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King Collision
2000 N River Rd NE, Warren, OH 44483, United States
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King Collision
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De
Review №1

Recently purchased a Wrangler. It had damage below the drivers side tail light. They were quick to fix it & it looks great. They went above & beyond & detailed it too. Staff was friendly. Would definitely go there again.

De
Review №2

Excellent repair. Wait there for repair. Done at the blink of an eye. Was so happy!

Mi
Review №3

I used King Collision to repair my car in a front end accident. Not only were they professional and courteous, but they kept me well informed and stood behind their work. I would absolutely recommend them and use them again.

Je
Review №4

I dont have enough good to say about my experience here. Mark did the estimate on my car. All the staff were so kind. The result was awesome. Would highly recommend

Bo
Review №5

Best service!! Staff so polite...

Na
Review №6

Everything about the services performed was perfect. I highly recommend King Collision ! They even detailed the interior, my car looks amazing, inside and out !!

Ca
Review №7

Recently my 2017 Nissan Pathfinder was damaged on the right front nose piece. I cant say enough for the fantastic job Kings did, not to mention the excellent detailing job to clean it up after they finished. They are well worth the money even if you get a quote for $50 to $150 less. I hope they are here for as long as I might need auto body work done.

Ke
Review №8

Same great quality & service, come visit us at any of our locations!

Yv
Review №9

Fast, looks great.

Kr
Review №10

I would highly recommend anyone to come to this business for anybody work. They are punctual with getting stuff done on time, very professional. The car looked brand new after they fixed it. They went above and beyond by washing the car, putting tire shine on the tires and rims, cleaning the windshield. I wish I would’ve went to Kings collision when I had my accident.

Mi
Review №11

They appear to be and are quite helpful and will help you get a rental. The shop is professionally certified and works all major insurers.

De
Review №12

Would not recommend. They said they inspect the car and do repairs including but not limited to auto body, a/c, engine, etc. my fiancé hit a coyote in her car and took it to them expecting the car to be repaired. They fixed the bumper corner light and that’s about it. The did not repair her broken intercooler piping (factory turbo, nothing aftermarket) and they completely overlooked the cracked a/c condenser. Either these guys don’t actually take care of their customers or their not sure what their doing. Either way, I’m sure there is plenty of other service shops to go to that will ACTUALLY FIX your car when you’re in an accident, and do it correctly.

Ga
Review №13

Just got my car back after being rear-ended and sandwiched. Car looks better than it did before the accident. They did a great job and were very pleasant to work with. Even provided a loaner so I could get to and from work. I highly recommend their services.

Mi
Review №14

I hit two deer on rt 80 (by Grove City, PA) 2 weeks ago today. The front end and driver side doors were messed up bad on my Chevy Cruze. The hood was buckled up and the front bumper was torn to shreds. I was devastated when this happened. I love my car and just knew I screwed it up forever. After calling the cops and getting the car back home (Niles, Ohio)My husband called our insurance company Erie Ins and they recommended Kings Collision so we went with them. I took the car down to them that afternoon they were very nice and explained the process to us. I was called by my insurance company and by Kings explaining the repairs would take 21-22 days. I got my car back today (14 days later) and it looks great! I can’t believe what an amazing job they did. I will recommend them every time I get a chance. Awesome job Kings Collision! Erie Insurance and Kings made this such a smooth process.

Ju
Review №15

Friendly, Fast and go above expectations. They even detailed our car and it felt brand new

Ma
Review №16

King Collision repaired my vehicle quickly. They di a good job on everything. Greg my adjuster and the office staff were all very helpful and very professional. A good experience for us. Marc C

Kr
Review №17

My repairs were done in a timely manner I took it on Thursday morning picked up by Friday afternoon!! Best customer service! Would highly recommend king collision! They even swept my inside and washed my car!

Sh
Review №18

Took my Honda their after someone hit it. It looked brand new when we picked it up. they detailed the inside. they had the car less than a week. The front end had been smashed. can not even tell. the paint matched perfectly. would use them again and again. even though the other peoples ins paid was surprised how low the bill was. Thank you Mark.

Bo
Review №19

After a tree branch fell on my Mercury Mountaineer, denting the hood, King Collision did an amazing job making it look brand new again, even a perfect match on the white-chocolate paint. They also detailed the inside. Im impressed !!

Ma
Review №20

Overall – the body shop/technicians do a great job but unfortunately it is the rest of the business that was a huge let down. In April/May of 2018 I had my car repaired after an accident and based on that service alone – I would have provided a much greater rating. When we again needed a repair in November, we selected King Collision. Unfortunately, this time was a very different story. We had a different advisor that we dealt with than the first time. Communication was practically non-existent requiring me to call several times a week and play phone tag to get the status of my car. Deadlines were continually changed without letting me know. I understand delays happen and sometimes it is out of your control, but to not communicate that to the customer is just unacceptable. My wife indicated that she was growing inpatient with this shop on her private facebook page. Somehow that information was shared with the shop and she was falsely accused of slandering them and she was treated horribly and talked to in a way that no professional shop should EVER speak to a customer. Maybe when you see a customer is agitated or has any concern – maybe you actually call that customer to see what is going on and what you can do to help. Saying you’re growing inpatient is NOT slander and maybe if you actually communicated with us all the way through out – this would have never happened. Kudos to the technicians (who I’ve never met or spoken to) but the people that you actually have to deal with were very unprofessional and calling them rude doesn’t begin to describe our experience.

Ra
Review №21

I dont understand the bad reviews I see here. I was treated as quickly and professionally by everyone from the receptionist to the estimator, the work was perfect when finished and they cleaned the car inside and out before returning the car. They were recommended by the car dealership and I see why.I returned today to see about having a minor scratch repaired and they fixed it and two others I didnt ask about, and get this, they did it free!I would like to add five more stars if I could.

Ri
Review №22

Take forever to get your car done

Wi
Review №23

Very disappointed in this shady place. I was in an accident and it took them about a month to get back with me just to tell me my cars damage exceeded the overall value of the car. They blamed the long wait on computers. All that waiting for nothing. So I ended up taking the total loss agreement. Theyre so over priced, its no doubt they probably profited off of my car because it wasnt totaled. Not to mention they charge like $30 a day for the car just to sit in their parking lot. Do many other body shops charge this too? If so, Ive never heard of such a rip off. If I ever have to have body work on a vehicle in the future Ill take it to a more reputable body shop. Very crooked business.

pa
Review №24

The manager, Gene and his staff could not have made my experience any better. The caring and professional customer service, fast turn around, loaner car, fair pricing and great work done far exceeded my expectations.

Wa
Review №25

Nice people. Good prices.

Ra
Review №26

Im not sure how well they do, I have seen some of there work while I was there and it was awesome, how they matched up the paint, but anyway I was there to install the filters that go in there paint booths, for painting the vehicles, the filters we installed work great, so that Kings Collusion can do there job well,, Environmental Air Filtration.

Bo
Review №27

Had a very good experience. Did a great job I was treated very well.

ke
Review №28

One of the worst places I have ever been from a management standpoint. They took forever to fix my truck. Every time I called I got the same story. When I went to finally pick it up the office staff was very rude. I wanted to see my truck before I signed everything and she would not give me the keys so I could see it. When I did finally get my key after signing everything I opened my door and the rocker panel was all scuffed up. Looked like they dragged and air hose all over it. They took so long I didn’t even want them to fix it. I then got on the highway and it shook like crazy. They never even checked my tires before they finished . Their detailing job was terrible also. Dust in my carpet and in the doors. The only nice thing I can say about them is that the actual body technician (technicians) who did the work did a pretty good job. Other than that I would not recommend you them to anyone. There are much, much better repair shops in the area. Stay clear of King Collision!!!!!

He
Review №29

I had to take my car there for an insurance claim. They were very timely on getting me in for my estimate, and were very timely in the repair work. The car looked brand new when I picked it up. It was fixed, washed, waxed, and the insides were all cleaned out. It was wonderful. Thank you for the great work Kings.

Ri
Review №30

I have a 2019 Chevy Equinox that was in a front end damage accident. It had only 700 mi.King Collision did an amazing job on the repair. I would go back if needed again.

Da
Review №31

Great people to work with, and quality work.

Th
Review №32

Great people know the person that runs it and lead mechanic very good people

Ma
Review №33

Best collision repair shop anywhere.

De
Review №34

They did an awesome job fixing the repair. It was clean inside and out for pickup. A little spendy for the work that was done, but ya get what you pay for.

Th
Review №35

Like the atmosphere like their work Got things done very quickly Was satisfied

Ja
Review №36

It was a tough job. Insurance company made this Very Very Difficult. King Collision made it easy.

La
Review №37

It good

Gi
Review №38

The best in Trumbull, mahoning valley.

Ma
Review №39

Still waiting on my car but they are the best....

Ma
Review №40

Great work and customer service

Ed
Review №41

My truck was taken there by Sims Buick / GMC for warranty work. (They are just as bad) What a mistake. They had my truck for a month and when I got it back it was dirty inside and damaged. My tonneau was damaged, they put a ding in the tailgate and used touch-up paint to fix and when they took my rear seat out, it appears they scraped it across the concrete and scratched the plastic all up. I took it back and they had it for 6 hours and fixed nothing. Said they received the wrong parts. That was three weeks ago and they never called back with new parts. I will never take anything there to have them work on.

Ch
Review №42

Service was excellent!

Je
Review №43

I hope I never need a body shop again, but If i do I will never return to this business. I prefer to do business with someone who is honest and trustworthy.

R
Review №44

Great work and awesome service

Da
Review №45

Gene is the man I take everything I need fix there

Ri
Review №46

Good

JJ
Review №47

Had to wait a very long time for an estimate and the man who completed the estimate did not complete it like I asked.

mo
Review №48

Horrible repair job had our truck a month and when they called us to come get it it wasnt done scratches in the paint loose bumper an glue all over we left it there for two more weeks and when we went to pick it up after we got home we noticed more things still wrong with it they also ran out a half of tank of gas and killed our battery dont not recommend going to them find another place I would have given them no stars if possible

Ra
Review №49

Good place to work

LA
Review №50

Expensive

Information
6 Photos
50 Comments
4.1 Rating
  • Address:2000 N River Rd NE, Warren, OH 44483, United States
  • Phone:+1 330-372-3242
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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