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FedEx Office Print & Ship Center
729 First Colonial Road Suite 101, Virginia Beach, VA 23451, United States
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FedEx Office Print & Ship Center
Comments
Bl
Review β„–1

Staff normally ready to help right away. When busy I observed the employees working diligently with customers. Friendly staff. No complaints. Clean store a plus. Small but spacious. πŸ˜‰

Na
Review β„–2

The girl at 5pm on a Friday behind the counter was a true angel. I absolutely love this place. Great service. Made my whole day. Her name is Misha!!

Gi
Review β„–3

Reliable & helpful Print service store. The staff tries to help as best they can with all your concerns.

Do
Review β„–4

I use this fedex store for everything from weekly print menus and all sorts of signage in and around my food truck. Nothing short of perfect every time, and if for some crazy reason things are off, don’t worry. Stephen has a fix for everything and will make sure your project comes out exactly as you need it too; pristine.

St
Review β„–5

This is a great Fedex location but this particular five-star review is for Donna. Thank you Donna for all you do!

Da
Review β„–6

I was greeted right away by Elisabeth and she and Donna provided excellent customer service while getting my package ready to ship. They provided me with my tracking slip and made this a very easy transaction. Thank you for the awesome service.

Co
Review β„–7

Ms. Donna was extremely generous, hardworking, and helpful. She assisted me with the printing stations while simultaneously being able to attend other customers effectively. She single handedly made my visit a stress-free and enjoyable experience. If I could give 6 stars, I would.

Sh
Review β„–8

Today, Donna helped me with a small project. She was helpful, friendly and went out of her way to make sure I had everything I needed. She said she has worked there for 32 years, (when it was Kinkos). She was awesome and FedEx is lucky to have her!

Va
Review β„–9

This store broke my last 2 packages. Newer use this location.

M
Review β„–10

The staff is very helpful and friendly. Helped me get my job done. Great store.

Sh
Review β„–11

Very friendly and personable staff. They helped out with a last minute print order that I needed fast. The printing was perfect. I highly recommend them.

Eb
Review β„–12

Haf to send off a package. So...i went to FedEx. Customer service was great even though there was only one lady working there. She was able to juggle and help 3 people at one time. Would definately use that FedEx location again.

D
Review β„–13

The staff here goes above and beyond!

Fe
Review β„–14

Outstanding service. Donna went above and beyond. Best experience I had at any FedEx.

Sa
Review β„–15

Terrible customer service. They offer printing from DropBox but then when you attempt to print they state that they are unable to complete the service as the machines are not equipped. They over charge for use of their computers and increase the price for printing from their computers over printing from the self-service copiers. Poor experience every time I have been here. I would give zero stars if possible.

He
Review β„–16

This place is awesome! They got documents from my phone and printed them πŸ™Œ

ta
Review β„–17

The most horrible service I have ever experienced. I just asked to change the background color on a poster, and the lady tried to charge me $30 for a few clicks of her mouse. I thought I was on an episode of Punked. Dont waste your time here, go to Office Depot for a fair price and better service.

Ja
Review β„–18

Always super friendly, and they always get the job done when you need digital files, or copies. Good place!

Al
Review β„–19

Donna helped me today. We packed and shipped 2 paintings to clients. She is amazing, kind, and extremely conscientious. She made a dreaded task fun. She is a true asset to the FedEx team.

J.
Review β„–20

These clowns... wouldnt let me ship a rifle... unloaded.... Breach locked to a FFL. Poorly trained associates or apathy those cats will probably be working in a palace like that for life. I am going to wager that there isnt much to that job and if sending a rifle is too much for you, it seems to me that life is going to have to close a lot of doors for you because of lack of effort. Its like playing cards with my sisters kids... smh

He
Review β„–21

Called this morning to inquire about their services. The rep answeredy questions but had such as bad attitude and very poor customer service skills. No greeting and no goodbye. Just hung up after answering my question. A bit ghetto I think. The rep needs more training, may a personnel improvement plan (PIP).

Sk
Review β„–22

I asked to scan two documents and the employee pointed at a PC and walked away. The scanner with the PC could not handle my legal size documents. I went to the desk where they said I need to buy a jump drive. They could scan the items, but they could not email to me. The two docs were put into one file instead of two, even though the docs were unrelated. I dont have means for separating the two documents into two files at home. The customer service is poor.

Ke
Review β„–23

Donna was very helpful! My label wouldnt work, so she had my wife email a new one to her and she printed it out. It saved us a trip back!

El
Review β„–24

Walked in there hoping to get place numbers for my wedding printed off. They were a simple PDF file and I wanted them printed to post-card size. Was rudely told that there wasnt a way to do them and when I asked if there was an alternative way I was told no. Ok, no worries. Went to Office Max and they had them printed and me out the door in 5 mins. I wasnt the only unhappy customer, another customer was waiting to pay for a simple shipping envelope and when she asked if she could pay, the girl behind the counter rolled her eyes and told her to wait. Which was enough incentive for the customer to walk away, with the envelope she never paid for in hand.

Bi
Review β„–25

Usually fast and always friendly service

J.
Review β„–26

Ms. Donna is a wonderful person to do business with, very helpful and nice.

Ja
Review β„–27

My family has been using this location for years. We are thankful they are so close and convenient

Ma
Review β„–28

No customer service at all. If the self service machines aren’t working, then you’re out of luck.

Ba
Review β„–29

Always a good experience when I need something shipped. They are always kind and complement any artwork I draw on the outside of the shopping box.

Ja
Review β„–30

Excellent customer service!

El
Review β„–31

I went down to FedEx/Kinkos this (Sunday) morning to fax a few documents. It was 10:40AM. The business was not open, despite the hours which are posted on this website, and what is on the business doors. The lights were off and the doors were locked.OfficeDepot across the street was open and does have a fax machine.

Na
Review β„–32

I’ve been waiting in line and haven’t moved in 15 min just for a label

Ke
Review β„–33

The Staff was so very helpful ! Very Customer focused!

ro
Review β„–34

Slow because there was one employee working, there were 4 people in line. and when I was finally seen, I picked up a dry of documents that I had printed, and was shocked that they had printed my black and white text docs and charged me for color at 69 cents a page + 1.25 for collating. frustrating

Ma
Review β„–35

Very friendly staff.

J
Review β„–36

Emisha S. did a perfect job on our order tonight.

Information
17 Photos
36 Comments
3.7 Rating
  • Address:729 First Colonial Road Suite 101, Virginia Beach, VA 23451, United States
  • Site:https://local.fedex.com/en-us/va/virginia-beach/office-2602/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 757-417-0271
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:12–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–6PM
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