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Perales Brothers Automotive
1125 Austin Ave, Waco, TX 76701, United States
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Perales Brothers Automotive
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lu
Review №1

We have used Perales Brothers for years and they are always helpful and professional. They are informative about the services they perform and what services might be needed. Never a hard sell and always helpful!

De
Review №2

These guys are the best! I cannot describe how thankful I am! They are always looking out for you and your interests. They also make things easy and will always check in with you before moving forward with something.

pa
Review №3

My experience with Perales Bro is that they are honest, polite, on point and Godly people. If they have fixed your car and you have a warranty on the repair they are honest enough to tell you and will repair your car. Me personally will always use them and recommend others to them. They are the BEST!! THANK YOU PERALES BROTHER S AND MAY GOD CONTINUE TO BLESS YOU.

Na
Review №4

Great auto mechanics. Owners are very honest and straightforward with the problems of the vehicle and costs, very honest. Sometimes are very busy and cannot get your vehicle in quickly for the necessary repairs. Would suggest hiring more mechanics and possibly installing another lift for oil changes or small/quick jobs.

Ki
Review №5

They are amazing! Fast and friendly service. I never feel pressure to do non emergency repairs. Love Perales Brothers!

Je
Review №6

They were recommended to us 3 years ago and they have become our regular goto mechanic. We also bring them here for preventative/ regular maintenance as well. They are honest and fair in their pricing. They are really knowledgeable and explain to you and show you what is wrong with your car. I trust them completely with my car. If you want a mechanic that will actually take care of you bring your car here.

Jo
Review №7

Great service ! We were traveling through and had issues with our car.. they got us in and out in a couple hours . Fixed our vehicle and got us home! Thank you

Jo
Review №8

Perales Brothers not only provides quality service for your vehicle, but also excels in their customer relations. Their friendly atmosphere, honest evaluations, and thorough workmanship combine to create an overall pleasant customer experience.

Br
Review №9

Can not say enough good things about this place! If it was possible to give more than five stars, I would.I was working in Waco from our of town when my car broke down on me. I had it towed to Perales Brother. Alonzo, one of the owners, checked me in and gave me a ride to work so I didnt have to Uber.When the car was ready, he picked me up from work and drove me to the shop.This is a 13 year old car, but it now runs better than it every has since I bought it. It used to have multiple dashboard lights coming on, now theres not a single light. Once again, I can not recommend these guys enough.

Ar
Review №10

I Would Not Recommend This Mechanic Shop At All, They Treat There Customers Very Badly, Unprofessional And A Big Waste Of Time, If Your Looking For A Good Mechanic, Go To Jesse Britts Automotive, They Will Take Care Of You, And Get The Job Done !

Al
Review №11

When I first walked in I dont feel as if I got good customer service. Then the guy worked on my car. It was only fixed for an hour then went out again. I returned the next day and he said I would need a whole new part. He said he would call me back with a price and never did. I called trying to get a part that he had taken off but was told that he was busy and would call back. Never happened. I actually had to get under the hood and fix the problem my self. Mind you I am a female and it cost me less than $10

Jo
Review №12

My starter motor went down on Saturday? Do you think I could get my car repair and ready the same day? Not at all anywhere in Waco but YES on Perales. The rare combination of kindness and competence with fair prices in one shop. Do your self a favor and bring your car to them.

Wi
Review №13

When I moved to Waco I was introduced by a family member. Ever since that first meeting everyone there recognizes me by name and vehicles and treats me like a king. I’m never going anywhere else.

Cy
Review №14

Everybody here is nice, courteous and helpful. They are honest and dont try to overcharge you...they are good at trying to what you need safely within your budget... will continue to go back. Thank you for the service you have done on my truck... nicknamed Big Red ♥️

Tr
Review №15

They took me in day of as my car broke down passing through town. They explained the process, fixed my alternator, and sent me on my way. So thankful I found them, and cannot speak highly enough about their service.

Ja
Review №16

Really honest place, amazing service. will be always going to them for my mechanical needs

Jo
Review №17

Ive always struggled to find auto repair shops that I trust, and believe they have my best interest in my mind. We buy older/used cars straight out to save money. Whenever we undoubtedly have to take our car in, I take it here. I know they will give it to me straight, present multiple options, and never pressure me into a decision. They always look for the best fix and not the most expensive.

Ab
Review №18

Good service just booked me for Friday

Ky
Review №19

Very friendly and professional. Clearly explained services done and gave me a full report of what they checked out.Made sure I didn’t buy anything that was unnecessary and I definitely felt like they had my interests at heart. Will definitely be back!

Ju
Review №20

I have used Perales Brothers for years I went on my brother Michael Contreras word that they were not only good friends of his but also GREAT HONEST & DEPENDABLE & VERRY GOOD at what they do & I could trust them & they wouldnt over charge & would do a good job.me like some do I went & have never stoped I use no one else to work on or fix my vehicles problems They know their work they are honest & guarantee there work . They are always ready to meet & greet you with a smile & offer you a cup of coffe or water & will even stop working to come from the back just to say hello or explain whats going on with your vehicle Gabriella is great. also to call you & let you know what is wrong & let you know the pricing & what time your car will be ready I didnt mean to write a book but I give credit where credit is due & Iam saying finding good honest mechanic shops is really hard especially in these times but I will stick to my PERALES BROTHERS JUST LIKE MY BROTHER TOLD ME HE WAS RIGHT THANK YOU MICHAEL CONTRERAS !! YOU WERE SO RIGHT I LOVE YOU IN HEAVEN BROTHER & I LOVE PERALES BROTHER. THANK YAL FOR YALLS MANNYYYY YEARS OF SERVICE but above all never changing WHO yall are or how yall treat yalls customers or Do yalls buisiness JUNE CONTRERAS REYNA VILLARREAL

To
Review №21

I took my Tundra to Perales based upon favorable reviews, and I was not disappointed. The prices are reasonable, and the customer service is outstanding. Alonzo definitely goes above and beyond on customer service. Even though he was extremely busy, Alonzo took the time to go over every repair item in detail, and even showed me the faulty parts that were replaced. I will definitely be back for future service, and I really trust the Perales Brothers!

Ja
Review №22

Great service good people delivered on time as promised under the quoted price

Br
Review №23

Honest and kind.

Me
Review №24

Alonzo and his team are absolutely terrific. I used many places in Waco before I found Perales Brother’s for oil changes and anything my car needs. Everyone at this location goes above and beyond with customer service and will always make sure you are happy. I’ve also recommended to many employees I work with and they love Perales too. Once you come here once you will never go anywhere else!

Re
Review №25

Great staff, honest, quick and reasonably priced.

Ja
Review №26

We were in Waco for the day from out of town when our AC went out. I stopped by these guys and they helped me diagnose and fix the problem very quickly. Great service!

Ju
Review №27

From Gabriella scheduling me to Alonso and Chris doing a great job, I will continue to bring my vehicles to Perales Brothers Automotive. They are thorough, friendly, fair and extremely trustworthy. I can’t say enough good about them.

Am
Review №28

They did my oil change, they were fast friendly and professional. They explained to me the future repairs that needed to be done to my suv in detail and even replaced a tag light that was out free of charge! I would recommend them to anyone looking for great service

Ca
Review №29

Perales Brothers always takes great care of my vehicle and has always made me feel comfortable to ask them questions about my car and any work that needs to be done. They are all so gracious and kind and with any car troubles in Waco, I’ll always call them from now on!

Co
Review №30

If you are having car trouble, need an oil change, or just need a tune-up, this is the place to go in Waco. Alonzo and his team are exceptional. They are friendly, kind, and knowledgeable. The prices are reasonable and the service is great. From your first phone call to the time you get your keys to your car back, they treat you with respect and dignity. Several times, Alonzo has beaten the price of multiple competitors on a job I’ve needed done. I am always pleased with the quality of work done here. Great service and even better people, you can’t ask for much more in a car place.

Ma
Review №31

Came down here with a friend of mine and they took care of a small issue expediently. The quality of the service which is equal to their hospitality. 10/10 if you need a Mechanic in Waco go to Perales Brothers!

Lu
Review №32

Perales Brothers is an incredible place, and I wouldnt get my car serviced anywhere else in Waco. Theyve got excellent service; they take the time to explain whats going on with your vehicle, and their plan to fix it. Their prices are reasonable, and theyre incredibly trustworthy. You wont find a friendlier and more knowledgeable staff anywhere else.

Ch
Review №33

Alonzo is incredible. Service here is exceptional. Trustworthy. Friendly. Professional.No one talks down to you. No one is disdainful.Everyone has gone above and beyond to help me and repair my car, more than once, and always for a competitive price. Perales has all my maintenance business.

Er
Review №34

I cant imagine a better auto repair shop existing. A number of people from my church recommended Perales Brothers, and I was not disappointed! I went in with what I thought was a bad alternator, but it was only the battery terminals. Alonso was straight up, honest, and did the small job with excellence. You can bet Im a regular Perales Brothers customer now!

El
Review №35

Great service I had originally taken my car to Midas for a thumping noise in my tire area. They quoted me 2800 to fix several things. Wanted a second opinion so I went here. It was around the same price but Midas told me there was something wrong with my rotors and there wasn’t. So it saved me about 1200 dollars. I think I will continue to go here when I have something wrong with my car! Prices of parts and labor were comparable to Midas.

Ma
Review №36

Super friendly staff and the best service in town!!

Li
Review №37

I took my old car into their shop. They gave me a quote which was very fair. Unfortunately, the part I needed is no longer available because my car is so old.But I want to say, these are great guys. They thoroughly checked out my car and were honest about the condition of my car and also told me about an engine problem of which I was not aware. Honest and very nice folks!

Li
Review №38

Honest professional expierenced... highly recommend.

Fa
Review №39

Best team ever! Alonso and his team are honest, hardworking, and go the extra mile for their customers. I trust no one but them!

Ti
Review №40

Everyone is super friendly, service is amazing, and everything is decently priced. Alonzo always makes sure everything is perfect from start to finish and remembers all of his customers names. I wouldnt take my car anywhere else!

Jo
Review №41

Very good

Ka
Review №42

Never in a million years would I think about going anywhere other than Perales Auto Bros. I have been a regular patron for about five years and have not been disappointed thus far. Chris and Alonzo are the kind of people who will greet you by name when you walk through the door, give you their honest opinion, and help you find the best solution. No one has ever tried to oversell a product or service to me, even when the opportunities have presented themselves. The establishment is not fancy or flashy, but full of good people there to serve your needs.

Da
Review №43

My father loves this place and the friendly men that politely repair, & / or create methods that positively enable. Thank you, Perales Brothers .

Ma
Review №44

I noticed a leak when pulling back to my house. I went same day, and they were willing to take a look for me. Everyone was so nice. They pulled it in, told me what was wrong, explained to me all the processes and how they do their 27 point inspections, quoted me everything, and gave me a really great deal. I don’t know much about cars, but I know that I will definitely be returning. I highly recommend Perales Brothers.

gr
Review №45

They’re the best! My low tire pressure light came on and I pulled right into their shop. They changed the tire out to the spare for me at no charge and were very polite and courteous. I’ll definitely be returning!!!

Da
Review №46

These people are great from start to finish ! I called to get a second opinion on a knocking noise that’s been going on in my car, and an oil change . Took my car in the next day they had me a ride to work pretty quick, called me and let me know what was wrong “an engine “ problem . I let them know I’d probably be trading in my vehicle, so just an oil change for now. They understand instead of pressuring me to fix other things (like other mechanics have done before ). Also a plus they let me know they have a pre purchase inspection for a small fee when I’m ready to purchase my new vehicle to avoid buying a lemon . They gave me a ride back to pick up my vehicle. Appreciate honest mechanics like this !!

An
Review №47

Alonzo and his team are absolutely wonderful. Ive trusted them with my Jeep for the past couple of years and they are such honest, kind people. They are my go-to in Waco! Thanks, Perales Bros!

We
Review №48

Alonso was fantastic to work with. Our truck broke down while traveling through Waco, and he worked to expedite a relatively complex repair so that we could make it home on time. The whole while, he treated us excellently, even volunteering to drop us off at Magnolia so we could hang out while the vehicle was being looked at.

Ry
Review №49

Great shop, after my first time here I knew I was gonna keep coming here for maintenance!

Me
Review №50

Alonzo was fantastic! My sons car broke down on the Baylor campus. We live two hours away, and as a mom felt helpless to help my son. Alonzo helped us every step of the way. He explained everything in detail including how much it would cost. They got the car in and out in less than 24 hours. I am so impressed! My son will be using Perales Brothers for all of his oil changes and car needs for as long as he is in Waco!

Mr
Review №51

Great service with a reasonable price. The Perales brothers are good and honest people that saved me money. I came in for a simple oil change and asked for the high mileage oil. Mr. Perales informed me that for my vehicle, he did not recommend it because the benefits of the high mileage oil to my car were small and outweighed by the higher cost of the oil. I ended up paying about half of what I am accustomed to for oil changes. Furthermore, my breakpads need replacement, and Mr. Perales offered to take me to school while they work on my car. They also give student discounts.

Sa
Review №52

Perales is the 1st and only place we call when needing work done. Fair pricing, timely service, nice ppl.

ri
Review №53

Good mechanics to get job done and a reasonable price.

Al
Review №54

Lets face it -- no one likes having to bring in a car with problems. These guys take all the anxiety out of car repair and give you honest, reputable, and professional service. The pricing is very competitive. I would recommend them to anyone requiring car repairs!!

Ra
Review №55

Friendly, great service as always!

Ja
Review №56

Nice and friendly people and do great work for a fare price... cant ask for anything better.

Ra
Review №57

My experience at Perales Brothers automotive was outstanding. Not only the coustermer service,from Gabriela greeting you with a friendly smile to Alonzo explaining to me about my mechanical issue. Alonzo is not only knowledgeable in his field of work above all he is honest and sincere. Im very satisfied with the matnience that was performed on my vehicle. Thank you Perlas brothers automotive!

Ri
Review №58

Perales brothers does a great job taking care of customers. Would definitely recommend them for your car maintenance and services.

Bl
Review №59

Weve been bringing our cars here for years and they always do great work at reasonable prices. Highly recommended.

Ki
Review №60

Very detailed pre purchase inspections a must do before buying a car!

Cr
Review №61

They have great service and very helpful. Awesome place to get your automobile troubles taken care of....

so
Review №62

Best automotive place in the 254!!!

He
Review №63

Always reasonable and such good people.

Al
Review №64

I will trust my business with Mr. Perales

Ar
Review №65

Great experience, the best in town

Je
Review №66

Very friendly and helpful

Mi
Review №67

These guys are fantastic! I wouldnt go anywhere else!

St
Review №68

They have aways done right with me. I trust this shop the most out of all of the other shops I have been to

Jo
Review №69

Best in Waco

Fi
Review №70

Good service and professional but expensive.

MJ
Review №71

Excellent service.

Al
Review №72

Only place I trust!!!

Information
11 Photos
72 Comments
4.9 Rating
  • Address:1125 Austin Ave, Waco, TX 76701, United States
  • Site:http://peralesbrosauto.wix.com/fixmycar
  • Phone:+1 254-714-0464
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:8AM–12PM
  • Wednesday:8AM–12PM
  • Thursday:8AM–12PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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