So far very helpful
I needed minor body work from an insurance claim and also wanted a scratch and a ding fixed that I was going to pay for. I took my truck in 1 week before dropping it off so they could assess the damage and have all parts ready when I dropped it off the next Monday when my vacation started. I wanted to avoid having to rent a car. When I dropped it off the next Monday, I told them I really needed it done by Friday. It wasnt done Friday because they found more damage and couldnt get the part for almost 2 weeks, even though they are a dealership! Ridiculous! I had to get a rental. They never called to say it wouldnt be done the following Friday, but the following Monday they called to tell me they wrecked my truck pulling it into the shop! 😡 They said theyd fix it. This took another week! So I had to drive a stinky, clunky rental for 3 weeks before they called to say it was done. When I finally got a call and went to pick it up, they had never fixed the ding and scratch that I had asked them to fix, even though they had it over 3 weeks! 😡 Ridiculous! The manager did give me a discount but now I have to go all winter before I can get more vacation time to get it fixed and not have to drive a rental. 😡 Then, a few days later my drivers side mirror starts rattling and shaking like its about to fall off. I had to go back again to get that fixed! Why couldnt it all have just been done right the first time?!
Great staff, good quality work and timely. Thanks guys for the great job and good service.
Come to the Klaben Body Shop and youll find honest people doing quality work. The cleanliness of their shop is a shining example of the pride they take in their work.
They were kind patients good
Fantastic work and great customer service
Work done quickly.