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EMS Automotive
64 Pine St, Waltham, MA 02453, United States
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EMS Automotive
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dv
Review №1

The guys over at EMS did a fantastic job helping me out with my car. They were super efficient and extremely patient and helpful throughout my entire insurance claim, which we know can be a hassle for most cases. from making sure I was able to get OEM parts to providing me the best scenarios in dealing with getting a rental. My bumper was fixed beautifully and they were also able to provide me info alongside quotes on future maintenance work which at the end of the day gave me reassurance and control on what additional work has to be done on my vehicle. If you want the job done right, accompanied by having trustful information on your vehicles performance and a detailed checkup then you know where to bring it. Much appreciation and respect for the guys at EMS!

Da
Review №2

Its always a pleasure working with these guys. My most recent experience involved replacing a battery on which the dealer wouldnt honor the warranty. They not only did the work within my tight time limitations but were able to get the warranty honored. Knowledgeable, friendly, and fair; cant ask for more than that.

Da
Review №3

I do not recommend this place, 960$ for brakes ans rotors, they take advantage of people. THIEVES!!

Ni
Review №4

I have nothing but good things to say about Alex and EMS. They were professional, expeditious, communicative, cost conscious, expert and interested - Im a car guy, this is what I was looking for when I heard about EMS and its exactly what I found.I left the car with Alex and a list of when the major components had last been serviced and what I suspected needed to be done based on what I could see. Alex crossed referenced that list with the manufacturers maintenance schedule and his own assessment and got back to me later that day with a detailed quote, complete with the details of where the cost could change once things were apart and he could see the condition of internal components. As parts arrived and these discoveries were made, Alex kept me in the loop with what was being done and the timeline. When I came to pick up the car, everything was in working order, in the condition I left it and I had a good chat with Alex. I will definitely be coming back.

mi
Review №5

I would like to to thank Stan and the team at EMS for always doing an awesome job working on my F-150. Couldn’t have been happier with their service, would never bring my truck anywhere else but here!

Mi
Review №6

I went to EMS Automotive for a used car pre-purchase inspection. These guys are professional, honest, friendly, scheduled me in on a short notice, and the prices are fair. Top class service, I cant recommend them enough! I will be coming back for all my car maintenance needs.

Ma
Review №7

A very good place to get your car serviced get fuel and some snacks for a road trip pleasant staff clean environment inside the store safety protocols followed good deal.

Ge
Review №8

These guys are great. Came in for an oil change and alignment but they ended up spending extra time to show me any potential issues my car might have. Recommended future repairs and things to watch out for. Highly recommend.

Je
Review №9

Excellent alignment, they always find things wrong with my car that I didnt even ask them to check and usually fix them the same day. They are true car guys and love cars almost as much as I do. These guys will take care of you!

Pa
Review №10

In rare circumstances do I wish I could give more stars... A prime example of excellence, professionalism, dedication to craft, and just great people is the guys at Extreme Motor Sports LLC! Every car I have ever owned was serviced explicitly was EMS Waltham. They have always been upfront with the work, time, cost, and ability! Never have I seen such transparency in a shop before! If something is going to cost more, or take more time I am notified immediately! All my friends have been sent to them as well with no remorse! They take care of everyone as if theyre family! All business have their share of good and bad reviews/ experiences but not at EMS! They hold true to their values and never ever disappoint! I will always be a life long customer! If you need anything done to your vehicle whether its maintenance, or modification they are the guys! True motorsport enthusiasts!

Ja
Review №11

Great service, highly knowledgeable crew who take time to explain work.

Al
Review №12

Great team to deal with! I had all my 4 tires replaced, got the alignment done and all breaks replaced. I was very pleased with the service, the guys explained what my options are, answered all my questions and did a great job with installation. I felt like I picked up a brand new car. I am very happy with this shop and will be back for any services I might need.

Da
Review №13

I had the greatest experience at E.M.S.i was looking to get some work done on my car explained what i needed got in on a next day appointment had the work done that same day My car rides like new again .ill be going back. thanks to the guys at E.M.S.

Ja
Review №14

I was recommended to EMS by one of my friends and I was certainly more than pleased with my service. Stan and Alex are a very great team, providing a level of honesty mixed with quality that is hard to find from many other auto shops. Would definitely recommend anyone in need of any kind of car repair or maintenance, I dont know if it can get any better than the team at EMS.

Br
Review №15

They did a great job aligning my car and got it done same day. My car drives like new again and price was very fair. Great place to go for an alignment, etc.!

To
Review №16

I brought my Chevy Cruze in to check out a check engine light. They were extremely professional and walked me through all the issues and gave me a very fair price. They even helped with the cost of a rental when they determined they would need to keep the car longer then expected. Absolute 5 star experience. Alex is awesome.

Ar
Review №17

I brought in my Honda S2000 for a much-needed alignment to this shop and these guys are absolutely awesome. They inspected and test drove the car beforehand to make sure it needed an alignment before doing it, and they test drove it after to make sure the new alignment was good. My car was lowered and pretty much no other shop would do an alignment on it, but these guys worked patiently and very hard to get my lowered car onto their alignment machine. As I drove away the car handling felt awesome, and the alignment they did even removed a sticky spot in the center of the steering so the wheel turned much easier now. All three mechanics I met here here were extremely friendly too, Ive never seen this before at any other shop. Finally I think the price they charged was very reasonable. I would definitely recommend this shop to anyone who wants quality service on their automobiles, especially those with performance cars, as the guys here really know what theyre doing and seemed very trustworthy. They have recently moved into the space that used to be Donovans alignment after Donovan retired.

Al
Review №18

I personally recommend this place to everyone ! I met these guys a few years back and they have been a godsend, saving me $$$$ & helping me keep all my cars running & in amazing shape. They do amazing service, repairs, upgrades, they do pre purchase inspections, sell tires along with Mounting & balancing, alignments, they service motorcycles. It’s a one stop shop for all your car needs!They took care of so far 4 of my cars along with my wife’s car. They are honest, hard working & do quality repairs. They go above & beyond to make sure your happy. I’ve referred my whole family to them, in laws, parents, sister & countless friends.

Kr
Review №19

Since I bought my motorcycle couple years ago, I went to extreme motor sports for my scheduled service. I called them first to make an appointment, andwhen the gave the date to bring it, they do a good job in a short time. If Alex is busy, he will not ask you to bring your motorcycle and just sits there in the garage for couple months.The last I did last week or so is to replace my old tires after 13000 miles. Alex suggested to me the Michelin road 5. He explained that they are good for rain and they are good for cruiser. Alex did a good job, the tires are well balanced and the ride is smooth.In 2 words Alex is very knowledgeable

Fe
Review №20

Stan and Alex did a great job fixing alignment on my Highlander. I hit a pothole and the car never felt the same after that. They recognized the alignment issue and fixed it. This saved me a bunch of money, since I expected a much more expensive repair. Very professional and honest guys!

Vi
Review №21

Alex and Stan are a great team. When looking for any kind of service, I look for three key characteristics: Knowledge of their field, Honesty, and Friendliness. Alex and Stan have exceeded my expectations in all three areas.I discovered Extreme Motor Sports couple of years ago when looking for auto shop to replace breaks of my wifes Honda fit.Going by their, at first I thought they only fix high end cars but I called them anyways. I was impressed by the friendly conversation over the phone.After asking few questions about driving habits, Alex suggested couple of choices for brake pads and rotors and to my pleasant surprise the labor cost was very reasonable and obviously way less than a dealer.Since then, I have been using Alex and Stan for all my auto needs. Recently my 5 series had a suspension issue while driving on the highway. Stan was able to diagnose the issue and made the fix and so far no issues.Stan also replaced my 5 series brake pads/rotors with OEM parts, again at a very fair price.When I was at the shop last time, I noticed that they were rebuilding an engine for one of their auto enthusiast customer. This confirmed that Alex and Stan know what they are doing.The only thing you have to take into consideration that this is a two man shop so on days they are very busy, you may have to drop of the car or leave it overnight for them to work on it.Overall, I am glad that I have found the dynamic and honest duo of Alex and Stan for my auto needs.

ca
Review №22

Alex and Stan do a great job communicating what they’re doing and why. I had them replace my Imprezas brakes and diagnose a check engine light. They noticed that the check engine light was likely covered under warranty so they recommended I have Subaru perform the repair. These are mechanics you can trust.

Vl
Review №23

Great service at very fair prices. Alex the owner is very knowledgable and will give you lots of great tips on your car maintenance. When you need a new part, his prices are very competitive and he will guarantee the quality.

Wi
Review №24

Our family has found our new mechanic. I brought in a car for a pre-purchase inspection, and Alex gave me confidence from the very start. He looked over the car thoroughly, and took the time to show me various areas of concern while it was on a lift - pointing out both good and bad.He identified several issues through the inspection that I subsequently had the dealer fix before I bought the vehicle - saving me hundreds if not a thousand dollars.Since moving to New England, I have had trouble finding an honest mechanic who will take the time to talk to you. EMS is it for us. Thanks guys!

Ca
Review №25

This place is fantastic - I highly recommend anyone go there. They definitely go above and beyond, are extremely reliable and trustworthy every single time I use them!

Mi
Review №26

If you love your car then this is where you will need to bring it. Alex & Stan are incredibly passionate about doing quality repair work but also customer service and making sure you and the car is taken care of. They know a lot of the intricate details that only dealers might know about the cars and can truly diagnose them. From high end sport cars, to suburus to my lifted toyota 4runner they do an amazing job and use high quality parts and are an incredible value.

Ja
Review №27

Very professional, friendly, honest service . Took my car in because of no heat and they were able to quickly figure out the problem and work with me to get it going again . Alex and Stan and everyone else who works there are great to deal with !

Ni
Review №28

Extremely friendly and knowledgeable team. Stan and Alex do their absolute best to make sure that all customers needs are taken care of. They specialize in both domestic and foreign cars and motorcycles, with a focus on custom builds as well as regular maintenance.

rs
Review №29

Fast and reliable! Did the breaks and rotors on my rdx in no time! Thank you!

Ta
Review №30

Great people who seem dedicated to letting you know what exactly is going on and trying to give you the deal you want. Love it!

Pr
Review №31

I feel like, professionally they maintain business ethics of high standard.I found Stan and his colleague Alex reliable and trustworthy.

Ro
Review №32

Friendly person who helped me as i was driving through the area. I had a dumb issue that was easily fixable with the naked eye if i had paid more attention.

as
Review №33

I needed an alignment really bad. I walked in to Donovans on a busy Monday morning. Not only were they able to service my car immediately, but they quoted an hour and it was done in less than 30 min! On top of that, they were very helpful & polite. 5 stars for price, time, & immaculate customer service! Thank you!

Sc
Review №34

I know Alex and Stan for three to four years now. I was introduced to their repair shop, when I was towing a motorcycle for a client, to be dropped off there, and I was extremely surprised to see how professional and curious these gentleman acted, and how clean and organized the work area looked. Later, I learned from my other client David, that he used them to fix this Mercedes, and the guys do a great job and are always fare, so Ive also started to bring my cars for service here, including my nightmare ford taurus, which I apologize was a trouble car, but even with that they handled it very professionally!

Ho
Review №35

Love Dave! Trustworthy, accommodating! Hes worked on my cars for at least 5 years.

Ro
Review №36

Thank you!Great tires,great service !

Ni
Review №37

Alex and Stan extremly professional. Explaining to me all things they going to do and no unnecesary extra services been added.Every thing was discussed before doing and no mental pressure about some future work. Simply the BEST.

Information
56 Photos
37 Comments
4.9 Rating
  • Address:64 Pine St, Waltham, MA 02453, United States
  • Site:http://extrememotorsportne.com/
  • Phone:+1 617-372-7837
Categories
  • Auto repair shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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