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Pole Position Auto Body
26777 Bunert Rd, Warren, MI 48089, United States
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Pole Position Auto Body
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Si
Review №1

Having your vehicle damaged is a frustrating experience. Picking a repair facility can be overwhelming. I choose pole position after seeing friends use them time after time. Bob and staff worked with my claim adjuster to find the best way to repair my truck and did a great job with all of the work. My truck was out of commission for less than a week and I couldn’t be happier.

Te
Review №2

Repaired my bumper after a tire rolling in the road hit it. courteous and did a great job! Car looks great and they even cleaned it for me.

Br
Review №3

Bob and his team at Pole Position are top notch! This is the third time I have had to get body work done and they handle everything from working with your claims adjuster to rental cars to fixing your vehicle to its former glory. I recently used them for a full vehicle detail and cleaning, which brought the inside of my car back to life! Recommend them for any vehicle needs!

El
Review №4

Excellent, excellent, excellent body shop. The team on Pole Position was extraordinarily helpful. They got my truck back to me very quickly after getting rear ended. I would highly recommend them to anyone who is in need of a body shop.

Br
Review №5

I came into to Pole Position to have them take a look at a gouge in the side of my truck that happened while the vehicle was parked.The staff was professional, honest, and forthright will all details of the repair and estimated lead times.The price was fair, and the work exceeded my expectations.

Ro
Review №6

I have used Poles services 3 times and will never go anywhere else. They are professional, do a great job, go over and above to get the work done quickly and done well. Cant recommend them enough!

cr
Review №7

The crew at Pole Position did a fantastic job on my truck0. I walked in told them what my budget was and what everything I wanted done. Hugo made it happen. The truck looks like new inside and out. I definitely will be going back for any body work or detailing on my truck.

S
Review №8

They were very polite and professional. The place was very clean and organized, took my car in on Monday out by Wednesday. The car looked brand new when it was done, they even touched up other scratches on the car, highly recommend, my blue camry is back!

Br
Review №9

Had my truck back in a couple days and it turned out amazing. They even went the extra mile and fixed my inside door handle while they had it! To top it off they cleaned it inside and out.

Se
Review №10

Pole Position has been my go-to auto / collision repair shop since 2009. Outstanding customer service and attention to detail. I can trust the team here to get the job done in a professional and timely manner.

Br
Review №11

Bob, Hugo and their team are great to work with. They are competitive with their pricing, and accurate with the timing of how long the job will take. I have used them numerous times over the years. My vehicle always comes back cleaner than when I dropped it off - inside and out - and they offer car rental options as part of their service. Quality, locally owned and operated shop!

Ky
Review №12

I had a good amount of damage done to my driver side rocker panel and left front fender. Pole Position gave me a good quote, then did an impeccable job, making the car look like new. They also removed a couple dings and scratches for good measure. Additionally, I had some stains in the upholstery of my car seats, which they also got out and made look like new. Just a fantastic job all the way around at a fair price.

Ji
Review №13

Had a window tint done for my 2019 bmw (all windows, limo tint). Pole position did an excellent job, the tint is perfect. Returned my car to me after a nice exterior wash as well.A great business overall with honest people who do great work. I wouldn’t hesitate to do business with them.

Am
Review №14

Great place and very professional! Me and my dad both take our vehicles here and we have never had a bad experience! 10/10 recommend.

Lu
Review №15

Bob and his crew did an amazing job on my car! It was ready when they said it would be, and my car was spotless inside and out! Thanks again!

Be
Review №16

Bob and his team do great work. Honest and reliable. We learned the hard way not to go to another shop!

Mi
Review №17

I have been using Pole Position for our fleet cars for a couple years now and it has always been a good experience : 10/10 - everything has been repaired timely and done right, the first time!!!Thank you Bob, Hugo and the rest of your team for the great service!-Mirsad

Ka
Review №18

Great customer service and excellent work

Ms
Review №19

I chose this location due to the reviews I read, and was praying the reviews were honest. They were ABSOLUTELY honest reviews. My experience from the beginning to the end was great. The entire staff is so professional & helpful. I put my vehicle in the shop on Monday 7/27/20 & was told it would be ready today 7/31/20 - it was actually done a day earlier & that made my day.Something else that really warmed me was the day I dropped my car off, I was trying to get a Lyft & they had no available cars to pick me up. I was prepared to walk home, however Hugo said that he would have someone drop me off. When they dropped me off, they mentioned that they would also come pick me back up when my vehicle was ready. They did just that. That meant a lot to me because that is really not a service they offer & for them to go above & beyond like that was AMAZING! They proved that there are still some AWESOME businesses with AMAZING customer service. Thank you so much & my baby LOOKS BRAND NEW!!!

Mi
Review №20

This place is all about customer service!!! It’s refreshing to see a business that actually cares about you. I Had a lease vehicle that needed to turned in. Had a few dings and a cracked windshield that needed to be addressed. Picked it up when it was done and drove it right to the dealership to turn in. Inside was detailed. The owner even checked the tires for to make sure they were going to pass inspection.

Ja
Review №21

This is the second time Ive been here. The first time a storm did damage to my hood, so when my truck got scratched up I knew exactly where to go. Without a doubt my truck was back to looking new again quickly. I am so pleased with their work. Thank you.

As
Review №22

Hugo was amazing with his assistance ! A1The body shop did a great job repairing my door that was hit. It looks as good as new, def would come back for any future repairs.

Br
Review №23

After having my brand new truck (600 miles on it) backed into a parking lot, I was in search of a good body shop to get things looking new again.I am so happy I was referred to Pole Position. The customer service is fantastic, they worked with my insurance who was trying to pay only $375 to get the work done (WHAT!?!?), used OEM parts, and when it was all said and done, the truck looks just like it did the day I got it. On top of that it was washed with tire dressing and the whole works.To go above and beyond, some of the parts were on backorder from the OEM for months (thanks Covid), so they actually reassembled it so I could drive it while they waited for the parts to come in, basically doubling their work so that I wasnt stuck paying for a loaner for a month. I just cant say enough good things about the owner, staff, and workmanship here.

Ar
Review №24

They do great work. Communication and follow up is phenomenal as well. Highly recommend.

To
Review №25

Pole position auto body is the best. I love you Bob Frick!!

Na
Review №26

They do quality work and are very professional. Perfect and looks like new! They even cleaned the interior. What a great job they did.Highly recommend!

An
Review №27

Brought my car here for repair based on other reviews. Was not disappointed! Turn around was pretty quick, even with a major holiday in there. The staff was patient and professional when we called for an update. They detailed the car and it came back looking brand new. Highly recommended.

Su
Review №28

We are very pleased with the work we had done after a car accident. Pole Position Auto Body is reliable, honest and provides high quality work.

Ch
Review №29

My wife was driving on I-696 today when her rear tire exploded and shredded. Fortunately she was able to drive it off the freeway at the next exit and into Pole Position Auto Body. These guys were really unbelievable. They immediately removed what was left of the tire and installed the spare at no charge! We’ve never had dealings with them before but I would definitely give them my auto body repair business after their act of kindness and generosity. Thank you again and may you receive the good Karma that you deserve!

Ca
Review №30

Needed my windshield replaced after a rock hit it. Got me in and the windshield replaced within 2 days. Great service that went above and beyond.

Ha
Review №31

I have to say my experience at Pole Position was wonderful. My car looks awesome & brand new after they worked on it. They even cleaned the inside and the tires. My tires look so clean and good. They also have a checklist of things they check before they return the car like headlights, tire pressure, make sure the radio works, things like that. Customer service was great and I definitely recommend them! Thank you to everyone at Pole Position Auto Body!

La
Review №32

While working on my motorcycle, I made a mistake that damaged the fairing cover. I ride a 17 CVO Street Glide with a custom paint job from the factory. HD does not share the formula for the paint and when I called the dealer they gave me one option....buy a new fairing for $1210.00. I called these folks and brought it up to them to see what could be done. Without hesitation, they were confident they could repair it and come very close to the color on the bike.These guys arent rookies. This was no simple mix. Its kinda black, but not really, maybe some brown or green in it...and metallic flakes. Their color match has me shaking my head at how close they came. They did an amazing job.They had it done in one day and for way way less money.These folks are pros at what they do.

Ke
Review №33

Great service! Very pleased with their work.

Jo
Review №34

Bob and his team did an awesome job on two of my vehicles. Highly recommend them for your repair needs.

Wa
Review №35

I went to have frame straightened they did fantastic job couldnt be more happy with the job they did and price was fair

Sh
Review №36

Truck looks fantastic! They went above and beyond and was very reasonable. We would definitely use their services again. Thank you!

De
Review №37

I love, love, love Pole Position. Everyone is very knowledgeable and courteous. They really know their business. They kept their word as to whatever they told me concerning anything about my car. When I picked up my car, it was clean inside and out, I really appreciated that. Pole Position will always be my auto body shop. Thanks guys....

Ka
Review №38

Exceptional customer service. Great job!

A
Review №39

Very fast repair! my car was detailed once the repair was finished. I was pleasantly surprised. my car was back to me within 2 weeks....and that included a holiday in that time frame where the shop was closed for 4 days!

Ve
Review №40

Great collision shop and they do an awesome job on repairing your vehicle. Nice people to work with.

To
Review №41

Pole Position did an amazing job on my vehicle. They were professional, thorough, quick, and the customer care was outstanding. They paid attention to all of the details and even did a little extra. They cleaned the vehicle inside and out; they even shined the wheels and tires. I would recommend Pole Position to everyone. I will be going back there for all future body work.

Je
Review №42

Great customer service and an excellent job on the repair. My car looks brand new! The team did wonderful with the detailing of my car as well as keeping me in the loop on the repairs. I definitely recommend them! Awesome job! Keep up the great work guys!

Le
Review №43

Great feeling coming home to see your car in the driveway all fixed up! I cannot say enough great things about Bob and his staff at Pole Position Auto Body! Completely hassle free process. They even fully detailed my car, inside and out AND delivered my car to my house. Hands down, best customer service! I will never go anywhere else. Thank you again Bob!

Ri
Review №44

The customer service here is awesome! They helped me arrange a rental car from Enterprise (which were equally as awesome!) They picked me up and dropped me off after. The work they did was excellent and the price was decent. They even cleaned my car inside and out! I would definitely recommend them. Well be bringing my husbands truck to them for work very soon!

Sh
Review №45

They do Great work!!! All the staff are polite and helpful! Been a customer for years! Wouldnt take my vehicle anywhere else for body work!! They do EXCELLENT work!!!!!!

Ro
Review №46

These guys here are great. I really like to say awesome. They had my truck just over a week and it looks like it just came off showroom floor. Cant say enough about the quality and details.Best decision to come here

Se
Review №47

Bob and Hugo took GREAT care of me! Fast, top-notch quality work. And they even paid the difference for my rental that wasnt covered by my insurance policy. An excellent all around experience! Thanks guys!

Ju
Review №48

I was recommended to this place by my insurance agency when my little impala got smashed in by a truck in the rear end. These guys did a great job and were so nice and polite! I have a few more issues with my car and I will go to them for sure and make sure to suggest everyone I know to see them! They are the best

Sc
Review №49

Just had my truck in for repairs and all the guys there went above and beyond to take care of it. Excellent customer service and workmanship. They made the process hassle free, I highly recommend them.

mi
Review №50

The guys at Pole Position knocked it out of the park for me. I gave them my worn out MINI in the hopes of giving it a new life. I came in and talked with them about what I wanted for the project. They were very helpful and made sure I got what I wanted. I couldn’t thank them enough.

Da
Review №51

All I can say is WOW! Bob and his team did an awesome job! I had some rust issues on the front bumper of my truck and I was hesitant taking it somewhere new. I did a little research and after reading all the great reviews I felt confident I was making the right choice. When I went to pick it up, I knew 100% I made the right choice. My truck looks just as good as the day I got it from the dealer! He not only sent me pictures of the daily processes he took to fix it, he communicated daily with me reassuring my decision. Thank you so much for everything and I will be sure to recommend you to everyone!

Bl
Review №52

I’ve been calling around all week to get in and get an estimate on a broken car door. Not only did they see me within five minutes the same day, they repaired it the same day too! Super super friendly and accommodating. I’m not the best driver in the world so it’s probably safe to say I’ll be back for collision services at some point. Thanks guys!!!

Ad
Review №53

Bob and his staff are the best! Great quality of work and very reasonable prices. Wouldnt trust my car anywhere else! Mechanical and Body work. Thanks guys you truly are the best👍🏻

Ja
Review №54

I called in to have an associate give me some sort of help on a damage, and he was nothing but short and rude with me. Sad thing is I was actually planning on taking my car there later, too. I will definitely not be taking anything to this location, not now or ever.TO OWNER -- I greatly appreciate your feedback!!!! Apologies if I misinterpreted your tone; like me, you might have been dealing with a stressful and busy day. I do not recall anyone offering me much help (emails included). Unfortunately, my mind was too occupied with trying to fix a mess (understandably so), that I forgot to keep that possibility in mind and think about your situation. Again, I greatly appreciate you taking time to correct any misunderstandings and reach out. Updated 5 stars for awesome customer service. Thanks again!

Le
Review №55

Bob and the guys at Pole Position were absolutely awesome! They worked around our schedule to have the repairs to our vehicle completed and did an awesome job!My wife and I noticed some wind noise that we didnt remember hearing before and while I was out of town, my wife called about it and they took care of it right away.I loved the fact, that I could call or walk in at any time and the first person I talked to knew exactly which project was mine. No asking this guy or that guy to find out. The attention to detail and the personal service we received was unlike any repair shop I have worked with before.We have found out repair shop.

do
Review №56

WOW! My experience with Pole Position Auto Body restored my faith in humanity!!! Theyre awesome. Courteous, honest, and fantastic repair. A positive ending to an ugly beginning. Thank you so, so much.

Mi
Review №57

Pole position went above and beyond for my collision repair! I am very happy with my experience with them. I highly recommend you bring them your business.

Je
Review №58

Excellent customer service

Ma
Review №59

These guys are the real deal! Great work, material, and communication! They even comp’d a rental for the week when my insurance wouldn’t cover it. Thanks!

Ni
Review №60

I just got my car repaired and my experience couldnt have been any better. Hugo and Bob were great to work with and professional. I would recommend Pole position to anyone to get their car repaired.

Wi
Review №61

My wife and I have been taking our cars to Pole Position for years. Just had my Cadillac CTS fixed and it is another fantastic job. Highly recommend this company.

Em
Review №62

Awesome customer service and high quality work on my car after it was damaged from an accident. Worked around my crazy work schedule for pick up and kept in touch on their progress on my car. Highly recommend.

JR
Review №63

Quality work with outstanding customer service. They went out of their way to help with pickup and drop off. My vehicle looked good as new when I got it back.

Ca
Review №64

Excellant Body work. Timely & reasonable, attention to detail, very professional well established.

Jo
Review №65

Ive been taking my vehicles to Pole Position for years and theyve always done a great job. Ive recommended them to my friends, family and my customers and they have all been satisfied. Hard to find great service and quality.

St
Review №66

Love this place great customer service. I have taken my car here a few times always great work.

G
Review №67

Helpful friendly fast service. You can really appreciate the timeliness when youre in need of a vehicle back on the road.

Ro
Review №68

I was referred to Bob from a friend of mine and I couldnt have been happier. (Sorry it took so long to get around to this). My Dodge Ram had some serious front end damage. Not even a week later she was brand back in my possession and on the road again. On top of that, not once did I feel uneasy about calling and asking questions. He and his staff far exceeded my expectations and I would highly recommend Pole Position to friends and family. Customer service is clearly on the top of their priority list. Thanks again Bob.

h
Review №69

Not only did they fix the exterior of my car in a week, but they also made the interior look really nice. I would definitely recommend.

Da
Review №70

Love this place for auto body repairs.

vi
Review №71

Second time using this collision shop did a great job on my car Thanks Robert Frick!!!

Al
Review №72

They did a great job on the front clip re-spray on my 02 GTP! Professional show quality work at a reasonable price!

Br
Review №73

Great work incredible turn around time highly recommend couldnt tell my vehicle was ever in an accident

sc
Review №74

Bob Frick and Hugo have done nothing but the best for me and my family when it comes to fixing our cars. They have come gotten me at home, drove me to work, and even gave me loners. I will do business with them for the rest of my life.

Ja
Review №75

I paid to have a damaged bumper fixed. It was not done correctly. It was just shoved back into position and popped out a week later. It also took 5 days longer to get the vehicle back than originally quoted and the first time I went to drop it off on Friday they said to come back on Monday wasting my time.

Ke
Review №76

The crew at Pole performed quality work on my Hot Rod and had it looking stunning for the car cruises!

Wi
Review №77

I was recommended to Pole Position by a friend, im very picky about my vehicle but they did a great job on my 79 Chevy! A+

Pa
Review №78

Amazing service! My car looks great 😊

Ca
Review №79

Just went there today. So far very impressive!

Ka
Review №80

Best paint jobs

Ja
Review №81

The guy who is over the employees were talking to them like they were beneath him, and he talked to me like I was nothing. surprisingly my parents were good customers of theirs but I made sure my mom wont be doing any other business with this place. Word of advice if you dont like your job, find another one!

Da
Review №82

Some sick rides, and insane restorations. Friendly staff.

Pe
Review №83

Very nice professional people

ci
Review №84

Great service.

De
Review №85

Not the friendliest people on the planet

Information
50 Photos
85 Comments
4.8 Rating
  • Address:26777 Bunert Rd, Warren, MI 48089, United States
  • Site:http://polepositionautobody.com/
  • Phone:+1 586-775-4825
Categories
  • Auto body shop
  • Antique furniture restoration service
  • Auto restoration service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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