The service was 1st in class. In my search to replace the battery in a Grand Cherokee the employee that took my call, excellent the employee that handled the replacement excellent, cost very reasonable. Thanks for handling all aspects of the replacement. Nicholas
My battery went out on me while I was at work and I couldnt leave my job until right before their closing time. I called asking if they would be able to help me out. (I know, I hate being that person but I was desperate.) Without even a hint of frustration in his voice, a young man told me where to pull up and there would be no problem. Excellent customer service! He worked quickly and I was out of there about 10 minutes after 5! I think his name tag said Braden, but they definitely won my business with their customer service and efficiency!
EZ swap out.
I’ve purchased two of these batteries for two different vehicles. Both went bad in less than a year. The second one went bad 3/18/2020. The store did not have a battery that fit my vehicle. They told me it would be at least a week before they got one in. They have refused to refund my money so I can buy another battery somewhere else. They offered to loan me a used battery until one came in. At this point I no longer trust their product and don’t want to get stranded with a used battery. This is really poor customer service. Do not buy a battery here
Superior service!
Super grateful for the work these guys did! Opened right on time and got me in and out fast. Honored the existing warranty on my battery and above all made it easy!
I bought a pickup with one of these folks batteries in it. Pretty sure I killed it and they were apprised of as much and still hooked me up real fair on a new one.
People who work here are great and very helpful. The battery is awful. After buying the 30 month it died in 1 1/2 years. Interstate recharged it and died again 5 months later.
OEM battery died, they had a great replacement with a 6-year warranty versus 3-years on most competitors. Also the guys at the Waco location on Mars drive were awesome and friendly. The tech gave me great advice about my car and helped me get back on the road! A+ for these guys
Excellent service. Staff is very courteous and professional. All around a great place to buy your batteries.
Friendly, fast, and efficient. Exchanged battery quickly and very helpful to get me back on the road again.
The people here are friendly and helpful. I got my battery replaced quickly and without a hassle. Interstate batteries are dependable.
Stopped here to buy a battery for my motorcycle, man told me he did not have it, when asked if he could order one, I was told they would have to order a whole pallet of them, and they did not do that. I left there and drove on over to batteries plus, and they had what I needed and seemed glad to have shop at there location, I will start there in the future, instead of this place I have purchased the last 10 or 12 batteries I bought in the last two years.
Joe was SUPER nice and very helpful. He noticed that my battery was still under warranty so instead of him charging me he was honest and mentioned the warranty therefore I was able to take it back to Richard Karr and exchange it for free. YAY!!😁❤ Thanks again Joe!!
I had a great experience at Interstate Batteries with Samantha. She was so helpful and polite. Would return again.
Always great service. You gonna pay $$$ for a battery but they are well worth it.
I needed a new truck battery. They had what I wanted in stock and Joe installed it right away. Great service!
Quick service and the staff are super helpful. Fastener bolt for my battery terminal snapped while I was trying to get the new battery in and wasnt making a good connection so the guy helped me rig it up to get going until I can get the terminals replaced.
Quick, walk-in replacement of car battery. Highly recommended.
Great place to buy barriers & or have them rebuilt. !
Most of the time, they do a fantastic job with helping out the customer in dire crisis. They are cheap, friendly, and knowledgeable. Sometimes, there are a few lazy workers, but the rest are great!
I have a foreign car with a battery that is bolted down and tough to access. Interstate battery did in 10 minutes, what it took National Tire and Battery 6 hours to do. I brought books and a bottle of water to the store, assuming that I would be there for at least an hour but they had me in and out in 10 minutes, with a competive price and excellent service and installation. I wont go anywhere else in Waco.
Staff is great here. Prompt service!!
Fast and friendly service!
We only buy our batteries from here. Great prices, and wonderful service!
Always great fast and helpful friendly sevice
They are extremely helpful. Very friendly employees who provide great customer service.
Great customer service great batteries little off the beaten path but worth it
Samantha Baety was very polite and respectful very helpful
They are GREAT! Open until 5:30 Mon-Friday. Closes at 2:00pm Saturday
Yes they are open for the general public. I have never had a problem with one of their batteries.
Great customer service, Samantha was very helpful!
Courteous and pretty quick. Thanks!
Excellent service! Honest, trustworthy, and helpful. Thank you!
Fast Service. Professional Staff.
Nice and friendly associates.
Great customer service
Lot of good experiences here
Fast service
Keep your car starting
Sam was awesome !!!!!