Great vibe. Staff was very helpful

New staff very nice and knowledgeable, went out of there way to help me.

Came in there with questions about dryer gas line adapters they looked at my photos and knew exactly what I needed.

This store is awesome with parts! ABSOLUTELY horrible with customer service. Store manager Pam was absolutely rude. If you want business show some respect and have some patience. I stated I had a account with them and she rudely cut me off and answered the phone and started talking to them and helping them out. And then after asked me for the account number and I went out to get it and she said I don’t have to help you sir. horrible customer service and I won’t go back to that place.

The best appliance parts store in the Visalia area and beyond. Good service and a good inventory of parts. Knowledgeable people to help you. I highly recommend you give this store a try for all of your appliance parts needs and specialty items too!

New manager and crew. Store looks better and is way friendlier then before

WOW! Just WOW. Amazing customer service from the manager Juan Carlos, really knows everything about appliance parts and went out his way to help me and my family get parts. Just wow

This place was a life saver ! needed a new condenser motor for our home A/C and this was the only place for 50 miles that had one and sold to the public. all other places I called only sold A/C parts to contractors. Fixed our A/C the same day it broke instead of waiting 4 days for the home insurance A/C company to come fix it .

Worst customer service ever instore and on the phone parts take forever to come in and they gouge you on prices double the price on some parts as walmart and 10% to 15 % more on standard small parts expect to pay top dollar for anything that comes out of the store i will only use them if im in a pinch.... Ie they are the ONLY ones who have it local and i need it in a rush....

Wanted $40 for a part that was $6 on eBay. Another local place quoted me $30 for the same part.

Great place! Reasonable prices and very helpful people!

Great people in the store if they dont have your part they can order it....

Not friendly or helpful. They treat you like you are bothering them. They flat out lied about parts being available for my GE range that is 10 years old. Found the part available through numerous online places. Wont be going back to this place.

Very very fast In-N-Out employees work very good

Have the parts I need at a competitive price. What more can you ask for?

I been coming here with my dad since I was 11 teen. We could not have done it with out them 👍 Thank you guys 👍

Customer service is not their specialty. Went in because I needed to find a part for a washer and the front desk lady was very rude and did not even attempt to help me with it. It amazes me how this place makes money when you treat your customers that way. Avoid this place.

Bad service

Not too friendly and prices are ok.

They are super expensive

Bad service, very despotic the one I answer and on the phone worse