sales associates that worked hard to get me into a new car and out of one that I was having alot of issues with. Will definitely shop here again! Diana and Thomas were both extremely helpful and made finding a new car a great experience.
I purchased my first car today and ever since I was little, I dreamed of having a MINI! Today that dream became a reality thanks to the team at Checkered Flag MINI!! Overall, my experience with Diana and the whole staff was simply amazing and super helpful. They really made the experience of buying my first car easy, fun, and overall a great time!
I’m absolutely in love with my new Mini Cooper S. Thanks to Justin Hogan he made the entire process very easy to understand and to go through. He’s very knowledgeable on the car and was very professional and kind. Over all my whole experience with Checkered Flag Mini was a good one.
Justin was by the best car salesman I’ve talked too. Very personable and understanding. He went above and beyond to make sure I found the right car and it was everything I needed to surprise my mom. I’m proud to be a part of the MINI family all thanks to Justin!
Hands down the best performance I have ever observed. Personality, professionalism, selflessness Justin Hogan possesses them all! Mini/BMW is the Premier car buying experience in the seven cities. At no time was this sales team pushy or profit focused. It showed that from our top-notch salesman to manager to our financier that this team had the right chemistry to give their customers the entire SilverPlatter and red carpet treatment literally. I am sold on mini/BMW of Virginia Beach and this experience just won you customers for life. We thank you for the experience and can’t wait to see you soon!
I worked with Joel Torres yesterday trying to gauge the market for a MINI Cooper or Clubman, and he was very helpful and friendly, and went through all the details we needed to help me figure out a decision. I wasnt able to buy then, however he has solidified MINI Checkered Flag as top 5 for dealers in the future.
The employees and service manager are very helpful and nice. I had a few questions and they was able to help me.
We worked with Justin Hogan and he was exceptional. A subject matter expert on all things Mini Cooper and ensured from start to finish that we were driving away in our new Mini Countryman within an afternoon! No haggles, no stress and no worries! Thank you Justin for your hard work and passion!!
Just a wonderful experience! Met Justin Hogan and was pleasantly pleased. He was not a pushy person and very patient. My husband just stood back and listened to what this young man was saying. Well versed on this vehicle and my very first time looking at this car. Justin, is my kinda guy (salesman). Made a customer out of me!!!! Checkered Flag, you did good.
Checkered Flag MINI was a great dealership to work with! Diana and Thom were both very helpful, and very friendly. I also appreciated that they were very upfront about the lease pricing. Thank you, Checkered Flag!
Just bought a fabulous MINI from Justin! My wifes BMW was ready for retirement, so we went to Checkered Flag Mini. (We have bought from this Checkered Flag 2 BMW 328is, 1 BMW Z3, and now a Mini). Justin is already, in his short tenure, an accomplished Mini representative. But where he distinguished himself was to point out that the car Cindy (wife) liked was in short supply and that the limited time offer (that made the price attractive) was ending within a day or two. Otherwise, we would have waited - and lost the opportunity. Did Justin save the day? YES!His overall approach was that of a 20-year professional: confident, relaxed, yet on-point. While we were at the dealership, we were one of three potential sales in the store at one time! He handled this extremely well. He went back and forth between his customers and had no one waiting for attention. He kept his composure, was totally smooth, and made everyone happy. And when he did not have a ready answer for a question, he got immediate help/support from his co-workers and management. In summary, he did a prefect job. The pricing was very important (we are retired) but Justin made sure that we got the very best deal!Thanks Justin! And Checkered Flag.