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Cen-Tex Mobile Automotive LLC
5900 Franklin Ave Unit 9, Waco, TX 76710, United States
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Cen-Tex Mobile Automotive LLC

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Je
Review №1

Edit: The owner responded saying someone else destroyed my center console and threw out all my items. I am the only person who drives my car and it is shameful to not take responsibility for your actions.On my way to work on Saturday, my engine reached critical temperatures and could no longer use my vehicle. I had my fiance choose the shop since I had to work. Centex said it was the water pump and several components were melted, thats fine. They didnt work on the car until Thursday so I was without a vehicle for several days, and then when I picked the car up, I noticed my center console was damaged and the mechanics threw all my personal items out onto the front seat. They charged me $900 for a service while also destroying my center console. The photos attached show how the console hinge is misaligned and also the lever is completely broken off. I am not happy at all with this business and will avoid it at all costs. I would not recommend it to anyone.

Al
Review №2

I spoke with Myron and he was able to schedule an appointment for me 3 days in advance for a pre-purchase inspection and compression test since Id be driving in from Dallas. On the day of the appointment, he cancelled 20 minutes AFTER he was supposed to arrive. I attempted to call him multiple times at least 3 hours before the appointment and on the day of the appointment.Im very disappointed in the professionalism shown. If youre no longer available, please inform me of that as soon as possible. Dont wait until after the appointment to notify me that you will no longer be coming.EDIT: Hey Myron, I see your response and acknowledge that the appointment was on Fathers Day. However, you told me that you would be available on Fathers Day. I think it would have been ideal if you had informed me that youd chosen to spend that day with your daughter when I initially texted you at 9am or even sometime BEFORE the appointment time. Im upset that you chose to ignore my calls and texts until 20 minutes after the appointment time. Any warning would have been fine, but I wasnt given any. I attempted to reach out on Saturday, the day before, as well. I can include this in the screenshots if youd like.

Co
Review №3

A friend and I were coming back from a trip to Fredericksburg. It was after 7pm when we passed through and we had a tire going flat. We found him through an internet search ànd called. He had left to go grocery shopping with his family which is entirely understandable. After about an hour he returned to his shop. We were outside and had been told by another provider, who would only change the tire and not repair it, that we would have to wait at least 2 more hours past that. Thankfully, Cen-Tex was a lifesaver. He had come back to pick up his wifes phone from the office. He fixed the tire while we waited even though his family and groceries were in the truck. Cant say enough about this young man. We paid for the repair and it was well worth it. We were able to get home before midnight and we live in Dallas. Initially, we thought we might have to stay in Waco overnight. Such a great young family man. I highly recommend him if you need someone who is polite and professional.

Br
Review №4

Called on a Saturday morning phone was picked up and immediately hung up, I immediately call back and was sent to voice-mail, left message with the issue I was having. Been over a week and no return phone call, guess new customers are not something this place desires to have

He
Review №5

Diagnosed and fixed issue pretty quickly. Was very fair on price, punctual, friendly, and knew what he was talking about. Didnt try to cheat or overcharge and he comes to you! Highly recommend!

Vi
Review №6

I scheduled an appointment a few days ago, no one showed up. Before the appointment I even called to confirm, no answer. So I left a voice mail, left 2 well after the appointment time. No one showed, no one answered the phone. I TOOK THE DAY OFF WORK and WAITED ALL DAY, after I realized no one was coming it was too late to find a different business still open. So you guys suck, you wasted my time. Even if you had the decency to tell me you weren’t coming then I could have found and paid someone else.Completely disappointing, unprofessional and flat out rude.

Lo
Review №7

He is awesome! Was quick to respond (even on Memorial Day), arrived quick, looked at the car, fixed our car (we were stranded 3 hours from home), was super professional and was priced great. I literally have NOTHING bad to say! If I could give him 100 stars I would and I can’t say thank you enough for getting us home on Memorial Day!!!!!!

Da
Review №8

I have used Myron several times for my vehicles. Ive also called him for my family & friends a few times. He has always been reliable & affordable. Thanks Myron!

Op
Review №9

Great guy, great service w/ reasonable rates! After breaking down in the middle of the night in the middle of nowhere I found him on google. He answered first ring, took information and arrived with materials within a short time. After install, it was found more materials were needed. Unfortunately they wouldnt be available until following morning. Even after having him out late, he returned bright and early to get me and my 8 year old back on the road. Car has ran great since! Thank you!!!!

Du
Review №10

Had a problem with my truck not starting, came and checked everything out and fixed it fast and for a fair price. Would definitely recommend. I wouldn’t trust that one star review, there is always people complaining about stuff to try and get a discount or something. Excellent service all the way Around.

Ja
Review №11

This guy is great! He is very knowledgeable and he wont screw you he is honest and works hard he fixed my truck after a someone had damanaged it and abandoned my truck ive driven 300 miles since the repair and ive had no issues he will be the only person working on my 97 dodge dakota from now on

la
Review №12

Really good service. He explained everything to me and got our car back up and running quickly.

Ev
Review №13

When I was on a road trip from Colorado, we found ourselves stuck in Waco with a failed timing belt and bad bearing in the water pump. I called Cen-tex first. He showed up in about 20 minutes, on a holiday, and diagnosed the problem in 5 minutes. He was cool on the phone and in person. Great guy!He took the job, and I had a tow truck drop my truck with him. Part of the repair took a lot more work than expected. He worked on that one crank bolt for 2 more days to get it loose without breaking anything. He worked hard on it and kept me in the loop on what was happening.After 3 days, and a ton of effort, he got that bolt loose and was able to finish the job.I cant thank this guy enough for his extraordinary effort and honesty. I will send anyone his way if they have issues in Waco in a heartbeat.

Ro
Review №14

He is the real deal folks. My daughters car battery went bad. It was freezing cold. To replace the battery you had to take off the front left tire. He did it all in a short period of time. All at my place if business.. Highly recommend.

Su
Review №15

Myron has ALWAYS done a GREAT job and is affordable!

Mo
Review №16

Myron Ballard came to our rescue when our car broke down in Waco on our way from Dallas to San Antonio. The belt had broken on our Mercedes and had to be replaced. He was prompt after we called him and assessed the situation quickly. He went and got the parts and changed the belt(s) at the gas station we had pulled into. He was polite and his price was fair.

Al
Review №17

I just wanted some air, very nice place for assistance with this matter.

Je
Review №18

I had the most awful experience...he came to look at my ac..started pulling fuses didnt know how to put them back right. Well whatever he did my car wouldnt start now. Well after an hour of him trying to figure what he had done he gave up and said if I did something to your car I would tell you. Then he had the nerve to ask for payment!!! I ended up having to have my car towed and worked on because of this man. Use at your own risk

jo
Review №19

Good guy with great service! Highly recommend

Jo
Review №20

I have made several attempts to get in contact with this business but they have not reached back. Try another company that will answer.

ju
Review №21

Was broke down and had animals with me...the mechanic worked late into the night and all the next morning to get me back on the road.

Ci
Review №22

Myron helped me get my vehicle going after breaking down on a trip. He worked diligently and as quickly as possible to get me up a going again!

Na
Review №23

They did the job and had me back on the road in no time! Will be calling again

Information
14 Photos
23 Comments
4.4 Rating
  • Address:5900 Franklin Ave Unit 9, Waco, TX 76710, United States
  • Site:http://facebook.com/centexma
  • Phone:+1 254-420-6478
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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